Retail TouchPoints

DECEMBER 8, 2022

Amazon has launched a new in-app shopping experience, designed to give customers a fresh way to both discover products and seamlessly shop from content created by other customers, influencers and brands. Called “ Inspire ,” the shoppable content feed aims to create a place of open discovery within the Amazon app, much like what shoppers experience now on social media platforms.

Shopping 296

Shopping Planning Social Commerce Marketing 296

Inside Retail

DECEMBER 8, 2022

Healthy quick-service restaurant Greenstreat is rapidly expanding its retail presence. It is set to open a new location in the inner Melbourne suburb of Richmond, with the goal of opening two more Melbourne locations – in Fitzroy and the CBD – within six months. Greenstreat was founded by brothers Jackson and Jesse McGrath, who grew up making salad dressings, sauces and glazes with their family, and selling the products at markets across Australia’s east coast.

Location 264

Location Accounting Planning Customer Experience 264

Retail TouchPoints

DECEMBER 8, 2022

David’s Bridal has introduced its Diamond Prom loyalty program to further broaden its appeal to younger formalwear shoppers. The retailer also plans to open prom pop-up shops in Q1 2023, just ahead of prom season. Members of the new loyalty program earn one Diamond Prom point for every $1 they spend, and also can amass additional points via David’s Bridal purchases by friends and family.

Shopping 275

Shopping Planning Marketing Store Operations 275

Inside Retail

DECEMBER 8, 2022

Hundreds of Apple workers in Australia are preparing to go on a strike ahead of Christmas to demand better working conditions and wages, union leaders and staff said, a move likely to hurt the iPhone maker’s sales and services in the country. The less than two-day strike by about 200 of Apple’s roughly 4000 employees in Australia comes as the US tech giant faces disruptions due to worker unrest in its main iPhone plant in China.

Planning 246

Planning Management ATS 246

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail TouchPoints

DECEMBER 8, 2022

Express has entered a broad-reaching partnership with brand management firm WHP Global , owner of the Toys ‘R’ Us , Babies ‘R’ US and Anne Klein brands, among others. The deal includes plans to acquire “multiple” fashion brands as well as the expanded monetization of the Express brand through global licensing partnerships. Under the multi-faceted deal, WHP is making a total $260 million investment in Express, Inc (EXPR), which currently encompasses the Express and UpWest brands.

Brand Management 262

Brand Management Fashion Planning Promotions 262

Inside Retail

DECEMBER 8, 2022

Asset manager HMC Capital has acquired two shopping centres from Lendlease for $242.5 million. The agreement includes Perth’s Southlands Boulevarde for $92.5 million and the Menai Marketplace in Sydney for $150 million. CBRE’s Simon Rooney and James Douglas introduced HMC Capital and negotiated the sales on behalf of LendLease, with the sale campaign managed by JLL’s Sam Hatcher and Nick Willis.

Shopping 246

Shopping Management Marketing ATS 246

Inside Retail

DECEMBER 8, 2022

As the CFO/COO of plus-size women’s fashion brand Taking Shape, Krista Diez-Simson has played a key role in the recent transformation of its warehouse and order management systems. Here, we speak with Diez-Simson about how she first got into the industry, why she loves operations and the best leadership lessons she’s learned from seven years in the C-suite.

Accounting 182

Accounting Fashion Management Consumer 182

Retail TouchPoints

DECEMBER 8, 2022

Blue Yonder has released two solutions designed to speed up digitalization for warehousing and micro-fulfillment operations: Warehouse Execution System (WES) and Adaptive Fulfillment & Warehousing. The solutions were designed to enable agile and scalable modern-day warehouse and micro-fulfillment operations with seamless, prescriptive workflows.

Fulfillment 242

Fulfillment ATS 242

Inside Retail

DECEMBER 8, 2022

Cathay Pacific Airways has introduced its first retail space at Hong Kong’s Cityplaza shopping mall, bringing the ‘online to offline to online’ shopping experience to its customers and loyalty program members. Customers visiting the Cathay-branded store can scan QR codes to learn about products, purchase their favourite items and select their preferred delivery option via the airline’s app.

Shopping 130

Shopping ATS Marketing 130

Retail TouchPoints

DECEMBER 8, 2022

GameStop is undergoing another round of layoffs, according to a post on LinkedIn by a GameStop executive. While the scale of the layoffs is unknown, the cuts are reportedly having a greater impact on the cryptocurrency side of the business, where at least six software engineers have said they were let go, according to Axios. Kokatu saw an email from CEO Matt Furlong to GameStop employees, but while the message reportedly confirmed the layoffs it didn’t specify the number of affected jobs or whic

Consumer 200

Consumer ATS 200

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

DECEMBER 8, 2022

When one talks about the state of commerce in the Asian region, the one thing that stands out is the rapid digital transformation that took place during the height of the pandemic. A recent survey by KPMG found that Hong Kong consumers are increasingly embracing digital channels, with 85 per cent of respondents reporting digital interactions with leading brands, an 8 per cent increase compared to 2021.

Promotions 130

Promotions Consumer Customer Experience Marketing 130

Retail TouchPoints

DECEMBER 8, 2022

Walmart is launching its own take on image recognition with TrendGetter , a tool that lets shoppers take photos or screenshots and find similar items on Walmart.com. The software is designed to help shoppers go from inspiration to purchase with minimum fuss. “We’ve all been there,” said Casey Schlaybaugh, VP of Brand Strategy and Marketing in a statement.

Finance 177

Finance Accessories Shopping Marketing 177

Inside Retail

DECEMBER 8, 2022

VF Corp searching for new CEO following shock retirement. by Dean Blake. Global fashion house VF Corp has appointed lead independent director Benno Dorer as its interim president and chief executive, following this week’s announcement that chairman and CEO Steve Rendle retired effective immediately. The business has kicked off an internal and external search for a permanent replacement, but for now Rendle’s workload will be handled by Dorer and interim chairman Richard Carucci.

Fashion 130

Fashion Wholesale Shopping Promotions 130

Retail Wire

DECEMBER 8, 2022

Forty-three percent of shoppers plan to use debit cards to do their shopping for the holidays, according to the National Retail Federation. Thirty-eight percent plan to use credit cards.

Planning 130

Planning Shopping 130

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Inside Retail

DECEMBER 8, 2022

Wesfarmers OneDigital has teamed with The Walt Disney Company to launch an exclusive subscription bundle combining Disney+ streaming entertainment content and OnePass for $14.99 a month. The multi-year agreement is the first external partnership for OnePass and builds on the strong relationship between the two conglomerates. The deal sets Wesfarmers up to compete with Amazon Prime membership which offers streaming and preferential product access and delivery terms for a monthly fee.

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Retail Wire

DECEMBER 8, 2022

Gen Zers have turned out in big numbers in recent elections to vote for politicians who support the values they hold. The same is true of brands who have the choice to get on board with these values or wind up losing these shoppers as they begin to start their own families.

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Inside Retail

DECEMBER 8, 2022

Bloomex Australia is headed to court after the consumer watchdog accused the online florist of using customer ratings that were seven years out of date and from overseas customers who had not purchased from the Australian arm of the global business, while also advertising “discounts” that were not what they seem. The Australian Competition and Consumer Commission (ACCC) commenced proceedings in the Federal Court today, alleging that the website’s online star ratings were misleading customers bec

Advertising 130

Advertising Consumer Location ATS 130

Retail Wire

DECEMBER 8, 2022

Corporate CEOs, analysts, portfolio managers and business news pundits talk about the U.S. economy as if it is currently in the tank or will very soon be there. The data doesn’t support these negative views as the job market remains strong, wages are up, consumers are spending and the nation’s economy continues to grow.

Management 130

Management Consumer Marketing 130

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Inside Retail

DECEMBER 8, 2022

Mindy Espidio-Garcia has worked for Amazon for over nine years, most recently as the head of its robotics sites in the US. In May, she joined the company’s Australian business as director of operations, where she is responsible for its fulfilment and continuous improvement teams. . We recently spoke to her about the company’s expectations for peak season, how it aims to grow in the local market and the secret to Amazon’s leadership in the logistics space.

Fulfillment 130

Fulfillment Returns Shopping Marketing 130

Retail Wire

DECEMBER 8, 2022

Some Amazon.com shoppers were unable to complete orders yesterday morning when the site experienced an outage. “We’re sorry that some customers may have temporarily experienced issues while shopping. We have resolved the issue,” said a company spokesperson.

Shopping 100

Shopping 100

Inside Retail

DECEMBER 8, 2022

VF Corp searching for new CEO following shock retirement. by Dean Blake. Global fashion house VF Corp has appointed lead independent director Benno Dorer as its interim president and chief executive, following this week’s announcement that chairman and CEO Steve Rendle retired effective immediately. The business has kicked off an internal and external search for a permanent replacement, but for now Rendle’s workload will be handled by Dorer and interim chairman Richard Carucci.

Fashion 130

Fashion Wholesale Shopping Promotions 130

Retail Wire

DECEMBER 8, 2022

Americans are paying an average of $3.32 a gallon for unleaded gasoline compared to $3.36 last year. “Most Americans are going to start to feel that gas prices are no longer a thorn in their side,” said Patrick De Haan, head of petroleum analysis at GasBuddy.

ATS 100

ATS 100

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Inside Retail

DECEMBER 8, 2022

‘I love networking and making small talk with strangers,’ said no one ever. Luckily, Marissa King, a professor of organisational behaviour at the Yale School of Management, who literally wrote the book on the topic – Social Chemistry – has a weekly ritual to make networking a little more enjoyable. King explains that there is extraordinary power in our existing networks.

Management 130

Management Promotions ATS 130

Retail Wire

DECEMBER 8, 2022

The fashion industry will need to reinvent itself if it wants to reduce the amount of its merchandise that winds up in landfills and continue to churn out higher profits. “For an industry that is incredibly creative and is built on creativity, it’s interesting how stuck we are in old ways of doing business,” said Tracy Reese, the founder and creative director of Hope for Flowers.

Fashion 100

Fashion 100

Retail Dive

DECEMBER 8, 2022

Brand management firm WHP Global and the struggling apparel retailer will form a joint venture to scale and license the brand and expand it internationally.

Apparel 126

Apparel Brand Management Management 126

Retail Wire

DECEMBER 8, 2022

The Justice Department will require cigarette manufacturers to post signs in retail stores warning of the negative health effects of smoking. The order will go into effect on July 1, 2023. Signs will include warnings such as “Smoking cigarettes causes numerous diseases and on average 1,200 American deaths every day.

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Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience

Small Biz Trends

DECEMBER 8, 2022

Most of us experience anxiety from time to time. It’s totally natural, and in some contexts, it can actually be a benefit – equipping us with more focus and energy we can use to resolve whatever issues ail us. But for some of us, anxiety is a crippling problem. If anxiety is taking over your thoughts and dictating your behaviors, you won’t be able to lead your business effectively.

Management 105

Management ATS 105

Retail Wire

DECEMBER 8, 2022

Some companies selling goods on Amazon.com are putting strong sellers in slow categories so that their items list as a best-seller in the site’s search results. “Customers are less inclined to look closely at details, since they are using a smaller screen and probably shopping and buying faster compared to purchasing on a desktop or laptop computer,” said Michael Levin, a partner with Consumer Intelligence Research Partners.

Consumer 100

Consumer Shopping ATS 100

A1 Retail

DECEMBER 8, 2022

Exclusive agreement for bp pulse to expand its national charging network with high-speed electric vehicle (EV) charge points at around 70 M&S stores. First pilot sites are now open at M&S Maidstone Eclipse and Southgate, with initial ambition to install up to 900 bp pulse charge points, adding up to 40,000 kWhs of charging capacity, within next two years.

Planning 105

Planning Shopping ATS 105

Talking Retail

DECEMBER 8, 2022

Plans are underway for a convenience store and petrol station in Guildford to get a new look as it passes hands from one independent retailer to another. Thousands of pounds worth of food and other goods will be donated to North Guildford Foodbank, The Hive, and The Salvation Army as part of changes to the. This story continues at Guildford c-store and petrol station to reopen with new look.

Planning 105

Planning ATS 105

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Planning