LS Retail

APRIL 20, 2022

©iStock/fulltimetraveller Deloitte's analysis through its Global State of the Consumer Tracker strongly suggests the shift to remote work will outlive the pandemic. Globally, half of all employed adults (53%) say they can do their job remotely. Among them, working from home represents most of the typical work week—an average of 2.7 days. In Canada, Australia, the United Kingdom, and the United States, people are spending closer to three or four days a week working from home.

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Returns Consumer 78

Retail TouchPoints

APRIL 20, 2022

The legal cannabis market was valued at $12.81 billion worldwide in 2020, and thanks to a 27.25% compound annual growth rate, the budding industry (no pun intended) is expected to reach $54.41 billion globally by 2026. To capitalize on this expected growth, cannabis retailers are focused on building trust and, most of all, standing out. For approximately two decades, Cookies and Dr.

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Marketing Location Customer Experience Consumer 354

Inside Retail

APRIL 20, 2022

Harvey Nichols has introduced the world’s first blue-chip non-fungible tokens (NFT) retail concept space located inside a luxury department store dubbed ‘HN NFT Vault’ at the retailer’s Pacific Place store in Hong Kong. NFT collectors can access a selection of NFTs, a majority of which are exclusively available at Harvey Nichols Pacific Place, including CryptoPunks, Bored Ape Yacht Club, CloneX x Takashi Murakami, Azuki and Doodles.

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Department Stores Apparel Fashion Location 290

Retail TouchPoints

APRIL 20, 2022

Batteries Plus has hired Derek Detenber as its new Chief Marketing and Merchandising Officer. In the role of CMMO, Detenber will lead teams across omnichannel marketing, design, category and merchandising to tell the Batteries Plus story. . Batteries Plus is in expansion mode; the retailer expects to add 60 franchised stores and open an additional 55 stores by the end of 2022.

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Inside Retail

APRIL 20, 2022

Apparel and footwear retail companies Brand Collective and PAS Group are to merge, creating Australia’s third-largest fashion retail group. The deal, effective April 26, will aggregate 26 brands and 15 character licences, operate in 300 retail locations across Australia and New Zealand and employ 3000 staff. The company will also run some 250 wholesale accounts both locally and internationally.

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Department Stores Wholesale Apparel Fashion 246

Retail TouchPoints

APRIL 20, 2022

The Home Depot has tapped two technology veterans for high-level positions, naming of Matt Carey as EVP of Customer Experience, a newly created role, and Fahim Siddiqui as EVP and CIO. Carey will manage the vision, design and development of fresh solutions to create seamless experiences in-store, online and via mobile for Home Depot customers. Prior to The Home Depot, Carey joined eBay in 2006 where he served as the SVP and CTO, roles in which he managed product development, site operations, cyb

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Retail TouchPoints

APRIL 20, 2022

As the percentage of purchases consumers make online continues to grow exponentially, retailers are facing a challenge — how to educate online shoppers and close the sale for certain products traditionally bought in person. These “considered purchases” require highly personal consultations, where customers are looking for advice and guidance before committing to a purchase.

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Tokinomo

APRIL 20, 2022

Innovation seems to be the main focus of retail businesses in the last few years. The impact of the COVID-19 pandemic and the need to change old marketing strategies have impacted the channels and strategies used by retailers to promote their stores and products. However, innovation doesn’t mean completely forgetting about old channels or strategies, it means constantly improving and upgrading.

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Retail TouchPoints

APRIL 20, 2022

Luxury home brand Brooklinen is planning to triple its brick-and-mortar retail presence, first with the addition of four stores in new markets in 2022 and plans to reach 25 to 30 locations by the end of 2024. The brand also will expand its international presence with a warehouse in Canada and introduce a hospitality-grade collection for hotels and bed and breakfasts.

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Retail Wire

APRIL 20, 2022

Workers returning to their offices are finding that the costs associated with working outside their homes is much greater than it used to be. Travel, coffee and food costs are significantly higher today than they were at the beginning of 2020. “It’s a perfect storm,” said Becky Frankiewicz, U.S. president of ManpowerGroup. “We’re ready to get back to work, and now can you afford to get back to work?”.

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Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail TouchPoints

APRIL 20, 2022

Owning an electric vehicle (EV) is a matter of lifestyle, a smarter kind of lifestyle, more so than just simply owning a vehicle; therefore, the user experience should be at a premium level, as well as high-tech from the beginning. Understanding the buyer, their needs and why a consumer would choose owning an EV over a regular vehicle is the first step to engaging the customer.

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Shopping Consumer Location Planning 279

Inside Retail

APRIL 20, 2022

When most people imagine a forklift driver working in a warehouse, they don’t normally picture a woman sitting behind the wheel, but Gail Lines at Amazon has enjoyed her 30-plus-year career operating machinery and believes there are plenty of other females who would jump at the chance to join the industry. Here, we chat with Lines about what it’s like working in the male-dominated sector and how more women can be supported to lead successful careers in fulfilment and logistics.

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Retail Wire

APRIL 20, 2022

Lululemon is focused on product innovation, customer experience and expanded store count to double its 2021 sales to $12.5 billion by 2026. “We remain early in our growth journey,” said Lululemon CEO Calvin McDonald. “I am excited about taking our growth strategies to the next level.”.

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Customer Experience 130

Inside Retail

APRIL 20, 2022

Whether it’s switching to a more sustainable brand, or supporting one that makes ethical sourcing decisions, Australians are increasingly looking for purpose in every purchase they make. And investors are beginning to realise it. Last week, rural NSW-based direct-to-consumer meat subscription Our Cow opened up to equity investment, and breezed past its target of $1.5 million with two weeks left.

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Focus

APRIL 20, 2022

Those that are good with their hands may have thought about starting their own freelance construction or repair business and this could be a fantastic way to earn. Being a freelance worker means that you are in complete control, plus construction or repairs roles like a plumber can be incredibly rewarding. There is a lot to consider, though, so keep reading for a few areas that you need to think about when starting a freelance construction or repair business.

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ATS 130

Inside Retail

APRIL 20, 2022

Retailers have welcomed the announcement to change close contact isolation rules in Victoria and NSW this weekend as it will lessen the issue of staff shortages throughout the industry. It is expected that with the new rules, isolation will no longer be required for household contacts of Covid-positive people. Further details are to be expected later in the week.

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Cisco Retail

APRIL 20, 2022

What makes a successful cybersecurity program and how can organizations improve their resilience in a world that seems increasingly unpredictable? How do we know what actually works and what doesn’t in order to maximize success? These are the types of burning questions guiding Cisco’s Security Outcomes Study series. In the second edition of the study, Cisco conducted an independent, double-blind survey of over 5,100 IT professionals in 27 countries.

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ATS 141

Inside Retail

APRIL 20, 2022

The world of retail is in a constant state of flux. With all that has happened in the world in the last few years – pandemics, climate crises, new technologies – it’s no wonder consumers’ expectations have dramatically shifted. According to a new trend report from Inside Retail and Slyp called The Rise of Gen ‘Re’ , these global influences have given birth to a new wave of Australian consumers redefining the entire customer experience.

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Checkout Consumer Customer Experience Shopping 130

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Cisco Retail

APRIL 20, 2022

In this blog post we will discuss how to add visibility, threat detection, security analytics, and alerting inside of your Kubernetes cluster using Cisco Secure Cloud Analytics (formerly known as Stealthwatch Cloud). This is the fourth blog post in a series. In case you have missed the first three parts, you can check them out here: Part 1 : Cisco Cloud Native Security – Going Up the Stack from Infrastructure to Application.

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Inside Retail

APRIL 20, 2022

The organisers of the Redress Design Awards 2022 have revealed the 30 semi-finalists in this year’s awards, who come from regions including Australia, New Zealand, Vietnam and Hong Kong. . Two Australian semifinal designers are Louis Boase and Ruth Hadinjoto, who both engage in the womenswear section. . Louis Boase studies fashion design at Curtin University.

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Fashion ATS Accessories 130

Cisco Retail

APRIL 20, 2022

Governments of today harness digital technologies to improve resident services, security, and economic prosperity. To accomplish this the foundation for operations must be built on a secure platform from the edge to the cloud and across multiple domains. A digital networked infrastructure connecting people, devices and assets across a city, county or state enables critical infrastructure protections, seamless secure mobility and transportation intelligence, public safety, and security.

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Management ATS 131

Small Biz Trends

APRIL 20, 2022

Making a sale, training employees, giving presentations, and communicating with teammates, all require one thing in common, speaking. Speaking and communication facilitate the day-to-day of every business. Public speaking skills are crucial for every business owner and leader. There are several offerings with online courses for public speaking. Popular Public Speaking Courses.

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Marketing ATS 130

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Wire

APRIL 20, 2022

Netflix is attributing its pullout from Russia for its loss of 200,000 subscribers in the last quarter, the first time the company has seen a net subscriber loss in a decade. Reed Hastings, Netflix co-chief executive, said the company plans to crack down on account sharing. “We’re working on how to monetize sharing,” he said. “Remember, these are 100 million households that already are choosing to view Netflix.

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Small Biz Trends

APRIL 20, 2022

Of all the different types of business insurance policies , E-commerce is a relative newbie. E-commerce businesses aren’t limited to sellers of merchandise, and online business can also include therapy, financial advice, instruction and more. If you’re conducting an online business, how do you know if you need E-commerce insurance coverage?

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Retail Wire

APRIL 20, 2022

Kendra Scott said that Mother’s Day will now become a paid holiday for all employees of the fashion accessories brand. “Recognition of Mother’s Day as a corporate holiday is long overdue,” wrote Tom Nolan, CEO of the fashion accessories brand. “I challenge other businesses to join our pledge.”.

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Accessories Fashion 100

Small Biz Trends

APRIL 20, 2022

The Small Business Administration (SBA) didn’t follow proper procedures while managing Economic Impact Disaster Loan funds during the pandemic, according to a report from the Office of the Attorney General (OIG). Here’s where the SBA erred, according to the OIG report: The contractor awarded the EIDL contract in 2018, RER, met the contract-required small business size standard (no more than $15 million in annual revenue) but its subcontractor (Rocket Loans) did not.

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Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience

Retail Wire

APRIL 20, 2022

Tony’s Fresh Market, which was founded in 1979 by Italian immigrants Tony Ingraffia and Domenico Gambino, has been acquired by funds affiliated with Apollo Global Management. “It just felt like we needed and wanted a partner that can help us get to the next level,” said Frank Ingraffia, CEO of Tony’s. “We think we have a good thing going here, and we’ve done well over the course of 43 years, but when you bring on a partner like Apollo it kind of takes you to the next level.”.

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Retail Dive

APRIL 20, 2022

A new study finds a third of the group desires branded stores, while receptivity to in-game advertising ranked low.

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Advertising 139

Retail Wire

APRIL 20, 2022

Companies moving production facilities to Mexico and Latin America from China and other Asian countries are finding challenges getting materials that were readily available in their former manufacturing homes. “A part of the evolution of nearshoring and regional sourcing has to be looking at the inputs and the availability of raw materials to support that,” said James Hill, its senior vice president of global sourcing and supply chain at Hollander Sleep Products.

ATS 100

ATS 100

Retail Dive

APRIL 20, 2022

Leveraging coastal holding facilities and shifting to a market delivery model are two pillars in the company's strategy, said Don Frieson, EVP of supply chain.

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Marketing 114

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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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