Retail TouchPoints
MARCH 23, 2023
Prada Group and Adobe have entered an enhanced partnership designed to enable real-time personalization and increase revenue by enhancing the luxury retail group’s customer experiences across all digital and physical channels. The partnership spans Prada Group’s brands, including Prada , Miu Miu , Church’s , Car Shoe , Pasticceria Marchesi and Luna Rossa.
Inside Retail
MARCH 23, 2023
The Australian – and global – economy look like it’s in for some heavy weather in 2023. Rising inflation, stagnating wages and supply-chain issues will all contribute to Australians having to tighten their belts over the next 18 months. In recessionary times, there’s a flight towards value for money as consumers seek to make the most out of their hard-earned dollar.
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Retail TouchPoints
MARCH 23, 2023
Email is one of the oldest and most established marketing channels, but that doesn’t mean there aren’t still improvements to be made — or fresh opportunities to be found. Retailers tempted to put the bulk of their energy into outreach through newer social or mobile platforms, believing that email is already “solved” or even outdated, are missing out on a channel with a massive audience that can also be targeted with extreme precision. “ It’s a channel and data that retailers and bran
Inside Retail
MARCH 23, 2023
Wendy’s Burgers is ramping up its search for master franchisees in Australia, which was announced last year. The brand is 95 per cent franchised with more than 320 franchisees globally. In Australia, the fast-food brand is gearing up for hundreds of stores under a franchise model. Sarah Stowe, editor of Inside Retail’s sister site Franchise Executives, talked with Abigail Pringle, Wendy’s’ president, international and chief development officer… Inside Retail: Why do you b
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Retail TouchPoints
MARCH 23, 2023
ReposiTrak is aiming to help retailers become compliant with the standards of Traceability Rule 204 of the Food Safety Modernization Act Section 204 (FSMA 204), which has sent the final rule to the Office of the Federal Register to be published. The new law will require food retailers and their supply chain partners to provide full, end-to-end traceability.
Inside Retail
MARCH 23, 2023
The federal court case between the member for Kooyong Dr Monique Ryan and Sally Rugg over the alleged wrongful dismissal of the latter has raised questions across different industries about working conditions, and expectations regarding reasonable working hours. In a recent article for The Conversation , Associate Professor Giuseppe Carabetta claimed that the outcome of the case has the potential to open doors for legal action by Australian workers, if their contractual obligation to perform ‘re
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
MARCH 23, 2023
Woolworths Group won the Gold Award at the Banksia National Sustainability Awards last night. The awards – in its 34th iteration – acknowledge individuals, communities, businesses and governments for their innovation and excellence in environmental and social stewardship. Winners were picked from a range of sectors including government agencies, non-profit organisations, community leaders and small businesses from across Australia.
Retail TouchPoints
MARCH 23, 2023
DoorDash is continuing to expand its operations through new partnerships, with Lush Cosmetics and Victoria’s Secret , as well as an enhanced customer experience that includes new browsing and delivery features designed to offer a more frictionless shopping experience. Lush Cosmetics’ fresh, handmade cosmetics will be available for on-demand delivery on the DoorDash app.
Inside Retail
MARCH 23, 2023
Australia-listed shares of Block, led by Twitter co-founder Jack Dorsey, plunged 16.3 per cent on Friday after Hindenburg Research alleged that the payments firm overstated its user numbers and understated its customer acquisition costs. Block, which is currently exploring a legal action against the short-seller, said the report was “factually inaccurate and misleading” Shares of the San Francisco-headquartered company led losses in Australia’s benchmark ASX 200 Index and hit t
Retail TouchPoints
MARCH 23, 2023
TikTok CEO Shou Chew, testifying on March 23 before the House Committee on Energy and Commerce, pushed back against accusations that the platform is beholden to the Chinese government or that it shares data on its U.S. users. TikTok’s parent company, ByteDance, is Chinese, and debates about TikTok’s influence have been colored by the current contentious state of U.S.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Inside Retail
MARCH 23, 2023
Vale, Ann Summers founder Jacqueline Gold By Dean Blake Jacqueline Gold, who helped to build British lingerie and sex toy business Ann Summers, has died. Gold was 62, and reportedly passed away from complications from breast cancer, surrounded by family. The family announced Gold’s death on March 15, praising her “vision and creativity”. “Jacqueline is best-known for founding Ann Summers and leading a business run by women, for women.
Retail TouchPoints
MARCH 23, 2023
Snap is known for its innovative use of augmented reality (AR), but that tech has been relegated to its social platform Snapchat — until now. With the launch of its new AR Enterprise Services (ARES) division, Snap is now making its AR tech available to businesses for use on their own apps and websites through a new suite of SaaS solutions. Since January 2021, more than 250 million Snapchatters have engaged with Snap’s AR shopping “Lenses” more than 5 billion times, according to the company.
Inside Retail
MARCH 23, 2023
Watsons , a health and beauty retailer in Singapore, has launched Retailssure, a first-of-a-kind makeup exchange program, as it marks its 35th anniversary. Running from 8 March until 30 June, the trailblazing program allows shoppers who have purchased unsuitable makeup products either online or in-store to exchange them, even if they have been opened and tried.
Retail Wire
MARCH 23, 2023
Starbucks CEO Laxman Narasimhan’s first day on the job included workers at around 100 of the company’s shops going on strike. The workers claim that Starbucks engaged in anti-union coercion under former CEO Howard Schultz, a charge that the company denies.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Inside Retail
MARCH 23, 2023
Sarah Rotheram leads British-French luxury perfume house, House Of Creed. Here, she shares her career journey, work hacks, and tips for switching off. Inside Retail: Tell me about your career journey. How did you get into the industry, what are some of the different roles you’ve held along the way? Sarah Rotheram: Where do I start? I’ve enjoyed a 20-plus year career so far leading a number of European niche luxury brands in the beauty and fashion space, including Penhaligons, L’Artisan Parfumeu
Retail Wire
MARCH 23, 2023
TikTok CEO Shou Zi Chew is testifying today before the House Energy and Commerce Committee. Mr. Chew plans to address “myths” about the video-sharing app, which some have accused of being a tool for the Chinese government to spy on Americans.
Dezeen
MARCH 23, 2023
American fashion brand Khaite has opened its flagship store in SoHo , New York City – a cement-trowelled and steel-lined interior with an evergreen tree planted into its shop floor. The store was designed by Khaite 's founder and creative director, Catherine Holstein and her husband New York-based architect, Griffin Frazen. The Khaite flagship store is located in SoHo, New York City It occupies a Corinthian column-fronted building in SoHo, capped with Italianate cast-iron modillion cornices, des
Retail Wire
MARCH 23, 2023
Freight companies expect that demand for their services will decrease as retailers have become hesitant about placing big orders based on changes in consumer buying behavior. “It’s better to understand what the customer wants and go after it than to buy it all upfront and hope it sells,” Thomas Kingsbury, Kohl’s CEO, said on the retailer’s earnings call earlier this month.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
Retail Dive
MARCH 23, 2023
Some surveyed retail executives expect to re-deploy store associates to more customer-facing roles as automation is increasingly leveraged.
Retail Wire
MARCH 23, 2023
Dunkin’ has added breakfast tacos to its menu for $2.59, with 40 cents added for optional crispy crumbled bacon. “Our culinary team has expertly crafted these Breakfast Tacos with the vibrancy of Spring in mind,” said Dunkin’ CMO Jill McVicar Nelson. “These tacos are undoubtedly one of the tastiest savory items we’ve launched.” Dunkin’ has also rolled out a seasonal cherry blossom doughnut, available through April 25.
Retail Dive
MARCH 23, 2023
The pantry essentials brand was spun off from Momofuku in 2020 and will use the funding to grow its product offerings in an increasingly competitive field.
Retail Wire
MARCH 23, 2023
Wendy’s is adding a grilled chicken ranch wrap to its menu For $6.29. The item is very similar to the “Snack Wraps” that McDonald’s discontinued. The items are similar but not the same, according to Wendy’s CMO Carl Loredo. Wendy’s uses grilled chicken instead of the crispy chicken used by its rival. Mr. Loredo says Wendy’s customers want “lighter and more portable menu items.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
A1 Retail
MARCH 23, 2023
Providing the first ever opportunity to shop boohoo on Great Portland Street, Central London, the debut pop up shop will showcase the latest collections and newest arrivals. From popular premium tracksuits to trending transitional pieces, consumers will be able to purchase in real time, available to shop in multiple sizes. A range of services will also be offered to customers to provide them with the best possible shopping experience.
Retail Wire
MARCH 23, 2023
General Mills posted sales and earnings per share that beat analyst predictions in the most recent quarter. The consumer packaged goods giant also raised its annual forecast for sales and profits. “Our brands continue to win with consumers, and we plan to sustain this momentum by investing further in brand building, innovation and capabilities that will drive future growth,” said CEO Jeff Harmening.
Retail Dive
MARCH 23, 2023
The pause shows not all retail media networks are a surefire bet, even as overall ad sales by retailers are expected to sustain meteoric growth.
Retail Wire
MARCH 23, 2023
A California Assembly member has introduced legislation that would ban artificial ingredients identified as potentially dangerous to humans. Red Dye No. 3, titanium dioxide, potassium bromate, brominated vegetable oil and propylparaben would no longer be allowed in foods if the law was passed. Jesse Gabriel, the assembly member introducing the legislation, said the action must be taken because the federal government is not doing enough to protect the public.
Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach
More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio
Kuusoft
MARCH 23, 2023
Who doesn’t love ice cream? While traditional permanent ice cream menu boards can look great, digital menu boards… The post Creating an Ice Cream Shop Digital Menu Board appeared first on The Official Kuusoft Blog.
Retail Wire
MARCH 23, 2023
Giant Eagle has parted ways with Laura Shapira Karet after 11 years running the grocer. Ms. Karet has been replaced on an interim basis by Bill Artman, formerly president of supermarkets, a 40-year veteran with the retailer. “We’re proud to see someone like him rise through our organization as a leader after starting his career bagging groceries as a customer service clerk,” said Bart Friedman, chairman of the Giant Eagle board.
Retail Dive
MARCH 23, 2023
New non-restaurant clients also include Lush Cosmetics, so that nearly all of the last-mile platform’s customers can now order from a retailer.
Retail Wire
MARCH 23, 2023
New Starbucks CEO Laxman Narasimhan underwent 40 hours of barista training when he joined the company in October. He plans to put that training to practical use. “To keep us close to the culture and our customers, as well as to our challenges and opportunities, I intend to continue working in stores for a half day each month, and I expect each member of the leadership team to also ensure our support centers stay connected and engaged in the realities of our stores for discussion and improvement,
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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.
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