Thu.Mar 17, 2022

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A Generational Analysis of Today’s Home Improvement Customers

Retail TouchPoints

During the pandemic, the relationship between homeowners and their homes fundamentally changed, as lockdowns, social distancing guidance and quarantine protocols left many consumers with an abundance of time to stare at their own four walls. These homebound tendencies ignited a fervor for redecorating and DIY home improvement that, by all accounts, is continuing strong into 2022.

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12 trends that will shape retail this Christmas and beyond

Inside Retail

The last couple of years have been some of the most uncertain and surreal periods of the past century. It’s no surprise that this year’s trends are focused on a sense of escapism and a need to make the world a better, more united place. Dashing – a leading retail experience group – recently released its 12 Trends of Christmas Book, featuring this year’s 12 hottest trends, to get retailers ready for the festive season, and beyond.

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Target Retrofits California Store to be 100% Solar Powered

Retail TouchPoints

Target will retrofit a Vista, Calif. store with multiple innovations designed to reduce emissions and achieve net zero energy usage as part of the retailer’s efforts to achieve its sustainability goals. These features will inform Target’s future investments in new stores and remodel programs as the retailer seeks to develop greener operations. One of the major elements of the Vista store is 3,420 solar panels across the location’s roof and new carport canopies, which will help the site produce u

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Retail appointments of the week

Inside Retail

Esprit unveils new leadership team ahead of global comeback. Hong Kong-based fashion brand Esprit has formally announced its new executive leadership team as it gears up to make a global comeback. The brand has been assembling the team over the past six months, beginning with the appointment of chief product officer Sang Langill and COO William Pak in September 2021.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Sensormatic Solutions and Unacast Partner to Help Retailers Track the Entire Path to Purchase

Retail TouchPoints

Sensormatic Solutions has expanded its collaboration with Unacast in a partnership that will combine consumer mobility data with in-store traffic data to help retailers build shopper insight capabilities that span the entire path to purchase. The enhanced collaboration can provide retailers with a better understanding of how far their customers travel to stores and where they go before or after their visits.

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Woolworths, Ampol unveil rebranded store concept

Inside Retail

Ampol and Woolworths have unveiled their first rebranded MetroGo convenience store in Wamberal, NSW. . The new store stocks 1400 products including 300 Woolworths own-brand items. It is designed to suit local needs offering fresh groceries, meat, on-the-go food and coffee. . Woolworths GM – Metro partnerships, Michelle White, said the format is designed to provide ‘ultra convenience’ to customers. .

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More Trending

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Inside the ANZ effort to help Ukrainian tech talent

Inside Retail

As the world watches Russia’s continued assault on Ukraine with horror, the tech community in Australia and New Zealand is stepping up its support for people who have been displaced by the fighting. Brisbane-based e-commerce recruitment agency, eSuite, has launched a new, free service to help local businesses find and hire Ukrainian tech talent, while Auckland-based digital agency, Overdose, has raised over $50,000 for its employees in Ukraine.

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Tailored Brands Gives Interim CEOs Permanent Status

Retail TouchPoints

Putting a premium on continuity and stability, Tailored Brands has named Bob Hull and Peter Sachse as Co-CEOs, positions they had held on an interim basis for the past year. In conjunction with the decision, the retailer has promoted John Tighe to President of Tailored Brands. Retail veterans Hull and Sachse had joined the company’s Board of Directors and stepped into the interim Co-CEO roles in March 2021 upon the departure of then-CEO Dinesh Lathi.

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NLRB says Starbucks retaliated against pro-union baristas

Retail Wire

A National Labor Relations Board investigation has found merit in claims by two baristas working at Starbucks in Phoenix that the company has engaged in retaliatory actions against them for their pro-union activities. Starbucks has denied the allegations. “A partner’s interest in a union does not exempt them from the standards we have always held,” said Reggie Borges, a Starbucks spokesperson.

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Bold Commerce Enables Retailers to Launch Their Own Alternatives to Third-Party Digital Wallets

Retail TouchPoints

Bold Commerce has launched the Bold Checkout: Buy Now solution. The tool gives brands an owned alternative to third-party digital wallets and payment options, including one-click functionality, directly from their own channels. Buy Now is designed to make any retailer-owned touch point shoppable. The solution uses stored address and payment credentials from customers’ accounts, with the goal of reducing friction for repeat buyers and reducing checkout times.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Dollar General expects to pick up customers as prices rise

Retail Wire

Dollar General is forecasting a sales increase of about 10 percent this year and a jump in profits of between 12 and 14 percent. The retailers expects that inflation will lead more consumers to shop in its stores. Rival Dollar Tree recently increased its top price from $1 to $1.25, but Dollar General has not followed suit.

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Kosa Art Group to exhibit at the 2022 Visual Merchandising and Display Show

Retail Focus

Kosa Art Group will be exhibiting at the 2022 Visual Merchandising and Display Show. Visit them on stand C7 between the 5-6 April at the Business Design Centre in London. About: We are Kosa Art Group and Art is our Passion! We create Mixed-Media installations that speak out from the crowd and deliver desired concepts.We specialise in the Art of Window Display, created with unique artistic quality.

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Off-price chains pick up merchandise hung up in the supply chain

Retail Wire

Supply chain disruptions caused seasonal clothing and other goods to show up too late to be sold in mainstream stores. This has create buying opportunities for Burlington Stores, Ross Stores and other off-price retailers. “We see more potential opportunities in front of us from closeouts,” said Ross Stores CEO Barbara Rentler. “There’s a lot of that merchandise that vendors are still moving [that] is not necessarily even in the country.”.

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Analysis: Coronavirus’ call to retailers to reinvent

Inside Retail

It is often said that things are never as bad or as good as we think they are. Indeed, while Covid-19 challenged many business models, retailers with strong digital DNA were able to thrive during the worst of the pandemic. And if necessity is the mother of invention, it could also be said that Covid-19 will be looked at as the mother of reinvention for many retailers.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Give Your Rural Customers Better Streaming Content Experiences

Cisco Retail

The NFL, March Madness, Amazon Prime Video, Disney+, Netflix, and more – the wish list of streaming experiences your subscribers are vying for is never-ending. Are you and your network ready? The need for expanded capacity in rural broadband. Here’s some good news for service providers in rural communities. As you invest to expand broadband access and reach more unserved and underserved rural households, you now have an opportunity to augment your broadband service with content experiences that

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Digital-first Scratch Pet Food launches dog park activation

Inside Retail

Australian dog food company Scratch Pet Food has found a way to engage with pets – and their keepers – offline, creating a pop-up dog park in Melbourne. The Scratch Patch, which is located at Fitzroy’s Edinburgh Gardens, includes a number of dog zones such as an obstacle course, swimming pools, a stick library for dogs to borrow from, a tuck shop filled with treats and plenty of colourful installations for their keepers to enjoy.

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Get Ready for Machine Learning Ops (MLOps)

Cisco Retail

There are a lot of articles and books about machine learning. Most focus on building and training machine learning models. But there’s another interesting and vitally important component to machine learning: the operations side. Let’s look into the practice of machine learning ops, or MLOps. Getting a handle on AI/ML adoption now is a key part of preparing for the inevitable growth of machine learning in business apps in the future.

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Luxe for less: Best & Less enters beauty category with cult brand MCoBeauty

Inside Retail

Discount department store Best & Less has made its debut in the lucrative beauty category, unveiling a pink pop-up store from MCoBeauty this week. . Now also available online at Best & Less, MCoBeauty is the first beauty brand stocked at the value chain, in 120 of its stores across the country. Launched in 1965, the retail giant has traditionally focused on apparel including kidswear, baby, men and womenswear – until now.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Boxed expects to grow B2C and B2B sales

Retail Wire

Boxed reported an 8.1 percent decline in sales for the fourth quarter against high comps from a year ago. The e-tailer reported $5.3 million in new revenues from its software as a service platform, a new offering. “We have a world-class team at Boxed that’s laser focused on maximizing both sides of our business,” Boxed co-founder and CEO Chieh Huang said.

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Unleash the power of your network with Catalyst 9000X

Cisco Retail

Meeting the moment – The great reevaluation. There is a lot of talk recently about the “Great Resignation”. The latest numbers from the U.S. Bureau of Labor Statistics (March 2022) say over 13 million people quit their jobs between Nov 2021 and Jan. 2022. I see this as a symptom of a larger social phenomena that is a direct result of the shared experience we are living through.

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Chipotle puts tortilla chip-making robot to work

Retail Wire

Chipotle plans to test an artificial intelligence-powered robot named Chippy to cook and season its tortilla chips. “We are always exploring opportunities to enhance our employee and guest experience,” Curt Garner, chief technology officer at Chipotle, said in a statement. “Our goal is to drive efficiencies through collaborative robotics that will enable Chipotle’s crew members to focus on other tasks in the restaurant.

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Everyone’s a PC Gamer This GFN Thursday

Nvidia

It’s never been easier to be a PC gamer. GeForce NOW is your gateway into PC gaming. With the power of NVIDIA GeForce GPUs in the cloud, any gamer can stream titles from the top digital games stores — even on low-powered hardware. Evolve to the PC gaming ranks this GFN Thursday and get ready for seven more games streaming from the GeForce NOW library this week, including PC exclusives like Dread Hunger.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Intermix looks to crash the wedding party

Retail Wire

Intermix doesn’t make wedding gowns, but does believe that its Wedding Edit collection will be a big hit with women going to a variety of special day events. “Over the past year, we saw over 7 million searches for bridal-related items by data provided by our digital SEO agency via Google, Yahoo, Bing and other search engines as it relates to fashion and Intermix,” said Jyothi Rao, Intermix CEO.

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Trader Joe’s: 10 Ways it Attracts & Retains Great Employees

Indigo 9 Digital

By Tricia McKinnon Customers love Trader Joe’s friendly and helpful staff. One of the keys to Trader Joe’s success is hiring the right people and investing in them. Jon Basalone, President of Stores at Trader Joe’s in 2019 said : “ we’ve been around for over 50 years, and we’ve never had layoffs. We stay true to what we know works for Trader Joe’s and our crew members.

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Target seeks to harness sun’s power in store parking lot

Retail Wire

A Target in Vista, CA, has large carports with solar panels on top that meet the store’s entire electricity needs. The store is the first net zero location operated by Target and may be a model for future retrofits and new store locations. Target is looking to get 100 percent of its electricity from renewable sources by 2030.

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Rising Trend in NFT Litigation Over Popular Brands

Hunton Andrews Kurth

Two leading international brands have filed lawsuits in 2022 to prevent the sale of digital NFTs depicting their physical products, and both cases will test existing trademark law and impact online retailers of NFTs. In January 2022, the French luxury brand Hermès filed a lawsuit alleging trademark infringement and dilution against Mason Rothschild, an American artist who created a series of NFT digital artworks depicting Hermès Birkin handbags—and who has previously sold Birkin digital artwork

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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H&M opens online marketplace with plans to expand

Retail Wire

H&M is selling fashion brands it does not produce for the first time on its sites operating in Sweden and Germany. “Customers are now able to shop from more brands in the H&M Group family, as well as from a curated selection of other fashion brands such as Lee, Wrangler and Kangol, among others,” said an H&M spokesperson. “We launched the concept in Germany in March.

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Cisco and Tech Mahindra Collaborate to Build the Internet of the Future with Routed Optical Networking

Cisco Retail

As you probably know by now, building the internet of the future is of the utmost priority for Cisco. Forty percent of the humans on planet earth still don’t have access to reliable, secure, high-speed broadband connectivity. We need to solve this problem by more cost-effectively scaling out networks, and that means rethinking the way we architect, build and operate those networks.

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Bidding picks up for Kohl’s

Retail Wire

Kohl’s may soon have a new owner. Hudson’s Bay, Sycamore Partners and others are turning in bids for the chain, which has rebuffed previous offers.

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New mobile 'smart stores' can meet customers in a variety of locations

Retail Dive

The units from automation startup Tortoise can be used to sell items in front of a retail location after hours, inside a store or at stadiums and other venues.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.