Retail TouchPoints

JULY 27, 2022

Dollar General is planning to build three 1 million-square-foot distribution centers in an approximately $480 million combined investment to support the growing DG Private Fleet presence. At full capacity, the facilities, to be located in North Little Rock, Ark.; Aurora, Colo.; and Salem, Ore., will create up to 1,100 jobs. The North Little Rock DC represents a $140 million investment, and it will serve as a dual facility capable of supporting the perishables-focused DG Fresh supply chain networ

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Retail Focus

JULY 27, 2022

Champagne maker Moët & Chandon opened its first permanent space in Europe within the Harrods beauty halls in London on 7th July 2022. The centre piece of the space facing out onto Basil Street in Knightsbridge is an organic, hand-sculpted chandelier, that spans a curving bar and visually connects the bar with its environs. Poser tables in each corner of the space complete the seating, while Moët & Chandon branding and bubble graphics in the window will define the exterior view.

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ATS Department Stores Location Management 246

Retail TouchPoints

JULY 27, 2022

Photo courtesy of Sleep Number. Seeking to stay at the forefront of the connected sleep journey, Sleep Number has introduced a new agile, digitally powered brick-and-mortar concept centered on sustainable design. This new greener store incorporates technology inspired by its Sleep Number 360 product and research supported by its own data to promote sleep health.

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Beauty and Health Consumer Location Planning 276

Tokinomo

JULY 27, 2022

Getting new customers is challenging, especially in this competitive industry. The acquisition cost is rising for both eCommerce and physical stores. This is why, retailers need to find better, less expensive ways to attract new customers.

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Marketing Shopping 205

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail TouchPoints

JULY 27, 2022

Glossier products will be available at Sephora stores in the U.S. and Canada, as well as online and via the retailer’s app, in early 2023. In a LinkedIn post, Glossier CEO Kyle Leahy wrote “We’re inspired by their [Sephora’s] vision for beauty discovery, and have heard (many times!) that our customers want to find us there.”. While it’s primarily an ecommerce company, Glossier had operated three brick-and-mortar stores but was forced to close them in early 2020 due to the COVID pandemic.

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Returns Planning ATS 265

Retail Focus

JULY 27, 2022

Grosvenor has announced two city debut openings at Liverpool ONE, including luxury footwear retailer Kick Game, in a 3,500 sq ft space on South John Street and Boparan Restaurant Group’s Slim Chickens 5,000 sq ft flagship restaurant on The Terrace. . A luxury footwear retailer for highly sought-after brands, Kick Game’s city debut offers its complete range of sneakers and streetwear, including well-renowned brands adidas, Supreme and Nike.

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ATS Fashion Location Management 147

Retail Wire

JULY 27, 2022

CVS Pharmacy allows pharmacists and associates to refuse to sell birth control products to customers based on moral or religious grounds. The company’s policy requires that responsibility for filling the prescription or completing the purchase be turned over to another team member. Rival Walgreens, which has a similar policy, is now the target of a boycott after team members refused to sell birth control products to customers.

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Retail TouchPoints

JULY 27, 2022

The demand for grocery omnichannel ecommerce has been fueled by the pandemic, specifically consumers’ desire for convenience. According to a recent McKinsey report , click-and-collect and delivery orders increased by approximately 50% during the COVID-19 pandemic. Experts project that grocery ecommerce will double in the next five years. To keep up with this demand and consumer expectations, grocers will have to invest in the right forward-looking technology to evolve omnichannel offerings to me

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Inside Retail

JULY 27, 2022

The most important fashion magnates descended upon the world’s fashion capital as the top couturiers unveiled this year’s Autumn/Winter collections. This season had its fair share of drama, including a spat between Dior and Valentino, as well as some online chatter surrounding the Jean Paul Gaultier fashion show. Italian designers Valentino and Dolce & Gabbana opted to skip Paris and stage their presentations at home instead.

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Fashion ATS Returns Marketing 130

Retail TouchPoints

JULY 27, 2022

Macy’s Herald Square flagship began hosting a new retail concept from Clinique , on July 21, 2022. The Clinique Lab emphasizes the science behind the heritage beauty brand’s ingredients. Designed to align with Clinique branding elements such as language and color palette, The Lab promotes the brand’s commitment to leading skin diagnosis and appropriate solutions.

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Department Stores ATS Promotions Planning 246

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

JULY 27, 2022

It’s that time of year –time to start talking about holiday shopping. This year, it is more important than ever to get a head start on your holiday season planning. The 2022 retail holiday season is going to be much different than in years prior. There’s a lot to prepare for, and retailers will need to take a new approach to make a positive impact. Here’s what you can expect over these next few months.

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Consumer Shopping Planning ATS 130

Retail TouchPoints

JULY 27, 2022

Q&A with Rob Avery, VP of Professional Services, STRATACACHE. Retail TouchPoints (RTP): What are the most important connected store trends for retailers to focus on? Rob Avery: Personalization has been around for a long time. With technology, loyalty apps, computer vision and everything from license plate readers to facial recognition, all the IoT features that we can offer know who you are while you’re there.

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Consumer Kiosk Customer Experience Outdoor 237

Inside Retail

JULY 27, 2022

In preparation for a busy Christmas retail period, QIC has launched a national Jobs Fair initiative providing job seekers with an opportunity to access more than 600 potential local jobs from 70 retail partners across three states. Large-scale recruitment drives will be hosted across 12 QIC centres in Queensland, Victoria and NSW between August and September to help retailers hire new workers.

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Shopping Management Fashion Marketing 130

Retail Wire

JULY 27, 2022

Large consumer packaged goods companies have passed along price increases to cover higher costs and to boost profit margins. Don’t expect these companies to begin lowering prices as the price of gas and raw materials falls. Consumers continue to purchase everyday staples despite corresponding sticker shock.

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Consumer 130

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Inside Retail

JULY 27, 2022

Brendan Sweeney has been appointed as the new MD of operations for online marketplace, Catch. Originally from Ireland, Sweeney has held senior leadership and executive roles in Australian and international e-commerce businesses before joining the Cotton On Group in 2015. He currently heads its global e-commerce and loyalty arm. Nicole Sheffield, MD of Catch parent Wesfarmers OneDigital division, said Sweeney has significant experience leading large-scale e-commerce and retail investment programs

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Fulfillment Apparel Marketing 130

Retail Wire

JULY 27, 2022

Brent Thill, senior research analyst at Jefferies, says that consumers are concentrating their purchases in stores, going to restaurants and taking vacations at the moment. That means that Amazon.com is temporarily out of sync with its customers. “I think the consumer spend is away from where Amazon’s core is, but I think it’s going to come back over time and they’ll return to growth and better margins,” said Mr.

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Consumer Returns ATS 130

Inside Retail

JULY 27, 2022

Perth’s Forest Lakes Shopping Centre has been acquired for $81.5 million by Greenpool Capital and Savills Investment Management. Located 15 km from the CBD in the south-eastern suburb of Thornlie, the 14,577sqm development is anchored by Coles, Woolworths and Aldi supermarkets and is home to 42 specialty shops and kiosks. CBRE, which oversaw the sale off market, said the development generated a lot of interest from both listed and unlisted institutional capital and private investors underlining

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Shopping Kiosk Supermarket Returns 130

Small Biz Trends

JULY 27, 2022

The ratings for best and worst airlines are constantly evolving. First came the pandemic, then spiking oil costs, like a fabled one-two punch to the airline industry domestically and worldwide. The airline industry struggled to keep full staff, with shortages of pilots, inflight crew members, gate staff and baggage handlers. Shortages in all those categories led to longer time on the ground at the gate.

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Kiosk Location ATS 138

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Inside Retail

JULY 27, 2022

Retail companies have been forced to accelerate the development of their digital capabilities at a rate previously unimagined. Many now face the challenge of optimising and refining these capabilities, often in the face of investment shifting back to more traditional channels as shoppers return to pre-pandemic behaviours. The good news is that e-commerce is expected to continue to grow as a total share of retail sales.

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Inventory Management Returns Customer Experience Apparel 130

Small Biz Trends

JULY 27, 2022

Meta has introduced Music Revenue Sharing on Facebook. The new monetization feature makes it easier for creators to monetize the videos that use licensed music from popular artists. Now You Can Use Licensed Music on Facebook Videos and Still Monetize Them. Hailed by Meta as a ‘first of its kind’ feature within the music industry, Music Revenue Sharing allows creators to generate an entirely new revenue model.

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Management ATS 137

Inside Retail

JULY 27, 2022

Sales at LVMH, the world’s largest luxury group, rose by 19 per cent in the three months to June, as robust growth in the US and Europe helped it offset a new round of lockdowns in China. LVMH, which owns dozens of high-end labels ranging from Tiffany to Moet & Chandon, said sales came to 18.73 billion euros (US$18.95 billion) in the second quarter, beating analyst expectations for 17.13 billion euros in a Visible Alpha consensus cited by UBS.

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Fashion Returns Marketing ATS 130

Small Biz Trends

JULY 27, 2022

Small business owners say the pressure put on their business from inflation is getting worse. The new survey released by the NFIB Research Center assessed the impact inflation is having on small businesses in the US. Small Business Owners Say Inflation Pressure Only Getting Worse. More than half (56%) of the small business owner respondents said that inflation is having a significant impact on their business.

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Finance Management Consumer 135

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Cisco Retail

JULY 27, 2022

We’re excited to announce Cisco Secure Client, formerly AnyConnect, as the new version of one of the most widely deployed security agents. As the unified security agent for Cisco Secure , it addresses common operational use cases applicable to Cisco Secure endpoint agents. Those who install Secure Client’s next-generation software will benefit from a shared user interface for tighter and simplified management of Cisco agents for endpoint security.

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Management 140

Retail Wire

JULY 27, 2022

Klondike has discontinued the Choco Taco, which was first created in 1983. The company explained its decision by saying, “We’ve experienced an unprecedented spike in demand across our portfolio and have had to make very tough decisions to ensure availability of our full portfolio nationwide. We’re very sorry for any disappointment!”.

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Cisco Retail

JULY 27, 2022

Over her 25-year-plus career, Saleema Syed has seen the information security industry from a variety of vantage points, all while championing women in technology. Syed worked as director of business systems and data management for Duo Security before rising to vice president of information technology. Later, after Duo was acquired by Cisco, she transitioned to new roles within the larger organization and now heads up operations for Webex Marketing.

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Marketing ATS Promotions Planning 137

Retail Wire

JULY 27, 2022

Chipotle said it would raise prices again in August after reporting disappointing sales in the second quarter. Earnings per share were $9.30, better than the $9.04 expected by Wall Street. “The low-income consumer definitely has pulled back their purchase frequency,” CEO Brian Niccol said. “Fortunately for Chipotle, you know, the majority of our customers are a higher household income consumer.”.

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Consumer 100

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience

Retail Dive

JULY 27, 2022

As the traditional mall declines, a lot is riding on how well the department store can execute its small-format, strip-center strategy. And whether it should.

Department Stores 124

Department Stores 124

Retail Wire

JULY 27, 2022

A Family Dollar/Dollar Tree combo store is opening in South Plainfield, NJ. The 19,500-square-foot store will operate in a space that previously housed an Aldi. “Dollar Tree has had significant early success with this new combo-store format and targeted this desirable market for expansion,” said Vanessa Fernandez-Kelty, leasing representative for the store.

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Marketing 100

Small Biz Trends

JULY 27, 2022

TikTok is becoming an important social media platform for small business owners. Whether you want to build brand awareness or start social selling, this ever-popular social media app is a powerful weapon in your marketing arsenal. In this article, you will learn how to start selling on TikTok and some proven tips to increase your sales. Let’s dive in: Should You Create a TikTok Account for Your Small Business?

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Retail Wire

JULY 27, 2022

Wawa has agreed to pay $8 million to the attorneys general for seven states to settle a suit that faulted the chain because its systems were hacked in 2019, potentially exposing customers’ credit and debit card data in the process.

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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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