Retail TouchPoints

SEPTEMBER 21, 2021

The 2021 Retail Strategy & Planning webinar series, now available on demand, brought together retailers, solution providers, practitioners and industry experts from firms including IDC, Alvarez & Marsal, WSL Strategic Retail and Cambridge Retail Advisors. The 15 sessions covered a wide range of topics, so to make it easier to browse we’ve organized the sessions into four categories: Holiday 2021 forecasts and how best to prepare for 2022; Building loyalty with connected consumer experien

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Inside Retail

SEPTEMBER 21, 2021

A magnitude 6 earthquake has hit Australia’s eastern seaboard, causing property damage in Melbourne but with no reported injuries. The Betty’s Burgers restaurant in South Yarra has partially collapsed, though the business has confirmed no one was in the store at the time. View this post on Instagram A post shared by @visuals_by_campbell. It is currently unclear if other businesses have suffered damages from the earthquake, but the quake was felt as far as South Australia, New South Wales, the AC

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Retail TouchPoints

SEPTEMBER 21, 2021

For decades, retailers have focused on creating immersive experiences, understanding the importance of using multiple senses to attract and engage consumers in physical retail settings. Delivering these immersive experiences in online ecommerce environments requires similar thinking as well as appealing to a customer’s sense of sight, arguably the most important one of all.

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Inside Retail

SEPTEMBER 21, 2021

The online marketplace boom has given rise to a new type of retail business, the e-commerce aggregator. Since 2018, when the OG aggregator, Thrasio, launched in the US, there has been a veritable explosion of similar startups, including Opontio in Dubai, Upscalio in India, Valerio in Mexico and Rainforest in Singapore. And now, the first one has arrived in Australia.

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail TouchPoints

SEPTEMBER 21, 2021

Online personal styling service Stitch Fix is continuing to expand beyond its core subscription fashion service into direct buying with the launch of Freestyle, a personalized shopping experience that allows anyone to buy items anytime without being a current subscriber. While the company made its name with what was at the time (back in 2011) an innovative subscription service model — clients receive regularly scheduled boxes, a.k.a.

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Inside Retail

SEPTEMBER 21, 2021

A.k.a brands, the owner of Culture Kings, Princess Polly, Petal & Pup and Rebdolls, last week announced its long-awaited IPO, initially planning to offer almost 14 million shares of common stock on the New York Stock Exchange. This would raise around US$260 million with shares selling at US$17 to US$19 each, but the business yesterday revised its offer to sell around 10 million shares at US$11 to US$13 each – signaling a massive 52 per cent drop in its expected worth, according to Renaissanc

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Inside Retail

SEPTEMBER 21, 2021

With more consumers shopping online than ever before, thanks in part to the pandemic, which has seen more than 80 per cent go online to buy , it’s more important than ever to have the right shipping process in place. . Despite the fact that your brand and your shipping carrier are separate entities, customers now see your brand and their shipping experience as one and the same.

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Retail TouchPoints

SEPTEMBER 21, 2021

Enterprise marketplace SaaS platform Mirakl , which powers the third-party marketplaces of some of the world’s top retailers, including The Kroger Co. , Urban Outfitters and Carrefour , has raised $555 million in a Series E funding. With this new cash infusion the company’s valuation has more than doubled since its $300 million Series D funding round in September 2020, to $3.5 billion.

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Inside Retail

SEPTEMBER 21, 2021

Coles has ranked as the most sustainable food retailer in Australia, and second in the world, in the 2021 Food and Agriculture Benchmark. The ranking, which is organised by the World Benchmarking Alliance and investigates 350 companies around the globe, found that Coles showed leadership among all countries with consumer products in their portfolios.

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Retail Focus

SEPTEMBER 21, 2021

Burlington Arcade, the historic landmark and luxury retail destination in Mayfair, is launching a 007 installation in celebration of the much anticipated release of No Time To Die. The James Bond themed installation, which was launched yesterday – Monday 20th of September – features a stunning James Bond inspired entrance at Burlington Gardens: inside special 007 arches run the full length of the arcade, with a show stopping James Bond ‘Gun Barrel photo op’ in the centre.

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Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

SEPTEMBER 21, 2021

Fitness brand Peloton is today launching its private-label fashion brand, Peloton Apparel, in Australia. The collection, which targets male, female, and gender-neutral styles, is available online, ranges in price between $24 and $182, and uses four fabric styles tested for different functions. “We know Australians take athleisure wear seriously and we’re excited to launch this new era of fashion – mixing comfort, casualness and functionality alongside our global community,” said Peloton’s VP of

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Apparel Fashion Accessories 182

Retail Wire

SEPTEMBER 21, 2021

Accessible Pharmacy Services is a start-up that delivers prescription medications with labels that convert text to speech so that sight-impaired people can identify what they are taking without assistance. More than 12 million people in the U.S. have sight problems.

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Inside Retail

SEPTEMBER 21, 2021

A new movement spearheaded by the Australian fashion and textile industry, is aiming to drive better outcomes for refugees in Australia, as the Taliban’s campaign of genocide continues in Afghanistan. Voice for Afghanistan, which is led by Aus Fashion Aid and The Social Outfit with support from the Australian Fashion Council, is calling on the Australian government to resettle more Afghan refugees.

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Retail Wire

SEPTEMBER 21, 2021

Customers in three Wegmans stores near its headquarters are trying to find their favorite products after a major reset at the locations that included “integrating its Nature’s Marketplace [private label] items into mainline departments to eliminate multiple placements.” Wegmans’ private labels account for around half of its sales and Burt P.

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Cisco Retail

SEPTEMBER 21, 2021

Some days I really get excited about my job. A self-driving race car challenge? That’s just cool any way you look at it. For entertainment, for innovation, and for demonstrating the move to automation that’s already underway across industries. But before we get to that, let me give you a peek inside the first autonomous car race at the Indianapolis Motor Speedway.

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Shipping Fulfillment Management ATS 145

Retail Wire

SEPTEMBER 21, 2021

Container ships carrying cargo from Asia country’s continue to wait offshore to secure berths at the ports of Los Angeles and Long Beach. The traffic congestion has been caused by a surge in demand fueled by retailers looking to replenish product inventories ahead of the Christmas holiday season.

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Cisco Retail

SEPTEMBER 21, 2021

Episode 13 of the Cisco Optics Podcast is now posted! See below for episode notes. Cisco Optics Podcast Episode 13. Cisco Optics Podcast Episode 13. Demystifying fiber cable infrastructure, with Brian Kelly. Part 5 of 6. If you search on “data center” you’ll find many images that show rows and rows of equipment racks. The network gear in these racks need to be physically connected to each other, and that’s where pluggable optic transceivers come in.

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Telecommunications Management ATS 144

Retail Wire

SEPTEMBER 21, 2021

McDonald’s announced that it would significantly reduce the amount of plastic used in making its Happy Meal toys by 2025. The company is looking to make changes such as switching from plastic wrapping to plant-based and certifed fiber packaging. “Our entire supply chain has to change with this,” said Amy Murray, McDonald’s vice president of global marketing enablement.

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Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Nvidia

SEPTEMBER 21, 2021

Of the 8.3 billion tons of virgin plastic waste created each year, despite decades of efforts to reduce the amount that ends up in landfills, only about 9 percent gets recycled. London-based computer vision startup Recycleye looks to give those recycling numbers a big boost with its AI-driven system for identifying waste materials. By automating and speeding the movement of materials through sorting systems, and identifying them with more precision, Recycleye says it can significantly increase c

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Management ATS 123

Retail Wire

SEPTEMBER 21, 2021

Mattress Firm Group Inc., part of South African retail group Steinhoff, has confidentially filed paperwork necessary to pursue an initial public offering in the U.S. The Texas-based retailer filed for and emerged from bankruptcy in 2018.

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Retail Dive

SEPTEMBER 21, 2021

Planned openings outpace closures so far in 2021. Compare that to last year, when there were over 150% more closures than openings.

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Planning 139

Retail Wire

SEPTEMBER 21, 2021

Albertsons has become the first U.S. grocery retailer to participate in a pilot of DoubleDash, a new delivery program that allows customers to combine orders from other restaurants and retailers with the one placed with the supermarket giant. “There’s no chance every customer on the planet is going to buy all of their food in one place for the rest of time,” said Chris Rupp, Albertsons chief customer and digital officer, at Groceryshop.

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Talking Retail

SEPTEMBER 21, 2021

A Nisa Local in Leicestershire has installed a bistro with draught beer and wine at the back of the store to create a new experience for their customers. The idea is that customers can enjoy a drink and something to eat at the same time as they pick up their shopping at the Nisa Local. This story continues at Tired of shopping? Let us offer you a cold beer.

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Retail Wire

SEPTEMBER 21, 2021

Online sales of home goods in the U.S. grew 51.8 percent last year, helping to offset an 8.8 percent decline in revenues generated in stores. Total sales growth for 2020 was 6.1 percent.

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Cisco Retail

SEPTEMBER 21, 2021

IT Professionals Day is a day to celebrate us ? the fixers, the doers, the behind-the-scenes operators who ensure all networks and systems operate flawlessly! Each year on the third Tuesday of September, IT professionals around the globe should take time to pat ourselves on the back and recognize the hard (and often thankless) work we do each day to connect, secure, and automate the world around us!

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Retail Wire

SEPTEMBER 21, 2021

Ron Johnson, a former executive at J.C. Penney, Apple and Target, says that “Commerce at Home” represents the next frontier in retailing. Highlighting his experience at Apple, Mr. Johnson writes, “One of the most frequent compliments I heard from customers leaving the Genius Bar was: ‘I wish I could take you home with me.'” Mr.

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Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience

Talking Retail

SEPTEMBER 21, 2021

Confectionery wholesaler Hancocks has expanded its Christmas range with a host of new products. The Bonds confectionery range now includes Merry & Bright and Happy Hour pun boxes, featuring candy stars and candy poles, as well as Bonds Candy Stars and Reindeer Jellies (140g) Shaker Cups. Also new to the range is Bonds Sweet Sprinkles, This story continues at Hancocks unveils new festive launches.

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Cisco Retail

SEPTEMBER 21, 2021

Thank You. Two little words. Two very powerful words. We use them a lot in conversation. However, this seems to be something that has dropped off in certain areas of out lives, especially the thank you note – or thank you email. I remember back in the “olden days” – before the Internet – when you interviewed for a job, you followed through with a thank you letter.

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Retail Dive

SEPTEMBER 21, 2021

The accessories retailer is getting into the subscription box space "to foster self-expression" among its Gen Z audience.

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Accessories 122

Retail Times

SEPTEMBER 21, 2021

New data from takeaway delivery platform Foodhub has revealed that the humble burger has seen off traditional favourites, Chinese, Indian and pizza, to be named the UK’s favourite order.

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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

Planning