Tue.Aug 17, 2021

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You Can’t Spell Retail Without AI

Retail TouchPoints

Over the last year or so we’ve seen retailers and ecommerce sellers adopting AI tools at a frenetic pace. From backend inventory optimization to identifying salesfloor hotspots to highly targeted marketing programs, we’re seeing an influx of great retailing practices, all being driven by AI. For retailers with high-functioning CRM systems, AI tools are being used to identify opportunities, and increase the lifetime value of customers through compelling offers.

Checkout 306
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Allbirds rolling out eco-friendly clothing to pair with wool sneakers

Retail Wire

Allbirds, famous for its wool and sneakers, is rolling out a new line of athletic wear also using wool and yarn made from eucalyptus trees. Allbirds co-CEO Joey Zwillinger said that the new line, which was in development for two years, offers both performance and eco-friendliness. “We think we can exceed the performance expectations of what’s out there,” he said.

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Shutterfly Acquires Spoonflower for $225M, Doubles Down on Home Décor Growth

Retail TouchPoints

The home décor market saw significant growth in 2020 as consumers rushed to outfit their homes for remote working and learning. Although ResearchAndMarkets.com indicates that the global market for this category surpassed $641 billion in 2020 , that growth is poised to continue, moderately, over the next five years. Companies like Shutterfly are capitalizing on this expected growth by honing their acquisition strategies.

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Lifestyle, leisure drive record year for Super Retail

Inside Retail

Unprecedented demand in lifestyle and leisure gifted Super Retail Group record sales and earnings in FY21, with net profit doubling during the year to $306.8 million. Despite continued lockdowns across Australia, Super Retail saw total group sales jump 22 per cent to $3.45 billion during the year, with like-for-like sales growth of 23 per cent and online sales up 43 per cent.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Report: Allbirds Enters Activewear Category as it Prep for Upcoming IPO

Retail TouchPoints

Allbirds has launched an activewear collection ahead of its IPO, according to CNBC. The Natural Run Collection features six products, including tanks, T-shirts and shorts for both men and women, and ties into the retailer’s environmental message with initial carbon footprint ranges from 4.7 kg to 14.5 kg of CO2 before being 100% offset to zero. The collection is the culmination of two years’ work and more than 70 iterations.

Apparel 306
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Domino’s seeks to grow its slice of QSR following bumper year

Inside Retail

Pizza maker Domino’s has seen global sales grow 14.6 per cent to $3.7 billion off the back of social restrictions in many of its markets, which led to increased delivery volumes. The business’ full-year EBIT hit $293 million, a 27.2 per cent spike on last year, with online sales growing 21.5 per cent to $2.93 billion throughout the year. In the group’s ANZ business, improved margins grew local EBIT 14.1 per cent to $116.8 million.

Marketing 246

More Trending

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Coles pockets $1 billion profit as Smarter Selling pays off

Inside Retail

Coles’ Smarter Selling strategy is paying off for the Australian supermarket giant, with approximately $300 million in extra savings in the bank at the end of FY21. At its full year results announcement on Wednesday morning, Coles revealed that net profit broke the one-billion-dollar mark, rising 2.8 per cent to $1.005 billion. Coles’ supermarkets, liquor and express business units reported strong sales, which were up 3.1 per cent across the group to $38.6 billion in FY21, a 10.2 per cent rise o

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Albertsons Seeks Online Grocery Edge with New App, Subscription Service

Retail TouchPoints

Albertsons Companies is “reintroducing itself” to shoppers with a trio of new digital offerings. The grocery giant — home to 20+ food and drug banners including Safeway , Vons and Acme — has launched a new app, loyalty program and membership-based grocery delivery service, all designed to make grocery shopping “more enjoyable and convenient” (and help the company stand out from the growing crowd of providers in the grocery space). .

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EXPERT ROUND-UP: All about the customer

Tokinomo

We begin this expert round-up with a simple question: What is the most important part of any business? If you thought about the customer, then you are right! This is why we decided to ask 4 of the best retail experts their opinion about customer satisfaction and experience.

Shopping 239
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Store Design Strategies for an Accelerating, Unpredictable Future of Retail

Retail TouchPoints

As change takes place at ever faster rates, speed and agility become king. Retailers know that instead of being ahead of the curve, they need to be IN the curve, responding to changes as they happen. For pureplay online retailers, this is standard stuff. But how can physical stores achieve newly required levels of flexibility? Physical Flexibility. One of the simplest ways to build agility into stores is to physically keep everything as flexible and fluid as possible.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Delta variant takes a bite out of July’s retail sales

Retail Wire

Retail sales in July fell 1.1 percent as a surge of COVID-19 cases connected primarily to the Delta variant made Americans more cautious about shopping in stores. Consumers cut back their spending at retailers selling clothing, furniture and sporting goods, according to Commerce Department data. Economists had expected a 0.3 percent decline in July.

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Using Data to Turn the “What” into the “What Now?”

Retail TouchPoints

Data has become the cornerstone of retail differentiation and innovation. Given the fast pace of change happening in the industry, merchants need to be able to not just access and analyze data within internal and external platforms, but turn this data into valuable insights. During this episode of the Retail ThinkTank series, David Rosen, VP of Customer & Technology Leadership at TIBCO, sits down with Elisa Westlund, VP of Marketing for Riteway, which helps retailers and CPG brands implement

Planning 264
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Premium Pricing: The Ins & Outs of a Successful Brand Strategy

Intelligence Node

How High-End Brands Maximize Their ROI Premium pricing is one of the most lucrative market strategies available… But naturally, it’s not for everyone. Here, we explore which brands can go premium, what they stand to gain and lose, and why price alone isn’t everything. Table of Contents Premium pricing: A game of perception First, tap […]. The post Premium Pricing: The Ins & Outs of a Successful Brand Strategy appeared first on Blog.

Marketing 197
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Monetizing UGC, Rich Media and Influencer Content

Retail TouchPoints

The digital world is brimming with content. Brands and retailers have more opportunities than ever to use this content to their advantage, but complexities emerge. During this Retail ThinkTank brainstorming session, Alicia Esposito digs into new content trends and challenges with Gary Ballabio, Vice President of Technology Partnerships at Cloudinary.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Donut King to launch 30-strong van fleet in Australia

Inside Retail

Australian food franchise Donut King has launched a mobile business, delivering donuts to consumers’ doors. In an interview with our sister title Inside Franchise Business , GM partner development at Donut King, Kellie Cranch said the company had been trialling the vans in different regions in Australia using existing franchise partners to measure demand. .

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SNAP recipients to get more food assistance

Retail Wire

The Supplemental Nutrition Assistance Program (SNAP), formerly known as food stamps, is getting an infusion of cash from the federal government that will increase the amount of health food that recipients can now get by about 25 percent above pre-pandemic levels. U.S. Agriculture Secretary Tom Vilsack is expected to announce the update on Monday. “This is totally a game-changing moment,” said Jamie Bussel a senior program officer at the Robert Wood Johnson Foundation.

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Donut King to launch 30-strong van fleet in Australia

Inside Retail

Australian food franchise Donut King has launched a mobile business, delivering donuts to consumers’ doors. In an interview with our sister title Inside Franchise Business , GM partner development at Donut King, Kellie Cranch said the company had been trialling the vans in different regions in Australia using existing franchise partners to measure demand. .

Consumer 130
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Simply Faster than the Rest, Cisco Wi-Fi 6 + Multigigabit Switching

Cisco Retail

It’s a typical day, and as you’re mindlessly scrolling through your phone again, *ding*, a notification reads, “Flying cars will be available for purchase in just one year!”. Wow, that’s exciting! But would you be surprised? The fact is, technology is advancing so fast that before we can adjust to the current innovation, a better version is already available.

ATS 145
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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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MyDeal rebrands to connect with a new generation of shoppers

Inside Retail

Australian e-commerce marketplace MyDeal has rebranded into a “bold and energetic” new identity, aiming to encourage Aussies to ‘shop happy’. And, as part of the new branding, the business will rollout a broad marketing campaign aiming at traditional media channels including TV, radio, and out of home marketing, with the aim of growing its brand recognition and userbase.

Marketing 130
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Four Security Best Practices for Today’s High-Risk Digital World

Cisco Retail

While digital acceleration has been building for some time, recent digital disruptions have shifted its pace into overdrive, leaving a ripple effect of security complications in its wake. Increases in online shopping, virtual communities, and the exponential growth in remote workforces have created more vulnerabilities than ever. Once rigid, IT’s now more porous walls have created a veritable playground for malicious actors, exposing businesses and their customer data to greater risk, potential

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The surprising impact Apple’s latest update has had on Facebook campaigns

Inside Retail

Apple’s April update asking consumers to choose to opt in or out of tracking within apps on their devices was expected to have a notable impact on Facebook campaigns. Opt-in numbers were just four per cent in the US and 12 per cent of iOS14.5 users globally in the first two weeks from rollout, and those figures now sit at 10 and 17 per cent. We work with a number of retail clients and have been monitoring the effect on our Facebook advertising campaigns closely.

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Email Security Recommendations You Should Consider from 2021

Cisco Retail

With contributions from Jamal “Jay” Bethea, Cisco Secure Email Product Marketing Manager. Think email security is not complicated; think again. Not only is email the #1 attack vector, but regulatory compliance requirements across sectors make it difficult to know which data protection laws are for your industry. Now mix in architectural changes that support cloud productivity suites like Microsoft 365 and Google’s G-Suite to accelerate your business to cloud-based email security serv

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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5 innovative fashion tech brands you should know

Inside Retail

We’re on our way to a new normal in fashion. Leading the charge are bright minds focused on sustainable practices and digital solutions. However, it took a destructive global health crisis to shake the truths out of fashion for all to see. It became known that the industry’s broken system depended upon legacy infrastructure, poor working environments and rigid supply chains.

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Automate your Cisco Secure Firewall deployment

Cisco Retail

I nfrastructure as a Code (IaC) and Automation are now common requests from our customers deploying Cisco Secure Firewalls. This is accelerated with a rapid development of software applications in multi-cloud environments. Our response to this trend is making Cisco Secure Firewall deployable as a code utilizing new IaC templates , which we are happy to announce!

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Big Computer on Campus: Universities Graduate to AI Super Systems

Nvidia

This back-to-school season, many universities are powering on brand new AI supercomputers. Researchers and students working in fields from basic science to liberal arts can’t wait to log on. “They would like to use it right now,” said James Wilgenbusch, director of research computing at the University of Minnesota, speaking of Agate, an accelerated supercomputer Hewlett Packard Enterprise is building.

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Grocery sales fall as more shoppers return but basket size shrinks, says Kantar

Talking Retail

Grocery sales fell by 4% during the latest 12-week period and also dipped in the most recent month, according to new figures from Kantar. The decline was just 0.5% in the four weeks to 8 August when consumers made an extra 108,000 shopping trips but the average basket size was 10% smaller as pre-pandemic buying. This story continues at Grocery sales fall as more shoppers return but basket size shrinks, says Kantar.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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Pandora reports strong U.S. jewelry sales

Retail Wire

Pandora said comparable sales from in the second quarter rose seven percent compared to the same period in 2019 as the company’s U.S. revenues were up 63 percent on a two-year basis.

Jewelry 100
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July retail sales up 11.5% despite consumers traveling, dining out

Retail Dive

Growth compared to 2019 outpaced the year-over-year rise, partly because shoppers are flush with savings thanks to governmental support.

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Flea markets and other tenants fill space where Kmart once stood

Retail Wire

Kmart has steadily closed stores across the U.S. since last opening a new location in 2002. Landlords have filled the vacant space with churches, flea markets, self-storage facilities and other types of business in the interim as many of the sites where Kmart operated were no longer seen as prime retail locations.

Marketing 100
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Malls are rebounding but Q2 shows how cloudy their future is

Retail Dive

A once dependable retail format has become unpredictable as REITs sign shorter leases with variable rents and bet on "mixed use.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.