Retail TouchPoints

SEPTEMBER 14, 2021

Amazon is adding 125,000 new warehouse and transportation jobs as it seeks to staff up the 350 fulfillment centers, sortation centers, regional air hubs and delivery stations it has opened this year, 100 of which will open in September alone. This latest hiring spree, which is already underway, is in addition to the 40,000 new corporate and technology jobs the company announced earlier this month.

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Fulfillment ATS Location Marketing 272

Inside Retail

SEPTEMBER 14, 2021

Australia is set to become the latest country where people are required to provide proof of vaccination to enter shops, cafes and other public venues, after the New South Wales government announced its lockdown exit plan last week. The Victorian government also plans to require proof of vaccination, with regional hospitality businesses expected to trial so-called vaccine passports in the coming weeks.

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Management Planning Shopping ATS 263

Retail TouchPoints

SEPTEMBER 14, 2021

The Kroger Co. has partnered with Instacart to launch Kroger Delivery Now, a virtual convenience store fulfilled by Kroger that delivers fresh groceries and household essentials in as little as 30 minutes. The service includes 25,000 items ranging from diapers to snacks to over-the-counter medication. Kroger reached more than $10 billion in ecommerce sales in 2021, and the grocer aims to double both its digital sales and profitability rate by the end of 2023, according to CEO Rodney McMullen.

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Fulfillment Grocer Checkout Finance 263

Inside Retail

SEPTEMBER 14, 2021

Outdoor brand Macpac’s long-time leader Alex Brandon has signaled his exit from the business, with Priceline general manager of retail operations Cathy Seaholme to take his place in October. Brandon has been chief executive at Macpac since 2012, and continued in the role through Super Retail Group’s acquisition of the camping and travel brand. “It has been a privilege to lead our passionate team of dedicated team members who have contributed to the success of Macpac and grown awareness of a trul

Outdoor 246

Outdoor Management ATS 246

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail TouchPoints

SEPTEMBER 14, 2021

The most wonderful time of the year is approaching. Yet, for many retailers, this holiday season is proving worrisome despite forecasts predicting sales will be very strong. Why worry? An ongoing hiring crunch — one that has led big box chains to increase wages to $15 or more an hour, and retailers of all sizes to consider signing bonuses and other perks and incentives to lure employees — shows no sign of improving.

Business Communication 258

Business Communication Management ATS 258

Inside Retail

SEPTEMBER 14, 2021

Last month, Australian luxury skincare brand Rationale launched its first two international boutiques in Singapore, under the wing of South Korean beauty giant Amorepacific, which invested in the company in 2020. Here, we chat with CEO Shamini Rajarethnam about the challenges of going global during a pandemic and the brand’s recent partnership with The Australian Ballet.

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Beauty and Health Consumer Boutique Planning 239

Inside Retail

SEPTEMBER 14, 2021

Online florist Floraly launched an equity crowdfund aimed squarely at growing its position in the almost $1 billion flower gifting space. Launched on Birchal, the crowdfunding platform recently used by Beer Cartel to grow its business, the company wants to use cash raised to expand its same-day delivery network to new locations, expand its procurement and sourcing team, build new sourcing technologies, and reach new customers to accelerate its growth.

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Fulfillment Customer Experience Location Marketing 237

Retail Focus

SEPTEMBER 14, 2021

Selfridges has hosted its first wedding at its London store’s new dedicated Wedding Suite, realising its promise to offer wedding experiences for couples looking for a non-traditional ceremony in a venue like no other. Following the announcement earlier in the summer that it had acquired a wedding licence, allowing ceremonies to be hosted in the Grade II* listed building on Oxford Street, Selfridges has seen the first couple say I do, marking another milestone in the store’s long-standing histor

ATS 189

ATS Fashion Customer Experience Shopping 189

Retail Wire

SEPTEMBER 14, 2021

Amazon.com said it plans to add 125,000 employees located throughout the U.S. and open 100 facilities to store, sort and ship packages. This latest announcement follows one from last month when the retail and technology giant said it was looking to fill 55,000 jobs in corporate and IT roles.

Shipping 200

Shipping Location Planning 200

Retail Focus

SEPTEMBER 14, 2021

Morrisons has announced plans to launch six “zero waste” stores which aim to recycle all packaging and unsold food by 2025. The supermarket will also introduce recycling points for customers for products not typically collected on bin days, including wrappers, empty crisp packets and face masks. Bosses said if the trials in six stores in Edinburgh are successful, they will roll the format out to all 498 supermarkets across the UK over the next year.

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Supermarket Shipping Planning Management 182

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Tokinomo

SEPTEMBER 14, 2021

The retail world is full of buzzwords. Omnichannel retail, retailtainment , shoppertainment, and brand activation are just a few of them. But what about phygital? In case you didn’t hear about this buzzword until now, we are here to explain what it means and help you understand how it can help retailers sell more.

Retail Trends 177

Retail Trends 177

Inside Retail

SEPTEMBER 14, 2021

Whether it’s composing electronic music or pulling together a CGI fashion show , multi-disciplinary artist and Injury designer Eugene Leung loves to explore different ways to flex his creativity. Here, we chat with him about his business heroes, where he finds inspiration and who he’s following on social media right now. Inside Retail: Describe your ideal workday.

Fashion 162

Fashion Accounting Planning Management 162

Retail Focus

SEPTEMBER 14, 2021

After what felt like an eternity of lockdowns, restrictions and general gloom, our newly discovered freedoms make a welcome return as we aim to get back to some sort of normality. The need to hit the re fresh button within many areas of retail is tangible if businesses want to stay relevant, and so it’s no surprise many other areas within the industry feel the same.

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Returns ATS 130

Inside Retail

SEPTEMBER 14, 2021

An army of robots have been recruited to help Toys ‘R’ Us manage Christmas trading — the peak period for toy sales. The company has made an initial investment of $2 million in robot technology at its new warehouse in Dandenong South alongside a state-of-the-art warehouse management system. The Autonomous Mobile Robots (AMRs) have been introduced to increase capacity and efficiency of logistics processes.

Shopping 130

Shopping Management Location Planning 130

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Wire

SEPTEMBER 14, 2021

Kroger announced it is partnering with Instacart to deliver groceries to customers in as few as 30 minutes. The supermarket chain giant tested a similar service in-house two years ago and found it difficult to consistently meet its goals using its own staff. Some other grocers have been rethinking their working relationships with Instacart due to the company’s high fees.

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Grocer Supermarket 130

Inside Retail

SEPTEMBER 14, 2021

Chinese retailer Miniso Group will open a ‘flagship’ New York store and nearly double its US outlets this year, betting post-pandemic shoppers on a budget will snap up cheap but fun goods for homes and work like US$10 soft toy cats and $4 staplers shaped like avocados. At less than 60 outlets, Miniso’s US presence will still be dwarfed by giant low-price retailers like Dollar Tree, as well as its own home Chinese base of nearly 3,000 stores.

Marketing 130

Marketing Consumer Location Planning 130

Retail Wire

SEPTEMBER 14, 2021

Sales for the holiday season are expected to increase seven percent or more over last year, according to individual forecasts issued by Bain, Deloitte and Mastercard SpendingPulse. Getting there will not be without its challenges for retailers, however, as they deal with labor and product shortages. One benefit going into the season is that retailers will likely have to offer fewer discounts to move product and that should help protect margins as a greater percentage of sales are transacted onli

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130

Inside Retail

SEPTEMBER 14, 2021

The experience of being an immigrant can be a powerful creative force in fashion, but the industry still has a long way to go to recognise the contributions of designers, models and artists from different parts of the world. That was the main takeaway from a panel discussion on the topic of fashion and immigration at New York Fashion Week last weekend.

Fashion 130

Fashion ATS Accessories 130

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Wiser

SEPTEMBER 14, 2021

Price management. Sounds fun, right? Regardless of your expertise and sophistication around pricing (you might be an analytics type who does actually think price management sounds fun), setting the right price on a product your company builds from scratch is incredibly important. Prices impact how resellers view your brand and color all your relationships with retail partners.

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Advertising Marketing Consumer Management 148

Inside Retail

SEPTEMBER 14, 2021

An army of robots have been recruited to help Toys ‘R’ Us manage Christmas trading — the peak period for toy sales. The company has made an initial investment of $2 million in robot technology at its new warehouse in Dandenong South alongside a state-of-the-art warehouse management system. The Autonomous Mobile Robots (AMRs) have been introduced to increase capacity and efficiency of logistics processes.

Shopping 130

Shopping Management Location Planning 130

Cisco Retail

SEPTEMBER 14, 2021

Mother Nature throws twists into food growing and production. Even slight changes in temperature, light, and humidity can affect taste or lead to spoilage. California’s grape growers, for instance, are having to adapt to a water shortage. Too much watering is not sustainable—and often not good for fruit quality. Too little, and vines don’t produce or wither away.

Bar Codes 144

Bar Codes Shipping Location Planning 144

Inside Retail

SEPTEMBER 14, 2021

Managers have the ability to make or break a team. They’re a crucial hire in any retail business, so it makes sense to equip them with the skills and leadership training they need to perform the job well! The global pandemic has meant it’s now more important than ever to invest in your managers, to ensure they’ve got the skills they need to nurture and grow a high-performing team.

Management 130

Management Promotions 130

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Cisco Retail

SEPTEMBER 14, 2021

Cisco is proud to be the only vendor recognized by Frost & Sullivan with the Best Practices Market Leadership Award for excellence in the network firewall market. This award recognizes that Cisco achieved the greatest market share in the global firewall market due to outstanding performance, products, and service. We’re honored to receive industry recognition for making security less complex, more agile, and better able to defend against today’s and tomorrow’s threats.

Marketing 130

Marketing ATS 130

Hyken

SEPTEMBER 14, 2021

The Ultimate Marketing Engine. Creating Customers for Life. Shep Hyken interviews John Jantsch is a marketing consultant, speaker, and author of The Ultimate Marketing Engine. They discuss how to serve, understand, and create evangelists out of your ideal customers. Top Takeaways: A repeat customer keeps coming back but a loyal customer is someone who will do even more business with you once they come back.

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Marketing 126

Retail Wire

SEPTEMBER 14, 2021

The Chinese retailer, Miniso Group, will open a flagship location in New York and increase its U.S. store count to 54 by the end of the year, up from 30 at the start of 2021. The low-price variety retailer is pursuing new locations aggressively to take advantage of low rents available due to the impact of the pandemic on lease rates.

Location 100

Location ATS 100

Talking Retail

SEPTEMBER 14, 2021

Grocery sales dipped by 1.9% in the most recent 12-week period but still remain well above pre-pandemic levels, according to Kantar figures released today. Despite the value fall in the period to 5 September, sales were still 8.7% higher than before Covid showing the impact of the pandemic is still being felt across the industry. This story continues at Back to work shift set to impact on grocery sales, says Kantar.

ATS 115

ATS 115

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience

Retail Wire

SEPTEMBER 14, 2021

Meijer will open its fourth smaller-box grocery store, Rivertown Market, on Oct. 6 in downtown Detroit. The 42,000-square-foot supermarket will be one of the few grocery stores in the downtown area. “I grew up in this town and am very proud to be back with a great team in place to ensure Rivertown Market provides a unique shopping experience to customers in the city of Detroit,” store manager Marcus Reliford said in a statement.

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Supermarket Management Marketing Shopping 100

Talking Retail

SEPTEMBER 14, 2021

Morrisons is set to create what it claims will be the UK’s first “zero waste” stores within the next four years. The six Morrisons outlets in Edinburgh aim to be waste free by 2025 – either from initiatives in the store itself or from changes in the way customers use them. If successful, the concept. This story continues at Morrisons aims to create six ‘zero waste’ stores in Edinburgh.

ATS 110

ATS 110

Retail Wire

SEPTEMBER 14, 2021

Values-based brands gain popularity by appealing to relatively small groups of consumers that share similar attitudes about the environment or other issues. Moving those niche-focused brands to a mass market appeal can be difficult when cutting corners and lowering prices are often key to achieving widespread growth.

Marketing 100

Marketing Consumer 100

Retail Dive

SEPTEMBER 14, 2021

Last year's spending growth during the season surprised many retail observers. This year could be even better.

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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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