Retail TouchPoints
MAY 3, 2022
Social media is an ever-evolving space, and as the major platforms develop each is differentiating itself in ways that change how retailers can interact with shoppers. While this creates new opportunities for retailers to explore their creative side, it also means companies need to develop a deeper understanding of what each platform offers and how it can best be utilized.
Inside Retail
MAY 3, 2022
Australian retail sales surged 9.4 per cent in March compared with the same month last year as the impact of Omicron on consumer shopping behaviour wore off. Month on month, sales were up 1.6 per cent. March saw the highest growth rate since April last year when sales surged 24 per cent against April 2020 when lockdowns devastated the retail trade. And the volume of retail sales reached a record $33.6 billion in stores and online in March, eclipsing the previous record of $33.3 billion set in No
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Retail TouchPoints
MAY 3, 2022
Every year ecommerce brands negotiate their contractual terms with Amazon. This year’s negotiations are expected to bring plenty of new challenges in the face of a rapidly changing industry and ongoing inflationary pressures. From supply chain issues to a thriving retail media landscape, vendors are increasingly looking for new ways to maximize their product sales on Amazon.
Inside Retail
MAY 3, 2022
Over the last two years a series of unexpected events has scrambled global supply chains. Coronavirus, war in Ukraine, Brexit and a container ship wedged in the Suez Canal have combined to delay deliveries of everything from bicycles to pet food. In response, a growing group of startups and established logistics firms has created a multi-billion dollar industry applying the latest technology to help businesses minimize the disruption.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Retail TouchPoints
MAY 3, 2022
Kohl’s is rolling out updates to its Kohl’s Rewards program nationwide that will provide Rewards members who use their Kohl’s card for purchases 50% more rewards than before. Previously, all Kohl’s Rewards members earned 5% in rewards regardless of payment method, but now Kohl’s Rewards members who pay with their Kohl’s Card will receive 7.5% rewards.
Inside Retail
MAY 3, 2022
Iconic Australian womenswear brand Cue has come a long way from its origins in the 1960s, when it was launched by entrepreneur Rod Levis and born during an era of rock ‘n’ roll and rebellion. Here, Cue executive directors Justin and Melanie Levis discuss their father’s pioneering vision for the business, and how they are continuing the brand’s success today.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail Focus
MAY 3, 2022
Many people today aspire to have extra income. Some people choose to open a retail shop, which could be the start of something bigger later. While retailers in the UK still face many challenges, there are plenty of opportunities for those who wish to start small. Fortunately, they can get small business relief, so they can continue their operations. .
Inside Retail
MAY 3, 2022
We’re so thrilled to introduce to you our Rising Stars of Retail report. Sponsored by Impact, this special feature is a celebration of 20 rising stars of retail who are killing it, whether by leading the rollout of innovative projects, driving campaigns to make change in the industry, or giving management a red-hot go for the first time. They might be under-the-radar now, but they won’t be for long.
Retail Focus
MAY 3, 2022
Quintessentially British furniture and home accessories brand, The Cotswold Company, has just opened a new store in Canterbury. The Canterbury location is the brand’s eighth store and fourth experiential site. It is the third to have launched in the past year, following launches in Tunbridge Wells and Leamington Spa. Canterbury is world famous for its 3 UNESCO world heritage sites, which include the Canterbury Cathedral.
Inside Retail
MAY 3, 2022
Between inflation hitting a 13 year high at 5.1 per cent and the Reserve Bank’s decision to increase Australia’s official cash rate to 0.35 per cent – the first increase in 11 years – the growing cost-of-living crisis is likely about to get worse for everyday Australians. Supermarkets have already been impacted. At Woolies, about 40 per cent of its suppliers are pushing for a price increase to their products.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Retail Wire
MAY 3, 2022
The workers at an Amazon.com warehouse in Staten Island, NY, voted against being represented by a union. It follows an earlier vote at another Amazon warehouse in the New York City borough where workers chose union representation.
Inside Retail
MAY 3, 2022
Between inflation hitting a 13 year high at 5.1 per cent and the Reserve Bank’s decision to increase Australia’s official cash rate to 0.35 per cent – the first increase in 11 years – the growing cost-of-living crisis is likely about to get worse for everyday Australians. Supermarkets have already been impacted. At Woolies, about 40 per cent of its suppliers are pushing for a price increase to their products.
Retail Wire
MAY 3, 2022
G-III Apparel Group, which owns 19 percent of Karl Lagerfeld, has agreed to pay $22 million to acquire the rest of the fashion brand.
Inside Retail
MAY 3, 2022
The year 2022 is well under way, and the reality of Covid-19’s long tail has dawned. Employees and bosses alike are well and truly over the pandemic, with uncertainty and workplace challenges continuing. In the World Economic Forum’s 2022 Global Risks Report, most respondents were either worried or concerned when asked, ‘How do you feel about the outlook for the world?
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Cisco Retail
MAY 3, 2022
In early 2020, Enterprises had to switch to remote work almost overnight. As lockdowns stretched, employees faced huge changes to their daily lives, and managers had to be flexible about when and where teams got their jobs done; in some cases, parents changed their hours and found ways to work. Two years on, the majority of employees have “work desk” set-ups at home that keep them productive outside traditional, in-office working patterns.
Inside Retail
MAY 3, 2022
Between inflation hitting a 13 year high at 5.1 per cent and the Reserve Bank’s decision to increase Australia’s official cash rate to 0.35 per cent – the first increase in 11 years – the growing cost-of-living crisis is likely about to get worse for everyday Australians. Supermarkets have already been impacted. At Woolies, about 40 per cent of its suppliers are pushing for a price increase to their products.
Cisco Retail
MAY 3, 2022
One of the greatest challenges our K-12 school systems have faced is the global pandemic, which saw schools across the world responding to unprecedented disruption in delivering face-to-face learning. There were some education systems who had invested early in the necessary critical digital infrastructure, which allowed them to be better prepared with their response efforts.
Inside Retail
MAY 3, 2022
From dealing with RAT shortages and organising vaccinations to managing anxious customers, pharmacists have been working tirelessly on the frontline of the pandemic for the past couple of years. Here, Priceline Pharmacy general manager Andrew Vidler discusses what’s next now that Wesfarmers has acquired its parent company API, the changing pharmacy customer experience – and whether drones are on the horizon for the business.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
Small Biz Trends
MAY 3, 2022
Women and minority entrepreneurs often face extra challenges when starting and running their businesses. Access to funding is often a major barrier to entry. But there are grant opportunities that aim to close these gaps. The Latest Small Business Grants for Women and Minority Business Owners. Here are the latest small business grant opportunities for women and minority entrepreneurs.
Inside Retail
MAY 3, 2022
Dan Murphy’s MD Alex Freudmann has resigned from the role to return home to his native UK with his family. Steve Donohue, MD & CEO of parent Endeavour Group, announced Freudmann’s decision today but he will remain in the role for six months while a replacement is found and a transition completed. Freudmann joined the business at the end of 2019 and played “an integral role” in the business’ success during his tenure, Donohue said.
Retail Dive
MAY 3, 2022
The industry has failed to sustain the momentum it appeared to have on its side just a few months prior, writes Bob Hoyler, senior consultant at Euromonitor International.
Retail Wire
MAY 3, 2022
A former Amazon.com employee claims she was fired by the company after contracting long COVID. She is suing the company for wrongful termination and is seeking back wages. It is not clear if the woman, Brittany Hope, has been diagnosed with long COVID. Amazon billed her $12,273 for alleged overpayment of wages two months after she sought medical leave from the company.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
Cisco Retail
MAY 3, 2022
Only 30%! That is how many companies are capturing value at scale from their Industry 4.0 investments, according to a McKinsey study and as described in a new joint report from Cisco and the analyst firm Industrial Transformation Network (IX Network), 4 Critical Components to Harnessing the Power of IoT in Manufacturing. Manufacturers around the world are investing in industrial IoT solutions hoping to cut costs, reduce downtime, improve quality, and increase efficiency and output.
Retail Wire
MAY 3, 2022
Andy Dunn, cofounder of Bonobos, shares his experience living with bipolar disorder in his new book, “Burn Rate: Launching a Startup and Losing My Mind.” Mr. Dunn negotiated the sale of Bonobos to Walmart in 2017 for $310 million.
Retail Dive
MAY 3, 2022
Businesses surveyed by Alignable cited inflation pressures and supply chain disruption as pandemic-era challenges grind on.
Retail Wire
MAY 3, 2022
Elon Musk doesn’t see a need for business plans. “I had a business plan way back in the Zip2 [his first company] days. But these things are always wrong, so I just didn’t bother with business plans after that.”.
Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach
More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio
Small Biz Trends
MAY 3, 2022
? As the business world continues to rebound from the COVID pandemic, small business owners are demonstrating shifts in focus that helped them survive these last few years. According to small business owners, sales remains a major challenge, but marketing has taken precedence in the past two years. Results of a recent BizSugar survey shine a light on how small businesses’ priorities have changed in the past two years.
Retail Wire
MAY 3, 2022
Macy’s inc. is stepping up the pace at which it rolls out smaller standalone department stores at its namesake and Bloomingdale’s chains. The retailer has identified off-mall locations as a key market opportunity. The company has opened five Market by Macy’s locations over the past two years in Atlanta and Texas. The stores measure between 22,000 to 58,000 square feet.
Small Biz Trends
MAY 3, 2022
If you’re in business today – and even if you aren’t – you can’t go too long without hearing, reading or talking about customer experience, and more broadly the experience economy. That wasn’t always the case. In fact it wasn’t until Joe Pine and his co-author James Gilmore introduced us all to the term experience economy in a 1998 article , then authored the seminal book The Experience Economy a year later.
Retail Wire
MAY 3, 2022
Ulta Beauty has apologized for sending out an email with the subject line “Come hang with Kate Spade and get $15 off.” Ms. Spade died by suicide in 2018.
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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.
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