Retail TouchPoints

FEBRUARY 22, 2023

The shopping mall’s identity crisis has been an oft-discussed topic in the retail industry. Even beforethe pandemic, the narrative focused on how malls were navigating the rise in online shopping and the associated fall in foot traffic. During the pandemic, focus shifted to ways shopping malls were attempting to make shopping faster, easier and safer for consumers with curbside services offerings and other omnichannel capabilities.

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Consumer Department Stores Shopping Clienteling 306

Inside Retail

FEBRUARY 22, 2023

Discount retailer The Reject Shop says consumers are gravitating towards low-priced consumables due to inflation. During the company’s trading first half, sales grew 3.5 per cent to $439.7 million while comparable store sales were up 2.4 per cent compared to the previous period. Tax-paid profit grew 6.2 per cent to $16.3 million while EBIT reached $26.8 million, up 7.8 per cent.

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Consumer Shopping Location Management 246

Retail TouchPoints

FEBRUARY 22, 2023

Walmart CEO Doug McMillon wants the retailer to do its part in fighting inflation by keeping prices on its private label products down, according to CNBC. McMillon told Jim Cramer, host of the business channel’s Mad Money , that the company is “not participating in a recession if there is one.” Additionally, McMillon would like Walmart’s brand partners and suppliers to “step forward” and lower prices on their own, but whether they do or don’t he wants “to play a role in helping get prices down.

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Marketing ATS Consumer 303

Inside Retail

FEBRUARY 22, 2023

With many retailers facing a slowdown in customer demand and spending, there is a risk that staff will face more challenging workplace conditions as management looks to reduce expenses. Successive interest rate hikes have exacerbated cost of living pressures, as indicated by the half-year results of brands such as Temple & Webster and City Chic , which are potentially feeling the brunt of inflationary economic conditions, and a more discerning customer base seeking trade-offs and cutbacks.

Supermarket 246

Supermarket Management Planning ATS 246

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Management

Retail TouchPoints

FEBRUARY 22, 2023

Target will expand its next-day delivery capabilities by investing $100 million in its sortation center network to open six additional facilities by 2026. The retailer is aiming to operate more than 15 sortation centers across the country to enable flexible and efficient last mile options that build on its store-as-hub strategy. Each sortation center can retrieve packages from 30 to 40 local stores.

Fulfillment 277

Fulfillment Planning Marketing ATS 277

Inside Retail

FEBRUARY 22, 2023

Following the Reserve Bank of Australia’s ninth consecutive cash rate rise announced last week, and the signal that more are to come, it’s clear that the pain felt by consumers and businesses alike is going to continue late into 2023. At this week’s ARA Leader’s Forum, MST Marquee’s Craig Woolford signalled that the effects of such high rate rises are likely to be felt in the retail industry for years to come, as customers change their shopping habits to deal with increased costs in every

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Supermarket Payment Services Promotions Management 245

Inside Retail

FEBRUARY 22, 2023

Westfield mall owner Scentre Group has reported a 20.8 per cent lift in operating profit in its full-year results. For the year to December 31, funds from operations (FFO) grew 20.6 per cent to $1.04 billion while EBIT reached $1.7 billion and an operating profit $1 billion. Scentre’s business partners – or tenants – achieved combined turnover of $26.7 billion for the year, up 21 per cent compared to the same period a year earlier, when Covid-19 restrictions impacted trading hours.

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Returns Shopping 245

Retail TouchPoints

FEBRUARY 22, 2023

To honor the debut of the fourth iteration of its Tank Watch, Cartier teamed up with Snap to create a special AR lens designed to offer an immersive look at the history of the iconic timepiece. The Snap lens takes users back in time to 1917 when the first iteration of the Tank Watch was released. With Snap AR overlaid onto an image of the Alexandre III bridge in Paris, users can view the world as it appeared 106 years ago, then travel through time to the same location in other important years in

Consumer 246

Consumer Location Marketing ATS 246

Tokinomo

FEBRUARY 22, 2023

One of the most important goals for any grocer is to increase sales. In this article, we’ve asked 4 world-renowned retail experts a simple, yet challenging question: How to increase sales in grocery stores?

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Grocer Promotions Retail Trends 189

Inside Retail

FEBRUARY 22, 2023

Online fashion marketplace The Iconic has dissolved 69 staff roles, equivalent to 6 per cent of its workforce. All of the roles are at the head office level and some of the impacted staff may be redeployed to other parts of the business. “Our people have been our biggest priority throughout this process,” a spokesperson for The Iconic told Inside Retail today.

Fulfillment 162

Fulfillment Fashion Marketing ATS 162

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail Wire

FEBRUARY 22, 2023

Amazon.com has acquired One Medical primary care clinics in more than 20 U.S. markets after the Federal Trade Commission said it would not challenge the deal. Amazon said that it would discount One Medical’s annual membership to $144 from $199 for new customers, whether or not they are Prime members.

Marketing 147

Marketing 147

Inside Retail

FEBRUARY 22, 2023

Datalogic , a global leader in the automatic data capture and factory automation markets, is excited to announce the release of the new Magellan 9600i and 9900i Multi-Plane (Bioptic) Scanner platform for retail check-out. The Magellan portfolio brings fresh styling, rugged design, unmatched scanning performance plus options that enable Artificial Intelligence (AI) at the checkout.

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Loss Prevention Checkout Customer Experience Accessories 130

Retail Wire

FEBRUARY 22, 2023

Large restaurant chains and neighborhood eateries are trying out subscription services in an effort to retain customers and secure a regular stream of revenues. Services frequently include free delivery and other perks. Subscribers to Panera’s program receive unlimited hot and cold drinks for $11.99 per month or $119.99 per year. Annual subscribers also get free delivery.

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Intelligence Node

FEBRUARY 22, 2023

2020 and 2021 saw a whirlwind of changes in retail spending habits amongst shoppers. In 2020, consumers took time to adapt to the changes brought about by the pandemic, slowing. The post How Consumers are Responding to Inflation in 2023 appeared first on Blog.

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Consumer 104

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Wire

FEBRUARY 22, 2023

Fast Retailing’s Uniqlo business made its U.S. debut in 2005 and has grown to 61 stores in the States. The chain is now looking to accelerate its expansion with the goal of having 200 U.S. locations in operation within four years.

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Location 130

National Retail Solutions

FEBRUARY 22, 2023

In this arcticle: Introduction to Point-of-Sale (POS) Systems What is a POS? As we enter the new year, it is pertinent for business owners to know how to operate the basics of a POS system. POS systems provide different tools depending on the type of industry. For example, an e-commerce[.] The post A Guide to Point-of-Sale Systems with Examples appeared first on National Retail Solutions.

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Point of Sale 98

Retail Wire

FEBRUARY 22, 2023

Walmart CEO Doug McMillon said that he believes the retailer can help bring inflation down as it keeps a lid on the prices of its private labels and works with brand suppliers to get them to do the same. “Over time, the market works,” Mr. McMillon said. “We believe branded manufacturers and all of our suppliers of all types will have to respond to that market in time.

Marketing 130

Marketing 130

A1 Retail

FEBRUARY 22, 2023

UK independent parcel carrier, Yodel, has announced that it has reached 20 million reviews through its customer feedback programme, Have Your Say, after another successful Valentine’s Day. Yodel has invested heavily in its specialist handling capabilities in recent years and delivers over 200,000 bouquets every month, with a significant spike over Valentine’s and Mother’s Day.

Customer Experience 98

Customer Experience ATS 98

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Wire

FEBRUARY 22, 2023

Amazon Web Services is expanding a partnership with Hugging Face, an artificial intelligence startup that is developing a chat rival to OpenAI’s ChatGPT. AWS has more than 100,000 customers running AI applications in its cloud, according to Swami Sivasubramanian, vice president of database, analytics and machine learning at the Amazon division.

ATS 100

ATS 100

Retail Dive

FEBRUARY 22, 2023

A few brands are out of favor, while others are making a comeback, as consumers across income levels continue to shop for upscale goods.

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Consumer Shopping 114

Retail Wire

FEBRUARY 22, 2023

Howard Schultz, interim CEO of Starbucks, thinks that the company’s new Oleato beverage line that mixes olive oil with coffee will be a hit. The line, which includes a latte with oat milk, an ice-shaken espresso with oat milk and a golden foam cold brew, will go on sale next month in Italy before expanding to Japan, the Middle East and the UK later this year.

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Retail Dive

FEBRUARY 22, 2023

The retailer will add more than six new sortation facilities as it builds out its stores-as-hubs strategy.

Planning 124

Planning 124

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Wire

FEBRUARY 22, 2023

TJX Cos. is forecasting that its margins will be under pressure as supply chain and labor costs remain high. The company, which owns HomeGoods, Marshalls and T.J. Maxx, reported better-than-expected results in the fourth quarter with net sales rising five percent.

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Retail Dive

FEBRUARY 22, 2023

The line was created using research and insights from over 6,500 medical professionals, and the DTC brand will be donating sets as part of the release.

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Retail Wire

FEBRUARY 22, 2023

Bath & Body Works named Steve Voskuil, CFO at The Hershey Company, to its board of directors after bowing to pressure from an activist investor, Third Point, which holds a six percent stake in the retailer.

ATS 100

ATS 100

Retail Dive

FEBRUARY 22, 2023

The sporting goods company is acquiring the outdoor e-retailer for an undisclosed amount and will run it under its Public Lands division.

Sporting Goods 98

Sporting Goods Outdoor 98

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience

Independent Retailer

FEBRUARY 22, 2023

By Brent Dawkins FTZs are one of the oldest tricks in the book. Brought about with the Foreign-Trade Zone act in 1934, savvy companies have been saving money on duties, tariffs, merchandise processing fees (MPF) and more for nearly a century. However, countless companies have avoided FTZs due to government complications. Like any government program, FTZ management brings lots of paperwork and regulations.

Management 82

Management Marketing Location ATS 82

Retail Dive

FEBRUARY 22, 2023

But the off-pricer remains well positioned to take share as merchandise floods the market and consumers continue to seek out deals.

Consumer 98

Consumer Marketing 98

Shopify

FEBRUARY 22, 2023

Learn the top inventory management techniques and tips for managing stock and keeping your customers happy.

Inventory Management 98

Inventory Management Management 98

Retail Dive

FEBRUARY 22, 2023

Ratnakar Lavu arrived in 2019 from Kohl’s, with a goal to “accelerate” the sportswear giant’s growth.

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98

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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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