Retail TouchPoints

JANUARY 10, 2023

Amazon ’s Buy with Prime feature — which allows retailers to offer the benefits of Prime membership on their own DTC websites — will be available to all U.S.-based Amazon merchants at the end of January. The offering was previously only available by invitation. Additionally, Amazon is adding a new feature to the Buy with Prime package that will enable merchants to display ratings and reviews from Amazon customers on their own online stores.

Merchant Services 291

Merchant Services Payment Services Customer Experience Shipping 291

Inside Retail

JANUARY 10, 2023

Prince Harry’s “Spare” became the UK’s fastest selling non-fiction book ever, its publisher said on Tuesday, after days of TV interviews, leaks, and a mistaken early release of the memoir containing intimate revelations about the British royal family. Harry’s book has garnered attention around the world with its disclosures about his personal struggles and its accusations about other royals, including his father King Charles, stepmother Camilla and elder brother Pri

Planning 264

Planning Management 264

Retail TouchPoints

JANUARY 10, 2023

Joann is pursuing a $200 million annual cost reduction plan that aims to be fully delivered by early fiscal 2025, President and CEO Wade Miquelon said on an earnings call for its fiscal Q3 2023. About half of the reduction will come from supply chain savings, largely driven by reductions in ocean freight costs. Another 30% will be from cost of goods sold improvements, while the remainder will be from reductions to overhead costs.

Planning 262

Planning Returns ATS 262

Inside Retail

JANUARY 10, 2023

Retail spending increased 7.7 per cent year on year in November as consumers spent $35.9 billion in stores and online, according to data from the Australian Bureau of Statistics (ABS). On a monthly basis, turnover rose 1.4 per cent boosted by Black Friday sales on clothing, footwear, furniture and electronic goods. Australian Retailers Association (ARA) CEO Paul Zahra, described the results as “phenomenal” considering the disruptions the industry has weathered.

Department Stores 246

Department Stores Accessories Consumer Shopping 246

Advertisement

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail TouchPoints

JANUARY 10, 2023

Dara Meath. Build-A-Bear Workshop has hired Dara Meath as its new SVP and CTO and placed her on its senior leadership committee, reflecting the retailer’s commitment to its ongoing digital transformation efforts. Meath will report to Build-A-Bear’s CFO Voin Todorovic. Meath brings more than 20 years’ experience in technology leadership roles, most recently as Digital CIO and Leader of Data, Digital and Ecommerce at Conair, where she provided strategic direction and tactical execution guidance fo

ATS 265

ATS 265

Inside Retail

JANUARY 10, 2023

As the retail labour shortage worsens, the Australian Retailers Association (ARA) has urged the government to increase migration and provide support services for women and pensioners to boost workforce participation. According to data released by the Australian Bureau of Statistics, there were about 49,900 vacancies across the retail sector as of November last year – an increase of 8.2 per cent over August.

246

246

Inside Retail

JANUARY 10, 2023

In December 2022, The Sydney Morning Herald revealed that online fashion retailer The Iconic underpaid hundreds of staff a total of about $1 million over a seven-year period. It is also alleged that certain staff were required to work in extreme conditions at the company’s warehouse, to the point where – in some cases –it’s alleged that their skin turned blue from the cold.

Payment Services 246

Payment Services Consumer Management Fashion 246

Retail TouchPoints

JANUARY 10, 2023

Every year, Retail TouchPoints asks you, the retail community, to share the executives you believe are driving the industry forward. This year, we have 17 executives that are pushing limits in store design, sustainability, omnichannel experiences, and more. Listen in to see which practitioners are joining the Innovators Circle! Learn more about our winners, and their incredible accomplishments, by checking out the awards report: [link].

243

243

Inside Retail

JANUARY 10, 2023

Fresh figures from beleaguered US retailer Bed Bath & Beyond show sales slumped by a third in the latest quarter driving a loss of US$451 million in three months. Analyst Neil Saunders, MD at GlobalData, said the “torrid” figures show the company has “completely lost control and is in a tailspin”. “With the ground fast approaching, survival now looks unlikely.

Marketing 244

Marketing Planning Management ATS 244

Retail TouchPoints

JANUARY 10, 2023

Babies ‘R’ Us will return to brick-and-mortar retail in the U.S. this summer with the opening of its first flagship location since the brand’s 2018 bankruptcy. The store will be located at the American Dream mall in New Jersey, alongside the flagship of sister brand Toys ‘R’ Us , which opened there in December 2021. After filing for bankruptcy and shuttering all its U.S. stores, the Toys ‘R’ Us and Babies ‘R’ Us brands passed through a number of hands before being acquired by current owner,

ATS 241

ATS Returns Location Brand Management 241

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

JANUARY 10, 2023

Tyrecycle and bicycle retailer Revolve Recycling have partnered to launch a tyre recycling program, aiming to reduce waste from bike shops. . The companies say bicycle tyres and tubes will be collected from bike stores and bicycle owners combined by Revolve Recycling, and shipped to Tyrecycle by Bingo Industries for conversion into new products made in Australia at Tyrecycle’s new Erskine Park facility.

Merchant Services 147

Merchant Services Apparel Shipping Accounting 147

Retail Wire

JANUARY 10, 2023

JackBe Grocery has opened its first drive-thru grocery store in Oklahoma City and has plans for a second location in Edmond. Customers place their orders on JackBe apps and then pick up orders at their convenience rather than at a preset time. JackBe doesn’t charge for pickup.

Location 130

Location Planning ATS 130

Inside Retail

JANUARY 10, 2023

According to GlobalData’s e-commerce analytics, Singapore’s e-commerce market is set to reach US$17.9 billion in 2026, as consumers increasingly shift from offline to online purchases. And one of the driving factors could be the growing popularity of buy now, pay later (BNPL) apps. “BNPL services are gradually gaining prominence in Singapore, with a growing preference for flexible payment methods among consumers,” Neralla Rama Ravi Teja, a retail analyst at GlobalData, told Inside Retail.

Payment Services 130

Payment Services Consumer Finance Apparel 130

Retail Wire

JANUARY 10, 2023

CVS Health is investing $100 million in Carbon Health, which operates 125 primary- and urgent-care clinics across the U.S. The pharmacy giant is also reported to be in negotiations to acquire Oak Street Health, which operates a chain of clinics for Medicare recipients.

130

130

Advertisement

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Inside Retail

JANUARY 10, 2023

The global pandemic forced more businesses online and accelerated the use of online marketplaces. In what was a silver lining of the pandemic, businesses small and large found newer, innovative ways to sell their goods and services. But selling your products to anyone, anywhere, comes with the requirement to calculate, collect and file tax returns. Depending on how businesses go about this, you can either support growth targets or eat away your margins by wearing the tax.

Checkout 130

Checkout Finance Management Returns 130

Retail Wire

JANUARY 10, 2023

The prices that consumers paid for goods online fell 1.6 percent year-over-year in December, according to Adobe. December was the fourth consecutive month during which online prices fell compared to 2021.

Consumer 130

Consumer 130

Inside Retail

JANUARY 10, 2023

Consumers are paying more attention to sustainable fashion now than ever before. Yet is the concept being oversold by brands – and the industry at large? “The word sustainable is horribly overused,” says Christina Dean, founder of the Redress Design Awards , a global program to inspire young designers to innovate in eco-friendly fashion design. . “No one understands what it means.

Fashion 130

Fashion Apparel Consumer Marketing 130

Retail Wire

JANUARY 10, 2023

Disney CEO Robert Iger said in a memo to employees that the company will require workers to go back to their offices four days a week, likely Monday through Thursday. “Creativity is the heart and soul of who we are and what we do at Disney,” wrote Mr. Iger. “And in a creative business like ours, nothing can replace the ability to connect, observe and create with peers that comes from being physically together.

Returns 130

Returns ATS 130

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail TouchPoints

JANUARY 10, 2023

Customer Experience 234

Customer Experience Marketing 234

Retail Wire

JANUARY 10, 2023

Bed Bath & Beyond CEO Sue Gove said that the retailer is looking to aggressively cut costs, including closing 150 stores that had been previously announced, and get its finances in order after a quarter where it lost $393 million.

Finance 130

Finance 130

Retail Dive

JANUARY 10, 2023

Despite getting rid of a dedicated commerce destination, the social media company said it is still investing in shopping experiences.

Shopping 136

Shopping 136

Retail Wire

JANUARY 10, 2023

Tops Markets operates 150 stores and is focused on adapting each location to the neighborhoods they serve including assortment, displays and special services.

Marketing 130

Marketing Location 130

Advertisement

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Dive

JANUARY 10, 2023

The discounter sees roughly twice the spend from customers who purchase Five Beyond products and has received positive feedback on the format.

115

115

Retail Wire

JANUARY 10, 2023

Amazon.com will enable merchants outside its online marketplace to make use of its payment and delivery services. In a pilot of “Buy With Prime” launched in April, shopper conversion increased by 25 percent, according to Amazon.

Merchant Services 100

Merchant Services Payment Services 100

Shopify

JANUARY 10, 2023

A virtual fitting room is a type of technology that allows shoppers to try on items virtually. Shoppers can virtually try on clothing items or beauty products without physically touching the item itself.

98

98

Retail Wire

JANUARY 10, 2023

Former McDonald’s CEO Steve Easterbrook has agreed to not serve as an officer or director of a publicly traded company for allegedly making misleading statements over his departure from the fast food giant. Mr. Easterbrook, who lost his job for violating McDonald’s personal conduct policy, also agreed to pay a $400,000 fine.

100

100

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience

A1 Retail

JANUARY 10, 2023

London Designer Outlet has recorded its best December performance since the centre opened in 2013, with sales totalling £10,464,749. Boxing Day sales were up 89% on 2021 and 2.9% on pre-pandemic (2019) – making it the second-best Boxing Day in the outlet’s history. Many of LDO’s most recognisable brands, including Levi’s, Puma, New Balance and Kurt Geiger experienced record trading days on Boxing Day.

ATV 98

ATV Fashion Consumer Shopping 98

Shopping Center

JANUARY 10, 2023

Long Beach, Calif. — Tova Capital has purchased a 34,500-square-foot retail center located in Long Beach, approximately 25 miles south of Los Angeles. Jared Swedelson of NAI Capital represented Tova in the $6.2 million transaction. The property, which was fully… The post Tova Capital Acquires 34,500-Square-Foot Retail Center in Metro Los Angeles appeared first on Shopping Center Business.

Location 98

Location Shopping 98

A1 Retail

JANUARY 10, 2023

Supermarket growth slowed as many Brits stocked up on festive food and drink earlier than usual to help spread the cost and avoid shortages. Spending on utilities climbed 40.6 percent, as the drop in temperature led more households to increase their heating . Holiday bookings for the year ahead boosted travel, while Christmas parties and the FIFA World Cup lifted takings at pubs, bars & clubs.

Finance 98

Finance Outdoor Supermarket Department Stores 98

Indigo 9 Digital

JANUARY 10, 2023

Jack Ma, co-founder of Alibaba. By Tricia McKinnon Looking to take your career or business to the next level? Perhaps Jack Ma can provide you with a dose of wisdom and inspiration. Ma is the founder of Alibaba, the largest eCommerce company in the world. In 1999 Ma, a former English teacher, started Alibaba with 17 other people in Hangzhou China. Since then Alibaba has launched a number of business lines including: Alibaba B2B which is a trading platform linking manufacturers and wholesalers wit

Consumer 98

Consumer Wholesale Retail Trends Shopping 98

Advertisement

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

Planning