A Roadmap to Outsmart Bad Bots and Protect Customer Experiences This Holiday Season
Retail TouchPoints
AUGUST 4, 2022
While many holiday shoppers favor online experiences to avoid waiting in endless checkout lines or battling over parking spaces, many now face competition from a new challenger: automated bad bots. Bad bots are software applications that run automated tasks with malicious intent. Operating around the clock at incredibly high volumes, bots are becoming more sophisticated and use the latest evasion techniques to mimic human behavior that avoids detection.
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