Thu.Aug 04, 2022

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A Roadmap to Outsmart Bad Bots and Protect Customer Experiences This Holiday Season

Retail TouchPoints

While many holiday shoppers favor online experiences to avoid waiting in endless checkout lines or battling over parking spaces, many now face competition from a new challenger: automated bad bots. Bad bots are software applications that run automated tasks with malicious intent. Operating around the clock at incredibly high volumes, bots are becoming more sophisticated and use the latest evasion techniques to mimic human behavior that avoids detection.

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Lids unveils first NBA physical stores in Australia

Inside Retail

American sports retailer Lids – which operates the US NBA’s flagship stores – has opened Australia’s first, in Melbourne, Victoria with a second planned for Sydney later this year. Both stores will sell a range of official NBA and WNBA team and league-branded merchandise and memorabilia, including exclusive hyperlocal NBA products, apparel, headwear, jerseys, sporting goods and collectibles from brands such as Nike, New Era, Mitchell & Ness and Wilson.

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Enterra Solutions Helps Retailers Handle Data Analytics at Scale

Retail TouchPoints

The Enterra Solutions Autonomous Decision Science (ADS) platform aims to combine AI, glass box explanatory mathematics and non-linear optimization into one integrated platform, to help business teams perform advanced analytics and activate natural language-expressed insights at scale. The technology was designed to help CPG brands navigate several industry challenges driven by COVID-19, inflation and other market forces.

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Kylie Cosmetics turns Covent Garden pink with an interactive ‘Kylie Jenner Glam Park’ celebrating its latest cosmetic and skincare launches

Retail Focus

Kylie Cosmetics and Coty has partnered with London’s iconic Covent Garden to engage fans with its ‘Kylie Cosmetics by Kylie Jenner Glam Park’ – a fully immersive and unique beauty experience to celebrate the latest cosmetic and skincare launches and summer glam looks. Perfectly positioned on the Covent Garden Piazza from 11th – 14th August 2022, the Kylie Cosmetics Glam Park will be on everyone’s lips as they will be able to enjoy bespoke make-up and skin consultations, a virtual reality world t

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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New Solana Spaces Store in NYC Heralds Coming Wave of ‘Phygital’ Web3 Concepts

Retail TouchPoints

[Editor’s Note: See the store for yourself and go behind the scenes with Co-founder Vibhu Norby in our Store Tours video here.]. Even those who know next to nothing about Web3 probably know it’s internet-based (the word “web” is a pretty good hint). So the idea of a physical Web3 store at one of the nation’s hottest new malls might seem a bit perplexing, and yet that’s exactly what Solana Spaces is.

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Alibaba revenue growth flatlines for first time as China’s lockdowns bite

Inside Retail

Alibaba Group has reported flat quarterly revenue growth for the first time in its history, showing how China’s Covid lockdowns have hit its business. The slowdown adds to challenges facing China’s e-commerce giant, which has enjoyed double-digit revenue growth almost every quarter since it went public in 2014, as it navigates Beijing’s crackdown on tech companies as well as its scrutiny of founder Jack Ma.

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Shift left: How Domino’s culture of prototyping led to digital dominance

Inside Retail

Data and technology have long been a part of Domino’s Pizza’s success. From the early roll out of its Pizza Checker technology in 2019, ensuring its products are always up to standard, to the fact that digital sales made up 78.2 per cent of the business’ total sales in FY21. During the pandemic, as more people shopped from home and needed food delivered in isolation, Domino’s was quick to launch a contact-free home delivery service.

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Icon outlet at the O2 signs Murmur for debut London site

Retail Focus

Icon Outlet at The O2, developed by AEG and Crosstree Real Estate Partners, has announced the signing of luxury homeware brand Murmur, marking the brand’s first ever London outlet store. The 1,637sq ft store is set to open in early August and will be located on Icon Outlet’s upper ground level, featuring a comprehensive range of bed linen, towels, throws and cushions, accessories, home fragrance and gifting options.

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Acne Studios doubles down in Melbourne

Inside Retail

Luxury fashion retailer Acne Studios has reopened its Bourke Street store in Melbourne following extensive renovations, almost doubling its footprint to 215sqm. The new store features minimalist design cues with muted colour interiors and blue canvas dye furniture designed by Max Lamb. The structure is complemented by a central mirrored cube service counter and light installations by Benoit Lalloz. “My job is to allow customers to have the best possible visual experience, in order to read

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Prochaine selects King’s Road for its debut store

Retail Focus

Sloane Stanley has announced the arrival and debut bricks and mortar store for Prochaine, on the King’s Road this summer. The sustainability-conscious womenswear multi-brand pop-up store features a selection of environmentally responsible labels in one curated space. Prochaine, the carbon neutral, sustainability-conscious womenswear brand, has launched on 340 King’s Road, showcasing a selection of brands until the end of August.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Coles Group opens Tasmania’s first Liquorland

Inside Retail

Coles has launched the first Liquorland store in Tasmania, in tandem with opening its first new supermarket in the state in 12 years. The new store, at Glebe Hill Village, features a selection of Tasmanian beverages, as well as Liquorland’s Tasmanian brands such as Beyond the Wilderness Wines and Pure Origin Vodka and Gin. Local sourcing is a major focus for the brand, according to Darren Blackhurst, CEO of Coles Liquor, and Liquorland will collaborate with more than 60 local suppliers and produ

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Superdry selects Icon Outlet at the O2

Retail Focus

Icon Outlet at The O2, developed by AEG and Crosstree Real Estate Partners, has announced the signing of the premium apparel brand, Superdry, adding to the destination’s line up of over 60 premium retail brands. Located on Icon Outlet’s Upper Level, Superdry’s 3,541sq ft store, will open in late August, stocking the brand’s authentic apparel collection, including T-shirts, tops, hoodies, sweatshirts, knitwear, jeans, loungewear and a full range of accessories.

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Opinion: Why exclusivity is the future of retail

Inside Retail

Once upon a time, starting a retail business began with securing a physical retail space. You had to find a location with the right amount of passing foot traffic, design your window displays to lure customers in, and use the mix of products and customer service to ensure people would keep coming back. But in a post-pandemic world, retail begins online.

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Are Contactless Payments The “New Normal” For The Retail Industry?

Retail Focus

At the beginning of the pandemic, massive shifts and changes were needed for a multitude of industries and the way they operate. One of the industries that saw extensive change was the retail industry, especially when it came to finding solutions for safe and reliable methods of payment. . The ability to be able to pay for goods and services without having to make physical contact was a high priority for retailers looking to keep staff and customers safe while conducting business.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Best Bulk Notebooks and Legal Pads for Your Business in 2022

Small Biz Trends

Notebooks and legal pads have been part and parcel of many businesses for decades now. Despite massive technological advancements, notebooks have remained a daily necessity making bulk notebooks and bulk notepad purchases a common consideration. Finding good bulk notebooks for your business can be a time-consuming task, given that there are a wide array of options out there, ranging from sewn and spiral bound to soft and hardcovers.

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Europe’s biggest purpose-built giant swing, standing at 46-metres tall, will open at Bluewater this month

Retail Focus

Landsec has announced the opening of two ‘UK first’ attractions at Bluewater, Kent as the destination expands its partnership with Hangloose Adventures. Europe’s biggest purpose-built giant swing, standing at 46-metres tall, will open at Bluewater this month. Skydive, a free-fall experience not found anywhere else in Europe, and the UK’s only outdoor sky dive machine, will follow later this summer.

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What is an SBA 7(a) Loan?

Small Biz Trends

Think you need a lot of money to get a small business loan? Not so with an SBA 7(a) loan. In this post, we’ll outline what this SBA loan is, who qualifies for it, and how to go about getting one. Ready to learn more? Let’s get started! What is an SBA 7(a) Loan? The SBA 7(a) loan program is the most popular of the SBA loans provided by the Small Business Administration and offered by SBA lenders, such as banks, credit unions, and online lenders.

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Compliant or not? Cisco DNA Center will help you figure this out.

Cisco Retail

Clear visibility of device compliance is key for network operations. One of the biggest challenges though is to agree upon the definition of compliance since different environments have different requirements. The purpose of this blog is to share the current compliance capabilities in Cisco DNA Center that will help network administrators to keep the infrastructure safe and consistent.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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How to Make a TikTok Video

Small Biz Trends

Curious about how to create videos in the TikTok app? Well, you’re in luck! In this article, we’ll give you a step-by-step guide to creating your very own TikTok masterpiece. And don’t worry – it’s not as hard as you might think to create your first TikTok video. So without further ado, let’s get started! How to Make a Video on the TikTok App: A Beginners Guide.

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Starbucks moves closer to launching web3 initiative

Retail Wire

Starbucks earlier this year said it planned to enter the web3 space with coffee-themed non-fungible tokens and other initiatives. It plans to provide more details at next month’s Investor Day event. “We have been working on a very exciting new digital initiative that builds on our existing industry-leading digital platform in innovative new ways all centered around coffee and most importantly, loyalty,” Howard Schultz, interim CEO, said earlier this week on the company’s earnings cal

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Dive Into AI, Avatars and the Metaverse With NVIDIA at SIGGRAPH

Nvidia

Innovative technologies in AI, virtual worlds and digital humans are shaping the future of design and content creation across every industry. Experience the latest advances from NVIDIA in all these areas at SIGGRAPH , the world’s largest gathering of computer graphics experts, running Aug. 8-11. At the conference, creators, developers, engineers, researchers and students will see all the new tech and research that enables them to elevate immersive storytelling, build realistic avatars and create

ATS 117
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PetSmart ‘Grooming Academy’ graduate sues retailer

Retail Wire

PetSmart offers “free paid training” as part of its “Grooming Academy” program. Employees taking part in the program are required to stay with the company for two years or repay the cost of the program, which it values at $6,000. BreAnn Scally went through the program and claims that what PetSmart promises in the program and what it delivers have little resemblance to one another.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Rush Into August This GFN Thursday With 38 New Games on GeForce NOW

Nvidia

It’s the first GFN Thursday of the month and you know the drill — GeForce NOW is bringing a big batch of games to the cloud. Get ready for 38 exciting titles like Saints Row and Rumbleverse arriving on the GeForce NOW library in August. Members can kick off the month streaming 13 new games today, including Retreat to Enen with RTX ON. Arriving in August.

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TJX pays $13 million fine for selling recalled products

Retail Wire

TJX Companies has agreed to pay a $13 million fine to settle allegations that it sold around 1,200 items in its stores and online after the products had been recalled. The violations, which included products that posed a danger to babies, took place between 2014 and 2019, according to the Consumer Product Safety Commission.

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American Dream misses $8.8M loan payment

Retail Dive

The string of bad news, financial and otherwise, continues at the Triple Five Group-owned experiential mall near the Meadowlands in New Jersey.

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Cancelled flights lead to returns on duty free items

Retail Wire

Customers buying duty-free items before traveling abroad to their homes often have to return their purchases when flights are canceled and they are forced to remain in the country where they bought the items. It seems to be less of an issue in the U.S. where purchases are only brought to customers at their gates once flight departures are confirmed.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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Facebook to shut down live shopping feature

Retail Dive

The social media company said the functionality will end on October 1, and suggested experimenting with short-form Reels videos instead.

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Uniqlo owner to open first discount clothing concept

Retail Wire

Fast Retailing, the parent company of Uniqlo, is opening its first discount clothing store in the U.S. under the GU banner. The retailer operates 450 GU stores outside of the U.S., primarily in Japan.

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Good Developers Code. Great Developers Do Much more.

Cisco Retail

Kumusta! That means “hello” in Tagalog, one of my native languages. I’m proud to say it to you as Cisco DevNet’s newest Senior Developer Advocate! I’ve been a software developer for a decade, and I’ve seen a few things. I’ve worked at small startups, and medium and large enterprises. I’ve worked in industries including higher education, healthcare, e-commerce, and finance.

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U.S. food insecurity grows as prices rise

Retail Wire

Food insecurity in the U.S. has reached similar levels to what it was in the early months of the pandemic, according to an Urban Institute survey. More than 17 percent of adults with jobs said they experienced food insecurity in June and July, 2022, higher than the 16.3 percent who reported the same in March and April 2020.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.