Mon.Jul 12, 2021

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Taking the Party to Third-Party Venues: A Look at Party City’s Move into Marketplaces

Retail TouchPoints

With more than 800 stores and another 250 to 300 pop-up locations during its Halloween high season, as well as a strong DTC site, Party City has a pretty solid presence on the U.S. retail scene. Nevertheless, in 2018 the party goods retailer went a step further and began selling on Amazon as well. The aim was to reach more consumers — particularly younger ones — even if that meant going outside Party City’s owned channels, said Vishwas Bharadwaj, the company’s VP of Marketplaces.

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Aldi launches Corner Store in convenience push

Inside Retail

Discount supermarket Aldi is making a push into convenience with the opening this week of a Corner Store concept in North Sydney. The new store layout is designed to support smaller-basket, convenience-driven purchases, in contrast to the traditional big-box Aldi supermarket typically frequented by consumers for larger shopping trips. Reports of the new store concept circulated in May after the retailer submitted an application to North Sydney Council.

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Nordstrom Takes Stake in Topshop Brands, Launches Joint Venture with ASOS

Retail TouchPoints

Nordstrom has acquired a minority interest in the Topshop , Topman , Miss Selfridge and HIIT brands in a new joint venture with ASOS designed to drive global growth of the brands. ASOS acquired the Topshop brand portfolio from Arcadia Group in February 2021. . The new joint venture will set the stage for a wider strategic partnership in which the U.S. department store chain and British online retailer aim to “redefine the traditional retail/wholesale model.”.

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How EveryHuman aims to be a one-stop-shop for people with disabilities

Inside Retail

Adaptive fashion retailer EveryHuman has more than doubled its range and entered several new categories as it looks to become a one-stop-shop for people with disabilities to buy accessible products for everyday life. On Monday, the Sydney-based e-commerce business launched dozens of new brands on its site, expanding its offering beyond adaptive clothing and footwear to include accessible beauty, jewellery, tech, wheelchair accessories, home and book products.

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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Walmart-Owned Flipkart Raises $3.6B to Fund Next Stage of Growth in India

Retail TouchPoints

The Flipkart Group — India’s homegrown digital commerce conglomerate that is majority-owned by Walmart — has raised U.S. $3.6 billion in fresh funding and is now valued at $37.6 billion. The Flipkart Group includes ecommerce marketplace Flipkart , digital fashion destination Myantra , Flipkart Wholesale , online travel company Cleartrip and a majority stake in the payments app PhonePe.

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Here’s how Cartier started on its journey towards diversity and inclusion

Inside Retail

Educating leaders on diversity and inclusion has played a significant role in Cartier’s journey towards driving change, according to Mercedes Abramo, president and CEO of Cartier America. “Having our leadership team directly involved in the roadmap to inclusion and diversity paved a real clear way on the next steps of our journey and showed the company’s commitment.

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SDA calls for priority support, vaccines for retail workers

Inside Retail

As increasing restrictions hit NSW amid surging Covid case numbers, retail workers union Shops, Distributive and Allied Employees’ Association has hit back at the NSW Government for failing to protect retail workers. Under the current rules, shoppers can only go out for ‘essential’ shopping, though what counts as essential retail can literally vary from person to person and, as such, any business can remain open regardless of current health orders – putting workers at risk on the whims of

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Dollar Tree sticks to $1 price point as inflation rises

Retail Wire

Dollar Tree sells the vast majority of goods in its stores for $1 or less and the chain is continuing its focus on store brands and seeking to reduce packaging and other costs to avoid having to raise prices in an inflationary environment.

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SmileDirectClub misled customers on insurance claims: ACCC

Inside Retail

SmileDirectClub has allegedly misled customers on private health insurance reimbursements for its teeth aligners, the ACCC asserts. According to the competition watchdog, between May 2019 and October 2020 the dental aligner retailer told customers they may be eligible for a reimbursement for its products and treatment from their health funds, even though most private health funds do not cover the business’ products.

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Amazon hires Tesco vet to run its stores

Retail Wire

Amazon.com has hired Tony Hoggett, currently chief strategy and innovation director at Tesco, to run its physical stores beginning next January. Mr. Hoggett, who began working collecting shopping carts at Tesco over 31 years ago, will be senior vice president of physical stores at Amazon and report directly to Dave Clark, chief executive officer, worldwide consumer.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Lockdown support payments to start next week

Inside Retail

Businesses that have seen at least a thirty per cent decline in turnover due to the Sydney lockdown are eligible for payroll support payments of up to 40 per cent of their total payroll. The business support scheme, announced on Tuesday afternoon and kicking off on the 19th, will require impacted businesses to maintain their staffing levels throughout the lockdown in order to remain eligible.

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Gaia-X: Partnering for Europe’s digital future

Cisco Retail

There are moments in time when leaders put stakes in the ground that define the future for decades to come. Today, as the European Union is working to deliver a green and digital recovery, I believe we are at another crucial milestone. Laying the foundations of Europe’s digital future. The pandemic has shown us what can be done digitally must be done digitally, but it can’t happen at the cost of security and privacy.

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BWS kits out store staff with streetwear-influenced designer range

Inside Retail

Liquor chain BWS has collaborated with three Aussie designers to revamp its work wardrobes for its 9000 store team members. The edgy range show what is possible if store management thinks outside the square when it comes to kitting out their staff – and giving them a sense of choice and pride in what they wear. The retailer quipped it was “dressing its staff up to the wines” “We want our team members to feel empowered and wear clothes that reflect their personality and style,” said S

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When It Comes To Operational Maturity, What Sets Leaders Apart?

Cisco Retail

Ask 50 CXOs what the key to business success is, and you’ll likely get 50 different answers. But according to a Cisco-commissioned study by Forrester Consulting, success has a lot to do with how you answer this question: How adaptable, resilient, and agile are your operations? Or, to use Forrester’s term, how mature are your operations? Mature operations lean heavily into automation.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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HelloFresh to pick up beleaguered Youfoodz

Inside Retail

Youfoodz is set to exit the ASX less than a year after listing after accepting a $0.93 per share takeover bid from HelloFresh – a 109 per cent premium on the past month’s average trading. The bid values Youfoodz at approximately $125.3 million and will push HelloFresh into the pre-made meals market – a segment of the food delivery pie it hadn’t yet picked up.

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Three CX-defining ways that banks can protect and build trust with customers

Cisco Retail

Earlier this year Cisco completed its acquisition of imimobile, adding an enterprise-grade CPaaS platform to Cisco’s industry-leading collaboration and contact center solution portfolio. The Cisco Financial Services team welcomes imimobile’s Alex Cambell , SVP Sales at imi mobile, as our guest blogger this week. Changing consumer behavior and digital disruptors within the banking industry have redefined how we interact with financial service providers.

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CX-focused identity key to reducing cart abandonment

Inside Retail

As consumers adapt to the new reality of living amidst uncertainty for the longer term, one thing is clear – the acceleration of e-commerce adoption sees no signs of stopping. . Along with the current boom online comes the deluge of opportunistic bad actors and as more consumers move into the digital realm, many merchants are struggling with the very real risk of cyberattacks.

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The Risk-Conscious, Security-Aware Culture: The Forgotten Critical Security Control

Cisco Retail

Chief Information Security Officers (CISOs) across the Global 2000 and Fortune 1000 are obsessed with protecting the workforce endpoints as critical vulnerabilities in the cybersecurity and risk management posture of their enterprises. CISOs focus on cybersecurity controls that operate mostly transparently and are focused on mitigating the potential risks to the computing infrastructure’s susceptibility to being breached as a result of actions taken by users, such as clicking on a malicious hype

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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Shein surpasses H&M, Zara in US fast fashion sales

Retail Dive

As the e-commerce site leads the U.S. fast-fashion market, environmental sustainability concerns could drive consumers away from fast-fashion brands.

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Amazon restores service after going offline

Retail Wire

Amazon.com has restored its service after thousands were unable to access the site, according to Downdetector. About 80 percent of those reporting issues said they had trouble accessing the website, 15 percent encountered difficulty logging in and five percent got hung up while trying to check orders out.

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'L Brands' name to disappear as board approves company split

Retail Dive

Bath & Body Works and Victoria's Secret are set to become separate, eponymous companies, marking the end of the L Brands conglomerate.

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Walmart’s Flipkart raises $3.6B in latest funding round

Retail Wire

Walmart’s Flipkart has raised $3.6 billion in a new funding round that brings its valuation to $37.6 billion. The Indian e-commmerce company was acquired by Walmart for $16 billion in 2018. The U.S. retailer will hold about three-quarters of Flipkart’s shares after the funding round is complete.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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NVIDIA and Palo Alto Networks Boost Cyber Defenses with DPU Acceleration

Nvidia

Cybercrime cost the American public more than $4 billion in reported losses over the course of 2020, according to the FBI. To stay ahead of emerging threats, Palo Alto Networks, a global cybersecurity leader, has developed the first virtual next-generation firewall (NGFW) designed to be accelerated by NVIDIA’s BlueField data processing unit (DPU). The DPU accelerates packet filtering and forwarding by offloading traffic from the host processor to dedicated hardware that is separate from the serv

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Americans are moving back to cities as pandemic panic subsides

Retail Wire

Americans who fled cities when the number of COVID-19 cases spiked during the worst of the pandemic are now moving back as the threat subsides with more people getting vaccinated against the virus. Growing demand for living space in cities has led to an increase in rents with prices for apartments up 7.5 precent so far in 2021.

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Brookfield Properties opens AR ad inventory across 100-plus shopping malls

Retail Dive

The deal with Aria will implement AR advertising experiences across the mall operator's roughly 150 million square feet of untapped virtual air space.

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Brand lets customers ‘borrow’ its clothing for a fee and no subscription

Retail Wire

Shoppers interested in wearing Rebecca Minkoff fashions, but unsure about committing to a big purchase, have the option to rent clothing on the brand’s site by clicking on the “borrow” option at checkout. Rebecca Minkoff offers the service without a monthly or annual subscription and provides those renting its fashions to later purchase them at an adjusted price.

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Retails Next Frontier: Exploring and Proving the Value of AI

AI is everywhere. It’s in customer service interactions, product recommendations, marketing outreach, and yes, even commerce experiences. But not every use of AI provides the same value to your brand. In this masterclass, experts from Constructor, commercetools, Contentstack, and Orium discuss how AI can complement your composable tech stack and help bring in immediate ROI.

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Masks and distancing should remain compulsory in shops, says Usdaw

Talking Retail

The Government should maintain social distancing and face coverings in shops even after other Covid regulations are withdrawn, says retail trade union Usdaw (Union of Shop, Distributive and Allied Workers), Paddy Lillis, Usdaw’s general secretary, said: “The Government should not be weakening safety measures in shops at the same time as opening up other venues.

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Nordstrom buys stake in Asos’ Topshop and other brands

Retail Wire

Nordstrom has acquired a minority stake in the online sales unit of Asos, which includes the Topshop, Topman, Miss Selfridge and HIIT brands. The deal gives Nordstrom access to fashions favored by younger consumers while providing Asos with a physical footprint in the U.S. market.

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Signature Red Filter unveils new pack size

Talking Retail

Scandinavian Tobacco Group (STG) is rolling out a new pack format for its Signature Red Filter flavoured cigars. The new “pocket-friendly” size retails at £5.79 and “perfectly matches the current trend towards a more convenient smoking experience”. STG said Signature Red Filter is currently the ninth best-selling cigar brand in the UK with an annual.

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As collectors seek out luxury watches, Tiny Jewel Box expands showrooms

Retail Dive

The Washington, D.C., business has expanded its Patek Philippe showroom, and an additional Rolex space will open next year to cater to growing demand.

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2024’s Retail Odyssey: Going Small, Artificial, and Augmented!

Speaker: Kelly Goetsch - Chief Strategy Officer at Commercetools | Jason Cottrel - CEO & Founder at Orium | and guest speaker Brendan Witcher - VP, Principal Analyst at Forrester

Significant modifications are on the horizon for digital commerce in retail and customer experience come 2024. The pace of tech shifts will intensify, businesses are set to defund legacy solutions, and attractive opportunities will surface as social and retail media players join forces. To stay ahead of the curve, digital leaders are experimenting with less risky initiatives and scaling back on outdated projects that no longer yield impactful results.