Retail TouchPoints
APRIL 15, 2021
As COVID-19 vaccine rollouts continued and government checks generated more spending power, retail sales rose 17.7% YoY and 7.4% from February 2021 in March 2021 according to data from the National Retail Federation (NRF). The Census Bureau’s outlook was even rosier, with estimates putting monthly retail sales 27.7% higher YoY and 6.7% over the previous month.
Inside Retail
APRIL 15, 2021
With one billion people, or 15 per cent of the world’s population, having some form of disability, according to data from The World Bank, hiring workers with additional needs makes sense for businesses and helps boost economic growth. For multinational beauty retailer Sephora, which recently announced that it is increasing the number of people with disability (PWD) in its workforce to 30 per cent, it’s essential.
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Retail TouchPoints
APRIL 15, 2021
Latana offers AI-powered brand tracking designed to help retailers make better marketing decisions with scalable insights. The solution provider’s machine learning technology can accurately track retailers’ brands to provides deep audience segmentation. One area Latana’s dashboard can track is sustainability, which can help retailers manage consumer sentiment regarding their efforts in this area.
Inside Retail
APRIL 15, 2021
Australian personalised leather brand Maison de Sabré is ramping up its presence in Japan, where it currently sells online through a dedicated e-commerce site. As of next month, the brand’s colourful leather phone cases, wallets and handbags will be stocked in a half dozen United Arrows stores before becoming available in the retailer’s wider store network.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Retail TouchPoints
APRIL 15, 2021
Online home and garden retailer Rinkit has partnered with customer engagement firm Emarsys to better connect with its customers worldwide following explosive growth last year. In 2020, Rinkit’s online sales increased 284% and its email database expanded from 70,000 customers to 300,000. The company now reaches 570,000 customers across the UK, Germany, the U.S. and Australia.
Retail Focus
APRIL 15, 2021
Sock and hosiery retailer SOCKSHOP has announced the opening of their latest concession at the Next flagship store on Oxford Street, London. The new opening signals continued retail growth for SOCKSHOP , expanding the brands portfolio of stores which currently include Trinity Leeds and Manchester Arndale Centre, alongside a host of concessions across the UK and the brands innovative sock vending machine in London.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail Wire
APRIL 15, 2021
Amazon.com has made a pledge to increase the number of women in senior technical jobs by 30 percent this year and to double the number of Blacks in high level positions in the company’s U.S. businesses. Women currently fill 22.8 percent of senior leadership roles at Amazon, while Black employees fill 3.8 percent.
Retail TouchPoints
APRIL 15, 2021
At Home Group Inc. is deploying a new order management system (OMS) as the home décor retailer seeks to offer a more modern omnichannel customer experience and improve in-store fulfillment. The retailer partnered with Manhattan Associates to implement its Manhattan Active Omni OMS to level up its sales, service and fulfillment operations. The technology will help At Home optimize inventory availability across its network of home décor superstores, which includes 225 At Home locations.
Inside Retail
APRIL 15, 2021
Mosaic Brands, the business behind some of Australia’s biggest womenswear retail chains — Noni B, Millers, Rivers, Katies, Autograph, Rockmans, beme, W.Lane and Crossroads — is giving frontline retail staff the opportunity to gain a Certificate III or Certificate IV in Retail through a new online training program. Starting this month , Mosaic Academy will upskill team members in the areas of retail service, sales and management.
Retail TouchPoints
APRIL 15, 2021
Signifyd has received $205 million in Series E growth equity financing that values the company at $1.34 billion. The funding will be used to expand the Signifyd Commerce Protection Platform and identity graph globally across digital shopping and payments. In particular, Signifyd will accelerate its expansion in Latin America and continue its growth in EMEA.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Inside Retail
APRIL 15, 2021
We’ve seen extraordinary e-commerce growth as a result of the pandemic, and Australian retailers have stepped up to the challenge by innovating at a speed we never realised was possible. As a result, the industry unlocked and fulfilled five years of online retail growth in just six months through a patchwork of band-aids and gut-led experiments – effectively realising 2025 sales levels in 2020.
Retail TouchPoints
APRIL 15, 2021
If you’re in marketing, you’ve likely heard the phrase “go global, act local” more than once. But in an era brimming with geopolitical disruption, economic volatility and social crises, localization is more than just a buzzword. A Forrester report titled Geopolitical Disruption Demands Local Trust reveals that existing consumer demands for local, relevant experiences have compounded during the pandemic.
Inside Retail
APRIL 15, 2021
Companies in New South Wales that avoid paying payroll tax on unpaid wages could soon face significantly harsher penalties, as part of a NSW government plan to crack down on wage theft in the state. A suite of new laws announced by Finance and Small Business Minister Damien Tudehope on Wednesday will also see Revenue NSW given the ability to name and shame companies that have underpaid payroll tax on wages, and to pass information on to the Fair Work Ombudsman to assist wage theft investigations
Retail Wire
APRIL 15, 2021
The number of Americans filing first time unemployment claims came in at the lowest level since March 2020, according to the Labor Department. A total of 576,000 citizens filed jobless claims, down 193,000 from the week before. Economists were expecting the number of claims for the week ending April 10 to come in around 710,000.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Inside Retail
APRIL 15, 2021
A study funded by the World Health Organisation (WHO) reported that across the 36 largest countries in the world, more than 12 billion days of lost productivity (equivalent to more than 50 million years of work) are attributable to depression and anxiety disorders, at an estimated annual cost to the global economy of US$1 trillion. In Australia, a report handed down by the Productivity Commission in November examined the cost of mental health and implications for the broader economy and found th
Retail Wire
APRIL 15, 2021
Stimulus checks, COVID-19 vaccinations and rollbacks on the restrictions imposed on retailers during the novel coronavirus pandemic all contributed to a 9.8 percent jump in U.S. retail sales in March as consumers spent more online and in physical stores. March’s gain announced by the Commerce Department followed a 2.7 percent increase in February.
Inside Retail
APRIL 15, 2021
Lush director Peta Granger departs business. Cosmetics retailer Lush announced the departure of director Peta Granger after 20 years of contributing to its growth locally and globally. Due to a global restructure which centralises retail, brand and digital direction to the strategic senior leadership in the UK, Granger’s role within the company’s Australia and New Zealand business was made redundant.
Nvidia
APRIL 15, 2021
This GFN Thursday — when GeForce NOW members can learn what new games and updates are streaming from the cloud — we’re adding 15 games to the service, with new content, including NVIDIA RTX and DLSS in a number of games. Plus, we have a GeForce NOW Reward for Spellbreak from our friends at Proletariat. Rewards Are Rewarding. One of the benefits of being a GeForce NOW member is gaining access to exclusive rewards.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
Inside Retail
APRIL 15, 2021
Thousands of Indian small businesses will organise an event this week in protest at the business practices of foreign e-tailers like Amazon taking a dig at the US group’s summit with their own event. Starting today, Amazon is organising a virtual summit in India named “Smbhav”, which phonetically means “possible” in Hindi, to showcase opportunities offered by the US firm to get small businesses to expand and sell online.
Talking Retail
APRIL 15, 2021
The convenience sector needs to improve its use of data in order to compete with Amazon, which could be the 6th largest supermarket if current shoppers swapped just one grocery shop per month, new research indicates. The TWC Trends Spring 2021 Report, from intelligence and technology consultancy TWC, highlights that the online delivery trend is. This story continues at Convenience retailers need to improve their use of data.
Inside Retail
APRIL 15, 2021
Louis Vuitton Moët Hennessy (LVMH) delivered strong results in its first quarter after feeling the impact of Covid-19 first hand last year, with overall revenue up 32 per cent on the same period of 2020. And, while all but one business group contributed to the group’s performance, one in particular shone through. “The luxury group’s watches & jewellery segment experienced the greatest revenue growth of 137.8 per cent during [the first quarter], mostly driven by the successful integration of
Cisco Retail
APRIL 15, 2021
Together with its employees, Cisco recognizes International Girls in ICT Day, held on April 22, 2021, with the aim of inspiring girls and women to consider studying science, technology, engineering, and math (STEM); and consider a career in technology at this critical time. Global figures show a startling economic disparity ; with women losing jobs at almost twice the rate of men and leaving 47 million more women and girls below the poverty line.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
Inside Retail
APRIL 15, 2021
For sisters Sally Obermeder and Maha Corbett, going into business together was always on the cards. “We’ve always wanted to work together, our paths had just never crossed,” Sally explained. That was until 2013. “I got the fateful call from Sally one day … ‘Hey I’ve got a great idea, how about we start a business together!
Small Biz Trends
APRIL 15, 2021
As more retailers sell online, hackers are capitalizing on the surge in online shopping with increasingly sophisticated methods of stealing data. A study by NuData, a Mastercard company, confirms how hackers are becoming progressively more sophisticated in their tactics as retail businesses shift online. In the ‘2020 H2: Fraud and Risk at a Glance’ report, NuData analysed cybersecurity trends in 2020.
Retail Wire
APRIL 15, 2021
American’s favorite bubble tea drinks, AKA boba, could become harder to find as supplies of tapioca, the chewy balls in the beverage, grow low. The blockage of the Suez Canal last month is said to have caused delays in shipments of the bubble tea ingredient. “This is an industry-wide shortage,” according to the owners of U.S. Boba Co., which operates shops in New York, Los Angeles and San Francisco.
Cisco Retail
APRIL 15, 2021
CRN has released its list of the Ten Hottest New Cloud Security Tools of 2020 and I am incredibly proud to say that Cloud Mailbox is featured on the list. After all of the work I’ve seen poured into the project in the lead-up to the launch, it is wonderful to see industry recognition and to share it with the talented group of Cisco folks who made it happen.
Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach
More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio
Retail Wire
APRIL 15, 2021
McDonald’s will require that the two million workers at its 39,000 stores worldwide go through training intended to address discrimination, harassment and violence in the the workplace. “If you’re not constantly talking about values and keeping them in the fore, if you get complacent, then perhaps they’re not as obvious to people or they’re not as inspiring as they could be,” said McDonald’s president and CEO Chris Kempczinski.
Retail Dive
APRIL 15, 2021
As suburban populations grew over the past decade, retailers consistently ignored the trend in favor of cities, writes Euromonitor International's Bob Hoyler.
Retail Wire
APRIL 15, 2021
Kohl’s has reached an agreement with a group of activist investors — Macellum Advisors, Ancora Holdings, Legion Partners Asset Management and 4010 Capital — that stipulates the retailer add new board members: Margaret Jenkins, former chief marketing officer at Denny’s and El Pollo Loco, and Thomas Kingsbury, the former CEO of Burlington Stores.
Cisco Retail
APRIL 15, 2021
“Hi, I’m Mimi Wallace and my pronouns are she/her/hers.” I do my best to consistently introduce myself this way anytime I meet someone. However, it’s not that easy during virtual calls. Many times, there are no introductions necessary or it’s a call with more of a panel format – with only enough time to throw out a question at the very end. Still, I thought it was important to include my pronouns beyond just when I could get them into an introduction.
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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.
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