Retail TouchPoints
APRIL 14, 2021
Athleticwear brand adidas unveiled a global flagship store in Dubai that the retailer calls its most digitally connected and sustainable store in the Middle East. Opening its doors in February 2021, the store is located in the sprawling 15 million-square-foot Dubai Mall mega-complex and is the retailer’s first flagship across the Middle East, India and Africa region.
Inside Retail
APRIL 14, 2021
Jewelry retailer Michael Hill has followed up its “outstanding” performance in the first half with a strong third quarter. Same store sales rose 16.4 per cent, while group margin increased by more than 200 basis points, during the period. Digital sales, too, saw strong growth – up 69.2 per cent year-on-year, and 93.3 per cent year-to-date. “I’m delighted by these results, delivering further margin improvement and double-digit sales growth in all markets,” said chief executive Daniel Bracken.
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Retail TouchPoints
APRIL 14, 2021
Stitch Fix Founder and CEO Katrina Lake will step down from the helm of the apparel subscription service on August 1, 2021, and current President Elizabeth Spaulding will move into the top role. Lake will transition to the role of Executive Chairperson of the Board, focusing on Stitch Fix’s social impact efforts. She also will continue to be involved in brand and merchandising partnerships and offer guidance to the leadership team on hiring.
Inside Retail
APRIL 14, 2021
While many businesses have yet to regain the trust of stakeholders after a year of uncertainty, others, like toy giant Lego , have risen to the occasion amid increasing pressures and challenges. “Lego essentially defined a category decades ago by being highly distinctive and meeting customers’ needs in a compelling way,” said retail influencer and author Steven Dennis.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Retail TouchPoints
APRIL 14, 2021
Legion Partners Asset Management LLC , representing itself and other shareholders that own approximately 5.6% of the outstanding common shares of Genesco Inc. , wants to hold the current Board accountable for what it calls “years of chronic underperformance” by nominating its own new members. Genesco is a footwear and accessories retailer operating more than 1,475 stores in the U.S., Canada, the UK and the Republic of Ireland under banners including Journeys , Schuh , Little Burgundy and Johnsto
Inside Retail
APRIL 14, 2021
Mosaic Brands, owner and operator of the Noni B, Millers, Rivers, Katies, Autograph, Rockmans, beme, W.Lane and Crossroads brands, is launching a nationwide training academy to help its employees gain the skills necessary to succeed in retail. The Mosaic Academy will begin this April, function through the group’s online learning platform, and will focus on retail service, sales and management.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
APRIL 14, 2021
Retailers that put sustainability at the heart of their business are building a competitive advantage over those that are still operating as though it’s business as usual. There is a growing recognition that reducing our impact on the environment can unlock huge business benefits, but it can be hard to know where to begin when tackling such an enormous issue.
Retail TouchPoints
APRIL 14, 2021
Macy’s veteran Martine Reardon has taken on a new role at the N a tional Retail Federation as CMO and EVP of Content and Membership, following a 32-year tenure at the department store chain. Reardon served as Macy’s CMO from 2012 through 2016, leading the company’s 1,300-person marketing organization covering more than 800 stores and Macys.com. She also presided over a number of banner brand events, including the Macy’s Thanksgiving Day Parade, Fourth of July fireworks shows and tentpole fashion
Retail Focus
APRIL 14, 2021
St David’s Cardiff has announced the signing of global fashion brand ZARA, opening a new flagship this summer. The signing of ZARA – the pinnacle brand of global fashion leader Inditex – is a demonstration of confidence in the resilience of Cardiff, and in St David’s as a market leading shopping destination in the UK. The 36,500 sq ft store will be located on Upper Grand Arcade, opposite new entrant Morphe Cosmetics (opening this summer), and near BoConcept’s UK debut store concept (opening this
Retail TouchPoints
APRIL 14, 2021
The pandemic ushered in new norms for retailers and brands as they learned how to deal with the aftermath of closed storefronts, whether temporary or permanent. Christian Selchau-Hansen, CEO and Co-Founder at Formation.ai, works with leading retailers and large brands like United Airlines and Starbucks by implementing individualized and automated customer loyalty offers. .
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Retail Focus
APRIL 14, 2021
The Pollen Estate have announced Dobrik & Lawton’s arrival to the famous home of bespoke tailoring and menswear, Savile Row. Having opened on April 12th, the young fashion-forward tailoring house is the first residency featured in the recently launched concept space run by men’s stylist and writer, Tom Stubbs. Dobrik & Lawton is a forward-thinking bespoke house, founded by two formally trained tailors of the world-renowned street, Joshua Dobrik and Kimberley Lawton.
Retail TouchPoints
APRIL 14, 2021
Urban Outfitters has named Tricia Smith as Global CEO of Anthropologie. She replaces Hillary Super, who stepped down on April 10, 2021. Smith brings decades of retail experience to the role, including 26 years with Nordstrom. Smith was most recently EVP, Chief Merchandising Officer at Tilly’s , a role she has held since 2019. Prior to that she held multiple positions at Nordstrom, culminating in the title of EVP, General Merchandise Manager of Women’s, Young Contemporary, Designer and Specialize
Retail Focus
APRIL 14, 2021
Grosvenor Britain & Ireland has announced that premium British sportswear pioneer, Castore, has launched at an upsized 2,600 sq ft retail space at 26 Peter’s Lane, marking the brand’s renewed commitment to Liverpool ONE. . Following Castore’s entrance to the destination in August 2020, the premium performance wear label has selected the new unit to further its bricks-and-mortar success at Liverpool ONE from a more spacious trading position. .
Inside Retail
APRIL 14, 2021
Gelatissimo recently revealed plans to launch its first two stores in the US, but with dozens of stores across Australia, China, the Philippines, Singapore, Saudi Arabia, Bangladesh and India, it’s already a global success. And yet, CEO Filipe Barbosa sees even more potential for the gelato chain to expand – if it finds the right partners. Inside Retail: How has the last year been for Gelatissimo and why is now the right time for US expansion?
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Retail Wire
APRIL 14, 2021
W. Galen Weston, who was the third generation to run George Weston Limited, parent company of Loblaw, Primar and Selfridges, has died at 80 after a long illness. “The luxury retail industry has lost a great visionary. His energy electrified those of us who were lucky enough to work alongside him to reimagine what customer experience could be,” his daughter, Alannah Weston, chairman of Selfridges Group, said in a statement.
Inside Retail
APRIL 14, 2021
Fast food chain Subway Australia has unveiled a 24 hours express pick-up service in Bald Hills, Brisbane, ahead of a broader national rollout. Customers can order their foods via the app or using a third-party provider and collect their purchase at an express pick-up window. “Over the past year, through Covid we have seen a change in the way people are eating Subway,” said Subway country director Geoff Cockerill. “More people are ordering through third-party delivery providers than e
Retail Wire
APRIL 14, 2021
The list of companies that have signed onto a statement opposing laws that would, many argue, restrict the access of American citizens to the ballot box has grown into the hundreds and includes Amazon.com and Target. “For American democracy to work for any of us, we must ensure the right to vote for all of us,” the statement reads. Walmart was not among those signing the statement.
Inside Retail
APRIL 14, 2021
Waverley Gardens Shopping Centre will add a Super Fresh produce precinct in the mall’s east wing, scheduled for completion in October. The shopping centre, located in Mulgrave, Victoria, considers itself a culturally diverse hub and has signed up new retailers to the precinct, such as Henrys Mercato and grocers specialising in Indian and Asian food.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
Retail Wire
APRIL 14, 2021
Over 35,000 grocery workers have been infected with COVID-19 since the pandemic hit the U.S. last year. Nearly 160 of those eventually died as a result of catching the virus. As these associates showed up for their shifts daily, questions arose about working conditions and the responsibility of employers to meet the needs of families who have lost loved ones.
Inside Retail
APRIL 14, 2021
Twitter CEO Jack Dorsey, indie rock band Kings of Leon and Nike don’t appear to have a lot in common on the surface, but all three recognise that there’s a growing appetite for NFTs in their chosen fields. Last month, Dorsey sold his first tweet as an NFT for over US$2.9 million, Kings of Leon became the first ever band to release an album as an NFT in March, and sportswear giant Nike is expected to release blockchain-compatible digital sneakers called CryptoKicks which would link physical shoe
Retail Focus
APRIL 14, 2021
When Inplas fabrications look back over the top projects they have worked on, it reads like a ‘who’s who’ of British film, retail brands and entertainment venues. Since setting up in 1995, Inplas fabrications have grown to be one of the most recognised names in Perspex® acrylic fabrication. . Most of us have enjoyed finished projects from Inplas whether it is their work for blockbuster films, high end glazing displays for museum artefacts or retail promotions for leading brands.
Retail Dive
APRIL 14, 2021
From changing how products are shipped to what containers they're sold in and the product packaging itself, here's how retailers are tackling a myriad of issues.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
Retail Wire
APRIL 14, 2021
IHOP is adding Maple Bacon Milkshakes and serving up thicker bacon slices as part of its limited edition Bacon Obsession menu. Other items on the Obsession menu, which is available through June 13, include the Steakhouse Premium Bacon Burger and Candied Bacon Pancakes. Jay Johns, president of IHOP, said that more than half of customers orders at the chain include bacon as a protein.
Cisco Retail
APRIL 14, 2021
As Asia Pacific becomes home to innovation and growth in this digital era, a decade where industry 4.0 vision will be realized. It is time to move past the legacy and layered network architecture to evolve SP networks into a digital platform that is enabled to create value plays for each enterprise vertical that benefits from a digital connection. The world is waking up to 5G.
Retail Wire
APRIL 14, 2021
Katrina Lake, founder Stitch Fix, announced that she would be stepping down as the company’s CEO, effective Aug. 1. Elizabeth Spaulding, president of Stitch Fix, will become the new CEO and join the company board. Ms. Lake will become executive chair of the board.
Hyken
APRIL 14, 2021
Many companies think they have to compare themselves to their competition. They want to know what the competition is doing that they are not. And when they figure it out, you know what they do? They copy them. It’s not a bad idea to do that, but it’s not the best idea either. If all you do is compare yourself to your competitors, you may be missing your best opportunities to create the best experience for your customers.
Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach
More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio
Retail Wire
APRIL 14, 2021
Trucking companies, facing rising demand across the U.S., are looking to add more drivers and are willing to pay more to get them. Knight-Swift Transportation Holdings, the largest truckload carrier in North America, said pay for recently certified drivers has jumped 40 percent in recent months. Yellow Corp., one of the largest U.S. firms, is holding 24 recruiting events for truckers between now and July.
Nvidia
APRIL 14, 2021
Cloud-native super computing is the next big thing in supercomputing, and it’s here today, ready to tackle the toughest HPC and AI workloads. The University of Cambridge is building a cloud-native supercomputer in the UK. Two teams of researchers in the U.S. are separately developing key software elements for cloud-native supercomputing. The Los Alamos National Laboratory, as part of its ongoing collaboration with the UCF Consortium, is helping to deliver capabilities that accelerate data algori
Retail Wire
APRIL 14, 2021
Bed Bath & Beyond posted a four percent increase in same-store sales (up six percent in its namesake chain) and earnings of eight cents a shared, compared to a loss of 53 cents last year. Online revenues for the retailer were up 86 percent during the quarter, with sales at the bedbathandbeyond.com up 99 percent.
Retail Dive
APRIL 14, 2021
As the discounter expands its footprint and offering, it's looking to add staffers for its stores, warehouses, trucks and customer support center.
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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.
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