Thu.May 06, 2021

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Exclusive: ARA launches retail recruitment platform to remove bias

Inside Retail

The Australian Retailers Association (ARA) has launched a new retail recruitment platform that promises to reduce the time and cost associated with filling roles from the head office to the frontline, and help remove unconscious bias from the hiring process. . The ARA Talent Registry uses Shortlyster’s intelligent hiring platform to match retailers with a short list of candidates that have the right skills and qualifications for the role and are a good cultural fit for the organisation.

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Retail’s Last-Mile Challenge

Retail TouchPoints

In London, as shoppers return to storied Oxford and Spencer streets after long COVID-19 lockdowns, they’re being greeted by the sight of boarded-up windows and a $23.4 trillion global retail industry in a state of flux. Arcadia Group’s Topshop, Bon Marche, Debenhams and TM Lewin are just a sampling of the iconic names among 60 UK retailers that have failed so far through the pandemic — representing nearly 6,500 stores and 129,000 employees.

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“We need to remove the barriers for women”: ARA

Inside Retail

The Australian Retailers Association has welcomed the Government’s $1.7 billion investment in reducing out-of-pocket expenses for families with kids in childcare, but has said it needs to announce additional measures to encourage and support women in the workforce. According to ARA chief executive Paul Zahra retail is an industry of choice for women, who represent nearly 60 per cent of the overall retail workforce and around 70 per cent of part-time and casual roles.

Planning 260
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Used furniture sales are booming

Retail Wire

Americans get rid of 12 million tons of furniture every year. A lot of that winds up in landfills. Startups and established retailers, however, are seeing an opportunity to refurbish and/or resell used furniture as more consumers include sustainability as a factor in their purchasing decisions.

Consumer 200
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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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How uniforms can boost workplace culture

Inside Retail

Every day, people around the world wake up and get ready for work. Regardless of industry or job role, putting on a company uniform is part of our routine, and that routine sets the tone for our day and mindset. While in the process of dressing, we develop thoughts around how we feel putting our uniform on, what attitude or feeling this process creates.

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Burlington Arcade Reopens with DJ, New Bar and Launch of Globe-Trotter Flagship Boutique

Retail Focus

After a challenging year for the retail industry, Burlington Arcade , the historic retail destination in Mayfair, is delighted to welcome shoppers back to the treasured ‘jewel of Mayfair’ to champion the experiential retail experience that has been missed over the last year. Burlington Arcade will celebrate reopening its historic Mayfair doors with a bang!

Boutique 182

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Exclusive tonies® pop-up launches in Harrods’ world-famous Toy Department

Retail Focus

tonies® , the children’s audio player, has announced its exclusive pop-up at world-renowned department store Harrods’ Fourth Floor Toy Department, open until May 29 th 2021. The exciting pop-up features select best-selling Tonies from tonies® collection of over 100 characters. It will include popular stories such as those of Julia Donaldson, such as The Gruffalo, Room on the Broom and Stick Man, along with everyone’s favourite young, charming dragon-in-training, Zog.

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“It’s not about guilting customers”: Lush’s new sustainability schemes

Inside Retail

Next Monday, Lush is amping up its sustainability initiatives and launching a new packaging returns scheme in Australia and New Zealand. The Bring it Back initiative encourages customers to return in-store used full-size Lush packaging, where it will be sent to recycling facility Terracycle. Similar to a deposit scheme, for each returned item, customers will receive $1 to spend that day at Lush.

Returns 246
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ModCloth Sold Yet Again; Will This Buyer Hold On?

Retail TouchPoints

Women’s clothing and accessories retailer ModCloth has been acquired by Nogin, a provider of outsourced ecommerce for major fashion and consumer product companies. Founded in 2002, ModCloth offers exclusive indie- and vintage-inspired women’s clothing, shoes, handbags and accessories for 18- to 35- year-old women of all sizes. The digitally native retailer has changed ownership several times over the last few years.

Finance 177
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Australia Post MyPost Business & Starshipit integrate

Inside Retail

Starshipit and Australia Post have previously worked together to deliver integration for eParcel contract and StarTrack shipping services. Since 2016 MyPost Business has helped many Australian businesses manage their domestic and international sending in one place with a free and easy to set up account. Abi Bennett, COO of Starshipit says, “MyPost Business integration solution is a great addition to the existing portfolio of Australia Post and Startrack services.

Shipping 246
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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Office Depot Will Split Consumer, B2B Businesses into Two Independent Companies

Retail TouchPoints

Office Depot will separate itself into two independent, publicly traded companies, each with its own focused strategy and investment profile. The first, ODP , will operate the 1,100 Office Depot and OfficeMax retail locations along with the retailer’s ecommerce business. The second, NewCo , will inherit Office Depot’s B2B solutions, including its Business Solutions Division contract business, Grand & Toy and the independent regional office supply distribution businesses.

Consumer 164
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Retail appointments of the week

Inside Retail

Beaumont Tiles executive chairman farewells family business. Australian hardware giant Bunnings has entered into an agreement to acquire Beaumont Tiles, ending the Beaumont family’s six-decade ownership of the Australian hard surfaces chain. The acquisition, which is subject to conditions and regulatory approval, allows Beaumont Tiles executive chairman Bob Beaumont to step away from the business.

Apparel 189
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Honest Company Stock Jumps 40% on First Day of Trading Despite Questions About its Prospects

Retail TouchPoints

Actress Jessica Alba’s baby and home goods brand The Honest Company made its long-awaited NASDAQ debut on May 5, 2021. The initial public offering of 25.8 million shares were priced at $16 and surged more than 40% throughout the day to close at $23. . Co-founded by Alba in 2012, the company has carved out a niche for itself among the growing contingent of “conscious consumers” with its line of hypoallergenic, ethically sourced products in the baby, beauty and home cleaning categories.

Consumer 162
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How Kathmandu implemented flexi hours and Fri-Yays

Inside Retail

Earlier this week, New Zealand outdoor lifestyle giant Kathmandu unveiled its new brand direction centred around encouraging customers to find joy in the outdoors – a shift away from the traditionally elitist, achievement-based direction of its competitors. This renewed vision isn’t solely aimed at consumers. As CEO Reuben Casey told Inside Retail , “encouraging customers to get ‘out there’ has to start with our team”.

Outdoor 182
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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How Adore Me is Driving Awareness Around Social Algorithm Bias

Retail TouchPoints

2020 could easily be considered a breakout year for social commerce. Consumers reported spending 45% more time on social media in Q4 2020, and orders coming from social-referred channels (including paid ads and organic posts) grew by 50% year over year, according to data from Salesforce. As time spent on social apps peaked during the pandemic, overall engagement skyrocketed.

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Runway trends, pop art and new designers: Q&A with Natalie Xenita, IMG

Inside Retail

It was a tough year for fashion shows in 2020, but now, they’re making a comeback. We chat with Natalie Xenita, executive director at IMG, which organises Afterpay Australian Fashion Week, about emerging local designers, her favourite trends and what we can expect from the runway. What are some of your favourite fashion retail trends right now? With retail stores shuttered last year as a result of the pandemic, I have been excited to see a lot of designers and brands welcoming their customers ba

Fashion 162
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MySize Adds Direct-to-Retailer Capabilities to its Sizing App

Retail TouchPoints

Ecommerce measurement solution provider MySize has added direct-to-retailer sizing to its app. Recommendations are now shown directly on the retailers’ sites when a shopper navigates to them from the MySizeID app. The direct-to-retailer sizing integration is designed to reduce the number of people ordering products in incorrect sizes. MySizeID helps shoppers find accurate sizing using their own smartphones’ sensors, reducing the need to visit a store and also helping to reduce return rates.

Returns 149
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Adore Beauty revenue rises, stock price plummets

Inside Retail

Health and beauty marketplace Adore Beauty has revealed revenue gains of 47 per cent to $39.4 million for the third quarter. And while the group said it is on track to achieve a strong full-year revenue growth of up to 47 per cent, due to be reported in August, Adore’s share price fell because of a widespread misunderstanding of its active customer numbers.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Comerso and Anyline Help Retailers Find Homes for Unsold Merchandise

Retail TouchPoints

Comerso , a provider of digital and logistical solutions for donating and recycling unsold goods, has partnered with mobile data capture company Anyline to launch an anti-waste app for businesses. The mobile app will enable retail workers to identify unsold products that can be donated to charity, repurposed for further commercial use or recycled. Associates can use the software to scan barcodes and identify unsold products in-store.

Location 130
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China, South Korea’s support of duty-free retail “a blessing”: GlobalData

Inside Retail

With international tourism not expected to return to pre-Covid levels until at least 2023 across APAC, duty-free retailers around the region are exploring new revenue streams in an effort to keep the industry going. According to GlobalData retail analyst Vijay Bhupathiraju, finding new revenue streams, especially from Chinese customers, is crucial for the duty-free market – and the Chinese and South Korean governments have set a strong example for other leaders in the region to follow.

Returns 147
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Target giving coupon to customers who get vaccines at it stores

Retail Wire

Target is offering a $5 coupon on purchases of $5 or more to customers who visit CVS pharmacies inside its stores to get a COVID-19 vaccine. “Since the onset of the pandemic, the safety of Target team members and guests is our top priority,” the company said in a statement.

ATS 130
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Non-alcoholic drink sales double at BWS, Dan Murphy’s

Inside Retail

Sales of non-alcoholic drinks at BWS and Dan Murphy’s stores across Australia doubled during the last year. Endeavour Group’s sales data shows non-alcoholic drinks has become one of the fastest-growing categories across the two chains’ stores. Head of merchandise transformation at Endeavour Group, Bree Coleman, said the growing demand for non-alcoholic drinks resulted from a broader trend where consumers are choosing to drink less, but drink better.

ATS 130
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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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How to Create a Strong Competition-Oriented Pricing Strategy

Wiser

One of the first steps to take when building a pricing strategy is to think about the quality of your products, the needs of your buyers, and, of course, the ever-present competition. After a competitive analysis , take a good look at your product or service to identify your differentiating point. It is not easy to set prices and get them right the first time.

Marketing 148
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Non-alcoholic drink sales double at BWS, Dan Murphy’s

Inside Retail

Sales of non-alcoholic drinks at BWS and Dan Murphy’s stores across Australia doubled during the last year. Endeavour Group’s sales data shows non-alcoholic drinks has become one of the fastest-growing categories across the two chains’ stores. Head of merchandise transformation at Endeavour Group, Bree Coleman, said the growing demand for non-alcoholic drinks resulted from a broader trend where consumers are choosing to drink less, but drink better.

ATS 130
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Kellogg’s 1Q beats Wall Street’s expectations

Retail Wire

Kellogg Co. raised its annual forecast after posting first-quarter sales and profits that exceeded Wall Street’s expectations. The consumer packaged goods giant saw sales increase across its cereal, frozen food and snack brands.

Consumer 100
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Your network is talking. Are you listening? 

Cisco Retail

Your network. The enterprise, data center, campus, branch, and cloud. It is all yours. And you have to protect it. Well, not necessarily it (the physical), but all that it is on it (data, apps, workloads, etc.) Because we know two things; the digital transformation is real, and so are the threats that are getting into your network. Does this feel like a complex problem?

Location 123
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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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Coach and Kate Spade owner sees sales rebound to pre-pandemic levels

Retail Wire

Tapestry, the parent company of Coach, Kate Spade and Stuart Weitzman, reported that revenues in North America were up in the mid-teens returning to pre-pandemic sales levels. The company reported a profit of 51 cents a share compared to a loss of 27 cents during the same quarter last year.

Returns 100
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Sharpening Its Edge: U.S. Postal Service Opens AI Apps on Edge Network

Nvidia

In 2019, the U.S. Postal Service had a need to identify and track items in its torrent of more than 100 million pieces of daily mail. A USPS AI architect had an idea. Ryan Simpson wanted to expand an image analysis system a postal team was developing into something much broader that could tackle this needle-in-a-haystack problem. With edge AI servers strategically located at its processing centers, he believed USPS could analyze the billions of images each center generated.

Finance 122
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Claims for unemployment drop sharply

Retail Wire

About 505,000 Americans filed first-time unemployment claims last week, down more than 100,000 from the week before, according to the Labor Department. “In the last few weeks we’ve seen a pretty dramatic improvement in the claims data, and I think that does signal that there’s been an acceleration in the labor market recovery in April,” said Daniel Zhao, senior economist at ZipRecruiter.

Marketing 100
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GFN Thursday: 61 Games Join GeForce NOW Library in May

Nvidia

May’s shaping up to be a big month for bringing fan-favorites to GeForce NOW. And since it’s the first week of the month, this week’s GFN Thursday is all about the games members can look forward to joining the service this month. In total, we’re adding 61 games to the GeForce NOW library in May, including 17 coming this week. Joining This Week. This week’s additions include games from Remedy Entertainment, a classic Wild West FPS and a free title on Epic Games Store.

Planning 122
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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.