Thu.Nov 17, 2022

article thumbnail

Francesca’s Appoints New CFO as it Builds Out Executive Team

Retail TouchPoints

Francesca’s has named Teresa Baker as its new EVP and CFO. Baker brings more than 20 years of brick-and-mortar and ecommerce experience to the role, including supporting multiple startups and private equity-backed companies both internationally and in the U.S. Baker most recently served as CFO for Hollar , an online dollar store. She also has served as CFO for Carbon38 , a women’s activewear brand, and CFO and COO at Colorado Group , an Australian retailer with more than 450 retail s

Consumer 275
article thumbnail

Furniture retailer Ecosium to charge more on Black Friday

Inside Retail

In a bid to bring awareness and reduce excessive consumption during the Black Friday sales period, sustainable furniture company Ecosium is set to levy a 50 per cent surcharge on orders. The company is encouraging customers to delay their purchases until the next day to help “take a stand” on the issue. During the Black Friday and Cyber Monday sales period, retailers are known to offer 20-90 per cent discounts on a range of products both online and in-store.

246
246
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Inside The Artist Tree’s Unique Take on Cannabis Retail

Retail TouchPoints

The Artist Tree chain of licensed cannabis stores in California is shaking up the dark, often intimidating dispensary experience with a retail concept that highlights the natural synergy between cannabis and art. Described as “an art gallery that happens to sell cannabis,” each of the brand’s five stores feature rotating displays of local art alongside a bright, welcoming retail experience.

Shopping 249
article thumbnail

Business ownership the dream for Australians; Specsavers makes it possible

Inside Retail

Despite everything the Covid-19 pandemic has thrown at the business community in the past three years the spirit of entrepreneurship is alive in Australia. According to recent research conducted by NAB four in 10 people indicated they would love to own their own business (41 per cent). For many in the retail sector, owning your own business can seem like a pipe dream.

article thumbnail

Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

article thumbnail

How to Ensure a Delightful CX this Cyber 5 Through Synthetic and Real User Monitoring

Retail TouchPoints

This year, the holidays are shaping up to be incredibly competitive, as ecommerce sales are predicted to climb up to 14%, compared to last year’s 8.4%. Therefore, it’s imperative for online retail brands to ensure their sites can scale during those high traffic periods and accommodate the increase in shoppers. . Don’t Overestimate Customer Patience — Cyber 5 Success Depends on Speed.

Returns 248
article thumbnail

How a new and improved Koko Black is gearing up for Christmas

Inside Retail

Koko Black emerged from the Covid-19 pandemic in a strong financial position, and is investing in its future growth. The handmade chocolate company has increased its workforce by 31 per cent over the last four years. It recently moved to a 24-hour production cycle, and has just refurbished its warehouse, which will double its capacity. It is also looking to expand on its 15 stores, with a new Westfield Sydney store opening this month.

More Trending

article thumbnail

Voly collapses, its founders unable to raise further capital

Inside Retail

Instant grocery delivery service app Voly has collapsed, ceasing operations abruptly. A week ago, the Voly app stopped taking orders, warning customers that services were suspended until further notice. In an email sent to customers, the duo explained they made the “tough decision to exit the market during this period of global economic uncertainty”.

Shopping 130
article thumbnail

Lily AI and Pimberly Partner to Help Retailers Manage Data and Digital Assets

Retail TouchPoints

Lily AI and Pimberly have partnered with the goal of providing global brands with the ability to streamline product data and digital asset management. Pimberly is a cloud-based PIM (Product Information Management) and DAM (Digital Asset Management) platform designed to combine automation and scoping and localization capabilities to enable outstanding product experiences across sales channels.

article thumbnail

How to effectively communicate with customers this holiday season

Inside Retail

Customers’ wants and needs are changing, and heading into the most important period of the retail calendar, engaging with them effectively is of utmost importance. But so often communication from retailers ends up being generic and poorly targeted, leaving many potential customers with a bad taste in their mouth. This week, we heard from Mosaic Brands’ head of acquisition and engagement Michelle Rando, and Validity’s director of sales for APAC Willilam Zhang, as they shared the latest tren

Fashion 130
article thumbnail

Breakthrough Helps Retailers Optimize Their Shipping Strategies

Retail TouchPoints

Breakthrough ’s FELIX platform is designed to help retailers access the data, insights and clarity they need to find and create efficiencies within their networks, inform strategic decision-making and reimagine the movement of goods. This strategic web-based transportation intelligence platform offers shippers a streamlined technology targeted to three categories: energy, freight and sustainability solutions.

Shipping 243
article thumbnail

How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

article thumbnail

What Japan’s newly-opened border means for its struggling retailers

Inside Retail

It’s been a long time coming for Japan, which finally reopened its borders to independent foreign travellers on 11 October, after relaxing Covid-19 restrictions for residents earlier this year. The daily limit of 50,000 arrivals is a thing of the past. Tourists will still need to prove that they have at least three vaccination shots or provide a negative coronavirus test result within 72 hours of departure to enter the country.

article thumbnail

Party City Hires New COO to Spearhead Cost-Driven Supply Chain Revamp

Retail TouchPoints

Party City has hired Peter Smith as Chief Operating Officer to help the retailer optimize its supply chain and cut costs as it navigates economic uncertainty. The company has promoted EVP and Chief Commercial Officer Sean Thompson to the role of President and Chief Commercial Officer, adding marketing and ecommerce roles to his existing responsibilities.

article thumbnail

Why you need to ‘learn, unlearn, and relearn’: Erica Berchtold, The Iconic

Inside Retail

Inside Retail: You’ve worked for a few big businesses, what have been some of the key leadership lessons you’ve picked up over the course of your career? Erica Berchtold : It’s funny, there’s personal attributes that I like to live by, and demonstrate and lead by example. Things like humility, curiosity, courage and resilience, and also always being open to learning.

ATS 130
article thumbnail

Estée Lauder to Acquire TOM FORD in $2.8B Deal

Retail TouchPoints

Following weeks of public speculation regarding the acquisition, The Estée Lauder Companies (ELC) will acquire TOM FORD in a deal valued at $2.8 billion. The transaction is expected to close during the first half of 2023. Existing TOM FORD partners Ermenegildo Zegna Group , which produces the brand’s fashion, and Marcolin S.p.A , which manages its eyewear, will enter long-term license agreements with ELC.

Fashion 225
article thumbnail

Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

article thumbnail

Tech industry layoffs lead to concerns about the economy

Retail Wire

Layoffs at Amazon.com, Meta and Twitter will see more than 28,000 people lose their jobs. The economic effects will be felt in the communities where laid-off workers live but are not an indicator that a recession is coming. “If people lose their jobs, they spend less money in the area they live. But I think the sort of direct knock-on effect is much smaller than your traditional mass layoffs, in say manufacturing,” said Jason Furman, an economics professor at Harvard University.

ATS 130
article thumbnail

Ecostore launches first store in Vietnam

Inside Retail

New Zealand-based sustainable health & beauty brand Ecostore has launched its first brick-and-mortar store in Vietnam, as part of its regional expansion plan. The store, which is located in Ho Chi Minh City, has an in-store refillery where consumers can bring their own packaging to refill with Ecostore products. Ecostore was founded in 1993 by Malcolm and Melanie Rands and its products have been sold in Vietnam since 2020, online and through third-party retailers.

article thumbnail

Inflation and bird flu make Thanksgiving turkeys tougher to swallow financially

Retail Wire

The cost of a Thanksgiving meal is significantly more expensive this year compared to 2021 as food prices have risen about 10 percent. Inflation and a lack of turkeys due to flocks being culled after bird flu outbreaks are the main causes that wholesale prices are at record highs.

Wholesale 130
article thumbnail

Sales of Small Businesses Slows in Third Quarter

Small Biz Trends

The latest BizBuySell Insight Report shows that after five consecutive quarters of year-over-year growth, small business sales activity has slowed. The number of closed deals reported in the third quarter of 2022 dropped by 2% from last year reaching 2,237. The third quarter of 2022 was also 4.5% lower than the second quarter of 2022. Asking prices for small businesses dropped by 13% from last year while sale prices dropped by 14%.

Marketing 133
article thumbnail

Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

article thumbnail

Coffee prices come back down to earth

Retail Wire

Arabica coffee bean futures traded at $2.43 a pound in August. Today that number has fallen to $1.59 as coffee-friendly weather in Brazil and the strength of the U.S. dollar combined to bring prices down.

ATS 130
article thumbnail

How to Become a Vrbo Host

Small Biz Trends

If you’re looking for a way to make some extra money, consider becoming a Vrbo host. Vacation properties are in high demand these days, and by renting out your extra space in a popular vacation destination, you can bring in some much-needed cash. In this article, we’ll discuss how you can become a Vrbo host so you can profit from your vacation rental property.

article thumbnail

Consumers will still spend as long as there is a sale on

Retail Wire

Marked-down merchandising is the reason that retail sales grew 1.3 percent in October. “Broadly speaking, retailers could price products wherever they wanted to over the last two years and consumers would buy them,” said Mike Graziano, a senior analyst of consumer products at RSM US. “Now consumers are looking for deals like they do over the holiday, and consumers are taking advantage of that, and October was a clear example of that.”.

Consumer 130
article thumbnail

Zuckerberg Says Ecommerce Trends After Pandemic Led to Mass Layoffs

Small Biz Trends

Meta CEO Mark Zuckerberg recently made headlines regarding the laying off of 11,000 Meta employees, citing his incorrect prediction that ecommerce growth during the Covid-19 pandemic would be a ‘permanent acceleration’ In a statement, Zuckerberg admitted he was wrong and that assumption cost Meta a lot of money and a lot of people their jobs.

Returns 111
article thumbnail

The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

article thumbnail

Taco Bell adds 7-Layer Nacho Fries to its menu

Retail Wire

Taco Bell is adding 7-Layer Nacho Fries, the beefy Enchirito and Grilled Cheese Nacho Fries to its menu.7-Layer Nacho Fries includes the chain’s nacho fries and beef, black beans, diced tomatoes, warm nacho cheese sauce, sour cream, creamy chipotle sauce, and guacamole. A vegan option is also available.

100
100
article thumbnail

15 Airbnb Apps for 2022

Small Biz Trends

Are you a property owner, manager, or Airbnb host looking for the best Airbnb app to make your rental business run smoothly? Look no further! We’ve rounded up 15 of our favorite apps for Airbnb in 2022 to streamline your processes and increase your revenue. From communication and scheduling to analyzing data and optimizing pricing, these apps will make managing your rental a breeze.

article thumbnail

Kohl’s pulls it annual sales and earnings forecast

Retail Wire

Kohl’s has withdrawn its 2022 sales and earnings guidance citing after pointing to issues with the U.S. economy and challenges presented by its “unexpected CEO transition.” The retailer’s CEO Michelle Gass said she would leave the company in December.

100
100
article thumbnail

CBE and Gander join forces to support roll out of reduced-to-clear solution

Talking Retail

Retail innovator CBE has integrated the Gander app with its in-store technology. CBE believes that the app’s real-time technology has allowed many retailers with the right infrastructure in place, to achieve significant cost savings whilst reducing food waste. Established in 1980, CBE has grown to become one of the most innovative retail IT companies in.

ATS 105
article thumbnail

How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

article thumbnail

Macy’s raises its outlook heading into the holidays

Retail Wire

Macy’s saw its sales fall 3.9 percent in the third quarter and its profits came in at 39 cents a share, compared to 76 cents a year ago. Even so, the department store operator exceeded Wall Street’s and its own expectations heading into the fourth quarter. The retailer raised its earnings outlook, in part, because credit card revenues are rising.

article thumbnail

Check Out These Sidewalk Signs and Sandwich Boards to Promote Your Business

Small Biz Trends

Sidewalk signs also known as sandwich boards or a-frame signs are some of the most effective and affordable forms of advertising for a business. Sidewalk signs are close to pedestrians, and they are also just as accessible by drivers in cars, motorcycles, and bicycles. Besides their accessibility, outdoor sidewalk signs are easy to update. Whether it is chalk, markers, pre-cut letters, or posters you can easily and quickly advertise new products and services.

article thumbnail

TJX CEO is ‘very pleased’ with discounter’s quarterly results

Retail Wire

TJX, the parent company of HomeGoods, Marshalls and T.J. Maxx, reported sales and earnings that exceeded the retailer’s expectations. President and CEO Ernie Herman said that the company’s “overall pretax margins, merchandise margins and earnings per share were strong” during the most recent quarter and that he was “particularly pleased about our apparel business.”.

Apparel 100
article thumbnail

Kohl’s pulls guidance as it buckles up for discount-heavy holiday season

Retail Dive

The retailer’s profits and sales continued their slide in the third quarter. Now it is headed into the most important period without a CEO.

112
112
article thumbnail

Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.