Retail Focus

NOVEMBER 8, 2021

Following Harrods successful return to Shanghai Fashion Week with ‘The Harrods Hive’, a concept that focused on building stronger connections across the luxury industry in China, Harrods is proud to announce the unveiling of an inaugural pop-up focused on young Chinese design. As part of its ongoing commitment to supporting the development of emerging Chinese luxury talent, Harrods will host its inaugural collection by Chenpeng , the winner of this year’s YU PRIZE on the 1 st floor of its Knight

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Retail TouchPoints

NOVEMBER 8, 2021

As issues in the supply chain continue to make headlines, American Eagle Outfitters (AEO) has bought its second logistics company in less than three months. Following the acquisition of parcel delivery company AirTerra in late August, the retailer this week acquired in-market fulfillment operator Quiet Logistics for $350 million in cash. Hailed by the retailer as the next step in “AEO’s ongoing supply chain transformation,” Quiet Logistics uses state-of-the-art technology and robotics to provide

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Retail Focus

NOVEMBER 8, 2021

Harvey Nichols has today unveiled the most anticipated window scheme of the year – Christmas. After declaring a collective ‘bah, humbug’ to Christmas last year, the 2021 campaign offers a different sentiment that’s designed to spread joy and happiness with bright colours and beaming lights. Transforming the facade for the festive season, this year the iconic Harvey Nichols windows feature modern stained glass panels, flooded with light to reflect a glorious pattern of Christmas-coloured hues ins

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ATS 310

Retail TouchPoints

NOVEMBER 8, 2021

For the most part, ecommerce the world over presents in the same standard format — whether it be high-end jewelry or groceries, products are typically displayed in that familiar scrolling grid we all know so well. Neha Singh, a former Google engineer who also helped build Vogue ’s digital properties, wasn’t satisfied with that status quo. “This interface — a grid of thumbnails on a white background — was created by Amazon 25 years ago to sell books, and from there it got used somehow for every c

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail Focus

NOVEMBER 8, 2021

Beaverbrooks, the family-owned jewellery retailer, has opened a brand-new boutique at centre:mk Milton Keynes, one of the top 10 retail destinations in the UK. Upsizing into a new unit, Beaverbrooks has launched in a 2,744 sq ft store on Crown Walk, more than doubling its presence at centre:mk and adding a new luxury boutique from premium watchmaker, TAG Heuer.

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Retail TouchPoints

NOVEMBER 8, 2021

Creating impactful digital experiences that delight customers can be daunting, even for the largest brands. More is better — more data, more insights, happier shoppers. But more can also feel like ‘too much’ if you don’t know where to start. As you’re planning for 2022, here are four strategies to help you focus and refine the digital experience to realize immediate ROI in 2022 and beyond. 1.

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Fulfillment Returns Customer Experience Planning 278

Retail TouchPoints

NOVEMBER 8, 2021

Gatik autonomous delivery trucks deployed by Walmart are now operating daily, without a safety driver, in Bentonville, Ark. The multi-temperature self-driving box trucks have been navigating a “complex urban route” between a Walmart dark store and a Neighborhood Market since August. According to Gatik, this is the first time that an autonomous trucking company has removed the safety driver from a commercial delivery route on the “middle mile” anywhere in the world.

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Inside Retail

NOVEMBER 8, 2021

In the wake of a jump in the proportion of workers quitting jobs in the United States – dubbed the “Great Resignation” – Australia’s media has been warning of a surge in resignations here. “ Here comes the Great Resignation ,” reads one headline; “ Millions of Aussies predicted to leave jobs ” reads another. In fact: there is no evidence of such a phenomenon here if there was, it would be no bad thing Australia’s resignation rate has fallen to an all-time low.

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Retail TouchPoints

NOVEMBER 8, 2021

No more wrestling with metal tape measures that bend and snap back into DIYers’ hands: Lowe’s will launch a beta test of a room scanning and measurement tool, available in the Lowe’s iOS app, by the end of Q1 2022. (An embedded video demonstrates how the solution works.). Customers will be able to access the feature by pressing the Measure Your Space BETA button on select floor covering product detail pages.

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Inside Retail

NOVEMBER 8, 2021

There are implications for the advertising industry as it navigates new data privacy and compliance rules: Reliance on third-party cookies has been estimated to lead to a 36-per-cent decrease in measured and reported ROAS. There will be a shift towards probabilistic reach and more people-based measurement. An IRI study found “virtually no difference” in sales lift results when food and non-food brands captured 25 per cent or 50 per cent fewer iOS mobile IDs.

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Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail Focus

NOVEMBER 8, 2021

Grosvenor Britain & Ireland has announced that curated designer retailer, Tessuti, is to upsize at Liverpool ONE. The brand’s commitment to relocate to Paradise Street in a new global flagship is a significant vote of confidence in Liverpool ONE. Tessuti , part of JD Sports Group, has operated a 5,300 sq ft store on Liverpool ONE’s Peter’s Lane since 2013.

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ATS Fashion Management 189

Inside Retail

NOVEMBER 8, 2021

In 2020, for the first time in Australia, more than half the shareholders of a public company voted in support of a climate change resolution put forward by shareholders in the face of opposition from the company’s board of directors. The resolution, advanced at Woodside Petroleum’s annual general meeting, called for the company to establish hard targets to bring its own emissions and the emissions caused by the use of its products globally in line with the Paris Agreement to keep global warming

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Finance Accounting Returns Marketing 246

Retail Focus

NOVEMBER 8, 2021

Goldsmiths, part of the Watches of Switzerland Group, has opened its doors today to unveil its dynamic new design at its Brighton showroom, at Churchill Square. The Brighton showroom is only the third of Goldsmith’s new concept showrooms to open, following the opening of the Canterbury and Reading showrooms during October. The showroom reveals a whole new interior concept, as well as an exceptional new lineup of luxury timepieces from the best names in Swiss watchmaking alongside world-renowned

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ATS Customer Experience Shopping 162

Inside Retail

NOVEMBER 8, 2021

In the wake of a jump in the proportion of workers quitting jobs in the United States – dubbed the “Great Resignation” – Australia’s media has been warning of a surge in resignations here. “Here comes the Great Resignation,” reads one headline; “Millions of Aussies predicted to leave jobs” reads another. In fact: there is no evidence of such a phenomenon here if there was, it would be no bad thing Australia’s resignation rate has fallen to an all-time low.

Returns 245

Returns Finance Management Marketing 245

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Wire

NOVEMBER 8, 2021

Small retailers selling toys are finding it more difficult to get supplied from big brands as the nation’s biggest retailers get first dibs on available supply. “The message in the toy business has always been: Walmart and Target first,” said Sean Maharaj, managing director at consulting firm AArete and a former supply chain analyst for Mattel.

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Management ATS 130

Inside Retail

NOVEMBER 8, 2021

Following a difficult, but relatively strong annual result for last year , outdoor group Kathmandu has suffering a weak start to FY22, with first quarter sales down for both its Kathmandu and Rip Curl brands. Kathmandu saw sales fall 17.6 per cent during the 13 weeks to 31 October, while Rip Curl sales fell 9.4 per cent, though both were considered positive when adjusted for the impact of Covid-19 lockdowns across Australasia.

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Outdoor Wholesale Fulfillment Management 245

Retail Wire

NOVEMBER 8, 2021

American consumers are trading down to lower priced meat cuts as inflation drives prices higher. “Everybody is trying to find something that fits within their wallet,” said Carey Otwell, director of meat and seafood at Mitchell Grocery Corp.

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Consumer ATS 130

Inside Retail

NOVEMBER 8, 2021

Australia Post is gearing up for a particularly busy week, as Click Frenzy’s ‘The Main Event’ kicks off on Tuesday evening, signaling the first major holiday-season shopping event for FY22. And, after a two-year period which has seen online shopping hit new levels of relevance and usefulness to the average Australian, the delivery firm is expecting the 53-hour shopping event to lead to one of its biggest parcel weeks of the year.

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Shopping Management 233

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Wire

NOVEMBER 8, 2021

The federal government has cleared the way for international travelers to return to the U.S. giving hope to retailers that tourists will help to boost sales during the holiday selling season. “The return to the service and the experience economy is going to be positive and beneficial for retail and it’s going to be enhanced furthermore by these international visitors returning to the U.S.,” said National Retail Federation CEO Matt Shay.

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Returns 130

Inside Retail

NOVEMBER 8, 2021

What do two retailers like Edible Blooms and Appliances Online selling chocolate bouquets and bulky whitegoods have in common? They’re both focused on offering customers an excellent experience with their businesses from beginning to the end, when they’re shipped and delivered to recipients. Welcome to the latest episode of the Modern Retail Playbook, our four-part video series with Commonwealth Bank, where industry heavyweights share insights and thoughts on the challenges and opportunities in

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Shipping Management Consumer ATS 130

Cisco Retail

NOVEMBER 8, 2021

Cloud is an essential element of a digital enterprise, and the pandemic has made this fact indisputable. Gartner predicts businesses to spend a total of $480 billion on public cloud services in 2022 , a 21% increase compared to 2021. Besides accelerating the speed of innovation, cloud technologies enhance employee experience by efficient delivery of software services.

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Location Marketing ATS 144

Inside Retail

NOVEMBER 8, 2021

When European countries started reopening their borders to one another back in June and tourism within the EU began anew, it raised some envious eyebrows in the APAC region but didn’t make a ripple in terms of policy. Most APAC countries were thoroughly mired in lockdowns; governments were not only maintaining draconian restrictions but reassuring their populations that borders would be open only over their dead political bodies.

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Planning Accounting Shopping Returns 130

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Small Biz Trends

NOVEMBER 8, 2021

Amazon Pay is a fast and easy way to purchase products and services. There is no transaction, membership or currency conversion fee. Small businesses need to pay attention. Customers can buy things from your e-commerce online storefronts and/or website using the data stored in their Amazon account. They can shop with Amazon Pay at your store. Even Independent shop owners can link with Amazon to let buyers used credit card information stored.

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Inside Retail

NOVEMBER 8, 2021

Consumers’ willingness to drop hundreds of dollars on the latest releases from Nike, Adidas, Yeezy and other hyped-up brands is fuelling the growth of premium sneaker and streetwear retailer Subtype, which is set to open its fifth bricks-and-mortar store on November 20. Located on Edward Street in Brisbane, amongst luxury retailers, such as Cartier, Hermès and Louis Vuitton, the new store will extend Subtype’s reach into Queensland for the first time.

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Retail Dive

NOVEMBER 8, 2021

The joy of the season wasn't as prevalent last year. With the continued threat of the pandemic and rise of e-commerce, it hasn't fully returned this year either.

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Shopping Returns 129

Retail Wire

NOVEMBER 8, 2021

Kroger is looking into a fake press release that went out last week claiming the retailer was going to accept bitcoin for product payments at its stores. Walmart was the target of a fake press release in September claiming that it would access cryptocurrency as payment.

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ATS 100

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience

Cisco Retail

NOVEMBER 8, 2021

It has certainly been an exciting time to be in Industrial Security. This year we’ve seen attacks on the water supply in the US, on oil pipelines , and our health care systems. While these can be concerning events, I often get frustrated with the media coverage. To the general public, s uch events are often presented as apocalyptic and that our society is unable to do anything about them.

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Planning ATS 118

Retail Wire

NOVEMBER 8, 2021

Fifty-seven percent of cyber attacks this year on e-commerce sites were carried out by bots, according to an analysis by Imperva Research Labs. REtailer sites remain a prime target for malicious actors this holiday season.

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Retail Dive

NOVEMBER 8, 2021

From Warby Parker and Allbirds to Claire's and Mattress Firm, companies across sectors are seizing the opportunity to enter the public markets.

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Marketing 122

Retail Wire

NOVEMBER 8, 2021

Aaron Rodgers, who is prominently featured in State Farm’s commercials, was present in only 1.5 percent of the spots on Sunday. This follows the Green Bay Packers’ quarterback testing positive for COVID-19 after having previously told the media he was “immunized” against the virus. Mr. Rodgers has not received a COVID-19 vaccine.

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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

Planning