Retail TouchPoints

JULY 15, 2021

Eddie Bauer is following the lead of other top retailers and getting into the rental business with the launch of a new program that will allow customers to rent its technical apparel and gear at “a fraction of the full retail price.”. In the outdoor category, Eddie Bauer is a bit late to the game — REI Co-op has rented its gear for decades and expanded its offerings in 2019; that same year, DTC Coozie Outdoors (which has since been renamed as Arrive Outdoors )launched its own gear rental program

Outdoor 299

Outdoor Apparel Shipping Retailing Pricing 299

Inside Retail

JULY 15, 2021

Former Australia Post exec, John Cox, is taking up a role at Coles as chief technology officer. Cox was previously AusPost’s executive general manager of transformation and enablement. Cox is just one of several senior leaders at Australia Post who have departed from the company recently, which The Australian described as “a mass exodus”. Two of the former employees have left to join former CEO Christine Holgate at Global Express – Michael Oates, former manager of mail services and Holgate

Returns 264

Returns Management ATS Supermarket 264

Retail TouchPoints

JULY 15, 2021

Is the shift to digital is a one-way door or will ecommerce go back to pre-pandemic levels? Which categories will be able to capitalize on new or accelerated digital behaviors? During this Retail ThinkTank discussion, Alicia Esposito sits down with Rick Watson, Founder and CEO of RMW Commerce Consulting discusses how once-laggard categories are driving new innovation across digital, advertising, social and even marketplaces.

Advertising 299

Advertising 299

Inside Retail

JULY 15, 2021

Former AusPost exec takes on role as Coles CTO. Former Australia Post exec, John Cox, is taking up a role at Coles as chief technology officer. Cox was previously AusPost’s executive general manager of transformation and enablement. Cox is just one of several senior leaders at Australia Post who have departed from the company recently, which The Australian described as “a mass exodus”.

Department Stores 246

Department Stores Apparel Fulfillment Management 246

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail TouchPoints

JULY 15, 2021

Walmart is bringing its robotics efforts to the next level by automating 25 of its 47 regional distribution centers through a partnership with Symbotic. The new capabilities will help the retail giant speed up intake, boost accuracy and change how it handles freight at the upgraded facilities. Currently, Walmart stores its inventory until needed, at which point the items are manually packed onto a 53-foot trailer and shipped to the store that needs them.

Shipping 290

Shipping Customer Experience Planning ATS 290

Inside Retail

JULY 15, 2021

By the end of the year, the number of emails being sent to consumers is expected to increase to 320 billion, according to data from Statista. But for businesses to cut through the noise of the extremely competitive world of email marketing, a strong collaboration between a company’s marketing and technology teams is needed, according to Iain Hunneybell, Yoox Net-a-Porter’s global head of information security.

Marketing 246

Marketing ATS Consumer Returns 246

Inside Retail

JULY 15, 2021

Inside Retail: What are some of the challenges for working women that continue today and what can leaders do to help support them? Erica Berchtold: Something that I’ve continued to witness first hand is women falling mercy to the ‘I’m probably not ready yet’ syndrome. Particularly when it comes to leadership roles, many women can hesitate to throw their hat in the ring.

Shopping 246

Shopping Marketing ATS 246

Retail TouchPoints

JULY 15, 2021

StormGeo , a provider of weather intelligence and decision support solutions, has launched the Wildfire Risk Assessment to help U.S. businesses protect against the threat of wildfires. The product uses StormGeo’s weather data to report on a fire’s size, smoke and air quality, and ultimately forecast the risk of a fire developing or spreading. Wildfire Risk Assessment looks at the three main risks wildfires pose businesses: current active fires, smoke and air quality, and forecast fire danger, w

Planning 264

Planning Store Operations ATS 264

Inside Retail

JULY 15, 2021

Gilly Hicks, the once Sydney-themed lingerie brand of US apparel giant Abercrombie & Fitch, has released a gender-inclusive range of lingerie as it sets out to reinvent the brand. . The launch coincides with a new store prototype and a digital experience. “As part of its brand evolution, Gilly Hicks is now more gender-inclusive; the brand is introducing underwear, loungewear and activewear in patterns and colours that match everyone’s styles, regardless of gender identity,” the company said

Apparel 246

Apparel Location Returns Shopping 246

Retail TouchPoints

JULY 15, 2021

Work culture matters. Now more than ever. The past year has been a lesson in patience and fortitude as we’ve braved a global pandemic, bracing revelations about systemic injustice and some of the most divisive politics in our country’s history. It’s also made clear just how much of an opportunity — and obligation — we in the workplace have to step up and lead by example with inclusion and kindness.

Consumer 264

Consumer Accounting Customer Experience ATS 264

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

JULY 15, 2021

The state of Victoria is entering a snap five-day lockdown starting 11:59 tonight in an effort to quash Covid-19 cases that have popped up in the community. As of Thursday, 18 cases were confirmed in the state. Premier Dan Andrews said the restrictions that were in place during the last lockdown would be repeated now. “If you were authorised to work then, you will be authorised to work now.

Supermarket 246

Supermarket Shopping 246

Retail Wire

JULY 15, 2021

Restaurant chains signed 23 new lease deals in Manhattan during the second quarter and retailers agreed on 10 others as lower rents are being offered by landlords trying to attract commercial tenants following the damage done to their businesses last year by the novel coronavirus pandemic. “Restaurants are busy right now. Super busy. And so a lot of that deal-making is a bit opportunistic because … people are thinking more about the long-term comeback,” said David LaPierre, vice chairman o

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189

Inside Retail

JULY 15, 2021

What started out as a personal blog for Jessica Sepel during her studies in health and nutrition over 10 years ago, laid the foundations for what is now leading wellness and lifestyle brand JSHealth. The small but loyal community of followers Sepel built up over the years now stands at more than a million. “I’m very grateful for that because the community could see that I had a genuine desire to help.

Boutique 246

Boutique Marketing Returns Consumer 246

Retail Wire

JULY 15, 2021

Hubert Joly is credited with turning Best Buy around after joining the consumer electronics retailer in 2012. His humanistic and empathetic approach to leadership is credited with helping to make necessary cultural changes at the company that led to its success during and after his tenure. Now, Mr. Joly is looking to do something similar on a macro level by convincing corporate leaders that social responsibility, including paying more in taxes, is much better for their companies and the economy

Management 130

Management Consumer ATS 130

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Inside Retail

JULY 15, 2021

Sales of sneakers on Ebay Australia have increased by 51 per cent since the launch of the company’s Authenticity Guarantee service in May, where third-party experts verify any Nike, Adidas, New Balance, Converse or Vans sneaker sold for over $150 to ensure shoppers aren’t getting duped by a fake. Now with the opening of a local authentication centre in Sydney, sales are expected to grow even further.

Marketing 244

Marketing Shipping Planning Fashion 244

Retail Wire

JULY 15, 2021

The U.S. Consumer Product Safety Commission has sued Amazon.com in efforts to hold the company responsible for defective products sold on its online marketplace. The federal agency is seeking to have Amazon pay a penalty and issue a recall call for hundreds of thousands of defective items including children’s clothing and hair dryers. Amazon spokesperson Mary Kate McCarthy said, “Customer safety is a top priority and we take prompt action to protect customers when we are aware of a safety

Consumer 130

Consumer 130

Inside Retail

JULY 15, 2021

Prime Minister Scott Morrison has suggested further federal government support will be available for businesses and individuals affected by future COVID-19 lockdowns and will come into effect from the second week of restrictions. The news comes as Victoria heads into a state-wide five-day snap lockdown, coming into effect as of 11.59pm Thursday, to curb an outbreak of the virus.

Payment Services 241

Payment Services ATS 241

Cisco Retail

JULY 15, 2021

We have all heard the maxim “Life Imitates Art”. It might also be true that Life imitates IT operations as well. A recent personal experience led me to a new perspective on how important it is to have proper Day 2 Operations Tools in the data center. In this blog post, I refer specifically to Nexus Dashboard Insights as the tool of choice for ACI and NXOS DC fabrics.

ATS 143

ATS Consumer 143

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Inside Retail

JULY 15, 2021

Last year demonstrated the importance of global supply chains and local manufacturing to keep our supermarket shelves full. To achieve this, we need to run efficient supply chains from paddock to plate, procurement to delivery and supplier to consumer. But most businesses aren’t delivering anywhere near their true potential, capacity or capability. With over two decades of experience in global manufacturing, I’ve seen how the best-of-the-best companies operate.

Supermarket 221

Supermarket Accounting Planning Management 221

Cisco Retail

JULY 15, 2021

Scratch two things off the list! The Center for Internet Security (CIS) recently dropped the number of Critical Controls from 20 to 18. Some of us still think of them as the SANS Top 20, so that’s kind of a big deal. There really aren’t fewer things to do, of course. CIS updated the Controls to better address modern technology and to help you prioritize.

Management 142

Management ATS 142

Inside Retail

JULY 15, 2021

Michael Hill has enjoyed a “solid” year of sales despite the impact of the Covid-19 pandemic, with same store sales up 8.6 per cent for the year to 27 June despite over 10,000 lost trading days. Digital sales grew 1.1 per cent and broke $30 million for the first time for the group, hitting 6.2 per cent of full year sales. “This performance provides further evidence that our strategic transformation agenda is on track and delivering.

Marketing 195

Marketing ATS Accessories Fashion 195

Talking Retail

JULY 15, 2021

A Nisa Local forecourt retailer in Yorkshire has made changes during the Covid lockdown that have led to a 75% increase in sales. The store at Pocklington Services found that during the Covid outbreak commuter footfall fell dramatically, but this was replaced by a new sort of customer, those using the store for their main. This story continues at Changes made during Covid outbreak help forecourt store boost takings by 75%.

ATS 132

ATS 132

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Nvidia

JULY 15, 2021

This GFN Thursday marks a new millennium for GeForce NOW. By adding 13 games this week, our cloud game-streaming service now offers members instant access to 1,000 PC games. That’s 1,000 games that members can stream instantly to underpowered PCs, Macs, Chromebooks, SHIELD TVs, Android devices, iPhones and iPads. Devices that otherwise wouldn’t dream of playing the latest PC hits now have access to 1,000 fully optimized games, streamed with GeForce performance.

ATS 130

ATS 130

Retail Wire

JULY 15, 2021

Eddie Bauer has added a new option to enable customers to rent outdoors gear for a fraction of the price of buying outright. “Our mission is to make sure that anyone who wants to have an outdoor experience can have one no matter the cost. Apparel, outerwear and gear is expensive and not all that convenient. This is another way to participate,” said Kristen Elliot, vice president of marketing at Eddie Bauer.

Outdoor 100

Outdoor Apparel Marketing ATS 100

Retail Dive

JULY 15, 2021

Toys R Us went bankrupt years ago and hasn't really been replaced. Here's how others are designing experiences for a digitally enabled generation.

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Retail Wire

JULY 15, 2021

Work attire has become less formal, with comfort topping the wish lists of employees returning to their places of employment. Ana Andjelic, chief brand officer for Banana Republic, said, “All bets are off” when it comes to office attire. “We are seeing hybrid dressing: workwear meets eveningwear meets leisurewear,” she said of current trends.

Returns 100

Returns 100

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience

Retail Dive

JULY 15, 2021

The retailer aims to add more than 1,000 stores this year as it looks to nearly double its already vast store footprint in the coming years.

Planning 137

Planning 137

Retail Wire

JULY 15, 2021

Eighty-two percent of executives surveyed by the Massachusetts Institute of Technology’s Center for Transportation and Logistics and the Council of Supply Chain Management Professionals said their companies’ commitments to supply chain sustainability were not lessened as as a result of challenges created by the novel coronavirus pandemic over the past year-plus.

Supply Chain Management 100

Supply Chain Management Management 100

Talking Retail

JULY 15, 2021

Nestlé Confectionery is set to launch a limited edition popcorn bar for its KitKat Chunky brand. KitKat Chunky Salted Caramel Popcorn will be available from 2 August in a 42g bar, featuring wafer alongside a layer of salted caramel popcorn filling, covered in milk chocolate (70p). The launch will be supported with social media and. This story continues at Nestlé expands KitKat Chunky range with caramel popcorn bar.

ATS 119

ATS 119

Retail Wire

JULY 15, 2021

Apple is working with Goldman Sachs to launch its own buy now, pay later service, which will not require customers to have Apple Pay. The new service, Bloomberg reports, will enable shoppers to choose the option to make interest-free purchases over a shorter period of time or with interest for a more extended period.

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100

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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

Planning