Retail TouchPoints

APRIL 28, 2021

Robert Redford’s retail brand Sundance will open its newest store in greater Detroit’s The Village of Rochester Hills outdoor lifestyle center. The 4,120-square-foot store will be the first location in Michigan for the retailer, which sells women’s and men’s apparel, jewelry, footwear, accessories, home furnishings and art. One-of-a-kind pieces and items exclusive to Sundance will be the cornerstone of the product offering.

Location 282

Location Home Furnishings Jewelry Outdoor 282

Inside Retail

APRIL 28, 2021

Amazon Australia has today launched its Amazon Hub parcel pick up network in Perth, and added hundreds of new locations across existing networks in New South Wales, Victoria and Queensland. The expansion of its pick up network comes after the surge of Australians having tried online shopping for the first time during the Covid-19 crisis, with the network now available at more than 750 locations across the country.

Location 264

Location Returns Shopping ATS 264

Retail TouchPoints

APRIL 28, 2021

Retail market intelligence provider EDITED has acquired DynamicAction , which specializes in internal retail analytics. The newly combined company, which will operate under the EDITED name, will allow retailers to combine global market data with supply chain ecosystem information for rapid insights. Financial terms of the deal were not disclosed. “Our acquisition of DynamicAction marks a significant milestone in our mission to transform the future of ecommerce,” said Geoff Watts, CEO and Co-foun

Marketing 240

Marketing Retail Marketing 240

Inside Retail

APRIL 28, 2021

Like many talented industry professionals last year, Uniek founder Katherine Gracey was motivated to finally take the plunge and launch her own loungewear direct-to-consumer business. Here, we chat with the former head of marketing at Mercedes-Benz about what she learnt from the auto brand, her favourite retailers and why diversity and inclusion are at the heart of her start-up.

Fashion 246

Fashion Marketing Promotions Customer Experience 246

Advertisement

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail TouchPoints

APRIL 28, 2021

© Philipp Lipiarski. For coffee devotees, there’s something captivating about the aroma of a freshly brewed cup and that first sip in the morning. Luxury coffee and espresso brand Nespresso is tapping into the power of those emotive experiences with the launch of its new immersive flagship boutique concept in Vienna, Austria. With a global retail network of 809 boutiques in 532 cities, Nespresso views these physical locations as an integral part of its omnichannel approach.

Boutique 240

Boutique Beauty and Health Shopping Returns 240

Inside Retail

APRIL 28, 2021

Property investor Fortius and ASX-listed company Irongate Group have acquired Adelaide shopping complex Rundle Place for $210 million from its previous owner, The Blackstone Group. “The acquisition demonstrates our confidence of the value proposition in this transaction and we’ll again roll the sleeves up to achieve our vision,” said Sam Sproats, Fortius chief executive.

Wholesale 245

Wholesale Supermarket Shopping Management 245

Inside Retail

APRIL 28, 2021

Bunnings has entered into an agreement to buy up Beaumont Tiles, following its recent acquisition of Adelaide Tools , in an effort to extend its expertise into new areas of the DIY and homewares market. The acquisition is still subject to regulatory approval, but should it go through it will see the business’ management team remain in place to continue it’s 61-year history, according to Bunnings’ managing director Mike Schneider.

Management 244

Management Location Consumer Marketing 244

Retail Focus

APRIL 28, 2021

Trinity, the Landsec retail and leisure destination in the heart of Leeds, has announced the opening of a new permanent shop for Sky, Europe’s leading media and entertainment company. The new shop forms part of Sky’s strategy to move into bricks and mortar retail, to deliver an enhanced customer experience and showcase the wider Sky offer. Bringing Sky’s innovative pay TV, mobile, and broadband products under one roof, the Trinity unit is separated into designated themed areas, including a ‘Cust

Shopping 162

Shopping ATS Customer Experience Location 162

Inside Retail

APRIL 28, 2021

Woolworths Group has pulled the plug on plans to open a Dan Murphy’s store in Darwin after an independent panel ruled that the development should not go ahead. The proposed location of the store, next to three ‘dry’ Aboriginal communities, was heavily criticised by Indigenous communities and advocacy groups, with some calling for Woolworths’ Reconciliation Action Plan to be revoked.

Planning 234

Planning Supermarket Consumer Shopping 234

Retail TouchPoints

APRIL 28, 2021

The past year has been difficult. Many dealt with feelings of loss, defeat, and general unsettlement. It was not all bad, though. Through this crisis also came a renewed sense of compassion. We saw a surge in value placed on relationships with loved ones, and greater significance placed on feelings of thankfulness and appreciation for all the love and support that did surround us.

Jewelry 156

Jewelry Fashion Marketing Apparel 156

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

APRIL 28, 2021

The use of videos as part of a retail marketing strategy is a tried and tested method to catch consumers’ attention and drive sales. From TV shopping channels to online shopping, videos have demonstrated that they are the best method to connect with customers at the convenience of their own home. Some countries have been slow to catch up with livestream shopping but the coronavirus outbreak has sparked the interest of many and the use of livestreaming platforms has skyrocketed.

Shopping 204

Shopping Outdoor Fashion Marketing 204

Retail Wire

APRIL 28, 2021

Allbirds, the direct-to-consumer sneaker brand, is considering filing for an initial public offering as investor interest is high. The company, which features shoes made from merino wool, is a favorite among environmentally conscious consumers. Allbirds’ sneakers require 60 percent less energy to make than synthetic rivals. The company was last valued at around $1.7 billion.

Consumer 147

Consumer ATS 147

Inside Retail

APRIL 28, 2021

Garment workers, who were some of the first people to feel the impact of Covid-19 when China shut its factories in February 2020, are still bearing the brunt of the pandemic over one year later. The last two weeks have seen local governments in some of the world’s biggest garment manufacturing hubs, including India, Bangladesh and Cambodia, reinstate lockdowns amidst surging case numbers, even as life begins to return to normal in countries like the US and UK.

Payment Services 162

Payment Services Apparel Fashion Returns 162

Retail Wire

APRIL 28, 2021

7-Eleven plans to spend $70 million this year, more than double what it spent in 2020, to rebrand the chain in the minds of consumers. The commercials will depict a wide variety of customers who shop in the chain’s stores. The campaign, “Take It to Eleven,” is directed by Harmony Korine, director of “Spring Breakers.

Planning 130

Planning Consumer Shopping 130

Advertisement

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Inside Retail

APRIL 28, 2021

The Chinese fast fashion giant may be one of the most downloaded fashion apps around the world, but it continues to maintain a low corporate profile. Ask any consumer to name a fast fashion retailer and they probably think of H&M, Zara or Gap. Chances are not many will point towards Chinese online brand Shein. Yet, Shein was the most downloaded fashion shopping app on Apple’s app store in Australia at the end of March 2021.

Fast Fashion 162

Fast Fashion Fashion Target Market Consumer 162

Hyken

APRIL 28, 2021

This is why some companies get a bad rap! Our colleague here at Shepard Presentations, Nate Jones, shared a story about something that recently happened to his father. This is a great customer service training lesson. He bought a new car. About a month later he’s in a parking lot and the car won’t start. So, he calls the dealership’s customer service number, which was actually a support center for all of that brand’s dealerships in the U.S. – maybe even the world.

Customer Experience 145

Customer Experience ATS 145

Inside Retail

APRIL 28, 2021

Don’t trust the size guide? You don’t need to anymore…. As bricks and mortar retailing returns to pre-pandemic rates, business owners are left to question whether the traditional in-store experience suffices in this new, convenience-driven consumer world. Traditional fitting rooms, once considered a staple amongst shoppers, are slowly being phased out as smart mirrors and virtual TryOn evolves from novelty to necessity.

Fashion 130

Fashion Returns Consumer Accounting 130

Retail Dive

APRIL 28, 2021

After a massively expensive Ch. 11, what's left of the company doesn't have enough cash to pay its professionals and outstanding vendor claims.

143

143

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Inside Retail

APRIL 28, 2021

Coles has partnered up with Finnish tech provider RELEX, to replace manual ordering systems for fresh fruit and veg with AI-enabled, cloud-based tech designed to improve efficiency and reduce waste. The technology will be rolled out in all 850 Coles stores throughout the country, and in seven fresh produce distribution centres. The RELEX platform will integrate with Coles’ existing in-house analytics system, which has already been rolled out to provide forecasting for other non-fresh categories,

Management 130

Management Supermarket Accounting 130

Cisco Retail

APRIL 28, 2021

For the past couple months I have been working on the next installment (among some other exciting things) of the DNAC automation journey. As you’ve seen in Part 1 and Part 2 of this series, it is super simple to get started with the Cisco DNA Center Python SDK and build your first automation use case. I’ve been asked about this use case numerous times from our awesome DevNet Community, so thought I’d cover it here.

Returns 124

Returns ATS 124

Inside Retail

APRIL 28, 2021

Coles has partnered up with Finnish tech provider RELEX, to replace manual ordering systems for fresh fruit and veg with AI-enabled, cloud-based tech designed to improve efficiency and reduce waste. The technology will be rolled out in all 850 Coles stores throughout the country, and in seven fresh produce distribution centres. The RELEX platform will integrate with Coles’ existing in-house analytics system, which has already been rolled out to provide forecasting for other non-fresh categories,

Management 130

Management Supermarket Accounting 130

Retail Wire

APRIL 28, 2021

Costco is maintaining senior hours for club members 60 and older across much of the chain. It has, however, removed clubs from the list in states that have seen significant declines in COVID-19 cases due to residents getting vaccinated against the virus. Costco has removed clubs in Arizona, Nevada, New Jersey, New Mexico, New York and Virginia from those offering special shopping hours.

Shopping 100

Shopping 100

Advertisement

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Inside Retail

APRIL 28, 2021

Don’t trust the size guide? You don’t need to anymore…. As bricks and mortar retailing returns to pre-pandemic rates, business owners are left to question whether the traditional in-store experience suffices in this new, convenience-driven consumer world. Traditional fitting rooms, once considered a staple amongst shoppers, are slowly being phased out as smart mirrors and virtual TryOn evolves from novelty to necessity.

Fashion 130

Fashion Returns Consumer Accounting 130

Retail Wire

APRIL 28, 2021

Starbucks is expecting sales and profits to increase as more Americans get vaccinated against COVID-19 and social distancing restrictions are lifted by states. The coffee giant posted a nine percent gain in same-store sales during the quarter ending on March 31. “Customers crave human connection,” Starbucks CEO Kevin Johnson during an earnings call with investors.

Returns 100

Returns Shopping Marketing ATS 100

365 Retail

APRIL 28, 2021

New schemes testing out ways to boost access to cash within communities, which could eventually be rolled out more widely across the UK, have gone live. A “new model for high street banking” is among the initiatives being trialled, involving a collaboration between the Post Office and high street banks to help bring back local banking services. ATM and bank branch closures, as well as the impact of the coronavirus pandemic, have sparked concerns about the future of cash, although the UK Governme

Payment Services 111

Payment Services Location Planning Consumer 111

Retail Wire

APRIL 28, 2021

DoorDash has updated its pricing to include a new basic plan that charges restaurants 15 percent of each order, about half the previous rate. The new plan places limits on orders that qualify and the areas where delivery will be covered. The new pricing shifts more of the costs to customers instead of restaurants.

Planning 100

Planning 100

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience

Retail Times

APRIL 28, 2021

B2C online marketplaces such as Amazon and Walmart are a very big deal, with $2.67 trillion spent globally on the top 100 online marketplaces in 2020. That’s 62% of global online retail sales. Unsurprisingly the B2B world, from software and life sciences to chemicals, electronics, and business services, is looking to the marketplace model.

105

105

Retail Wire

APRIL 28, 2021

Ryan Cohen, the co-founder of Chewy who will take over as chairman of GameStop in June, has a plan focused on digital operations and improved customer service that he believes will turn the gaming retailer around. GameStop is ahead of scheduling in paying down its debt, so that will give Mr. Cohen and executive leadership at the chain some time, but whether the planned transformation will take place is simply a question at this point.

Planning 100

Planning ATS 100

Cisco Retail

APRIL 28, 2021

Considering the significant role that technology and the internet plays for many individuals, it may be a surprise that there are still over three billion individuals worldwide without reliable access to technology or the internet. Research has shown that access to the internet leads to more learning opportunities. According to UNESCO , having digital skills is crucial for future participation within the global economy.

Location 105

Location Management ATS 105

Retail Wire

APRIL 28, 2021

The murder of George Floyd while in the custody of Minneapolis police last year hit close to home for Target CEO Brian Cornell. The murder took place just a few blocks from the retailer’s headquarters and awakened Mr. Cornell to the idea that Mr. Floyd could just as easily have been one of Target’s associates. “I recognize that it’s time to take it to another level, and that as CEOs, we have to be the company’s head of diversity and inclusion,” he said.

100

100

Advertisement

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

Planning