Wed.Feb 16, 2022

article thumbnail

How AI will increase your search ROI

Inside Retail

Your on-site search bar is one of the most popular ways for customers to find what they are looking for on your site. It also offers conversion rates 1.8x higher than browsing alone! However, most e-commerce businesses treat search as an infrastructure cost like web hosting. Friends, retailers, countrymen… lend me your ears… if there’s one myth to dispel, it’s that search is “just another website feature” or “sunk cost.

Returns 360
article thumbnail

1 in 4 American Adults Have a Disability — Does Your Site Give Them a Great Shopping Experience?

Retail TouchPoints

Digital accessibility is becoming a big topic in retail, and it’s easy to see why: one in four American adults, or 61 million people, identify as having some kind of disability, according to Perkins Access. Globally, shoppers with disabilities spend $1.2 billion annually, and retailers looking to earn their business need to make their shopping experience as pleasant as it is for any other customer. “ The audience of people with disabilities is larger than most people think ,” said Geoff Freed, D

Shopping 317
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Covid closures eat into Hallenstein Glasson sales and profit

Inside Retail

Hallenstein Glasson has warned shareholders both sales and profit will be down in the six months to February 1. In a trading update, Stuart Duncan, group CEO, said trade in a number of its stores continued to be disrupted by Covid-19, resulting in 5432 lost trading days. Online sales – which now account for 33 per cent of group turnover – made up for some of that impact.

article thumbnail

Kohl’s Unveils Next 400 Sephora Shop-in-Shop Locations

Retail TouchPoints

Kohl’s has identified the next 400 stores that will be adding Sephora at Kohl’s shops this year as it continues toward its goal of 850 shop-in-shops by 2023. From Alaska to Maine, the 400 stores will span 36 states and bring the current Sephora at Kohl’s location total to 600. Introduced in fall 2021 , Sephora at Kohl’s features a 2,500-square-foot fully immersive beauty experience that mimics the look and feel of a freestanding Sephora.

Location 297
article thumbnail

Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

article thumbnail

The Reject Shop posts sales decline due to lockdowns, absenteeism

Inside Retail

The impact of Covid-related lockdowns and disruptions across international and domestic supply chains have affected The Reject Shop’s sales performance in the first half of this financial year. In an ASX announcement, the discount retailer has announced that sales for the half were estimated at $424.7 million, down by 2.2 per cent compared to the previous year.

Shopping 245
article thumbnail

RetailROI Virtual SuperFriday Event Raises $285K for Vulnerable Children

Retail TouchPoints

Despite a last-minute move from an in-person to a virtual event necessitated by the COVID-19 omicron variant, the Retail Orphan Initiative’s annual fundraising event raised more than $285,000 for orphans and at-risk children. This is the 13 th year RetailROI has held a January fundraiser, and a donation by First Insight covering administrative expenses means the entire amount raised goes to charitable grants.

ATS 276

More Trending

article thumbnail

Death and Taxes — Why You Won’t be Able to Escape One in the Metaverse

Retail TouchPoints

The metaverse — a parallel digital reality where users can navigate virtual worlds and engage with others — is the hottest topic in ecommerce right now. Some think it will revolutionize the way we shop forever, marrying the advantages of in-person and online shopping and unlocking new possibilities for how we buy and sell products (both physical and digital).

article thumbnail

Southeast Asian online supermarket HappyFresh bets big on dark stores

Inside Retail

One of Southeast Asia’s largest online grocery platforms, HappyFresh, plans to open as many as 100 dark stores across the region to facilitate fresh and dry grocery delivery. HappyFresh currently operates in Indonesia, Thailand and Malaysia, and will focus on growing its business within these markets in the coming year, according to chief executive Guillem Segarra.

article thumbnail

January Retail Sales Climb 3.8% Over Previous Month

Retail TouchPoints

The $649.8 billion in January 2022 U.S. retail sales represented a 3.8% gain over sales in December 2021 and a 13% increase compared to January 2021’s sales. These figures from the U.S. Census Bureau, which represent advance estimates and are adjusted for seasonal variations but not for price changes, indicated that the positive trends were not a one-month phenomenon: sales for the November 2021-January 2022 period were up 16.1% compared to the same period last year.

Consumer 264
article thumbnail

The perfect fit: Custom tailor Institchu reveals growth plans for 2022

Inside Retail

InStitchu’s business model – and its clothes – have been turning heads since James Wakefield and Robin McGowan launched the brand in 2012. And as the custom-made label heads into its second decade of business, the team is getting ready for an initial public offering to rocket its omnichannel customer experience: “Our whole business model is in examining and challenging the traditional pain points of retail: avoiding holding stock, being too reliant on either in-person shopping or onl

Planning 130
article thumbnail

How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

article thumbnail

Samuelson Furniture Debuts New Lifestyle-Focused Showroom

Retail TouchPoints

Samuelson Furniture , a manufacturer of casegoods (interior storage solutions) and seating for the hospitality and senior living sectors, has opened reimagined showroom curated by its in-house design studio and Creative Director Lisa Wilkie. Located at the brand’s factory and corporate headquarters in Paterson, N.J., the new showroom is designed to immerse guests in the future of hospitality and senior living environments.

Location 237
article thumbnail

Wesfarmers warns of more Covid disruption after first-half profit dives

Inside Retail

Retail conglomerate Wesfarmers has reported a 12.7-per-cent decline in first-half net profit, estimated at $1.213 billion with revenue of $17.758 billion. . The retail wing of the group comprises Bunnings, Officeworks, and Kmart Group, which includes Kmart, Target and Catch. Sales momentum increased at the end of the half as lockdown and store closures reduced although, across the group, the business lost around 34,000 store trading days.

article thumbnail

Nike store at London Designer Outlet is set to expand its footprint from 9,200 sq ft to 15,500 sq ft

Retail Focus

London Designer Outlet (LDO) has today announced that global sportswear brand Nike is set to increase its footprint at the centre by more than two thirds, as the leading fashion and lifestyle destination prepares for a bumper year of new brand arrivals. Following nearly eight years of successful trading, Nike will this month take possession of the new unit, increasing its store size by 68% from 9,200 sq ft to 15,500 sq ft at London Designer Outlet – part of developer Quintain’s transformat

ATS 130
article thumbnail

Tyson Foods lifts mask mandate for fully vaccinated workers

Retail Wire

Tyson Foods is ending its requirement that fully vaccinated workers wear masks at some of its facilities. The poultry giant mandated that workers be vaccinated against COVID-19 in November and has maintained its mask rule with the spread of the Omicron variant. “Though vaccinated associates are no longer required to wear a mask in our facilities, we support and respect an individual’s choice to continue wearing one,” the company said in a memo.

ATS 130
article thumbnail

Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

article thumbnail

Grill’d co-founder quits new role after drug-taking video leaked

Inside Retail

The CEO of Australia’s largest listed whisky-maker quit on Wednesday after video shared with the media showed him apparently smoking methamphetamine, part of what he claimed was a years-long extortion plot. Geoff Bainbridge, who was also the co-founder of Grill’d in earlier life, said he resigned from Lark Distilling after learning media had obtained the content “showing me engaging in illicit drug use” years earlier, even though he had almost no memory of the events.

article thumbnail

Shein moving its operations from China to Singapore ahead of IPO

Retail Wire

Shein, the online fashion retailer launched in 2008, is moving key members of its team from China to offices in Singapore. Chris Xu, the company’s founder and CEO, has become a permanent resident of Singapore, appears to be looking to bypass Chinese government regulations connected to offshore initial public offerings. Shein has been reported to be considering an IPO in New York this year.

Fashion 130
article thumbnail

Headcount alone isn’t enough for your headaches

Cisco Retail

We’ve all heard the phrases: An ounce of prevention is worth a pound of cure; failing to plan is planning to fail. But sometimes even the best plans fall short when attackers come calling on your enterprise. Helmuth von Moltke was famously quoted as saying, “No plan of operations extends with certainty beyond the first encounter with the enemy’s main strength.”.

Planning 139
article thumbnail

Bird flu expands across more states

Retail Wire

Federal agricultural officials have confirmed that birds infected with a deadly form of the avian flu have been discovered in flocks in Kentucky and Virginia. The latest finding follows an earlier report that revealed that turkeys in Indiana had tested positive for the virus. A total of 29,000 birds were destroyed after the discovery in Indiana.

130
130
article thumbnail

Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

article thumbnail

Cisco MDS 64G SAN Analytics: Architecture evolution

Cisco Retail

Cisco recently announced software availability of NX-OS 9.2(2) with support for SAN Analytics on the Cisco MDS 9700 Series switches with 64G Modules. This software release begins the next phase in the architecture evolution of SAN Analytics. In this blog we will do a high-level comparison of SAN Analytics Architecture between the Cisco MDS 32G and 64G platforms and look at some of the new innovations of Cisco MDS 64G SAN Analytics.

Shipping 119
article thumbnail

Retail sales increased nearly four percent in January

Retail Wire

Retail sales rose 3.8 percent in January, following a revised 2.5 percent decline in December, according to the Commerce Department. E-commerce sales were up 14.5 percent last month and dollar volume at consumer electronics and appliance retailers increased 4.6 percent. Spending fell one percent at restaurants, bars and gas stations.

Consumer 100
article thumbnail

Make Your Customer Smarter: Create an Educational Experience

Hyken

It’s natural that you would gravitate toward a person you perceived as an expert. When someone demonstrates a level of expertise and shares information you didn’t know, you tend to trust them. That expertise creates confidence. . For example, when you go to Best Buy and are looking for a new TV, you’ll find there are so many to choose from. Even when they have them all hanging on a wall, turned on so you can compare the quality of the pictures, it’s still confusing as to why one would be so mu

article thumbnail

Wayfair names Nike and Target vet as chief global supply chain officer

Retail Wire

Wayfair has hired Sean Halligan as its chief global supply chain officer. Mr. Halligan will oversee the expansion of the retailer’s fulfillment and delivery network and other initiatives aimed at optimizing its supply chain performance. He has worked for over two decades in supply chain positions for Cardinal Health, Nike and Target.

article thumbnail

The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

article thumbnail

How to install and configure MuleSoft Composer for Salesforce

Mulesoft

Do you struggle with integrating various systems under one roof for seamless automation? Enable your business team to create IT-approved connectors and templates by using MuleSoft Composer for Salesforce, which enables business administrators to easily and swiftly automate and create a 360-degree view of the customer. Let’s explore how to install and configure MuleSoft Composer […].

108
108
article thumbnail

Walmart’s reusable tote bags are part of zero waste pledge

Retail Wire

Walmart is testing reusable tote bags in its InHome direct-to-fridge delivery service. The test is part of the company’s initiatives to reach net zero waste in its U.S. and Canadian operations by 2025.

100
100
article thumbnail

Reimagining Modern Luxury: NVIDIA Announces Partnership with Jaguar Land Rover

Nvidia

Jaguar Land Rover and NVIDIA are redefining modern luxury, infusing intelligence into the customer experience. As part of its Reimagine strategy, Jaguar Land Rover announced today that it will develop its upcoming vehicles on the full-stack NVIDIA DRIVE Hyperion 8 platform , with DRIVE Orin delivering a wide spectrum of active safety, automated driving and parking systems, as well as driver assistance systems built on DRIVE AV software.

article thumbnail

Maersk looks for American logistics acquisitions

Retail Wire

Narin Phol, managing director for A.P. Moller-Maersk in North America, is looking to acquire companies in the market that can support its strategy of bringing together logistics companies in trucking, delivery and warehousing and connect them to its international freight operations. Maersk lat week acquired Pilot Freight Services for $1.68 billion.

article thumbnail

How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

article thumbnail

Atos Previews Energy-Efficient, AI-Augmented Hybrid Supercomputer

Nvidia

Stepping deeper into the era of exascale AI, Atos gave the first look at its next-generation high-performance computer. The BullSequana XH3000 combines Atos’ patented fourth-generation liquid-cooled HPC design with NVIDIA technologies to deliver both more performance and energy efficiency. Giving users a choice of Arm or x86 computing architectures, it will come in versions using NVIDIA Grace , Intel, AMD or SiPearl processors.

ATS 99
article thumbnail

Study finds Instacart’s growth leading the way for online grocery

Retail Wire

Instacart posted a 14 percent gain in sales last year while overall online grocery sales grew eight percent, according to a study by 1010data. “Despite new entrants in the grocery delivery space, Instacart continues to dominate the market and secure strategic growth,” the report reads. “Since Instacart is one of the top merchants in the online grocery space, this means Instacart is really driving growth for the grocery category online.

Marketing 100
article thumbnail

Covent Garden launches an Urban Farm in partnership with Square Mile Farms

A1 Retail

Over 120 vegetables and herbs will be cultivated, including 24 varieties of edible plants. Available to the local community, including schools, to farm and enjoy the fresh produce. Covent Garden continues to encourage the local community to make better environmental choices. Covent Garden, the pedestrianised cultural hub of Central London, is continuing its drive for a more sustainable capital.

96
article thumbnail

Necessity of IT and OT Alignment for Better Mission and Business Outcomes

Cisco Retail

Both information technology (IT) and operational technology (OT) capabilities are increasingly necessary to deliver desired mission and business outcomes. More and more, these outcomes rely on digital sensors and the data they provide to optimize operational systems and higher-level business and management applications. Current Environment. There is a rapidly growing explosion of digital sensors across governments and industries.

article thumbnail

Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.