Wed.Jun 29, 2022

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Interior Design Platform Mercato Place Affords Greener Sampling Process

Retail TouchPoints

Making the interior design sampling process more sustainable and simple, Mercato Place has introduced an online library that allows interiors professionals to choose the samples that are relevant to their specific needs. Mercato provides material samples from respected brands within the industry and affords tools that facilitate research and sourcing.

Returns 306
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Welcome to the future: Bricks-and-mortar retail undergoes a revolution

Inside Retail

For those who think the bricks-and-mortar concept in retail is dead, think again. Companies like digital art gallery Teleport in Hong Kong are bringing a new meaning to immersive experiences that can be translated into physical spaces. Edward Eremyan, founder and CEO of Teleport, explains that its immersive art experience that debuted back in November last year promises innovative ways for people to view the art form of NFTs, digital projections, interactive installations and online auctions.

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How to Design Your Retail Space With Security in Mind

Retail TouchPoints

A successful retail space uses the art of design to provide a clean, aesthetically pleasing and accessible storefront and property. But businesses should also take into consideration how their security comes into play in the space. Designing your retail store with security in mind ensures that your business’ security isn’t an afterthought. Advancements in security technology have helped retail businesses across the world better protect their physical property, valuable products, data and informa

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Welcome to the future: Bricks-and-mortar retail undergoes a revolution

Inside Retail

For those who think the bricks-and-mortar concept in retail is dead, think again. Companies like digital art gallery Teleport in Hong Kong are bringing a new meaning to immersive experiences that can be translated into physical spaces. Edward Eremyan, founder and CEO of Teleport, explains that its immersive art experience that debuted back in November last year promises innovative ways for people to view the art form of NFTs, digital projections, interactive installations and online auctions.

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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Customer Experience Inspiration from Cannabis Brands

Retail TouchPoints

At the Retail Innovation Conference & Expo, CS Hudson, Temeka Group and Cookies brought their innovative store design and experience to attendees. Paul Nieboer, Partner at Temeka Group, digs into the inspiration for the experience, and how design and tech come together to engage and empower customers.

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Cole Haan launches Keith Haring collection

Inside Retail

Footwear label Cole Haan has unveiled a new capsule collection paying homage and reverence to pop artist, the late Keith Haring. The Cole Haan x Keith Haring collection boasts four pairs of shoes that feature original designs from the brand’s best-selling OriginalGrand and GrandPro Rally styles. David Maddocks, Cole Haan’s brand president, described Haring as a “trailblazer” who used his platform for social activism.

More Trending

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Indian eyewear giant Lenskart to take control of Owndays

Inside Retail

India’s largest eyewear company, Lenskart, is set to acquire a majority stake of Japanese eyewear brand Owndays from its existing shareholders, L Catterton and Mitsui & Co, for an undisclosed sum. Owndays’ executives Shuji Tanaka and Takeshi Umiyama will retain their shares in the company and continue to manage Owndays as an independent brand. The deal is expected to help both companies further expand their presence in Asia.

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Pinterest Names Google’s Bill Ready CEO, Underscoring Platform’s Commerce Ambitions

Retail TouchPoints

Pinterest Co-founder, CEO and President Ben Silbermann is stepping down after 12 years at the helm, and online commerce expert Bill Ready — most recently of Google — will take over the role. Silbermann will remain with the company in the newly created role of Executive Chairman. It’s been a busy month for Pinterest, which just four weeks ago announced the acquisition of AI-powered shopping platform The YES in a clear push to enhance its commerce capabilities.

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Beauty Pie opens ‘Warehouse of Dreams’ pop-up in Covent Garden

Retail Focus

The membership beauty brand is offering shoppers the chance to try the products in real life at their new pop-up concept store. The cosmetics subscription brand will open its doors in Covent Garden, dubbed ‘London’s beauty quarter’, from 30 June to 11 July. Founded in 2016 by serial entrepreneur Marcia Kilgore , Beauty Pie was created as a one-stop destination for luxury beauty products at ‘warehouse prices ‘ The D2C brand claims it does not charge consumers for the

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At What Goes Around Comes Around, Store Designs Reflect Founders’ Passion for Luxury Vintage Resale

Retail TouchPoints

WGACA Beverly Hills. WGACA Beverly Hills. WGACA Beverly Hills. WGACA Beverly Hills. WGACA West Broadway. WGACA West Broadway. WGACA West Broadway. WGACA West Broadway. It’s been 30 years since Seth Weisser and Gerard Maione opened their vintage boutique, What Goes Around Comes Around (WGACA) during the 1990s emergence of consumer appreciation for preloved garments.

ATS 263
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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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H-E-B donates $10 million for new school in Uvalde

Retail Wire

The school district in Uvalde, TX, plans to demolish a school that was the scene of a mass shooter event that claimed the lives of 19 students and two teachers. H-E-B and members of the chain’s founding family will donate $10 million towards the construction of a new school. “As we continue to mourn tremendous loss, I join with my family and H-E-B in working to ensure the Uvalde community can move forward from this tragic event,” H-E-B Chairman Charles Butt said. “Our chi

Planning 185
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Dollar Tree Clears Out C-Suite With 5 Departures

Retail TouchPoints

Leadership shakeups continue at Dollar Tree with the departure of five C-level executives just months after its Board was “reconstituted.”. COO Thomas O’Boyle, Chief Strategy Officer David Jacobs, CIO Andy Paisley and Chief Legal Officer and Corporate Secretary William Old are no longer with the company. Additionally, CFO Kevin Wampler will transition out of his role upon the appointment of a successor, but will remain with the company until April 2023 to ensure a smooth transition.

ATS 246
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Walgreens shelves pharmacy Boots’ sale as market turmoil hits dealmaking

Inside Retail

Walgreens Boots Alliance on Tuesday scrapped the plan to sell its UK high street pharmacy chain, Boots, saying no third party was able to make an adequate offer due to the turmoil in global financial markets. Walgreens’ move to call off the sale comes as private equity bidders Apollo Global and TDR faced headwinds in raising financing for the deal, several sources told Reuters, as banks were wary of underwriting large chunks of the financing due to tough market conditions.

Marketing 147
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Hugo Boss to Roll Out RFID Solution Chainwide

Retail TouchPoints

Seeking to improve merchandise availability and supply chain visibility, Hugo Boss will deploy the Nedap iD Cloud platform chainwide. The premium apparel retailer operates in 128 countries at approximately 6,800 points of sale as well as online in 59 countries. All Hugo Boss stores will be equipped with the Nedap iD Cloud store app, designed to provide fast and regular stock counts, efficient replenishment and smart refill suggestions.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Fortnum & Mason exec discusses APAC expansion and digital plans

Inside Retail

Founded in London’s Piccadilly in 1707, Fortnum & Mason is venturing into the digital space with the recent launch of its official store on Tmall Global in China. The new Tmall Global Store will feature a host of Fortnum’s most delectable offerings, including famous teas, biscuits, hot chocolate, wine and spirits, teaware and wicker hampers. The company has announced a partnership with ecommerce accelerator, Pattern, to expand its online business to China.

Planning 130
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Harnessing the Power of Personalization

Retail TouchPoints

As consumers, we all expect seamless and personalized experiences. But our expectations and what we actually get from brands and retailers do not always see eye to eye. Netcore Cloud and UNBXD are changing that. Hear how they’re helping teams level up their personalization strategies and drive more revenue.

Consumer 245
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Retailers finding it easier to fill open jobs

Retail Wire

Jason Buechel, chief operating officer of Whole Foods Market and its incoming CEO, said that it has become easier for the chain to fill open positions after the past year when “staffing was one of the company’s biggest challenges.

Marketing 130
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Leveling-Up Search Experiences

Retail TouchPoints

On-site search can be tricky. If shoppers use the wrong words or phrases, they may quickly end up in an ecommerce dead end. Peter Curran of Lucidworks outlines the most pressing issues in the world of search and how the company is helping brands and retailers address them.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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CVS ending limits on Plan B pills

Retail Wire

CVS is removing limits it placed on the purchase of the Plan B emergency contraceptive pills after sales of the drug returned to normal levels. Retailers have seen a spike in Plan B sales since last week when the U.S. Supreme Court struck down decades of precedent in overturning Roe v. Wade.

Planning 130
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Bringing Cutting-Edge Tech to the Store

Retail TouchPoints

The Digital Signage Federation helps brands and retailers find the right tech to bring their store experiences to the next level. Member Beth Warren, who is also SVP of Marketing for the Retail Practice of Creative Realities, shares the trends she thinks is driving the new wave of store innovation.

Marketing 245
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BNPL and the growth of digital payments in Apac

Inside Retail

Buy now, pay later (BNPL) is booming across Asia Pacific, at a time when Covid’s impact has turbo-charged demand for e-commerce and new types of credit. If trends continue, the BNPL industry in the Asia-Pacific region could exceed US$133.69 billion by the end of this year. But this could be the tip of the iceberg. While BNPL offerings are mature in Australia and New Zealand, due, in large part to the emergence of Afterpay, countries in South East Asia have new markets with room for incredible gr

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How goodMRKT is Making a Retail Impact

Retail TouchPoints

goodMRKT is on a mission to connect good people, great products and exceptional causes. The brand brought its incredible cafe and shopping concept to the Retail Innovation Conference & Expo and brought some of these causes to life! Harry Cunningham, Co-founder and Chief Brand Officer of goodMRKT shares how the company is making an impact one sale at a time.

Shopping 243
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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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Southeast Asian retailer Shopee’s long path to profit: Are we there yet?

Inside Retail

Supersized pandemic revenue growth is waning and losses are mounting, but Shopee is now the clear Southeast Asia market leader. Shopee opened for business as a consumer-to-consumer (C2C) marketplace in the first quarter of 2015 and evolved into a hybrid B2C/C2C business model that by late 2019 was growing fast. Still, it was trailing Lazada in its home country of Singapore, as well as in the Philippines, Malaysia and Thailand – four of the key Southeast Asian markets in which it was operating.

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Inflation Pressure Tests Customer Loyalty, Spotlights Price

Retail TouchPoints

American consumers are right to feel like they can’t catch a break right now. Just as people were eagerly starting to put a trying pandemic behind them, another formidable beast entered the room: inflation. U.S. inflation shot up to a 40-year high of 7% before showing signs of slowing down in April. While it’s possible that price pressures have peaked, that will be of little comfort to American consumers as they head into a third straight summer defined by financial hazards and uncertainty.

Consumer 243
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Fashion group Shandong Ruyi’s creditors take full control of Lycra

Inside Retail

US fiber maker Lycra has gained new ownership, with creditors of its former parent company Shandong Ruyi Technology Group (Ruyi) taking full equity control after the Chinese fashion conglomerate defaulted on a $400 million loan. The new owners consist of Hong Kong-based China Everbright Ltd, Tor Investment Management and Seoul-based private equity firm Lindeman Partners and its affiliate Lindeman Asia. “We have implemented swiftly the proactive steps required to protect and strengthen the

Fashion 130
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How CPGs Can Own the Customer Experience

Retail TouchPoints

CPG brands are looking to go DTC. Direct to consumer, that is. That means they are thinking more holistically about the brand experience. Regina Bailey, Senior Director of Retail Strategy for Menasha, chatted with Andrew Gaffney about the hot trends and topics guiding CPG investments.

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Retails Next Frontier: Exploring and Proving the Value of AI

AI is everywhere. It’s in customer service interactions, product recommendations, marketing outreach, and yes, even commerce experiences. But not every use of AI provides the same value to your brand. In this masterclass, experts from Constructor, commercetools, Contentstack, and Orium discuss how AI can complement your composable tech stack and help bring in immediate ROI.

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Standard Operating Procedure Becomes Lifelong Learning Asset

Cisco Retail

A few weeks ago, something remarkable happened. The Internet Engineering Task Force (IETF) had its first in-person meeting in over two years. Typically, the IETF meets in person three times per year to “make the internet better” through interoperable standards. These IETF meetings connect representatives from vendors, network operators, academia, and other interested network nerds.

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Unpacking Commerce Complexities

Retail TouchPoints

What new challenges wait for retailers as they strive to navigate new consumer demands? According to Kristian Conway, Marketing Manager for FedEx Services, it’s all about going global and optimizing the entire fulfillment experience. (And yes, that includes returns.).

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Cisco and Bell Canada Share Their POV on Private 5G at Cisco Live!

Cisco Retail

This year, Cisco Live! returned for the first in-person gathering in three years. I was so excited to meet face-to-face with our customers and partners to catch up on all the great things we have been doing and have important discussions about the opportunities that lie ahead. At Cisco we’re seeing tremendous market opportunity for private 5G as-a-service (5GaaS).

ATS 142
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Inflation cuts into consumer confidence

Retail Wire

Consumer confidence hit a 16-month low in June as consumers grow increasingly concerned about rising prices and the potential impact on the economy and their personal finances.

Consumer 100
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2024’s Retail Odyssey: Going Small, Artificial, and Augmented!

Speaker: Kelly Goetsch - Chief Strategy Officer at Commercetools | Jason Cottrel - CEO & Founder at Orium | and guest speaker Brendan Witcher - VP, Principal Analyst at Forrester

Significant modifications are on the horizon for digital commerce in retail and customer experience come 2024. The pace of tech shifts will intensify, businesses are set to defund legacy solutions, and attractive opportunities will surface as social and retail media players join forces. To stay ahead of the curve, digital leaders are experimenting with less risky initiatives and scaling back on outdated projects that no longer yield impactful results.