A Customer Experience is a Full Journey: Making the Most of it Through People Tracking
Retail TouchPoints
OCTOBER 18, 2022
Customers aren’t analyzing their behaviors within retail locations, but every retailer should be, and they should be learning from it every step along the way. It’s imperative customers are safe, comfortable and are offered privacy as they move about. Rethinking how they move and flow will improve all qualities of a store experience without intruding on anyone’s privacy.
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