Retail TouchPoints

MARCH 3, 2022

After a successful pilot of stationary self-checkout technology at its recently renovated NYC flagship store, Bed Bath & Beyond will deploy solutions from NCR at select locations nationwide. “As part of our commitment to be a digital-first, omni-always retailer, we are making it easier and more convenient than ever to shop at Bed Bath & Beyond,” said John Hartmann, COO at Bed Bath & Beyond and President of buybuyBABY in a statement.

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Inside Retail

MARCH 3, 2022

Luxury fashion company Oroton Group has announced a new partnership with digital circular wardrobe brand AirRobe from this month. In a bid to enhance its circular commitment, Oroton has incorporated AirRobe’s innovation by allowing customers to resell, rent, recycle or donate their purchases. For items that are listed as resale or rent, customers will be provided with a resale quote at the time of sale in order to chart the item’s future value in the circular economy.

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Retail TouchPoints

MARCH 3, 2022

The last mile has become a more crucial part of the entire customer experience, particularly the delivery portion. Amazon Prime was the first entity to raise the delivery stakes, but soon its promise of two-day delivery became next-day delivery. Then next-day delivery became same-day and even one-hour delivery. With each tightening of the delivery window, consumer expectations rose accordingly — not just for Prime members but for a wide swath of ecommerce shoppers.

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Inside Retail

MARCH 3, 2022

V3 Group – the Singapore-headquartered parent of TWG Tea and Osim – is set to launch an IPO in Hong Kong, according to regulatory filings quoted by the Business Times. Its investment arm, V3 Brands Asia, filed an application for a global offering on Monday without disclosing pricing details, the size of the offering or the number of shares up for grabs.

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Retail TouchPoints

MARCH 3, 2022

Convenience store chain Casey’s General Stores has partnered with GetUpside to offer cash back promotions to its customers, beginning with their fuel purchases and expanding to in-store and restaurant purchases in the coming months. . The new partnership is part of Casey’s increased investment in digital tools to boost customer loyalty and drive profit.

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Inside Retail

MARCH 3, 2022

We’ve all heard the distant gloomy toll of the upcoming “Great Resignation” in industry conversations lately but at the same time, it’s no secret that there is a shortage of excellent e-commerce skills and candidates out there – right when online retail is skyrocketing through the roof, thanks to Covid. . But according to Nathan Bush, retail industry expert and founder of e-commerce talent and recruitment agency eSuite, there are a few ways that retail execs can get ahead of the hiring game, fro

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Inside Retail

MARCH 3, 2022

Sportswear retailer Nike and home furnishings firm Ikea have shut down their stores in Russia, as the world responds to the rogue state’s invasion of neighbouring Ukraine. They head a growing list of retail brands which have already announced actions to end or reduce sales in Russia, including Swedish fast-fashion company H&M, online apparel store Asos, and tech giant Apple.

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Retail TouchPoints

MARCH 3, 2022

Shopping list marketing and insights platform AdAdapted has launched add-to-cart ecommerce capabilities for its AdAdapted Direct solution. The tool can help marketers create campaigns that allow shoppers to add a brand’s products directly to a retailer’s online cart. AdAdapted Direct is a self-serve solution designed to provide on-demand access to an audience of more than 110 million verified shoppers.

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Inside Retail

MARCH 3, 2022

Estée Lauder dismisses executive over offensive meme. International beauty giant Estée Lauder has dismissed executive group president John Demsey over a racist meme shared on his personal Instagram page. The company said the meme caused widespread offence, and was damaging to the business’ drive to foster a more inclusive and diverse workplace. Demsey shared an image earlier this week that involved characters from Sesame Street, an abridged version of the n-word, and an anti-Asian slur in a refe

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Retail TouchPoints

MARCH 3, 2022

Gap Inc. ’s premium heritage brand Banana Republic is branching out into new product categories with the launch of its BR Baby and BR Athletics collections. Known for fashions that attract a consumer shopping for refined, classic pieces, Banana Republic has marketed itself as an accessible destination for classic styles in luxurious textiles, created through a heritage of craftsmanship with premium services such as BR Atelier, a personalized styling offering available at select locations.

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Accessories Fashion Location Consumer 246

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

MARCH 3, 2022

Exercise platform Peloton launched its latest bike experience in February: Lanebreak, an interactive and competitive workout inspired by the booming video game industry. Through a partnership with Warner Music Group, Peloton has created exercise regimes that scale between four different difficulty levels, sync up with a selection of well known songs, and aim to recreate the experience of video games like Guitar Hero and Rockband.

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Retail TouchPoints

MARCH 3, 2022

Even as Amazon continues to open fashion, grocery and convenience brick-and-mortar stores, the ecommerce giant announced planned closures of all 68 of its 4-star , Books and Pop-up locations — 66 stores in the U.S. and two in the UK. “We’ve decided to close our Amazon 4-star, Books, and Pop Up stores, and focus more on our Amazon Fresh , Whole Foods Market , Amazon Go , and Amazon Style stores and our Just Walk Out technology,” said Betsy Harden, Senior Public Relations Manager for Physical Re

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Inside Retail

MARCH 3, 2022

As the venerable toy company celebrates its 90th anniversary this year, Troy Taylor, general manager and vice president of Lego Group in Australia and New Zealand, discusses the business’ local expansion plans, how it hopes to improves to improve the lives of children, inclusive marketing, and the role of licensing and partnerships in taking on popular video games for market share.

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Retail Wire

MARCH 3, 2022

Adidas, Apple, Boohoo, BP, Burberry, Disney, H&M, IKEA and Nike are just some of the prominent brands that have cut ties with Russia following its invasion of Ukraine. Many companies, including those not trading in or with Russia, have donated to international relief efforts to support the one million-plus refugees that have fled Ukraine.

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Inside Retail

MARCH 3, 2022

Pharmacy retailer TerryWhite Chemmart has won the major prize at the 2022 Retailer Awards presented by Commonwealth Bank, taking out the award for Customer Experience of the Year in a medium to large business. The win recognised a comprehensive Covid vaccination rollout program led by the pharmacy, described by one judge Jon Bird, executive director at VMLY&R Global, as “a thoroughly planned and executed program with demonstrable results”.

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Retail Wire

MARCH 3, 2022

Wealthy Russians are buying luxury watches and jewelry in an attempt to hold onto their savings outside the reach of international sanctions against their country. Bulgari has seen sales jump since Russia’s invasion of Ukraine. “In the short term it has probably boosted the business,” said Jean-Christophe Babin, Bulgari CEO. “How long it will last it is difficult to say, because indeed with the SWIFT measures, fully implemented, it might make it difficult if not impossible to export to Rus

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Cisco Retail

MARCH 3, 2022

Summary. As the Russia-led invasion intensifies, Ukraine is being attacked by bombs and bytes. Cisco is working around the clock on a global, company-wide effort to protect our customers there and ensure that nothing goes dark. Cisco Talos has taken the extraordinary step of directly operating security products 24/7 for critical customers in Ukraine while over 500 employees across Cisco have come together to assist in collecting open-source (public) intelligence.

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Inside Retail

MARCH 3, 2022

Inside Retail’s Top 50 People in E-Commerce is an annual ranking of the most impressive and inspiring leaders in Australia’s online retail industry. Our 2022 report features C-level executives with decades of leadership experience, alongside start-up founders and digital specialists with a wide range of skills, from marketing to logistics. You can download it here.

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Planning Shopping Management Marketing 130

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Wire

MARCH 3, 2022

Starbucks is asking baristas to increase their availability to work or leave. Workers at recently unionized Starbucks stores in Buffalo, NY, say that pro-union employees are being targeted. Reggie Borges, a Starbucks spokesperson, said there is no policy requiring minimum availability and that workers are not being fired under these circumstances.

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ATS 100

Inside Retail

MARCH 3, 2022

Australian fashion retailer Witchery has announced its first ever designer collaboration with Kym Ellery, creative director and executive chairwoman of luxury fashion label Ellery. Launching on Witchery’s website on March 10 and in select Witchery and David Jones stores on March 11, the capsule collection will give customers access to one-of-a-kind designer pieces at an affordable price point.

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Retail Wire

MARCH 3, 2022

A growing number of employees have done the math and presented their findings to employers in wage negotiations. Rising inflation has meant higher prices in fuel, food and other items of daily life. “Some people aren’t waiting around to wait to see what kind of wage increases they might be getting, whether it’s an annual evaluation or a merit pay increase,” said Mark Hamrick, a senior analyst at Bankrate.

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ATS 100

Cisco Retail

MARCH 3, 2022

Many challenges lay ahead for financial services IT in 2022 and beyond. Between delighting customers with the newest whiz-bang app feature and minimizing data breaches, they must also balance new regulatory requirements which, if not met, can result in costly fines and reputational damage. At the end of 2021, a New York City headquartered, 220-year-old bank was fined over $200 million in regulatory fees due to insecure practices – namely employees using non-corporate or personal email accounts

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Wire

MARCH 3, 2022

The National Labor Relations Board has given approval for a union vote to take place at a second Amazon.com warehouse in Staten Island, NY. The New York City borough is home to four Amazon warehouses.

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ATS 100

Shopping Center

MARCH 3, 2022

Massapequa, N.Y. — Cedar Realty Trust (NYSE: CDR) has agreed to sell the company and its portfolio of assets through several transactions totaling $1.2 billion. The Massapequa-based firm’s portfolio includes 53 properties with approximately 7.6 million square feet of gross… The post Cedar Realty Trust to Sell Retail Portfolio, Company in Various Transactions Totaling $1.2 Billion appeared first on Shopping Center Business.

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Shopping 98

Retail Wire

MARCH 3, 2022

Kroger will open a 270,000-square-foot automated fulfillment center in Ohio that will serve customers in northeastern Ohio and Pennsylvania. “The Cleveland region facility is an accelerant to our strategy to achieve the doubling of our digital sales and profitability rate by the end of 2023, and we’re eager to provide a rewarding experience for our new customers in northeastern Ohio and Pennsylvania and create new jobs for individuals passionate about technology, engineering, operations, logisti

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Retail Dive

MARCH 3, 2022

Building on strength during the fourth quarter, the lingerie company has plans for more off-mall stores and a new tween line. But how real are its changes?

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Planning 111

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience

Retail Wire

MARCH 3, 2022

American Eagle Outfitters has forecast an earnings decline for the first half of 2022 based on rising freight costs and other factors. The company does expect a better second half of the year. “It’s definitely going to be a tale of two halves,” CFO Michael Mathias said.

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Retail Dive

MARCH 3, 2022

Rather than build a game from scratch, the retailer partnered with a popular role-playing offering that's drawn 1.5 billion visits on the metaverse platform.

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Apparel 98

Retail Wire

MARCH 3, 2022

Best Buy reported a 2.3 percent decline in same-store sales as supply chain issues on popular products and reduced store hours tied to the spread of the Omicron variant dampened its performance. Matt Bilunas, Best Buy CFO, expects that sales in 2022 will remain above pre-pandemic levels.

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Nvidia

MARCH 3, 2022

A new month means a whole new set of games coming to GeForce NOW. Members can look forward to 27 titles joining the GeForce NOW library in March, including day-and-date releases like Shadow Warrior 3 , with support for NVIDIA DLSS. Bring a Katana to a Gunfight. Shoot, slash and slide into Shadow Warrior 3 , new this week for GeForce NOW members. The latest entry from Devolver Digital and Flying Wild Hog is a seamless blend of fast-paced gunplay, razor-sharp melee combat and a new, free-running m

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Planning ATS 87

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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

Planning