Thu.Apr 14, 2022

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No7 Beauty Company Initiates Digital Transformation of its PLM

Retail TouchPoints

No7 Beauty Company is embarking on a project to streamline its product development, with a focus on product innovation, customer satisfaction, speed to market and corporate social responsibility (CSR). The retailer will deploy the Bamboo Rose multi-enterprise product and supply chain platform. “We are excited to partner with Bamboo Rose who will play a key role in digitizing and simplifying our end-to-end product management process through seamless digital communication,” said Stefan Pacel, Dire

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Liverpool ONE welcomes Timothy Oulton first standalone gallery in NORTHERN ENGLAND

Retail Focus

Grosvenor has welcomed Timothy Oulton, the British furniture company noted for its traditional handcraftsmanship, to Liverpool ONE. The 3,200 sq ft gallery, located on Peter’s Lane, has opened its first standalone space in the north of England. The new Timothy Oulton gallery features their trademark blend of British heritage-inspired design reconceived from a modern perspective.

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Data Privacy Concerns Usher in New Era of Hyper-Personalization

Retail TouchPoints

Privacy has always been a hot topic, but recently temperatures have been rising. From the Facebook Files to Netflix’s documentary The Social Dilemma , we now understand more than ever how social networks and search engines utilize our data not only to sell us products and services but also to promote ideology, opinions, and political views. As consumers, enterprises and governments evolve to a privacy-first mindset, the retailers and brands that allow the consumer to dictate how, when and what t

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The Dream Wheel is ready for a spin at American Dream Mall

Retail Wire

The Dream Wheel, a 300-foot tall observation wheel similar the London Eye, is ready for riders at the American Dream Mall in New Jersey. The wheel is being counted on as tourist attraction. London Eye attracts more than three million visitors a year.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Amazon Adds 5% Inflation Surcharge for Domestic FBA Sellers

Retail TouchPoints

For the first time in its history, Amazon will charge U.S. sellers using its Fulfillment by Amazon (FBA) services a 5% per-item surcharge designed to address fast-rising costs, particularly for fuel. Amazon detailed the changes, which take effect April 28, 2022, here. The country’s inflation rate reached 8.5% on an annual basis in March, according to Bureau of Labor Statistics data released April 12 — its highest rate in more than four decades.

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Greenwashing is the corporate norm, not the exception

Retail Wire

A survey of CEOs and other c-suite executives in the U.S. finds that 68 percent admit their companies are guilty of greenwashing activity. Eighty percent of executives say their company is “above average” when it comes to sustainability initiatives, even as 65 percent say they aren’t sure how to go about making progress on green issues.

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UK’s frontline retail teams to be celebrated with return of ‘Proud of My Store’ competition for 2022

Retail Focus

A competition to celebrate the exceptional people working in store teams around the country has launched for a second year, to share and reward stories of outstanding service, dedication and pride from the heart of the nation’s retail industry. . Launching today (14 th April), the Proud of My Store online hub is now open for entries from supermarket branches, boutiques, banks, pharmacies, salons, restaurants and more, inviting them to tell their local store’s story – whether it’s a big id

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eBay Hires Former Meta Commerce Leader as Chief Product Officer

Retail TouchPoints

eBay will welcome Meta ’s former Head of Commerce for the Facebook App, Eddie Garcia, who will join the ecommerce giant as the company’s Chief Product Officer, effective April 18. Garcia will report to eBay CEO Jamie Iannone and will manage the marketplace’s Core Product organization and cultivate tech-led reimagination to improve the user experience.

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Rejuvenated Laura Ashley looks towards global expansion

Inside Retail

Gordon Brothers-owned lifestyle brand Laura Ashley has joined hands with IMG to expand its presence in China, India, Europe, Australia, New Zealand and the Middle East “in a fresh, modern way”. The multi-year partnership will see the creation of a new fashion and homeware range and hospitality offerings through curated licensing and retail partnerships and collaborations.

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Burger King tests meat-free restaurant

Retail Wire

Burger King has been running a plant-based pilot in London for a month, offering an all meat-free menu, including a plant-based Whopper, a katsu alternative to a chicken burger and vegan nuggets.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Uniqlo owner sees big profit drop in China due to Covid restrictions

Inside Retail

Clothing brand Uniqlo’s Japanese owner said on Thursday its China operation would report a large profit decline in the current fiscal year owing to the country’s Covid-19 restrictions. Fast Retailing < is a bellwether for how major global retailers are being impacted by Covid-related shutdowns in China, one of the biggest growth markets for many Western brands.

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Cannabis sales drop in Colorado

Retail Wire

Marijuana sales in Colorado, including medical and recreational, fell 13 percent year-over-year in February, according to the Colorado Department of Revenue. Some believe that inflation is the reason. “Having marijuana, as much as it is a need for health and well being, that’s one of the parts where people will spend less money because they’re having to spend more on gas, they’re having to spend more because of inflation,” said PJ Rinker, vice president of The Joint dispensary in Denver.

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GFN Thursday Gears Up With More Electronic Arts Games on GeForce NOW

Nvidia

This GFN Thursday delivers more gr-EA-t games as two new titles from Electronic Arts join the GeForce NOW library. Gamers can now enjoy Need for Speed HEAT and Plants vs. Zombies Garden Warfare 2 streaming from GeForce NOW to underpowered PCs, Macs, Chromebooks, SHIELD TV and mobile devices. It’s all part of the eight total games coming to the cloud, starting your weekend off right.

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Wegmans accepts SNAP EBT payments for Instacart orders

Retail Wire

Wegmans is now accepting electronic benefit transfer payments for customers taking part in the Supplemental Nutrition Assistance Program (SNAP) who order through Instacart. The grocer plans to expand that functionality to its mobile app and website.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Guess' Paul Marciano problem is shining a spotlight on boards

Retail Dive

The brand's co-founder remains, while its board of directors is slammed by an activist investor and sued by victims over his alleged sexual crimes.

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Rising prices are behind retail’s sales gain in March

Retail Wire

Retail sales rose 0.5 percent in March as rising prices in gas and other products boosted overall dollar sales. “The surge in gasoline prices put some serious upside to total retail sales,” said Beth Ann Bovino, the U.S. chief economist at S&P Global.

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CCIE Match Point: Serve it, Smash it, Win it, Love it

Cisco Retail

I had always believed that I would earn a CCIE certification one day if I put in the effort. I don’t say that lightly. The CCIE, or Cisco Certified Internetwork Expert, is the most prestigious networking certification in IT. So when they say “nothing worth having comes easy,” they may as well have created that phrase for those on the CCIE certification path.

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Inflation may work to Rent the Runway’s advantage

Retail Wire

Rent the Runway CEO Jennifer Hyman thinks rising consumer prices represent an opportunity for her company’s rental subscription service to grow. The company offers subscriptions with monthly fees ranging from $94 to $235. Rent the Runway markets itself as “value oriented way to get dressed for multiple events.”.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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FTC Brings First Civil Penalty Action Under New “Made in USA” Rule

Hunton Andrews Kurth

The FTC entered into a consent order with Lithionics Battery LLC and its General Manager, settling allegations the company misrepresented its lithium ion cells are made in the United States. This is the first case the FTC has brought under its new civil penalty authority provided in the Made in USA Labeling Rule, which we wrote about last summer. According to the FTC, Lithionics expressly claimed – in videos posted to social media and on the company’s website and in catalogs – that their product

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Amazon adding surcharge to fulfill marketplace sellers’ orders

Retail Wire

Amazon.com is tagging on a five percent surcharge for orders shipped through its Fulfillment by Amazon (FBA) service to help offset rising fuel prices. “We have experienced significant cost increases and absorbed them, wherever possible, to reduce the impact on our selling partners,” Amazon wrote in a message to marketplace sellers. “In 2022, we expected a return to normalcy as COVID-19 restrictions around the world eased, but fuel and inflation have presented further challenge

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Avoid Potential Risks While Navigating Lead Times

Cisco Retail

Material shortages across the semiconductor industry, as well as logistics challenges, continue to impact supply chains globally, slowing output across multiple industries from – automotive to consumer electronics, and beyond. This has resulted in extended lead-times across almost all products, and extended delivery dates. Unfortunately, we are also seeing a spike in both gray market and counterfeit activity.

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Elon Musk seeks to ‘transform’ Twitter with hostile takeover

Retail Wire

Elon Musk has made an unsolicited bid for Twitter in an attempt to take it private. Mr. Musk, according to an SEC filing, has offered $54.20 per share to acquire the social media platform. The bid represents a 38 percent premium over Twitter’s closing price on April 1.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Walmart preps mealtime inspiration with shoppable Snapchat lens

Retail Dive

The retailer's collaboration on a new AR lens aims to help mobile users find recipes using ingredients they have at home or can order from Walmart.

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Inspiring Summer Gifts & Home Decor

Independent Retailer

As the warmer weather rolls in, consumers nationwide are going to want to give their homes a refresh. While some summer decor from the prior year might still be good, it is so much more exciting to go out and find a few new pieces to enjoy or to keep up with the latest trends. The global home decor market reached a value of $682 billion in 2021, according to the “Home Decor Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2022-2027” report.

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Amazon to levy 5% fuel and inflation surcharge for fulfillment services

Retail Dive

The surcharge, a first for Fulfillment by Amazon, comes after the e-commerce giant already hiked fees in January to help offset higher operating costs.

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World Trade Organization (WTO) Slashes Forecast for Global Trade in 2022

LS Retail

©iStock/Maria Shapilova The Russia-Ukraine war has damaged the world economy at a critical juncture as the coronavirus pandemic - and Chinese lockdowns specifically - continues to weigh on the recovery. The World Trade Organization (WTO) on Tuesday, 4/12/22, revised down its forecast for global trade growth this year to 3% from 4.7% because of the impact of the Russia-Ukraine war and warned of a potential food crisis caused by surging prices.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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How Small Businesses Can Compete with Amazon’s New Style Outlet

Independent Retailer

Just as the retail conglomerate continues to do with online sales, Amazon is reimagining in-store shopping with their new Style Outlet. Offering a seamless and elevated shopping experience, customers can use the Amazon app and scan an item’s QR code to see different sizes, colors, overall customer ratings, and additional product details. Now, indie retailers are wondering how they can keep up with this new and innovative purchasing environment.

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Grove Collaborative hires former Unilever exec as CFO

Retail Dive

Sergio Cervantes was CFO of Murad and led the skincare brand's integration into CPG giant Unilever after the company was acquired.

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California AG Sends Warning Shot to Retailers Running Loyalty Programs

Independent Retailer

by Monique N. Bhargava, Sarah L. Bruno, and Karim Alhassan. As many retailers know, customer acquisition and retention are a constant challenge, driving businesses to focus on innovating consumer engagement in order to maintain loyalty. As a result, loyalty programs have become more than just a way to increase sales and are transforming into data driven tools that can aggregate the many touch points needed to provide the personalized and curated experiences consumers seek from their favorite bra

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Co-op serves up new-look, larger, store to serve Corringham community

A1 Retail

Image: Daniel Bloomfield, Co-op Store Manager. Co-op serves-up a new-look, extended, store to serve the Corringham community following a six month programme of works and improvements. The new-look Co-op store is powered by 100% renewable electricity and supports 12 local jobs. Opening between 6am-10pm daily, the store includes free ATM, and the Click & Collect of groceries through Co-op’s own online shop – coop.co.uk/shop – for added ease, speed and convenience.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.