Thu.Jul 29, 2021

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To Thrive in the New Global Ecommerce Marketplace, Toys ‘R’ Us may Need to Think Small

Retail TouchPoints

Remember Toys ‘R’ Us? A toy shop that gave the world Barbie, Mr. Potato Head and other wonderful creations. The toy seller, which at its peak had more than 1,500 stores around the world, was part of the fabric of American childhood for more than half a century. In many countries, it was the go-to store for birthday gifts and special treats — a magical wonderland of toys where, as children, we happily spent hours exploring.

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Koala beds down in South Korea

Inside Retail

Australian mattress retailer Koala has selected South Korea as its second international market, launching into the region this week. The move follows the brand’s recent success in Japan, where consumers are demanding quality international products. “We’ve been [in Japan] for four years and in the last two years, we’ve really seen incredible growth.

Marketing 246
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Qubit Uses Deep Learning and AI to Help Retailers Perfect Personalization Efforts

Retail TouchPoints

Qubit has launched Qubit CommerceAI , a tool that leverages AI, deep learning and machine learning to deliver advanced 1:1 personalization techniques. The Qubit CommerceAI models are designed to understand and react instantly to customer context in order to unlock more value from retailers’ entire product catalog. . Qubit CommerceAI combines customer data, including intent, and design tools with the goal of driving conversion rates and customer lifetime value while reducing abandonment.

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Mercers estate welcomes art gallery duo

Retail Focus

The Mercers’ Company has today announced that the UK art gallery group, Clarendon Fine Art, has selected 117 Long Acre, Covent Garden, for its latest unique gallery experience in the capital. . Capturing the gallery’s mission to make art accessible and enjoyable to all, from first-time buyers to established collectors, the 3,500 sq ft Long Acre site joins the brand’s portfolio of over 20 galleries across the UK and is just a few miles down the road from Clarendon Fine Art’s first-ever location

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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Dollar General Adds pOpshelf Store-in-a-Store to Attract Higher-Income Consumers

Retail TouchPoints

Dollar General is expanding its pOpshelf offering into a store-in-a-store format at two DG Markets in the Nashville, Tenn. area. The concept, which launched in October 2020 and has since expanded to 16 stores, offers a rotating selection of items at price points of $5 or less. “Through this combined format, we aim to deliver the value and products customers trust from a DG Market with the continually-refreshed merchandise, including beauty and seasonal products, home décor and arts and crafts th

Consumer 306
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The latest e-commerce benchmarks, and what to expect in the year ahead

Inside Retail

According to a recent online consumer study , published by the e-commerce accelerator, Pattern, 86 per cent of Australians have made a purchase online in the past month. For 54 per cent of respondents, it was in the past week. . As Australians grapple with life in and out of lockdown, online shopping has become the go-to for necessary (and some unnecessary) items.

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NFT Stars: Welcome to the future of digital art

Inside Retail

Talk of non-fungible tokens isn’t slowing down. In fact, this area of innovation is accelerating at a rate faster than most new technologies. However, many people don’t quite understand how NFTs can fit into their everyday lives — the crypto penny hasn’t dropped yet. Newly launched Australian digital art platform NFT Stars is a multi-chain marketplace with numerous products and services for collectors, artists, gamers and entrepreneurs.

ATS 130
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PICKUP Fusion Powers Bulky and High-Value Last Mile Deliveries

Retail TouchPoints

Last mile delivery solution provider PICKUP has launched PICKUP Fusion, an end-to-end omni-delivery solution designed to support PICKUP’s partners with the delivery of big, heavy and high-value items. PICKUP Fusion aims to help meet consumers’ ever-increasing expectations for fast and convenient delivery services with a deep concentration on creating seamless experiences.

Consumer 264
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Restaurant Brands cycles out Covid closures for strong second quarter

Inside Retail

Restaurant Brands has enjoyed a relatively strong second quarter as Covid restrictions across its key markets of Australia, New Zealand and the United States largely eased. While Covid-19 continues to impact the business, and the quick service industry at large, Restaurant Brands’ total sales for the period were up 53 per cent on the same period of last year – hitting $265 million from $173 million.

Marketing 130
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Apple to require masks in more than half its stores

Retail Wire

Apple is responding to new guidance from the U.S. Centers for Disease Control and Prevention by requiring associates and customers to wear face masks in more than half its stores. The locations requiring masks are within areas that have seen significant growth in COVID-19 cases, hospitalizations and deaths. Many parts of the country are seeing new surges of the virus driven by the Delta variant.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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REPORT | Rise up: The power of women in retail

Inside Retail

From Mecca founder Jo Horgan to Kellogg’s managing director Esme Borgelt and Camper managing director Mawuse Ziegbe, we’re shining a light on some of the industry’s most influential women in our new downloadable report, Rise up: The power of women in retail , thanks to our sponsor Impact. In the lead up to International Women’s Day in March, there is always a flurry of podcasts, stories, interviews, panels and breakfasts that take place, where we discuss the challenges of females in the workplac

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U.S. economy rebounds to pre-pandemic levels

Retail Wire

Consumer spending drove a 6.5 percent annualized increase in the gross domestic product of the U.S., returning the country to pre-pandemic levels. Weekly claims for first time unemployment fell by 24,000 for the week ending July 24.

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Retail appointments for the week

Inside Retail

Ex-Pottery Barn VP to lead Petal + Pup in the US. Australian womenswear label Petal + Pup has named Victoria Estella Perry as its new brand president. Perry, who will take on the role on August 3, will succeed Philip Scarff who will retire this year after five years at the helm. She will be based in San Francisco and will report to the CEO of parent company a.k.a.

Fashion 130
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The Modern Security Operation Center

Cisco Retail

Every organization regardless of size, budget or area of focus should have some form of a security operation center (SOC). When I use the term “Security Operations Center”, many people imagine a dedicated team with expensive tools and a room full of monitors. That image can be a SOC, but it is not always the case. A SOC can just be one person or multiple groups of people spread across the globe.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Amazon sales growth slows in tame start to Jassy’s tenure as CEO

Inside Retail

Amazon.com Inc on Thursday said sales growth would slow in the next few quarters as customers venture more outside the home, a tepid start to CEO Andy Jassy’s reign after 27 years with Jeff Bezos at the retailer’s helm. Spending growth by Prime members, Amazon.com’s most valuable customers, has eased as well, the company said. Shares fell 7% in after-hours trade.

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Meraki Announces New MX Endpoint

Cisco Retail

The Meraki team recently announced a new endpoint: Appliance uplinks usage history. This brand new endpoint provides the usage history of your uplinks for a given timespan. Learn more and engage with the team in the Meraki Community post here. Using this endpoint, you now have the ability to do capacity monitoring. This allows you to determine if the cause of a problem is due to bandwidth over utilization and helps you measure the usage of your uplink bandwidth.

Planning 145
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AuMake ends FY21 down $7.8m, hopeful for new year

Inside Retail

AuMake ’s work transforming its business from a physical daigou chain to an influencer-led social commerce marketplace has continued to weigh on its short-term results, with a revenue figure of $2.6 million for the fourth quarter dragged down by product manufacturing and operating costs. After costs, the business suffered a $1.8 million loss for the period, bringing its unaudited year-to-date loss to $7.8 million.

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IBM and Cisco Sessions at IBM Think 2021

Cisco Retail

IBM and Cisco have been global strategic partners, working together for the benefit of our mutual customers, for more than 20 years. Together, our objective is to help our customers reduce risk and accelerate their journeys to real-world value in several areas, including hybrid cloud, security, Internet of Things, and collaboration (Figure 1). Figure 1.

ATS 145
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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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Meeting ever-changing consumer needs isn’t going unnoticed

Inside Retail

As consumer businesses grapple with the latest enforced shutdowns, an all too familiar feeling is setting in. The impact on businesses and their staff can’t be understated. However, it’s worth remembering that during and after the first series of lockdowns in 2020, consumers came out strongly in support of businesses. They recognised many were doing it tough, but even more importantly, applauded business’ ability to adapt to the pandemic and their rapidly changing needs.

Consumer 130
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Avoid sinkholes with F5 Simulators: Evolution of the F5 – Cisco ACI joint solution

Cisco Retail

This blog is a joint collaboration between Ravi Balakrishnan (Cisco) and Patrick Campbell (F5). Sinkholes. A lot of people struggle with the best way to demo a product, especially in our world of digital marketing. This is true whether you’re a prospective user or represent your company’s produced product or service. After the investment in creating an offering which (we hope!!

Planning 144
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Setting the Virtual Stage: ‘Deathtrap Dungeon’ Gets Interactive Thanks to NVIDIA RTX

Nvidia

Deathtrap Dungeon: The Golden Room is a gripping choose-your-own-adventure story, but it’s no page-turner. Based on the best-selling book of the same name, it’s an interactive film in which viewers become the player on their quest to find The Golden Room while facing down dungeon masters and avoiding traps. NVIDIA RTX technology powers the real-time graphics and virtual sets behind this latest adaptation, which showcases the future of interactive storytelling on a virtual production stage.

Location 128
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Tesla hitting reverse on its mall showroom strategy

Retail Wire

Tesla has decided to close showrooms for its electric vehicles at high-end shopping malls and will seek less pricey shopping locations such as shopping center parking lots and warehouses. The automaker currently operates 170 showrooms around the U.S.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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What the delta variant already means for retail

Retail Dive

Rapid development and distribution of vaccines promised to halt the pandemic, but new surges brought on by viral mutations threaten progress.

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Stores deploying tech to fight organized retail crime

Retail Wire

Stores across the country are changing how they screen prospective employees and are deploying a variety of technological solutions to take a bite out of organized retail crime, which costs an average of $719,000 for every $1 billion in sales, according to National Retail Federation estimates.

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Carling kicks off Golden Ticket competition

Talking Retail

Carling has launched an on-pack giveaway offering consumers the chance to win tickets for an at-home football experience. The brand has hidden 20 golden tickets inside special Carling cans in promotional four-can multi-packs. Each ticket is worth more than £4,500 and offers shoppers the chance to win “everything a football fan will need to enjoy. This story continues at Carling kicks off Golden Ticket competition.

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Retailers turn to AI to keep a lid on costs

Retail Wire

A wide variety of retailers are investing in various artificial intelligence-powered technologies in an effort to manage costs without customers feeling as though they are being given the short shrift. Anuj Dhanda, executive vice president and chief information officer at Albertsons Cos., said that the use of AI helps the supermarket giant be more responsive to the needs of its customers.

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Retails Next Frontier: Exploring and Proving the Value of AI

AI is everywhere. It’s in customer service interactions, product recommendations, marketing outreach, and yes, even commerce experiences. But not every use of AI provides the same value to your brand. In this masterclass, experts from Constructor, commercetools, Contentstack, and Orium discuss how AI can complement your composable tech stack and help bring in immediate ROI.

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Twitter debuts tool that lets users shop on brand profiles

Retail Dive

The Shop Module feature, which allows businesses to display products on their profiles, will initially be available to a few U.S. companies.

Shopping 126
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Shoppers have to hunt to find popular pet foods

Retail Wire

Pet owners in North America are finding it difficult to buy some popular food products for their four-legged family members at big retailers including Amazon.com, PetSmart and Target. Ingredients costs have also gone up between eight percent and 20 percent since the pandemic began, which means that when the right pet food is found, it is likely pricier than before.

ATS 100
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Retailers greet government’s plans to cut shop crime with mixed feelings

Talking Retail

The government’s latest plan to cut crime has received a mixed response from retailers after its publication last week. Some, including Onkar Sandhu, of Sandhu Stores in Tamworth, Staffordshire, and Amit Puntambekar of Ash’s Shop in Fenstanton, Cambridgeshire, were critical. Puntambekar described the plan as “lip service” and Sandhu said that “it does nothing for.

Planning 105
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Extreme weather means Americans will pay more for produce

Retail Wire

Drought conditions in California have complicated planting and harvesting of tomatoes in California and the effects are going to be felt on a wide variety of items that use the fruit as an ingredient. The increases facing tomato lovers follows similar jumps in other fruits and vegetables.

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2024’s Retail Odyssey: Going Small, Artificial, and Augmented!

Speaker: Kelly Goetsch - Chief Strategy Officer at Commercetools | Jason Cottrel - CEO & Founder at Orium | and guest speaker Brendan Witcher - VP, Principal Analyst at Forrester

Significant modifications are on the horizon for digital commerce in retail and customer experience come 2024. The pace of tech shifts will intensify, businesses are set to defund legacy solutions, and attractive opportunities will surface as social and retail media players join forces. To stay ahead of the curve, digital leaders are experimenting with less risky initiatives and scaling back on outdated projects that no longer yield impactful results.