Retail TouchPoints

DECEMBER 8, 2020

The AI-powered autonomous shopping experience just got bigger, in the form of a 4,000-square-foot hybrid convenience market called AI Go in Shanghai. The store combines a manned checkout with the use of computer vision as part of checkout-free shopping powered by AiFi Solutions. Stocking 2,000 SKUs ranging from fresh meats to snacks, this store represents the largest deployment to date of the AiFi Autonomous Store Platform OASIS.

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Shopping Checkout Payment Services Consumer 321

Wiser

DECEMBER 8, 2020

When your computer isn’t working properly, oftentimes the best thing to do is restart it. The same goes for retail categories. If you’re not seeing the performance you expect, sometimes a good reset is all you need to get things going. Even if performance isn’t an issue, category resets can follow a natural cycle based on category seasonality or changing consumer tastes.

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Cross Merchandising Visual Merchandising Store Layout Apparel 88

Retail TouchPoints

DECEMBER 8, 2020

The COVID-19 pandemic has been challenging for retailers with a strong mall-based footprint, but American Eagle rose to the occasion by tapping its most valuable asset: its Gen Z customer base. These shoppers were omnichannel-aligned even before the lockdowns hit, and American Eagle built on this foundation to help online sales reach 45% of its total in 2020.

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Social Commerce Shopping Promotions Returns 298

Small Biz Trends

DECEMBER 8, 2020

No matter how much space you have, it seems like you can never have enough. That is why storage racks and shelving are so handy. They maximize the space you have and get rid of clutter while creating a storing system for your business. Whether you have a back office in need of organization, a shop floor, a warehouse, or even your garage, the right rack and shelving unit can work wonders.

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Outdoor Accessories Shopping Location 98

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Retail TouchPoints

DECEMBER 8, 2020

COVID-19 introduced a unique set of challenges that forced retailers to squeeze years’ worth of digital transformation into a matter of weeks. Advanced capabilities like buy online pick up in-store (BOPIS), ecommerce, apps that help navigate stores and outdoor pop-up shops that used to get pushed back for budgetary reasons suddenly became imperatives for stores to stay afloat.

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Outdoor Shopping Consumer Accounting 290

Graff Retail

DECEMBER 8, 2020

Earlier this week, I came across a new business selling vacation cruises. It’s no secret that the tourism industry has been the hardest hit because of COVID, but if they can be confident and positive about things returning to normal, then you should be too. This holiday shopping season there are going to be customers […].

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Shopping Returns 98

Dezeen

DECEMBER 8, 2020

Architecture firm Farrells has overhauled a 19th-century building in London 's Belgravia neighbourhood to create a shopping and dining destination that spotlights both Japanese and Nordic craft. The Pantechnicon building was originally built in 1830 as an arts and crafts centre, before becoming a warehouse where the affluent locals of Belgravia could store their excess belongings.

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Shopping Fashion Marketing ATS 97

Retail TouchPoints

DECEMBER 8, 2020

Following its recent filing for Chapter 11 bankruptcy protection , Francesca’s will shutter an additional 97 stores. The apparel and accessories retailer is seeking to sell both its brick-and-mortar locations and its ecommerce holdings. The company will continue operating during the process by utilizing a $25 million debtor-in-possession loan from Tiger Finance.

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Boutique Finance Accessories Apparel 200

Secure Retail

DECEMBER 8, 2020

We would like to give all of our customers advance notice of Secure Retail’s Christmas and New Year Holiday for 2020-2021. Please note the revised opening times for our Main Sales Office and our Support Services for this period. Customers who have contracted managed services, payment services or helpdesk services, please follow your normal support routes throughout the holiday period.

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Payment Services Management 52

Retail TouchPoints

DECEMBER 8, 2020

Zappos Adaptive , the functional products business of Zappos, has expanded the Single and Different Size Shoes Program due to customer demand and brand partner interest. The service lets shoppers order single shoes, or pairs of different sizes, to help them find footwear that meets their specific needs without sacrificing style. Zappos has seen more searches than ever for “single shoes,” and the Single and Different Size Shoes Program page has grown by 86% since its launch in July.

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Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience