Retail TouchPoints
JUNE 9, 2022
With supply chain challenges rampant worldwide, many brands and retailers are focusing on consistent, even proactive, communication to address the demand side of the equation. But Lindsay Jerutis, GM for ShopStyle Collective , believes that marketing and social teams are overlooking a significant opportunity: using influencers to sway product demand and respond to product availability challenges.
Inside Retail
JUNE 9, 2022
The Australian Commonwealth Games Team will sport uniforms during opening and closing ceremonies designed by RM Williams in partnership with Commonwealth Games Australia. The new capsule range of formal wear will include heritage designs and limited-edition leather boots, made in Melbourne. The nation’s signature gold and green palate are weaved into tailored sports coats, polos and apparel which also includes the Australian Commonwealth Games Team’s Birmingham 2022 logo.
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Retail TouchPoints
JUNE 9, 2022
Travel retailer Hudson , a Dufry company, has rolled out its loyalty program to its more than 1,000 stores across North America. The Red By Dufry program is already live in the 50+ countries where Dufry operates. Benefits include members-only discounts, a birthday reward, perks from car rental and hotel booking brand partners and pre-ordering through the retailer’s Reserve & Collect program, where available — all accessible via a mobile app.
Inside Retail
JUNE 9, 2022
Retailers both large and small will offer special discounts to front line workers across Australia on June 30 to commemorate First Responders Day. Australian Retailers Association (ARA) CEO Paul Zahra said first responders continue to go above and beyond to keep people and communities safe. “Whether it’s the emergency services personnel, alongside community members, helping to rescue those stranded by the floods in northern NSW, or the doctors and nurses working around the clock caring for patie
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Retail TouchPoints
JUNE 9, 2022
Amazon Fashion has launched a new virtual try-on feature for shoes. The interactive mobile experience uses augmented reality to help customers visualize how a pair of shoes will look on them from every angle, which can better inform purchasing decisions. The new feature is currently available to customers in the U.S. and Canada using the Amazon iOS app.
Inside Retail
JUNE 9, 2022
Last month we talked about How coaching influences the retail sales culture. A great culture is important in performance; however, there are many other benefits of coaching that are often overlooked but are powerful contributors to staff attraction, retention, fewer sick days and better performance. Benefits for the individual. For most of us, we can see the benefits of being coached, especially in a sporting environment, although sadly, many of us have never experienced being coached in our wor
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail Wire
JUNE 9, 2022
Topps is launching a line of trading cards that feature college athletes. The brand’s parent company, Fanatics, will share profits with some of the players and their schools. “We think this entire category is one that will not only bring new collectors into the space, but will also benefit student-athletes to expand product offerings available in the marketplace,” Derek Eiler, executive vice president of Fanatics’ college division.
Retail TouchPoints
JUNE 9, 2022
Dollar General is enhancing its retail media network, DGMN, to better serve rural communities through the use of first-party data. DGMN helps Dollar General provide access to real-time data with trusted brands, to help them serve DG’s customer base across more than 18,000 stores in 47 states, delivering more than two billion transactions annually. Approximately 75% of Dollar General stores serve markets of 20,000 or fewer people, and DGMN’s solutions are designed to create more meaningful connec
Inside Retail
JUNE 9, 2022
BBQ Galore fires up new team. Aussie retail giant Barbeques Galore has just beefed up its team, welcoming on board Steve Gardner as general manager, retail and Rosie Alford as general manager, product. Gardner previously led the product team at the retailer and in his new role he will be overseeing the company-owned store network. He will also be helping to transform the Barbeques Galore store experience, with a number of refurbishments and new stores this year.
Retail TouchPoints
JUNE 9, 2022
Using a combination of online and offline data sourced from across its organization, The Home Depot will offer product suggestions designed to help customers complete projects on which they are embarking. The retailer will enhance its customer data platform (CDP) with the Adobe Experience Platform (AEP) to create personalized campaigns that can be activated within 24 hours , dramatically shortening what had been a seven- to 10-day process.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Inside Retail
JUNE 9, 2022
Known for its tongue-in-cheek branding and range of effective exfoliators and formulations, Frank Body has grown into an international skincare brand in just a few short years. We chat with co-founder Jess Hatzis about her style of leadership, her tech detox, and her dream of becoming prime minister for one day. If you could swap your job with anyone’s for one day, who would it be and why?
Retail TouchPoints
JUNE 9, 2022
Recover , a materials science company that produces sustainable premium recycled cotton fiber and cotton fiber blends, has received $100 million in minority equity capital. The funding comes from the Sustainable Investing Business within Goldman Sachs Asset Management, alongside majority shareholder STORY3 Capital Partners. The company plans to use the funds to accelerate its global expansion and production capacity, with the goal of allowing more rapid adoption of sustainability initiatives by
Inside Retail
JUNE 9, 2022
Fast-growing local fragrance brand Who Is Elijah is on track to hit $3 million in revenue this calendar year as it continues to expand its direct-to-consumer and wholesale presence in Australia, New Zealand and the US, and gears up to launch into the UK and Canada. . Founded by Raquel Bouris in 2018, Who Is Elijah makes vegan, cruelty-free and gender-neutral fragrances that are hand-bottled in Sydney.
Retail TouchPoints
JUNE 9, 2022
The majority of consumer goods and retail (CGR) companies have accelerated their digital journeys over the last two years to better serve the growing number of online shoppers. But not all are achieving the same levels of success. According to research conducted by Genpact and MIT, CGR companies with Chief Information Officers (CIOs) who have invested in advanced analytics, customer experience (CX) and cloud processing and storage could see earlier and better results.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Inside Retail
JUNE 9, 2022
The death of globalisation, the power of the human touch and the search for sustainable solutions are all key focuses on Levi’s future agenda, revealed Levi’s CEO Chip Bergh at the World Retail Congress. Levi Strauss &Co has been around since 1853 and now sells product in more than 110 countries. Bergh joined Levi’s in 2011, after a 28-year stint at Procter & Gamble.
Retail TouchPoints
JUNE 9, 2022
Sensormatic Solutions is adding PENN Connected to its Sensormatic IQ platform capabilities, to increase operational efficiency through remote refrigeration monitoring and digital compliance. The solution is designed to help retailers combat food waste and assist with compliance by monitoring product storage temperatures, both hot and cold. The digital food safety platform offers remote monitoring to empower retailers to better serve their shoppers with quality products at the right temperature.
Inside Retail
JUNE 9, 2022
Domino’s stalwart David Burness heads up the Australian and New Zealand business. He stepped into the role just a few months ago, and brings an astonishing 30 years’ experience at the brand. David started as a delivery driver for then Silvio’s Dial-A-Pizza in 1991 while studying at university, and when the Domino’s brand was acquired became a franchise consultant.
Retail Wire
JUNE 9, 2022
Sixty-six percent of Americans expect inflation to get somewhat or much worse over the next year, according to a Washington Post and George Mason University’s Schar School of Policy and Government survey. Nearly 90 percent said they have changed personal buying habits to stretch their dollars.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
Inside Retail
JUNE 9, 2022
Last week, eyewear business Bailey Nelson launched its 100th store – a milestone that coincided with the brand’s 10-year anniversary. The new store in Frankston, Victoria, is the first of its kind: showcasing a new layout that will be replicated in future stores, new collections and an ‘OPTOS’ machine – a state-of-the-art imaging tool that allows the business’ optometrists to view a customer’s retina at four times the resolution.
Retail Wire
JUNE 9, 2022
Kroger has opened an online grocery service in South Florida, even though it does not operate stores in the state. The supermarket giant now has hubs located in Jacksonville, Opa-locka, Orlando and Tampa to deliver online orders to customers across the state.
Inside Retail
JUNE 9, 2022
Stitch Fix says it is reducing its workforce by around 15 per cent of salaried positions, as the online personalised styling service firm aims to return to profitability. Decades-high inflation and the impact of the war in Ukraine have pressured Corporate America to consider laying off people or impose a freeze on hiring. The layoff at Stitch Fix accounts for nearly 4 per cent of the roles, or around 330 positions, with most of them in its non-technology corporate and styling leadership roles, C
Nvidia
JUNE 9, 2022
Some may call this GFN Thursday legendary as Mass Effect Legendary Edition and It Takes Two join the GeForce NOW library. Both games expand the available number of Electronic Arts games streaming from our GeForce cloud servers, and are part of 10 new additions this week. Adventure Awaits In The Cloud. Relive the saga of Commander Shepard in the highly acclaimed “Mass Effect” trilogy with Mass Effect Legendary Edition ( Steam and Origin ).
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
Retail Wire
JUNE 9, 2022
Target said it will raise its quarterly dividend by 20 percent to $1.08 a share. The retailer made the decision following a first quarter that fell below expectations and forced the company to lower its annual sales and earnings forecast.
Retail Dive
JUNE 9, 2022
The new mobile feature, currently only available on iOS, allows customers to try on thousands of shoe styles from brands like Puma and Reebok.
Retail Wire
JUNE 9, 2022
The average customer experience score in April was 71.3 percent, down from 72 percent in 2021, according to Forrester. The score marks the first decline after years of rising scores. “The changes suggest to us that there are some companies reaching the point where they’re just having a hard time keeping up with these customers’ changing expectations, or are just distracted by all the other things that they need to be focusing on,” Pete Jacques, principal analyst at Forrester, said.
365 Retail
JUNE 9, 2022
Unibail-Rodamco-Westfield (URW) has announced the signing of two DIVR ‘arenas’ with a 285 sqm outpost at Westfield Mall of Scandinavia in Stockholm and a 330 sqm location Westfield London. Featuring original story-based experiences ranging from family-friendly escapades to fantasy and science-fiction adventures, DIVR puts groups of up to four people into a series of shared virtual reality experiences that, through its high-end hardware, includes wireless streaming in 5K resolution and multi-sens
Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach
More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio
Retail Wire
JUNE 9, 2022
Proposed legislation that would prevent Alphabet, Amazon.com, Apple and Meta from favoring their own products and searches on their sites is expected to pass in the House and Senate.
Cisco Retail
JUNE 9, 2022
On Tuesday, September 17, 1991, Guns N’ Roses released their “Use Your Illusion I and II” albums in conjunction with the Use Your Illusion Tour. I remember walking to my local music store to purchase both CDs. I was planning a special event for our student-run bar, The Rathskeller, at the University of Miami to play both CDs in their entirety.
Retail Wire
JUNE 9, 2022
Stagflation, the combination of high inflation and slow economic growth, is a growing concern among economists who worry that the U.S. economy, which is primarily driven by consumer spending, may be adversely affected by rising prices.
Retail Dive
JUNE 9, 2022
Users of the social media platform can select a “remind me” button when a brand tweets about an upcoming launch to be notified when it’s about to drop.
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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.
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