Wed.Nov 10, 2021

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Last Call for Sustainability: Imperatives for Change in the Retail and CPG Industry

Retail TouchPoints

As world leaders gather for COP26 in Glasgow against the backdrop of the recent declaration of ‘code red for humanity’ by the United Nations Intergovernmental Panel on Climate Change, businesses are doubling down on sustainability goals and initiatives. This has significant implications for the retail and consumer packaged goods (CPG) industry across the product value chain.

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Officeworks, Ikea, Kmart join campaign to bring retail emission to net-zero

Inside Retail

Led by the Australian Retailers Association and the Business Council for Sustainable Development Australia, a number of retailers have joined a UN-backed campaign in a ‘Race to Zero’. Ikea Australia, Kmart Group and Officeworks have each pledged to support the campaign, drive climate action in their own businesses, and encourage other retailers to set public net-zero emission goals.

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Redefining ‘Successful Store Design’: Digital-Physical Integration and Sustainability Come to the Fore

Retail TouchPoints

The role of the store is continuing to evolve as consumers’ digital behaviors accelerate — one of the key reasons why experts believe the definition of a “successful store design” has completely changed. Store design and visual merchandising now encompass many different elements, according to Tammy Callahan, Director of Sales & Account Management at Kendu , a provider of in-store visual solutions.

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Fashion chain Rodd & Gunn opens bar at Chadstone

Inside Retail

Kiwi fashion label Rodd & Gunn has introduced ‘The Lodge Bar’, its first experiential retail concession, at Myer Chadstone. . Located alongside the Rodd & Gunn concession at the department store, The Lodge Bar deliver a multi-functional retail experience, where customers can browse the brand’s latest collection and enjoy wine and food at the same place.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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French Contemporary Fashion Brand Brings Rental Service to U.S.

Retail TouchPoints

Following the early 2020 launch of its clothing rental service in France, ba & sh has expanded Borrow on Ba-sh.com to the U.S. Consumers can directly search the Borrow collection or discover items available for rental browsing the website. Those available for rental in the selected size and color will display a “Borrow” button. ba&sh will offer a curated selection of fall/winter 2021 pieces across ready-to-wear categories including dresses, knits, outerwear, tops and bottoms.

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Your Food Collective gains $1.4m in funding to power expansion plans

Inside Retail

Online grocery platform Your Food Collective has received $1.4 million from public and private investors through Equitise, and plans to grow its Sydney and Newcastle-focused service nationwide. The raise saw 234 investors support the business, including Ksubi co-owner Jackie Vicdor, who invested $100,000, and Tracey Norman, who invested $600,000. “There is no greater personal opportunity to be happier, live longer and heal our planet than through the food on our plates,” said Your Food Collectiv

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More Trending

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De’Longhi goes DTC with first ever Coffee Lounge

Inside Retail

Italian coffee machine manufacturer De’Longhi has opened its first Coffee Lounge globally in the Sydney suburb of Zetland. Customer education is the top priority at the Sydney Coffee Lounge, with demonstrations and training to help shoppers familiarise themselves with the brand’s manual and automatic coffee machines. De’Longhi Australia CEO Paolo Albertoni told Inside Retail that it will offer “a truly immersive, hands-on experience” for coffee lovers.

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Sainsbury’s opens new flagship store in Colwick

Retail Focus

Sainburys opened their new Colwick store today, the first of three supermarkets Sainsbury’s will open in the run-up to Christmas. The flagship 53,000 sq. ft supermarket was opened by Mayor of Gedling, Meredith Lawrence, alongside St John the Baptist Primary School pupil, Jace Pikett, who won a competition to design a limited-edition Sainsbury’s bag for life to mark the launch of the new store.

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Analysis: Now that lockdown’s over, what’s next for Covid’s retail winners?

Inside Retail

The last two years have been tumultuous, uncertain and transformative. The one constant for many of us, aside from daily Covid press conferences, has been our national retailers. As everything was shutting down around them, our ever-reliable retailers stayed the course as an essential service open rain, hail or shine. This resilience and consistency have done wonders for the brand health of Australian retail icons including Woolworths, Coles, Kmart, Officeworks, Bunnings and JB Hifi.

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Apparel and footwear retailers bring production closer to home

Retail Wire

Major retailers are moving their apparel and footwear manufacturing out of Asia to produce goods closer to major consumer markets in the U.S. and Europe. Mango, the fast-fashion chain, has moved production from China and Vietnam to Brazil and Mexico.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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How Tim MacKinnon plans to keep Providoor cooking beyond lockdown

Inside Retail

Celebrity chef Shane Delia’s gourmet meal delivery start-up Providoor has gone from strength to strength since launching 18 months ago. What started as an idea to help Melbourne’s fine-dining scene tap into the opportunity of meal delivery during the city’s first lockdown in June 2020 has turned into a thriving online marketplace with dozens of high-end restaurants across Melbourne, Sydney, Canberra, Adelaide, and soon Brisbane, offering pre-prepared gourmet meals that customers can order online

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Rural pharmacies face tough going

Retail Wire

Independently-owned corner drugstores are vanishing from rural counties across the U.S., leaving many Americans without nearby access to pharmacies. Twelve percent of the population now lives in areas where they need to travel more than 15 minutes to reach a pharmacy or in areas where there are not enough stores to meet demand.

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Sugary snacks for babies should not be labelled ‘healthy’, says pressure group

Talking Retail

Some snacks for babies and toddlers that are marketed as ‘healthy’ contain too much sugar, according to a health watchdog’s survey. Action on Sugar – which is based in Queen Mary College at the University of London – says that some snacks contain two teaspoons of sugar per serving. In some cases the snacks are. This story continues at Sugary snacks for babies should not be labelled ‘healthy’, says pressure group.

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Rising pregnancy test sales could augur a baby boom

Retail Wire

Sales of pregnancy tests have risen 13 percent over the past year, which suggests that the U.S. may be in store for a baby boom. Pregnancy tests sales were up an average of two percent from 2016 to 2019.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Wi-Fi’s market expands with Wi-Fi 6E

Cisco Retail

Over the last few years, we have seen significant leaps in Wi-Fi standards and protocols. Leaps that fundamentally improve user experience, the ability to handle much higher device density, and a broadening of use-cases where Wi-Fi previously couldn’t play. The first leap was from Wi-Fi 5 (802.11ac) to Wi-Fi 6 (802.11ax). The ability of Wi-Fi 6 to use OFDMA, the same technology that 5G is built upon, makes huge strides toward more deterministic scheduling by coordinating airtime amongst clients

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NRF joins other groups in lawsuit to postpone vaccine mandate

Retail Dive

In September the group asked for a 90-day extension of the federal vaccine mandate for large employers but is now suing to pause it indefinitely. Public health and legal experts are not sure why.

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Cisco Takes a “Byte” out of Wi-Fi 6E

Cisco Retail

You’ve read a lot about Wi-Fi 6E ( here , here and here ). How about hearing about it? Join Cisco Principal Wireless Architect Mark Krischer as he hosts a special edition of the Cisco Insiders Series for Networking podcast as he discusses the upcoming technology with two of Cisco’s wireless experts: Technical Leader from the Technical Marketing Engineering team Jim Florwick and Product Marketing Manager David Wolf.

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Hershey’s expands its snack presence with pretzel company acquisitions

Retail Wire

Hershey Co. has struck deals to acquire Dot’s Homestyle Pretzels and Pretzels Inc. for a combined $1.2 billion. The move follows previous acquisitions by the company for SkinnyPop popcorn and Pirate’s Booty cheese puffs.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Midsize and Small Service Provider Opportunities and Challenges

Cisco Retail

By Karl Whitelock, Research Vice President, Communications Service Provider Operations & Monetization, IDC. The Midsize and Small SP Market Segment. Midsize and small SPs—service providers with a customer base of 1 million customers or less—have relatively small customer bases and limited technical staff. However, they possess many of the same business and operational challenges as larger operators, but their approach to executing business strategy is noticeably different from the rest of

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Tops Market and Price Chopper merge

Retail Wire

Tops Market and Price Chopper/market 32 have completed a merger. The two grocery operators will continue to be managed separately as divisions of Northeast Grocery Inc. Twelve stores were sold to C&S Wholesale Grocers as part of a deal with the Federal Trade Commission.

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IT Training and Employment Programs

Cisco Retail

Thursday Nov. 11, join DuAn Lightfoot @ labeveryday for a live conversation on how Cisco DevNet, certifications, internships, and more can help advance your career. Set a reminder now for our special Veteran’s Day Twitter Spaces conversation. Thursday Nov. 11, 2021. 4:00 pm PST / 7:00 pm EST. Join the Twitter Spaces conversation here. SEE ALSO: Cisco Military and Veterans Programs.

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President Biden speaks with Target and Walmart CEOs about supply chain progress

Retail Wire

President Joe Biden spoke yesterday with the CEOs of Target, Walmart, UPS and FedEx about ongoing supply chain challenges facing the companies and the nation. The companies, according to Mr. Biden, expressed confidence in their ability to meet demand during the holiday season.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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A Fast Answer or the Right Answer

Hyken

Recently I was talking to a customer support rep. She was amazing. She was personable, genuinely cared, and I felt that she understood my problem. That said, we were struggling to get the problem resolved. She said, “I know you want to get this resolved right away. I can give you a fast answer or I can give you the right answer.”. Next, she explained why.

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Court rules Apple must move ahead with App Store changes

Retail Wire

Judge Yvonne Gonzalez Rogers of U.S. District Court for the Northern District of California has ruled that Apple must allow developers to communicate directly with customers about ways to pay for apps outside of the App Store. “Other than, perhaps, needing time to establish guidelines, Apple has provided no credible reason for the court to believe that the injunction would cause the professed devastation,” the judge wrote.

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Target shaped private labels into powerhouse brands. Now others want to do the same.

Retail Dive

Retailers that saw how profitable owned brands could be are out to get similar results for themselves. But experts say it won't be that easy.

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Companies add chief supply chain officers to meet logistical challenges

Retail Wire

The role of chief supply chain in retail operations has grown increasingly important with the advent of the pandemic, and more companies are creating chief supply chain officer positions to deal with the challenges. Macy’s CSCO Dennis Mullahy said his job is all about “how do we get inventory into locations where we think it is going to generate the highest sales for us and the best profitability?”.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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Swizzels reinvents Love Hearts sweets

Talking Retail

Confectionery brand Swizzels has launched a stick version of its Love Hearts sweets. Love Hearts Candy Sticks are available now and retail at 35p per roll. Each pack includes one of 20 temporary tattoo designs to collect, featuring a positive and “feel good” message, reinforcing the brand’s “commitment to sharing the love with consumers”. Sarah-Louise.

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Introducing Cisco Secure MSP – grab the opportunity and simplify SaaS security for managed service providers

Cisco Retail

The opportunity for delivering best-in-class security as a managed service provider (MSP) while simplifying the provider experience is here today. Managed services are an essential and fast-growing part of the security market, growing 14% annually. With this opportunity, are all the things an MSP must juggle day to day. You’re onboarding vendors, managing procurement and, of course, driving customer acquisition.

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Bisto and Sharwood’s frozen range bolstered by new launches and recipes

Talking Retail

Pilgrim’s Food Masters has updated its Bisto and Sharwood’s frozen ready meals ranges, including new product launches and packaging. The Bisto portfolio now includes four new meat-free products, including meat-free Cottage Pie, Spaghetti Bolognese, Lasagne and Chicken Hotpot. Each product in the entire Bisto portfolio has also undergone a recipe revamp to reduce the salt.

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NRF joins other groups in lawsuit to postpone vaccine mandate, again

Retail Dive

The group previously got a three-month extension of the federal vaccine mandate for large employers but is suing to get another. Public health and legal experts are not sure why.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.