Fri.Aug 06, 2021

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Product Searches Reflect Indoor-Outdoor Split: Headphones, Stationary Bikes and Lipstick Pique Shoppers’ Interest

Retail TouchPoints

The summer of 2021 has been defined by shoppers looking to get back outside and enjoy the warm weather, but work-from-home and back-to-school essentials remained at the top of consumers’ minds, according to data from Verizon Media. So even though shoppers spent plenty of time outdoors, their overall habits still reflect the way they spent most of 2020.

Outdoor 279
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China’s Shein lacks disclosures, made false statements about factories

Inside Retail

Shein, the fast-growing Chinese online retailer, has not made public disclosures about working conditions along its supply chain that are required by law in Australia or the United Kingdom. And the company until recently falsely stated on its website that conditions in the factories it uses were certified by international labour standards bodies, Reuters has found.

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Cadogan signs Soho Home Studio flagship

Retail Focus

Cadogan today announces the signing of Soho Home Studio to the King’s Road, Chelsea – set to open in September 2021. This will be Soho Home’s first flagship for the homeware brand from Soho House. In addition to showcasing Soho Home’s collections, the interiors destination will offer a new retail concept, providing access to interior design services, a programme of workshops and events, and a rotating gallery of member collaborations for customers to discover and enjoy.

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Coffee prices are going up again

Retail Wire

The worst frost in years has damaged the Brazilian coffee crop and that, along with rising freight costs, means companies and consumers will soon be paying more to get their morning cup of Joe. The price fo Arabica beans had already doubled over the past year due to drought conditions in coffee growing regions and the latest news will only send those prices higher.

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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Revolutionizing Customer Engagement and Collaborative Development

Cisco Retail

Our customers are looking for ways to simplify management of their Cisco devices and adopt new technologies faster while maintaining strong security across their environment. They are facing challenges in locating the right information necessary for deployment, obtaining access to the right resources, gaining visibility into their assets as well as more automated capabilities to reduce risks, increase uptime, and optimize overall performance.

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Wayfair 2Q sales are strong, albeit weaker than last year

Retail Wire

Wayfair’s U.S. revenues fell 15.2 percent in the second quarter as Americans pulled back on buying furniture and home-related products from last year’s record levels. The online furniture retailer said that it is seeing an increase in active customers, up 19 percent from 2020, with repeats representing 75.6 percent of its total orders.

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Amazon is pushing back the return of workers to their offices

Retail Wire

Amazon.com announced that it is telling corporate employees to plan on returning to their offices on Jan. 3 rather than next month as previously planned. The retail and technology giant made the decision in response to the growing spread of COVID-19 across the U.S. as mostly unvaccinated Americans are infected with the Delta variant of the virus.

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Ferrero gears up for Christmas with new launches

Talking Retail

Confectionery company Ferrero has unveiled a range of new products for its Christmas 2021 portfolio. New for Ferrero’s Rocher range is a Grand Rocher Dark; a 125g dark chocolate Ferrero Rocher, retailing at £5, which the company said is “ideal for gifting and sharing”. The launch will be supported by POS and digital assets. Thorntons. This story continues at Ferrero gears up for Christmas with new launches.

ATS 119
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Walmart paying warehouse workers to put off vacations as holidays near

Retail Wire

Walmart is paying warehouse workers weekly bonuses to skip their August vacations as the retailer seeks to ramp up for the upcoming Christmas holidays selling season. Bonuses, which appear to apply to most if not all 190 Walmart warehouses in the U.S., have been between $200 and $500 in extra pay a week.

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Oreo offers musical prizes with on-pack competition

Talking Retail

Biscuit brand Oreo is running an on-pack competition offering musical prizes. The “Press Play To Win” competition allows shoppers to scan any pack of Oreo with their phones to be in with a chance of winning a range of music prizes, including headphones, speakers and a personalized Oreo mixtape featuring a unique Spotify code. Top. This story continues at Oreo offers musical prizes with on-pack competition.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Levi Strauss to acquire Beyond Yoga

Retail Wire

Levi Strauss is looking beyond denim to acquire Beyond Yoga, an inclusive-size consumer-direct brand selling primarily online. The $100 million cash deal is expected to close by the end of 2021. Beyond Yoga will become a division of Levi Strauss with its co-founder and CEO Michelle Wahler reporting to Levi’s CEO Chip Bergh.

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Make communications one of your top priorities

Cisco Retail

There is no question that 2020 was an interesting year from a variety of perspectives. But what clearly stands out to me is the fact that it created an arena for a completely digital experience to be embraced. Without warning, we found ourselves having daily meetings on Webex, relying on social media to keep up with the latest news and ordering online more than ever before; among other examples.

ATS 111
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Etsy CEO says Depop opens a path to younger shoppers

Retail Wire

CEO Josh Silverman said Etsy’s acquisition of the Depop resale app will give his company access to younger shoppers. Mr. Silverman expressed optimism about Etsy’s outlook as he pointed to sales gains being made beyond face masks. As for the recent acquisition, he said, “Depop might be for Etsy what Venmo was for PayPal, the choice of the next generation.”.

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Levi's to stretch beyond jeans with Beyond Yoga

Retail Dive

The iconic denim maker, in a play for what is becoming a staple of American fashion, will pay an undisclosed amount of cash for the DTC activewear brand.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Amazon’s everything store approach could work against it

Retail Wire

Larry Chen, managing partner at Volition Capital, said that being the everything store has traditionally been a strength of Amazon.com, but a proliferation of products on the platform could be causing shopper confusion, which might lead consumers to seek out simpler online buying experiences. “Who wins in the e-commerce shift? Obviously, Amazon is dominant today,” Mr.

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Little Caesar’s Plans Expansion into Denver

VMS

Little Caesar’s (Detroit) announced its plans to open at least 15 new units in Denver by 2024, according to a company press release. The company that operates both franchise and company-owned stores already has more than 30 locations in the city. Craig Sherwood, VP of U.S. Development at Little Caesars, says, “Our franchise business model … is perfectly suited for the active, on-the-go Denver community.

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Beyond Meat CEO concerned that Delta variant could derail restaurant sales

Retail Wire

Beyond Meat reported record revenues during the second quarter while at the same time posting a loss of 31 cents a share. The plant-based protein alternative company’s CEO Ethan Brown said sales improved during the quarter as restaurant sales rebounded. He offered a caution, however, that the recent spike in cases tied to the Delta variant could negatively affect business going forward.

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Asda CEO Steps Down Early

VMS

Asda (London) announced its Chief Executive Roger Burnley has officially stepped down from his position six months ahead of schedule, reports Reuters. There is no successor in place. About a month after being bought by Bentonville, Ark.-based Walmart by a private equity-backed deal in February, joint owners TDR Capital and brothers Zuber and Mohsin Issa announced Burnley would depart the company after Asda had fully transitioned to its new owners and a successor was named.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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The Weekly Closeout: Target debuts employee degree program and REI doubles down on travel

Retail Dive

The big-box retailer joins Walmart in tackling education assistance, while the outdoors retailer expands access to short-term rentals for members.

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Marcus & Millichap Brokers Sale of 58,000-Square-Foot Shopping Center in Metro Atlanta

Shopping Center

Stonecrest, Ga. — Marcus & Millichap has brokered the $2.4 million sale of Evanswood Shopping Center, 58,000-square-foot retail property located in the Atlanta suburb of Stonecrest. Tim Giambrone of Marcus & Millichap led his team in advising both the buyer,… The post Marcus & Millichap Brokers Sale of 58,000-Square-Foot Shopping Center in Metro Atlanta appeared first on Shopping Center Business.

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EVCP Payment Solution from Secure Retail using the OTI TRIO-IQ

Secure Retail

Secure Retail offers an excellent portfolio that combines technology, reliability and fast, secure, payment for EV charging points in one complete solution. All elements of our service provision have been certified to the latest compliance standards. Our partnership with OTI on the innovative TRIO-IQ is the perfect device to use in the electric vehicle charge point (EVCP) payments sector.

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?ADM and Nourished prioritise personalized nutrition

Retail Times

According to ADM research, 49% of consumers believe every individual is unique and requires a customised approach to their diet. Indeed, each gut microbiome is as distinct as a fingerprint and intricately linked to our overall health and wellness. This awareness has given rise to personalized nutrition and startups like Remedy Health, a dietary supplement company that specialises in 3D printing of personalized wellness solutions, notably its Nourished brand of customisable gummy vitamins.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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Apple eCommerce Store Redesign Plus Other New Software

LS Retail

©iStock/ViewApart The Apple Store has been redesigned and the company restored the dedicated Store tab in its navigation bar. The new Store web page , which includes a carousel of product categories and quick links for shopping with specialists or locating nearby Apple stores, mirrors the iPad and iPhone version of the Apple Store app. What's noticeably different is that Apple has brought back the company's iconic products with big photos against white backgrounds.

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New York & Company to launch first menswear collection

Retail Dive

The apparel brand is also expanding its women's footwear offerings and plans to offer home products starting in the fall.

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DPD UK announces acquisition of CitySprint

Retail Times

DPD UK, part of DPDgroup, Europe’s largest parcel delivery network and CitySprint, the UK’s premier same day delivery company, today announce that CitySprint will become part of DPDgroup, subject to regulatory clearance.

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How Cloud Computing Is Driving the Future of Retail Innovation

VMS

N OT THAT MANY years ago, during an awards ceremony at the International Retail Design Conference (IRDC), there was an audible gasp from the audience when VMSD magazine named Amazon as its 2017 VMSD/Peter Glen Retailer of the Year. It’s interesting how time and a pandemic has shifted all of that thinking to the present, where Amazon Web Services (AWS) is viewed not a foe, but as an enabling friend.

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Retails Next Frontier: Exploring and Proving the Value of AI

AI is everywhere. It’s in customer service interactions, product recommendations, marketing outreach, and yes, even commerce experiences. But not every use of AI provides the same value to your brand. In this masterclass, experts from Constructor, commercetools, Contentstack, and Orium discuss how AI can complement your composable tech stack and help bring in immediate ROI.

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Putting employees first to keep the supply chain moving

A1 Retail

By Jane Liston, Retail Strategy Lead at CDW. Throughout the pandemic, retailers have battled to keep their supply chains moving as obstacles have been thrown at them from every angle. The latest obstacle, the so-called “pingdemic” had industry bosses warning that supply chains are “starting to fail” because of how many workers are isolating due to alerts from the NHS COVID app.

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Guest Post: Top Benefits of Outsource Call Centers

Hyken

This week we feature an article by Charlotte Blackmore, an SEO Executive and content creator based in Essex. She writes about how using an outsourced call center can be a successful strategy for keeping customers happy. One of the most effective ways of growing a business is through streamlining your customer communications. Providing a quality experience for your customers has a positive impact on generating increased sales and improving overall brand reputation.

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Shoppers using more food stores but worry about inflation, says IGD

Talking Retail

Shoppers are using a wider range of stores for their food and groceries than at any time since the end of 2018, according to figures from the IGD industry think-tank. The number of food and grocery shops used by shoppers has risen to 13, which is the highest level since December 2018. The shift in. This story continues at Shoppers using more food stores but worry about inflation, says IGD.

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Shoppers return to pre-pandemic shopping around habits, IGD reveals

Retail Times

Following the further lifting of restrictions, ‘shopping around’ for food and grocery items has increased and is now higher than pre-pandemic levels according to ShopperVista – provider of trusted shopper insights to category, insight and commercial professionals – from IGD.

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2024’s Retail Odyssey: Going Small, Artificial, and Augmented!

Speaker: Kelly Goetsch - Chief Strategy Officer at Commercetools | Jason Cottrel - CEO & Founder at Orium | and guest speaker Brendan Witcher - VP, Principal Analyst at Forrester

Significant modifications are on the horizon for digital commerce in retail and customer experience come 2024. The pace of tech shifts will intensify, businesses are set to defund legacy solutions, and attractive opportunities will surface as social and retail media players join forces. To stay ahead of the curve, digital leaders are experimenting with less risky initiatives and scaling back on outdated projects that no longer yield impactful results.