Retail TouchPoints

JUNE 8, 2021

Italian brand Golden Goose has amassed a cult-like following for its hand-made distressed sneakers — and now it has taken that “perfectly imperfect” aesthetic and translated it into a physical space in Beverly Hills, Calif. With the ambition of bringing the Italian “hand-made tradition” to the world, the brand merges artisanal craftsmanship and Made in Italy manufacturing for its collection of sneakers, clothing, accessories and bags, which have become known for attention to detail and their “li

Accessories 276

Accessories Checkout Wholesale Location 276

Inside Retail

JUNE 8, 2021

Former advertising firm executive Chris Willingham has joined the senior leadership team at footwear and apparel brand R.M. Williams as its new chief marketing officer. He will start on the new role in the coming weeks. Willingham, former managing director of advertising and brand consulting company DDB New Zealand, will aim to drive the next phase of growth for the 89-year-old South Australia-based company.

Marketing 246

Marketing Advertising Apparel Management 246

Tokinomo

JUNE 8, 2021

The pandemic changed the way we did many things. One of the things that are not going to be the same as it used to be in 2019 is shopping. Yes, eCommerce is gaining more popularity, but brick and mortar is not dead.

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Shopping 244

Inside Retail

JUNE 8, 2021

“But I’m just a humble shopkeeper!”. Well, ignorance might be bliss but you can’t put it in the bank. Where once upon a time it was enough to simply open the doors and stand behind the counter, times have certainly changed. A customer now wants to be entertained, they want to be “woo-ed” by you. They expect to be guided, some would even say they expect you to control their shopping experience.

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Visual Merchandising Customer Experience Shopping Marketing 246

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail TouchPoints

JUNE 8, 2021

The Kroger Co. is planning a nationwide hybrid hiring event, both virtually and at its stores, on June 10. The goal is to bring on 10,000 new employees across its roster of grocery banners, including Kroger , King Soopers , Ralph’s , Food4Less , Fry’s Food Stores. Kroger has positions available across retail, ecommerce, pharmacy, manufacturing and logistics operations.

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Planning Payment Services Supermarket ATS 187

Inside Retail

JUNE 8, 2021

Woolworths’ standalone online pet business, PetCulture, has launched and, already, is attempting to change the way Aussie businesses see pets. The business is a joint venture between Woolworths and Hollard Group’s PetSure , and is being run independently of Woolworths despite the supermarket group’s 60 per cent ownership. PetCulture will expand on the burgeoning pet care options available across Woolworths Group.

Supermarket 246

Supermarket Management 246

Inside Retail

JUNE 8, 2021

Like many retail businesses, Australian footwear giant Accent Group saw a big uptick in customer service enquiries during last year’s Covid-19 lockdown. With stores shut, customers flooded the company’s support team with questions about product fit, delivery delays and return policies. Meanwhile, the launch of a virtual sales channel – where customers can video chat with a sales assistant before making a purchase – created new pain points, even if it did drive revenue.

Customer Experience 246

Customer Experience Fulfillment Returns Shipping 246

Retail TouchPoints

JUNE 8, 2021

Walmart is aggressively expanding its healthcare offerings through the new Walmart+ Rx for less program, which will offer paid Walmart+ members select medications at no cost and discounts of up to 85% on thousands of additional prescription items. The covered medications cover a variety of common needs, including heart health, mental health, antibiotics, allergies and diabetes management.

Shipping 149

Shipping Management Location Planning 149

Inside Retail

JUNE 8, 2021

Insta-famous Dr Naomi McCallum from the famed Manse Clinic in the well-heeled suburb of Paddington, Sydney, has swapped her syringe for the development of a new skincare range, which just launched a few weeks ago. Well-loved on social media for her no-nonsense approach to the beauty industry and her extensive experience as a qualified cosmetic doctor, Dr Naomi’s products are currently available on her site and at the clinic.

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Wholesale Shipping Planning Consumer 243

Retail Wire

JUNE 8, 2021

A curated selection of GNC vitamins and supplements will be sold in Walmart stores as part of a wholesale agreement reached by the two companies. The deal with Walmart will give GNC access to consumers it doesn’t currently reach in its stores or online. GNC expects to expand the products it sells in Walmart going forward.

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Wholesale Consumer 130

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

JUNE 8, 2021

Microsoft Corp said on Tuesday it will use its experience centers in London, New York and Sydney to sell products to customers starting July 1. The computing company, which shut its 72 international retail stores last year due to the COVID-19 pandemic, has been using its experience centers to mainly host business customers. Microsoft sells products through a number of distributors in Australia, such as Amazon and JB Hi-Fi, but said last June it would “reimagine” it’s experience centres as part o

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Promotions ATS 242

Retail Wire

JUNE 8, 2021

Kroger will begin making grocery deliveries starting tomorrow from its Centerville, OH, using drones. The service will be offered to Kroger’s customers for free on a limited basis. Deliveries are limited to purchases of five pounds or less are currently confined to a one-mile radius from the store location.

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Location 130

Inside Retail

JUNE 8, 2021

Melbourne will ease its way out of a hard lockdown on Friday, with retailers set to trade once more by the week’s end. Melbournians will be able to move more freely as of Thursday, 11:59 pm, though will still be restricted to within 25km of their home. Some indoor businesses, such as gyms and indoor sports venues, will remain closed. “This is a good day, everyone should be absolutely proud of what we’ve all achieved together,” acting premier James Merlino said, according to the ABC.

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Retail Wire

JUNE 8, 2021

Forty percent of all food sold in the U.S. is thrown away and winds up in landfills where the decaying waste creates methane gas that contributes to global warming. Retailers have been tackling the issue and have made strides in reducing the amount of unsold food, which goes to waste, from around 43 million pounds in 2008 to less than 21 billion pounds today.

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Grocer 130

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Inside Retail

JUNE 8, 2021

Amazon.com Inc said on Tuesday it was now offering six-month prescriptions starting at $6 for medications of common health issues through its pharmacy. The company said prime members would get additional savings when paying without insurance. Customers can pay as low as $1 per month for select medications, including drugs to treat diabetes and blood pressure, and will get free two-day delivery.

Wholesale 147

Wholesale Marketing ATS 147

Cisco Retail

JUNE 8, 2021

History has been very clear that for broad industry adoption of the 800G generation, an optical pluggable form factor must be judged on: (1) Backwards compatibility with previous generation optics. (2) 100G+ electrical performance. (3) Excellent thermal power dissipation. The recent QSFP-DD MSA updates ensure all of these, but I’d like to focus on the thermal performance here.

Consumer 144

Consumer ATS 144

Inside Retail

JUNE 8, 2021

American boxing celebrity Mike Tyson is suing Australian streetwear retailer Culture Kings and its owners for allegedly using his imagery to sell clothing without permission. The former world champion boxer filed a statement of claim in the NSW Federal Court last Friday, alleging Culture Kings printed his name and image on a range of clothing, giving the impression it was a sponsored arrangement, The Sydney Morning Herald reports.

Consumer 130

Consumer Accessories ATS Fashion 130

Talking Retail

JUNE 8, 2021

Spar Alston, in Cumbria, has completed a store refurbishment which saw the addition of new facilities including a butchery counter and fresh deli offering. The forecourt site, which has served the village since 2012, has remained open during the refurbishment. The 3,000sq ft store now features a Graham Eyes High Class Butchers counter, which offers.

ATS 129

ATS 129

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Cisco Retail

JUNE 8, 2021

SecureX is now a year old, with numerous releases delivered, dozens of integrations, and thousands of active customers that rely on it to simplify security and investigate threats faster. Cisco Secure Firewall protects hundreds of thousands of networks and Snort IPS has over a million deployments around the world. Together the breadth, variety, and capability of Cisco Security’s platform approach means you can depend on these solutions to protect you and deliver more value with your security inv

Management 126

Management ATS 126

Talking Retail

JUNE 8, 2021

Overall cash deposits and withdrawals increased month-on-month in May, highlighting that cash use continues to recover, new research reveals. The latest data from the Post Office’s May Cash Tracker shows business cash deposits totalled £824m, up 7.2% month-on-month, and up 139% year-on-year. In Scotland, business cash deposits were up almost 36% month-on-month in May as.

ATS 126

ATS 126

Retail Wire

JUNE 8, 2021

Women who have gotten used to wearing flat shoes during the pandemic are starting to put on their high heels again as concerns about the spread of COVID-19 ease and public spaces and offices reopen. Will Cooper, a senior vice president and general merchandise manager of shoes, bags and accessories at Saks Fifth Avenue, said sales of high heels have “really accelerated” in recent months.

Accessories 100

Accessories Management ATS 100

Mulesoft

JUNE 8, 2021

Mary Joy Sabal, MuleSoft Practice Lead at Datacom, is a multi-MuleSoft Certified Developer and Architect and MuleSoft Ambassadress. She frequently speaks at Meetups and is the Wellington Meetup group leader. As API developers and architects go about the design process, it is important to be able to discover and share repeatable patterns. This can be […].

ATS 121

ATS 121

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Wire

JUNE 8, 2021

The prices of plant-based alternatives to meat have fallen at the same time that animal protein costs have risen substantially. This trend has played a role in the continuing expansion of meat alternatives, including those backed by meat producers such as Hormel, Perdue, Smithfield and Tyson.

ATS 100

ATS 100

Cisco Retail

JUNE 8, 2021

In Part One of the Cisco TrustSec Policy Analytics blog series, Samuel Brown addressed some of the challenges related to designing group-based security policies and introduced one of the new feature sets of Cisco Secure Network Analytics – TrustSec Analytics reports. In this blog, we’ll dive a little bit deeper into the challenges associated with designing segmentation policies and how TrustSec Analytics reports and the visibility they provide can help make this easier.

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Returns Management ATS 120

Retail Wire

JUNE 8, 2021

Francesa’s CEO, Andrew Clarke, is one of the few openly gay chief executives working in retail, and his strategy for turning around the clothing chain is to create a safe space for the LGBTQ community who work in and shop at its stores. Mr. Clarke’s experience being fired in his thirties for his sexual orientation has shaped his approach to business.

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Planning Shopping ATS 100

Talking Retail

JUNE 8, 2021

Red Bull is kicking off a Red Bull Pro campaign to “inspire those who want to elevate their training routines with advice from an elite athlete”. The campaign includes a partnership with Liverpool football player Trent Alexander-Arnold, who will feature across all Red Bull packs including its eight and 12 multi-packs. He will also feature. This story continues at Red Bull partners with pro-footballer to launch on-pack campaign.

ATS 119

ATS 119

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience

Retail Wire

JUNE 8, 2021

The City of Oxnard will give grocery and drugstore associates who worked during the pandemic a one-time payment of $1,000 for continuing to do their jobs during the pandemic. The California city is using a $2.5 million grant it received as part of the American Rescue Plan to fund the payments.

Planning 100

Planning 100

Cisco Retail

JUNE 8, 2021

Today we are announcing the all-new Cisco Webex Suite for rich, interactive hybrid work experiences. As we think about the hybrid workforce, privacy and security are always top of mind for us. Cisco Webex is built on industry-leading security and now enables all European customers, from both the public and private sectors, to store and process their Webex data in the European Union (EU).

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Location Planning ATS 119

Talking Retail

JUNE 8, 2021

National BBQ Week is returning in early July to celebrate its 25th anniversary. The week, which is sponsored by leading grocery brands, aims to educate and encourage consumers to enjoy eating outside. This year National BBQ Week will run for two weeks and will offer consumers a longer opportunity to celebrate better BBQ and gastro. This story continues at National BBQ Week returns.

Returns 119

Returns Consumer ATS 119

Cisco Retail

JUNE 8, 2021

Cisco Secure Workload, (formerly Cisco Tetration) provides policy lifecycle services, micro-segmentation, and cloud workload protection. Furthermore, it is completely accessible via open APIs and by using Ansible and Terraform. It is also part of Cisco Application-First Security and a pillar of the Cisco Zero Trust architecture. . Do you want to learn more about Cisco Secure Workload, and how to control it using APIs, Ansible and Terraform?

Management 109

Management Returns ATS 109

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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

Planning