Retail TouchPoints
NOVEMBER 11, 2021
The agenda for the virtual 2021 Retail Innovation Conference , taking place Nov. 16 and 17, has been designed to provide practical answers to the most pressing questions on retailers’ minds today. Curious about how consumer attitudes and behaviors are evolving? Check. Want the latest thinking on how brick-and-mortar stores can be reconfigured for a post-pandemic environment?
Inside Retail
NOVEMBER 11, 2021
Beauty firm Sephora struggled through another difficult year and may have difficulties trading as a going concern, according to a report in AFR. The report, which cites Sephora Australia’s accounts filed with ASIC this week, states the makeup retailer’s losses hit $7.87 million in the year to December 2020 – signaling a need for further funding from global parent, LVMH.
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Retail Focus
NOVEMBER 11, 2021
EE has unveiled its new concept store designed to give customers a more immersive experience combined with expert knowledge. The One Braham store will also act as a hub for local communities, as part of EE’s commitment to deliver the most personal and local service on the high street. Located within BT’s new London headquarters, One Braham, the store showcases the best in converged technology with expert face-to-face advice and demonstrations.
Retail TouchPoints
NOVEMBER 11, 2021
Retailers across the country are taking the opportunity to thank U.S. veterans and active service members with special discounts and deals this Veterans Day. Here are a few of the standouts: Lowe’s. Lowe’s is inviting Americans to #BuildThanks for veterans by adorning their door with a blue wreath, to make veterans and their families feel appreciated and welcomed wherever they are. .
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Retail Focus
NOVEMBER 11, 2021
The expression of Indian heritage has inextricably found its roots embedded in the treasure trove of craftsmanship and artisanal detailing. A torchbearer of values across generations, jewellery in the subcontinent epitomises gestures of love and heirloom that are painstakingly passed on over decades. Anand Jewels as a brand have strived to encapsulate the undying essence of preserving traditions through every collection and venue they have founded across the years.
Retail TouchPoints
NOVEMBER 11, 2021
We’re nearing the holidays, and what is often dubbed the “most wonderful time of the year” in the U.S. can also be the most stressful and chaotic time for retailers. It’s possible that the traditional stress of the holidays will be compounded this season by the societal stressors people are experiencing from COVID-19 health concerns, inflation and social unrest.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail TouchPoints
NOVEMBER 11, 2021
MINISO , a Japanese-inspired lifestyle retailer, has set its sights on brick-and-mortar growth and is accelerating its plans during the holiday season. The company revealed its plans to double its store fleet by the end of 2021, reaching 53 locations in the U.S. and 55 in Canada. The retailer also has opened a new flagship store in Flushing, N.Y. The new stores are located across the U.S., in California, Maryland, New Jersey, New York, Delaware, Massachusetts, Pennsylvania, Texas and Virginia.
Retail Focus
NOVEMBER 11, 2021
Great Portland Estates plc (GPE) has today announced its 8,400 sq ft Medici Courtyard is due to officially open to the public later this month. Located at the centre of Hanover, GPE’s latest 221,500 sq ft mixed-use development – owned by the joint venture GHS Limited Partnership – Medici Courtyard will be one of the first public courtyards to open in Mayfair for more than a century.
Retail TouchPoints
NOVEMBER 11, 2021
Blueshift is expanding the journey orchestration of its AI-powered SmartHub Customer Data Platform (CDP) across all customer experience touch points, including support, commerce, sales, loyalty, product and other CX channels. Blueshift’s SmartHub CDP aims to merge the benefits of both CDPs and campaign management platforms. Retailers can use the solution to orchestrate, test and optimize omnichannel customer experiences and improve engagement throughout the journey.
Retail Focus
NOVEMBER 11, 2021
Landsec has announced the launch of two independent brands at Trinity – local retail pop-up Curated Makers, and luxury sneaker and streetwear specialist Kick Game. Curated Makers is a marketplace designed to champion local independent businesses and entrepreneurs, providing them with space in a physical retail environment. It first launched in Leeds in 2017, and has since gone on to have pop-ups in John Lewis, M&S, and Paperchase, throughout the UK.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Inside Retail
NOVEMBER 11, 2021
Bottega Veneta’s creative director departs. Daniel Lee has left Bottega Veneta after three years as its creative director. He announced his departure in a joint statement with the luxury Italian fashion brand on Wednesday. “I am grateful to have worked with an exceptional and talented team and I am forever thankful to everyone who was part of creating our vision.
Retail Wire
NOVEMBER 11, 2021
The U.S. Postal service says it has the staffing and necessary resources to meet shipping demand during the Christmas holiday season. “Last year, for a variety of reasons, we were overwhelmed and were not able to meet the demands of the nation,” said Postmaster General Louis DeJoy. “We are ready, so send us your packages and your mail, and we will deliver timely.”.
Inside Retail
NOVEMBER 11, 2021
Dan Murphy’s has brought a local spin to its first revamped Western Australia store, sporting a focus on craft beer to cater to the local tastes. Dan Murphy’s Hyde Park features a “craft beer canyon”, with almost 500 different options for craft beer – the retailer’s biggest range in the country. “West Australians spend more on craft beer than any other state, according to our sales data, and Dan Murphy’s Hyde Park is our best performing store in the entire country when it comes to craft beer,” D
Retail Wire
NOVEMBER 11, 2021
This year’s Singles Day probably could have been better. Merchants selling to consumers in China and elsewhere have been hampered by disruptions in the supply chain tied to the effects of the pandemic. Rising prices also presented a challenge and retailers may have had to sacrifice some profit margin in an order to drive sales.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Inside Retail
NOVEMBER 11, 2021
Tim MacKinnon would be the first to admit he’s not an expert in the hospitality industry, but as the managing director of eBay Australia for the last four years, he does know a thing or two about e-commerce. This will come in handy in his new role as CEO of meal delivery start-up Providoor, where his job will be to help high-end restaurants grow their business online.
Cisco Retail
NOVEMBER 11, 2021
As you probably know, we recently moved from NJ to Austin, TX. In our new place, my office space is challenging as it’s located next to a very strategic place… the kitchen! So, yes, you will find me closer to the refrigerator. (I do maintain my running routine, so I should be fine.) However, the kitchen is a central place which means that I am more accessible for my family.
Inside Retail
NOVEMBER 11, 2021
If you’ve logged into LinkedIn recently, you might have witnessed a trend emerging over the last few months. The growing competition between companies to announce generous paid parental leave schemes. What began with KPMG’s new chief executive, Andrew Yates, announcing the consulting firm will now offer staff 26 weeks of flexible leave has started a ripple effect across Australia’s largest employers.
Retail Dive
NOVEMBER 11, 2021
Recent collaborations with Megan Thee Stallion and Dick's Sporting Goods have built on the brand's efforts to craft a connected shopping experience across its channels.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
Inside Retail
NOVEMBER 11, 2021
The results come as overall consumption in China slows, and cap a relatively muted version of a sales festival that Alibaba once aggressively promoted. Before the sales period began, analysts had said they expected Alibaba to report only a minor increase in GMV this year, citing slowing retail sales, supply shortages, power disruptions and COVID-19 lockdowns.
Retail Wire
NOVEMBER 11, 2021
Automakers and retailers have been cutting the number of commercials they run on television because product supplies are being limited by disruptions in the worldwide supply chain.
Inside Retail
NOVEMBER 11, 2021
Fresh off the launch of its new sub-brand Aje Athletica in August , Aje has opened the doors to a new concept store in Paddington, Sydney, where shoppers will be able to browse the designer fashion brand’s signature voluminous dresses alongside performance leggings and sports bras. It’s just the beginning of a broader store rollout both in Australia and overseas for the brand, which was founded 13 years ago by Edwina Forest, Aje’s creative director, and Adrian Norris, its CEO.
Retail Wire
NOVEMBER 11, 2021
Tim Hortons, known throughout Canada for its “Timbits” doughnut holes, will release a limited-edition selection on Nov. 29 of “Timbiebs Timbits” in collaboration with the recording artist Justin Bieber. “Doing a Tim Hortons collab has always been a dream of mine. I grew up on Tim Hortons and it’s always been something close to my heart,” said Mr.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
Inside Retail
NOVEMBER 11, 2021
We are witnessing rapid growth in direct-to-consumer (D2C) sales by brands. Prominent examples include PepsiCo, which has launched two direct-to-consumer websites selling pantry staples and snacks, and Heinz, which now sells bundles of products from its “Heinz to Home” websites in several countries including Australia. Most brands are also rapidly increasing sales through e-commerce platforms such as Amazon, which recently broke through the $1 billion p.a. sales barrier in Australia.
Retail Wire
NOVEMBER 11, 2021
Beyond Meat reported a net sales increase of 12.7 percent in the third quarter, but that fell short of analysts’ expectation. The plant-based meat alternative company also reported a loss of 87 cents per share compared to the the 39 cents expected by Wall Street.
Talking Retail
NOVEMBER 11, 2021
Toilet hygiene brand Bloo is set to launch two toilet rim gel blocks with perfume-inspired fragrances. The Bloo Brilliant Gel range retails at £2.90 and will be available to Nisa and Costcutter stores from December in Spring Rain, inspired by Dior’s Dolce Vita perfume and Arctic Ocean, inspired by Chloe’s Eau de Parfum. The variants. This story continues at Bloo launches perfume-inspired toilet blocks.
Retail Wire
NOVEMBER 11, 2021
U.S. household debt grew to a record $15.24 trillion between July and September, up 1.9 percent year-over-year. “As pandemic relief efforts wind down, we are beginning to see the reversal of some of the credit card balance trends seen during the pandemic,” said Donghoon Lee, research officer at the New York Fed.
Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach
More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio
Talking Retail
NOVEMBER 11, 2021
Dettol is updating its disinfection wipes portfolio to be biodegradable, in a move designed to “provide more sustainable choices for consumers”. The range is rolling out now, including Dettol’s Surface Cleansing, Multi-Purpose, Floor, Big & Strong and Kitchen & Bathroom wipes. The brand said the move will mean that consumers can continue their new cleaning.
Retail Wire
NOVEMBER 11, 2021
The average annual premium for family coverage in employer-sponsored insurance plans rose four percent to $22,221, according to the Kaiser Family Foundation. Workers contributions for those plans average $5,969, with employers footing the remainder of the bills.
Talking Retail
NOVEMBER 11, 2021
Confectionery brand Perfetti Van Melle (PVM) has added a blackberry flavour to its Summer Fruits sticks and sharing bags lines. The Summer Fruits range includes strawberry, orange, lemon and new blackberry flavoured sweets and is available now in stick and Favourites multi-pack formats. PVM research has found that blackberry is the UK’s second favourite flavour.
Retail Wire
NOVEMBER 11, 2021
Organizers for the International Brotherhood of the Teamsters have been seeking out drivers for Amazon.com to let them know workers at UPS and elsewhere performing similar jobs can get paid a lot more to do it.
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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.
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