Mon.Apr 12, 2021

article thumbnail

Foot Locker to Offer New Payment Options In-Store

Retail TouchPoints

Foot Locker will offer in-store shoppers a more flexible and convenient checkout experience with the deployment of new technology across its 2,000+ U.S. stores. The specialty athletic retailer has partnered with FreedomPay to deploy its Next Level Commerce platform across its domestic store network, giving customers the option to pay via contactless payment methods and digital wallets including PayPal/Venmo. “We are always looking for ways to create a more seamless customer experience,R

article thumbnail

Why Nike is putting used sneakers back on the shelf

Inside Retail

Nike will start collecting and cleaning some of the sneakers that are returned by customers and reselling them at a discount in stores as part of its Nike Refurbished program, which launched on Monday. . Shoes that are returned within a 60-day window will now be inspected by Nike Experts, and if eligible for resale through the Refurbished program, they’ll be cleaned by hand and given a condition grade before they land back in-store at a reduced price. .

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

‘Designed to Explore the Future of Retail’: DICK’S Sporting Goods Debuts House of Sport Concept

Retail TouchPoints

A 17,000-square-foot outdoor turf field and running track, a rock-climbing wall, batting cages and golf hitting bays — these are just a handful of the features adding excitement to the new experiential retail concept — House of Sport from DICK’S Sporting Goods. The first-ever DICK’S House of Sport opened its doors on April 9 in the Rochester suburb of Victor, N.Y.

article thumbnail

Gelatissimo to launch in the US, expand at home

Inside Retail

Sydney-based gelato brand Gelatissimo is to enter the US market this year – and will accelerate its expansion plan in Australia. The company is targeting opening 20 locations within Australia and overseas this year, with its American debut scheduled for Houston, Texas, in June, followed by several stores in Hawaii. “Global expansion is at the heart of our strategic plan for 2021/22,” said Filipe Barbosa, CEO at Gelatissimo, in a statement.

ATS 264
article thumbnail

From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

article thumbnail

Why Low-Code is Gaining Popularity with Retailers

Retail TouchPoints

The low-code application development wave is absorbing more retailers — and rightfully so. Retailers face an ever-escalating need for customized and differentiated applications that can push innovation and keep customers engaged. Actually developing them, as retailers are well aware, usually requires significant time and a technical team that’s hard (read: expensive and slow) to come by.

article thumbnail

Selfridges reopens its doors and invites customers to discover the Joy of experience

Retail Focus

Today, Selfridges reopens its four stores in London, Manchester and Birmingham. Packed with energy and excitement, each store is set to share the most exciting, unique-to-Selfridges experiences and curated products with its customers. While its doors have been closed, Selfridges has been busy dreaming up new ways to invite its customers to reconnect with the pleasure of the unique shopping experience its stores offer.

Outdoor 246

More Trending

article thumbnail

Klarna, Flybuys partner to triple Australians’ loyalty rewards

Inside Retail

Buy now Pay later firm Karna and loyalty program Flybuys are partnering to allow customers to earn reward points for every dollar repaid through through the BNPL platform. Starting in May, Flybuys’ members can use the Klarna app online and in-store and shop, and when making their repayments can earn 1 ‘vibe’ per dollar repaid, which convert to 3 Flybuys points.

article thumbnail

From bedspreads to flower beds, Homebase partners with Next to launch garden centres

Retail Focus

Home and garden experts Homebase is set to bring the best of its gardening products and green-fingered expertise to a selection of Next stores. This is part of a trial across the country between the two well-loved British brands. Six Homebase garden centres will open in Next stores in Shoreham, Ipswich, Warrington, Camberley, Bristol and Sheffield today, which coincides with non-essential shops reopening.

Outdoor 246
article thumbnail

Retailers: how to avoid over-reliance on discounting

Inside Retail

More than ever, brand marketers are under increasing pressure to reduce reliance on sales, discounting, offers and panic-promotions that undermine profit margins. But with competition fierce, and consumers holding all the purchase power, what can the modern marketer do to reduce discounting tactics while maintaining sales and revenue? Take the affiliate channel: the traditional perception of affiliate and partnership marketing is that it involves a huge amount of discounting, cashback and vouche

Consumer 246
article thumbnail

Nike Dips a Toe into Resale with Debut of Shoe Refurbishment Service

Retail TouchPoints

Nike has launched a new service to refurbish gently used or defective products and get them back on shelves at a discount. Touted as part of its “Move to Zero” sustainability efforts, Nike Refurbished will take like-new, gently worn or cosmetically flawed shoes that have been returned within the company’s 60-day “wear test” window, and fix them up to be resold at Nike stores.

Wholesale 262
article thumbnail

The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

article thumbnail

Ribble Cycles launches state of the art flagship showroom

Retail Focus

Ribble, a digital first business and renowned bicycle manufacturer has opened a brand new destinational flagship showroom in the heart of the Ribble valley, Lancashire. The 2,000sq ft state of the art showroom has been designed to showcase Ribble’s complete award-winning and critically acclaimed bicycle range and provides a brand new bicycle retail proposition blending digital with the physical to create a unique, totally immersive and all-sensory consumer experience. .

Consumer 204
article thumbnail

Bed Bath & Beyond Kicks Off Home-Focused Omnichannel Branding Campaign

Retail TouchPoints

Bed Bath & Beyond has launched the “Home, Happier” omnichannel brand campaign, designed to inspire shoppers to celebrate the role the home plays in their lives. Home, Happier is part of the retailer’s strategy to reinvent its business around the customer, and is part of a larger growth plan to further solidify its position in the $180 billion home market.

Planning 220
article thumbnail

Landlord Hammerson confirms talks over sale of UK retail parks

Retail Focus

Property giant Hammerson has confirmed that it is in talks over a deal to sell its portfolio of UK retail parks. It comes after reports the Birmingham Bullring owner was set to sell its seven sites for around £350 million to Canadian private equity firm Brookfield. Birmingham Bullring owner Hammerson is in talks to sell its UK retail parks (Jacob King/PA).

article thumbnail

Smile to pay: the looming boom in facial recognition

Inside Retail

Facial recognition for payments authentication is expected to boom in the next four years, achieving 120 per cent growth, according to Juniper Research. The research predicts that by 2025, the number of people using facial recognition to secure payments will exceed 1.4 billion, more than double the number of users last year. Juniper said the growth in face-recognition authentication has been fuelled and accelerated by the implementation of FaceID by Apple.

130
130
article thumbnail

Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

article thumbnail

Spending patterns will change as more Americans get vaccinated

Retail Wire

Some of the shopping pattern shifts that began as a result of the novel coronavirus pandemic, such as more online buying, are likely to continue as a greater percentage of the population gets vaccinated and states lift capacity and other restrictions. Younger people are expected to pick up their purchasing and consumers will shift from their pandemic wardrobes to less informal choices.

Consumer 130
article thumbnail

Gelatissimo to launch in the US, expand at home

Inside Retail

Sydney-based gelato brand Gelatissimo is to enter the US market this year – and will accelerate its expansion plan in Australia. The company is targeting opening 20 locations within Australia and overseas this year, with its American debut scheduled for Houston, Texas, in June, followed by several stores in Hawaii. “Global expansion is at the heart of our strategic plan for 2021/22,” said Filipe Barbosa, CEO at Gelatissimo, in a statement.

ATS 130
article thumbnail

CEOs hold call to talk about action over voting restriction laws

Retail Wire

More than 100 CEOs and corporate executives met on a virtual call yesterday to discuss actions they can take to oppose controversial voting restriction laws being considered across the country, such as one recently passed in Georgia. Leaders from companies including American, Levin Strauss, Starbucks and Target were on the Zoom call.

130
130
article thumbnail

Why car retailers are moving showrooms into shopping centres

Inside Retail

At a time when traditional bricks-and-mortar retailers are making the dash online, Australian automotive website CarExpert.com.au is heading in the other direction, to physical retail, with a bold plan to reboot the car buying experience – in a shopping centre. CarExpert has just set up shop at Westfield Warringah Mall on the Northern Beaches of Sydney with a revolutionary showroom and test drive hub covering 960sqm of retail floor space.

Shopping 130
article thumbnail

Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

article thumbnail

Lessons remain for Amazon after union vote

Retail Wire

The vote for a union at a warehouse in Bessemer, AL, could serve as a wake up call to Amazon leaders and managers that they need to do a better job of listening to workers, even if the vote went the company’s way. Another element of discord is that, while Amazon boasts about its $15 an hour minimum wage and 55 cent raises every six months, it doesn’t publicize that incremental increases in pay stop after three years.

article thumbnail

Taco Bell adding fifth New South Wales store this May

Inside Retail

Mexican food chain Taco Bell is expanding its presence in New South Wales with a fifth store, to be located at Green Square, Sydney. The store will be launched within Crown Group’s Infinity Square retail precinct in May 2021, will be located directly above the Green Square train station, and will offer a dedicated delivery and pickup entrance. “We are really excited to add Taco Bell, such a sought-after global brand, to Infinity Square,” said Crown Group chief executive Iwan Sunito.

Location 130
article thumbnail

Rapha invests in flagship clubhouse expansion

Retail Focus

Rapha’s first UK Clubhouse – which launched in 2012, a stone’s throw from Piccadilly Circus – has today reopened its doors having undergone a complete refurbishment. The Clubhouse will act as the ultimate Rapha experience and everything the brand has to offer: a community hub and place to meet like minded people, a trusted destination to get advice for your cycling journey or to find inspiration in stories past and present, or the gateway to discovering new roads. .

Shopping 130
article thumbnail

This week in property news

Inside Retail

Ed.Square Town Centre set to officially launch. Frasers Property Australia is set to unveil the second phase of its Ed.Square Town Centre in Edmondson, Sydney, this month. The precinct features more than 40 retailers, a new alfresco dining section, an Event Cinemas, and entertainment centre iPlay. A four-day celebration will kick off on April 29, featuring a Welcome to Country and ribbon cutting ceremony, as well as performances from local artists and musicians, and arts and crafts workshops.

article thumbnail

How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

article thumbnail

McArthurGlen opens doors to major £160 million shopping destination near Birmingham

Retail Focus

McArthurGlen designer outlet group, today celebrates the opening of McArthurGlen Designer Outlet West Midlands, its major new £160 million fashion destination that is set to be the only stand-alone shopping centre to open in the UK this year. The arrival of the landmark centre is a significant moment for McArthurGlen as it marks the group’s first UK opening in over 20 years, as well as a return to the market where it introduced the concept of designer outlet retailing in Europe with Cheshire Oak

Shopping 130
article thumbnail

Smile to pay: the looming boom in facial recognition

Inside Retail

Facial recognition for payments authentication is expected to boom in the next four years, achieving 120 per cent growth, according to Juniper Research. The research predicts that by 2025, the number of people using facial recognition to secure payments will exceed 1.4 billion, more than double the number of users last year. Juniper said the growth in face-recognition authentication has been fuelled and accelerated by the implementation of FaceID by Apple.

130
130
article thumbnail

Winning the Crowd: Digitisation is Transforming Fan Experience

Cisco Retail

For fans, the experience is all. It’s the action on the field, pitch, or court that makes the magic. In my case, that magic happens in the intense moment of anticipation just before a rugby game begins. It’s the calm before the storm before the ball is first kicked. As the pandemic has prevented us from watching sports live in person, those are the moments I have really missed this past year.

Returns 126
article thumbnail

Analysis: The rise and rise of Southeast Asian tech giant Grab

Inside Retail

A few days ago, it was announced that food delivery giant Grab Holdings is reportedly seeking a listing in the US. It could float as soon as this week through a merger with one of Altimeter Capital Management’s SPACs (Special Purpose Acquisition Company), which is already listed on the stock market. Talk of an IPO for the ride-hailing and food delivery app comes hot on the heels of the flotation of Deliveroo in London last week.

article thumbnail

Retails Next Frontier: Exploring and Proving the Value of AI

AI is everywhere. It’s in customer service interactions, product recommendations, marketing outreach, and yes, even commerce experiences. But not every use of AI provides the same value to your brand. In this masterclass, experts from Constructor, commercetools, Contentstack, and Orium discuss how AI can complement your composable tech stack and help bring in immediate ROI.

article thumbnail

BJ’s mourns the loss of CEO Lee Delaney

Retail Wire

Lee Delaney, president and CEO of BJ’s Wholesale Club, died unexpectedly last week. The retailer announced that Mr. Delaney, 49, died of presumed natural clauses. “We are shocked and profoundly saddened by the passing of Lee Delaney,” said Christopher J. Baldwin, BJ’s chairman. “Lee was a brilliant and humble leader who cared deeply for his colleagues, his family and his community.

Wholesale 100
article thumbnail

Hovis unveils premium bakery range

Talking Retail

Hovis is launching a Bakers Since 1886 range, consisting of premium buns and two half cob loaves. The Premium Burger Buns have been “designed with the ultimate burger in mind” and will be available in packs of four (£1.35) from Nisa from 19 April and Spar Blakemore from 10 May. The two 450g half cob. This story continues at Hovis unveils premium bakery range.

ATS 122
article thumbnail

Apple to testify before Senate panel over App Store antitrust issues

Retail Wire

Apple has agreed to testify in a hearing before the Senate Judiciary Committee over issues raised by mobile app developers who claim the tech giant’s revenue sharing requirements and other rules amount to anticompetitive behavior. The company made the decision to attend the hearing after previously refusing to do so.

100
100
article thumbnail

Covid restrictions: what is changing in England this week?

365 Retail

Lockdown restrictions in England are lifting further this week, allowing non-essential retail, hairdressers, gyms and pub beer gardens to reopen. What is changing in England from today? From April 12 non-essential shops, hairdressers, nail salons, libraries and community centres and outdoor hospitality venues such as beer gardens will be allowed to reopen across England.

Outdoor 122
article thumbnail

2024’s Retail Odyssey: Going Small, Artificial, and Augmented!

Speaker: Kelly Goetsch - Chief Strategy Officer at Commercetools | Jason Cottrel - CEO & Founder at Orium | and guest speaker Brendan Witcher - VP, Principal Analyst at Forrester

Significant modifications are on the horizon for digital commerce in retail and customer experience come 2024. The pace of tech shifts will intensify, businesses are set to defund legacy solutions, and attractive opportunities will surface as social and retail media players join forces. To stay ahead of the curve, digital leaders are experimenting with less risky initiatives and scaling back on outdated projects that no longer yield impactful results.