Fri.Apr 01, 2022

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Lizzo Kickstarts New Inclusive Shapewear Brand With Help From Fabletics

Retail TouchPoints

Fabletics is partnering with Grammy Award-winning artist Lizzo to launch YITTY , a new shapewear brand. Lizzo has been developing the business for three years and will put an emphasis on inclusivity, with fits for all body types from size 6X to XS. YITTY aims to blur the lines of inner and outerwear with intentional-meets-functional designs and bold colors.

Fashion 299
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JCPenney to focus on core customers

Retail Wire

Marc Rosen, the new CEO of JCPenney, is focusing the company on delighting its core customer base instead of engaging in a Quixotic attempt to gain new ones. The department store chain is focusing on customers with median household incomes between $50,000 and $75,000 who are looking for affordable clothing and items for their homes. “The biggest difference this time is we are loving those who love us.

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SHOWFIELDS NoHo Spring Refresh Brings Together Products and Experiences Focused on ‘Rebirth’

Retail TouchPoints

Lifestyle discovery store SHOWFIELDS has overhauled its New York City NoHo location with a new curation themed “Rebirth.” Focusing on “fantasy visions of the future,” the store currently features more than 100 brands and a range of experiences centered on the “desire for living a more inspired, full and layered life.”. Each of the three floors of the retailer’s Bond Street location has been redesigned to represent a different time of day: 1 st Floor: Sunrise.

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Government to release strategic oil reserve to drive down fuel prices

Retail Wire

The U.S. government plans to put 180 million barrels from its strategic petroleum reserve on the market over the next six months to mitigate the rising cost of gas that has spiked with Russia’s unprovoked attack on Ukraine. The release will add 10 percent to oil production in the U.S.

Planning 130
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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Exclusive Q&A: ‘It Just Felt So Lonely’ Being a Person of Color in Retail Leadership

Retail TouchPoints

Corporate awareness of diversity, equity and inclusion practices (DE&I) in retail has grown over the last few years, but within many companies actual progress has been slow or nonexistent. For Bumbershoot CEO and CMO Kimberly Minor — also President and Founder of Women of Color in Retail and President and CCO of Bandier — reflecting on a 25-year career in retail and branding as a woman of color has afforded great insights into the DE&I needs of the industry.

Consumer 278
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The role of small gifts in customer loyalty

Retail Focus

There are many different ways in which you can develop a loyal customer following for your business. The most important factors are – of course – to offer premium quality products and provide a high level of service, yet alone this is not always enough. Other tactics include standing out from the crowd by showcasing a unique brand personality to develop a cult following and running a rewards program that encourages people to continue shopping with you and/or using your services.

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Bingo: From the British high-street to Virtual Reality

Retail Focus

It’s no secret that the British high street has changed massively in recent years. Activities that were once at the forefront of towns and city centres are now being enjoyed online. When thinking about the changing nature of our favourite games and activities, one stands out. . The popularity of bingo exploded in the 1960s. It was a game played by millions of people in halls and has retained this huge audience over the years.

Marketing 130
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3 Ways Retailers Can Harness the Post-Purchase Experience

Retail TouchPoints

A recent focus on digital strategy in ecommerce has changed what the customer journey looks like, from how brands attract customers to how they continue to reach them after a purchase. The pandemic has shifted post-purchase expectations — consumers expect a more personalized, relevant-to-them experience that goes beyond checkout. For retailers, this creates ample opportunity to engage their customers using untapped touch points.

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UCS X-Series- The Future of Computing – Part 2 of 3

Cisco Retail

As we move to widescale deployment, we believe that UCS X-Series architectural message is resonating extremely well as deployment feedback has been fantastic. In the first post part of the blog series, we discussed how heterogeneous computing is causing paradigm shift in computing shaping UCS X-Series architecture. In this blog we will discuss the electromechanical aspects of the UCS X-Series architecture.

Wholesale 132
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Reports: One Amazon Facility Votes to Unionize and Another Could Follow as Labor Activism Gains Steam

Retail TouchPoints

Unionization votes at Amazon distribution center facilities in New York and Alabama are drawing closer to their conclusions. The Staten Island, N.Y. workers have voted to unionize with a slight majority, while the Bessmer, Ala. DC’s results are too close to call, according to The Wall Street Journal , Reuters and other media outlets. A hearing regarding contested ballots in Alabama will be conducted by the National Labor Relations Board (NLRB) at some time in the coming weeks.

Location 244
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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Brands get creative with April Fools’ Day pranks

Retail Wire

Looking for a job as a cat herder? That’s a faux assignment being advertised on CareerBuilder today. It’s one of many, including Kotex Chocolate Pads, Connor & Ady’s Baked-Hard La Souxfle Seltzer from FreshDirect and Beef Jerky Soap from Dr. Squatch.

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How to Estimate Cloud Costs

Cisco Retail

Everything your business does in the cloud costs money. Whether it’s spinning up a new VM or running queries in a data warehouse, you are being billed for it. The main attraction of moving to the cloud may be easy setup with no upfront cost. However, without proper planning, budgeting, and management, your cloud spend can quickly spiral out of control.

Finance 129
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There’s an oversupply of COVID-19 tests

Retail Wire

At times last year, there were not enough COVID-19 tests to go around in the U.S. Now there are too many. “We are not in a position of normal market dynamics, and we’re finding that these surges are making forecasting very difficult for everyone,” said Sean Parsons, CEO of Ellume. “Retailers have a whole lot of product that is sitting on shelves and that is not moving.”.

Marketing 100
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In historic vote, union prevails at Amazon warehouse in Staten Island, New York

Retail Dive

At the e-retailer's warehouse in Bessemer, Alabama, an initial union vote tally Thursday seemed to favor the company, but the union will file challenges.

ATS 117
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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Unemployment falls to a pandemic low

Retail Wire

The U.S. economy added 431,000 jobs in March with unemployment falling to 3.6 percent, the lowest level since the pandemic began in 2020, according to the Bureau of Labor Statistics. The number of people working from home in March fell to 10 percent from 13 percent in February.

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Can Brand Partnerships Help Shift to Thrift??

Medallion Retail

While inflation and rising gas prices fuel further financial woes, many have been caught in the middle. Navigating around high prices and product availability has some shoppers seeking alternative channels to shop, like thrift shops. Medallion explores the growing shift to thrift and how brand partnerships could help. The post Can Brand Partnerships Help Shift to Thrift??

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Amazon warehouse appears headed toward joining a union

Retail Wire

In a second vote ordered by the National Labor Relations Board, 875 employees at an Amazon.com warehouse in Bessemer, AL, voted in favor of a union and 993 against, with 400 ballots being challenged. The story is different at a warehouse in Staten Island, NY, where 57 percent of workers appear to be voting to make the Amazon facility the first in the U.S. to be unionized.

ATS 100
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Digital is Not Only Customer Facing

Miller Zell

You’re starting to plan a store refresh, which will include a significant advancement of your digital and mobile customer experiences. As a part of your holistic, strategic process, consider a simple customer experience scenario.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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Target to accept EBT payments online

Retail Wire

Food stamp recipients will soon be able to purchase groceries on Target.com using their electronic benefits transfer (EBT) card. The retailer follows rivals Walmart and Amazon in accepting EBT payments.

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DHL can now deliver to what3words addresses via its UK Parcel App

Retail Times

DHL, a global leader in logistics, has rolled out what3words location technology to its UK Parcel App. From today, customers can add their what3words address in the Delivery Preferences section of the DHL Parcel App, enabling them to specify deliveries to a very precise location – be it the front door, specific apartment complex entrance, or a tucked-away side passage.

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Alexa to alert Prime members to upcoming sales

Retail Wire

Amazon.com announced that Alexa will notify Prime members up to 24 hours in advance when items they have purchased or added to their wish lists are going on sale. Amazon Echo devices will turn yellow when an item of interest is about to go on sale. Prime members can then ask Alexa to remind them when the item’s price has dropped.

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Less than a year after IPO, Digital Brands warns it could file bankruptcy

Retail Dive

The DTC company is looking to grow sales and its brand stable, but losses have expanded and it has warned it could suffer without sufficient capital.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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House Oversight Committee to investigate Amazon’s labor practices

Retail Wire

The deadly collapse of an Amazon.com warehouse in Illinois has sparked a probe of the company’s labor practices by the House Oversight Committee. The warehouse was hit by a tornado, and some have suggested that workers were ill prepared for what to do in an emergency situation. Five workers at the warehouse told NBC News that they were told they would be fired if they left their shifts early on the day of the tornado.

ATS 100
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Primark added to Love2shop multi-choice gift card range

Retail Times

Millions more consumers will be able to spend gift cards at Primark after the retailer was added as a Love2shop multi-choice redemption option.

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When Booking a Shipping Container Seems Akin to Trying to Catch a Unicorn

LS Retail

©iStock/vchal Oh, the problems we face lately. Take Glo, a startup that makes novelty items — plastic cubes that light up when dropped in water. Hagan Walker along with his business partner, Anna Barker, started the business six years ago in the town of Starkville, Mississippi, while relying on factories 8,000 miles away in China to make his products.

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Uber Eats launches Awards offering £100k to the Restaurant of the Year

A1 Retail

Judged by Prue Leith and a panel of experts, Uber Eats is offering the winner of ‘Restaurant of the Year’ £100,000 to build their business. Alongside the grand prize category, Uber Eats’ first-ever awards will highlight pioneers and innovators in the industry. Customers across the UK and Ireland can nominate their favourite restaurant to be put forward for the grand prize at ubereatsawards.com.

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Retails Next Frontier: Exploring and Proving the Value of AI

AI is everywhere. It’s in customer service interactions, product recommendations, marketing outreach, and yes, even commerce experiences. But not every use of AI provides the same value to your brand. In this masterclass, experts from Constructor, commercetools, Contentstack, and Orium discuss how AI can complement your composable tech stack and help bring in immediate ROI.

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Guest Post: Predictions for Customer Behaviors and Digital CX Trends in 2022

Hyken

This week, we feature an article by Arvind Kumar, head of product marketing at Zonka Feedback , an all-in-one customer feedback and survey management software. He writes about the future of digital customer experience and explores the CX predictions and trends for 2022. Digital Marketing and purchasing have grown to a large extent over a couple of years.

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Seven Dials boosts ethical appeal with opening of Dai

A1 Retail

Shaftesbury has announced that the sustainable women’s performance wear brand, Dai, has opened its debut permanent space on 35-37 Monmouth Street, Seven Dials. Alongside the launch of two vintage activations, these recent openings boost Seven Dials’ diverse community of ethically driven retailers, solidifying it as London’s go-to destination for the conscious consumer.

Finance 59
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Announcing the MuleSoft Community Award winners

Mulesoft

Each year, we review all the incredible contributions made by MuleSoft Community Leaders and award the prestigious MuleSoft Community Awards to the “best of the best” of our community. This year proved difficult in selecting winners as our community leaders put their best work forward and made a tremendous impact in our community. From leading […].

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How Express drove revenue gains, 20% traffic bump with digital experiences

Retail Dive

After adding more modern shopping features and functionalities to its app, the retailer saw average order value rise 27% from a year earlier.

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2024’s Retail Odyssey: Going Small, Artificial, and Augmented!

Speaker: Kelly Goetsch - Chief Strategy Officer at Commercetools | Jason Cottrel - CEO & Founder at Orium | and guest speaker Brendan Witcher - VP, Principal Analyst at Forrester

Significant modifications are on the horizon for digital commerce in retail and customer experience come 2024. The pace of tech shifts will intensify, businesses are set to defund legacy solutions, and attractive opportunities will surface as social and retail media players join forces. To stay ahead of the curve, digital leaders are experimenting with less risky initiatives and scaling back on outdated projects that no longer yield impactful results.