Wed.May 04, 2022

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Stop interrupting, start inspiring: 3 social commerce trends on the rise

Inside Retail

When Covid hit and physical stores closed, many retailers were left floundering, trying to work out how to maintain their relationships with customers and remain relevant in their hearts and minds. Enter the acceleration of social commerce. “The role of social media is changing. It is now both the megaphone and the marketplace for brands. It is the new search, the new storefront and the new helpdesk,” observes Etienne Mérineau, senior director of marketing at Hootsuite.

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How Acoustic Solutions Can Enhance In-Person Shopping Experiences

Retail TouchPoints

It’s no secret that in-person shopping is a multi-sensory experience. How a retail space makes someone feel in terms of comfortability has a surprising effect on how much they will likely spend. While most know that it’s important to make a store visually appealing, including proper lighting and designing an interior layout that’s easy to navigate, many often forget the other senses that play a key role in the overall shopping experience — like sound.

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Lotte Duty Free opens Sydney CBD boutique

Inside Retail

South Korea’s Lotte Duty Free is ramping up its Asia Pacific expansion with the launch of a three-level boutique in the heart of downtown Sydney. Located on the corner of Sydney’s Pitt and Market Streets, and spanning 3000sqm, the store features interiors designed by architecture firm Bates Smart, featuring a fresh and contemporary style yet integrating the latest technology to enhance the customer shopping experience. .

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Macy’s to Expand Reebok Apparel Offerings Through ABG Partnership

Retail TouchPoints

Macy’s will be bringing more Reebok apparel to its customers beginning in 2023 through a partnership with brand development firm Authentic Brands Group. This expansion will see Macy’s will expand its assortment of Reebok men’s, women’s and children’s sportswear and activewear in stores, on macys.com and within the Macy’s app. While the Reebok Design Group will serve as the design and development source for products, through the partnership Macy’s also will develop exclusive product offerings.

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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Harris Farm Markets commits to Canberra flagship store

Inside Retail

Fresh produce chain Harris Farm Markets is set to launch a flagship store at the Majura Park retail precinct in Canberra. Construction of the 4500sqm purpose-built store will commence mid this year with trading set to commence in time for Christmas next year. “It is a fantastic addition to our growing retail precinct, and they will complement our existing grocery offering,” said Richard Snow, head of property at Canberra Airport.

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A record number of Americans quit their jobs in March

Retail Wire

A record 4.5 million workers in the U.S. quit their jobs in March, according to data from the Bureau of Labor Statistics. “As employers require workers to return to offices, quits are ticking upwards. A major reason for quitting is to find a remote opportunity,” wrote Julia Pollak, chief economist at ZipRecruiter. The number of available jobs rose to 11.5 million in March.

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How to Market to Millennials and Gen Z Shoppers

Tokinomo

Millennials have been shopping in stores for many years and they have shaped the way retailers market their products. Now, Gen Z shoppers are starting to make their own money and they want to spend it in style!

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Saks Spotlights Mental Health With Products, Partnerships and Window Displays

Retail TouchPoints

Saks is marking Mental Health Awareness Month with multiple initiatives in May, including the sale of positive affirmation decals, a virtual event on its Saks Live digital platform and a special window installation at the Saks NYC flagship store. Additionally, the Saks Fifth Avenue Foundation has launched an open grant application for nonprofit organizations seeking funding for mental health programs.

Fashion 264
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Strandbags goes hell for leather with new style-focused brand Evity

Inside Retail

Throughout the Covid-19 pandemic, many travel and luggage brands found themselves in a tough position. Not only were potential customers unable to fly internationally, oftentimes they weren’t able to travel interstate, or even intercity. Rather than panic, the team at Strandbags took the opportunity to put their heads down, get through the pandemic, and come out the other side stronger and ready to go.

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Purple Names Supply Chain Veteran as COO

Retail TouchPoints

Purple has appointed supply chain veteran Eric Haynor as its COO, effective June 6, 2022. In this role, Haynor will guide future growth with efficient supply chain management and manufacturing as Purple fortifies its business through direct-to-consumer online channels, traditional retail partners, third-party online retailers and owned retail showrooms.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Meet The Sneaker Laundry, the Melbourne start-up cleaning $10,000 kicks

Inside Retail

Four years after launching in Melbourne, The Sneaker Laundry is about to open its first location in Sydney after raising more than $900,000 on equity crowdfunding platform Birchal earlier this year. “Our goal by the end of next year is to have a store in every [major] city in Australia,” Eugene Cheng, The Sneaker Laundry’s director, told Inside Retail.

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How Transparency and Traceability can Drive Sustainable Fashion

Retail TouchPoints

We see a clear trend in the U.S. and Europe — conscious consumers are demanding to know how retailers produced their clothes, if the materials used were recycled or organic, and if the workers were paid fair wages with good working conditions. Two-thirds of consumers say they now consider sustainability when making a purchase, making sustainability key to competitiveness.

Fashion 263
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She Wear founder talks giving workwear a woman’s touch

Inside Retail

Workwear has traditionally been viewed as functional at best and boring and uncomfortable at worst. But thanks to some creative thinking, Stacey Head from She Wear is shaking things up. IR: Tell me about the design and manufacturing process at She Wear and the work you do to make sure it’s inclusive; for example, what’s the size range? SH: At She Wear, we design, manufacture and retail our own safety, work and everyday footwear specifically for women.

Marketing 130
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Amazon will pay travel expenses for workers seeking abortions

Retail Wire

Amazon.com has told staff that it would pay up to $4,000 in travel expenses for a variety of non-life threatening medical procedures including abortions. The company in a message to employees said the benefit would apply if the medical procedure could not be done within 100 miles of their home.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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7-Eleven, Carl’s Jr to anchor new Victorian drive-thru centre

Inside Retail

An $18.5 million brand new convenience retail centre in Wodonga, Victoria has been approved, with four food and convenience tenancies planned for the site. The four tenancies are a 7-Eleven service station (the third in the region) and three drive-through QSR brands – Carls Jr., Oporto, and Fast Lane Coffee. Carl’s Jr. has over 4,000 restaurants around the world and is rapidly expanding its presence in the Australian market with 35 restaurants currently trading and a target for over 160 by 2032.

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National brands increase promos to fight off store brands

Retail Wire

Major consumer packaged goods brands are increasing sales promotions to keep consumers from trading down to private label alternatives.

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What is Cyber Insurance and Does Your Small Business Need It?

Small Biz Trends

Recent numbers tell the story of data breaches and SMBs. The Allianz Risk Barometer says global businesses are more worried about cyber risks than even the pandemic. So what does an enterprise do? How do they protect their hard-earned assets from a cyber attack? Or a data breach that costs? Here are some more small business data breach statistics to consider.

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Cisco DNA Center Template Labs – Dynamic Automation, Part 8

Cisco Retail

Overview. In this episode of our ongoing DNA Center Automation Series , our focus is on using multiple dynamic approaches to automating the network. We have previously, in the series, concentrated our efforts on specific concepts concerning automation. Still, in this Self-Paced Standalone Lab, we will start to combine various ideas to give you a more in-depth look at what is possible through automation provided by DNA Center.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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An Important EIDL Deadline Is Looming for Small Business Owners

Small Biz Trends

It’s too late to apply for a new Covid 19 EIDL loan. But if you’d like to increase the amount of an existing loan, or request consideration, you better hurry. The deadline is May 6. EIDL Loan Deadline Approaching. How much money a small business can borrow with an EIDL loan varies. The Small Business Administration will review your paperwork to make the determination.

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Cisco StarOS Forensic Guide Published

Cisco Retail

Cisco is pleased to announce a new addition to the Forensic Investigation Procedures for First Responders series of documents that will help customers and partners triage Cisco products that are suspected of being tampered with or compromised. These guides provide step-by-step instructions for first responders that can be used to assess platform integrity and collect information that can be used for forensic analysis.

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Take a Bitcoin Course Before You Start Investing

Small Biz Trends

Thirteen years after the introduction of cryptocurrency, there are now more than 2,000 cryptocurrencies in circulation. Together with that concept was introduced the first cryptocurrency, Bitcoin. Bitcoin has seen its value rise by a minimum of more than 100% per annum. It’s been the leader of its kind since its inception. There are many offerings online for Bitcoin so you can learn how this digital financing tool works as well as how you can use it for your small business and personal lif

Finance 131
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PillPack settles insulin fraud suit for $6 million

Retail Wire

Amazon.com-owned PillPack has payed $6 million to settle a fraud suit brought against it for overcharging customers. The company admitted to supplying customers with a full carton of insulin pens instead of the amount needed.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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Big Drop in Small Business Jobs, ADP Reports

Small Biz Trends

Small businesses lost 120,000 jobs from March to April, according to the ADP National Employment Report issued May 4, 2022. That’s despite the nation seeing an overall gain in jobs of 247,000 (medium and large-sized businesses) during the same time period. Franchise jobs also saw an increase, gaining 47,400 jobs. Why are small businesses losing jobs?

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CVS raises annual forecast after strong quarter

Retail Wire

CVS said that COVID-19 vaccines and testing helped boost its pharmacy business. The company posted earnings per share of $2.22, better than the $2.17 expected by Wall Street. The company raised its forecast for the year to earnings between $8.20 and $8.40 per share. The Wall Street consensus is $8.26.

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Setting AIs on SIGGRAPH: Top Academic Researchers Collaborate With NVIDIA to Tackle Graphics’ Greatest Challenges

Nvidia

NVIDIA’s latest academic collaborations in graphics research have produced a reinforcement learning model that smoothly simulates athletic moves, ultra-thin holographic glasses for virtual reality, and a real-time rendering technique for objects illuminated by hidden light sources. These projects — and over a dozen more — will be on display at SIGGRAPH 2022 , taking place Aug. 8-11 in Vancouver and online.

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Meta’s e-commerce platform frustrates sellers

Retail Wire

Some retailers are expressing frustration with the functionality of Meta’s e-commerce platform. Complaints include restrictions on the ability to display products in different colors and sizes if they aren’t sold directly through Facebook or Instagram. Meta believes it is on the right path while acknowledging criticisms pointed its way. “Building a full-fledged commerce platform is a multiyear journey — one that became a company priority less than two years ago,” said Meta spokespers

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Retails Next Frontier: Exploring and Proving the Value of AI

AI is everywhere. It’s in customer service interactions, product recommendations, marketing outreach, and yes, even commerce experiences. But not every use of AI provides the same value to your brand. In this masterclass, experts from Constructor, commercetools, Contentstack, and Orium discuss how AI can complement your composable tech stack and help bring in immediate ROI.

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Celebrate May the 4th with these Star Wars APIs

Cisco Retail

Today is May the Fourth, the day each year when we Star Wars nerds celebrate General Dodonna’s blessing to the troops about to attack the Death Star. “May the Force be with you,” he said. Suitably motivated, the rebel starfighter pilots then fought and destroyed the evil Death Star. The galaxy was saved. The good guys had triumphed. There are a lot of ways to celebrate Star Wars Day.

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Starbucks to raise wages and increase worker training

Retail Wire

Starbucks plans to raise wages for its workers in non-union stores. Staff at unionized locations will have the opportunity to accept the hikes through their representatives. The coffee giant also plans to increase training for new hires.

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Everyone Deserves a Compliment??

Hyken

I was on a flight to a city I can’t remember, but what I do remember was the wonderful flight attendant, Bailee from American Airlines, who enthusiastically greeted me with a smile and said, “I like that hat!” I was wearing a baseball cap with the St. Louis Blues Stanley Cup Championship logo. Of course, I thanked her and I found my seat, just a few rows from the front of the plane.

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Importers say they are getting gouged by shipping firms

Retail Wire

Supply chain disruptions are providing shipping carriers with the pretext to jack up rates, according to importers that want the federal government to intervene. “It’s just them manipulating the market to see how high they can drive the price,” said Jason Delves, CEO of F9 Brands. “Contracts are not worth the paper they are written on these days. They just don’t honor them.”.

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2024’s Retail Odyssey: Going Small, Artificial, and Augmented!

Speaker: Kelly Goetsch - Chief Strategy Officer at Commercetools | Jason Cottrel - CEO & Founder at Orium | and guest speaker Brendan Witcher - VP, Principal Analyst at Forrester

Significant modifications are on the horizon for digital commerce in retail and customer experience come 2024. The pace of tech shifts will intensify, businesses are set to defund legacy solutions, and attractive opportunities will surface as social and retail media players join forces. To stay ahead of the curve, digital leaders are experimenting with less risky initiatives and scaling back on outdated projects that no longer yield impactful results.