Fri.Nov 11, 2022

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Strand fined for fake discount claims after NZ regulatory probe

Inside Retail

Trans-Tasman retailer Strand formerly known as Strandbags has been fined $780,000 (AU $709,246) in the Auckland District Court after being convicted of misleading consumers over discounts. A Commerce Commission investigation found that between 2018 and 2020, the handbag retailer routinely advertised its products as if they were “significantly discounted or being sold at special prices” when they were not.

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Today’s New Warehouse: Automated Backend Operations to Improve Commerce

Retail TouchPoints

The ecommerce boom brought on by the COVID-19 pandemic has permanently changed the retail landscape. While people have been shopping online for decades, it’s important to recognize that warehouses, as we know them, are still operating and organized to replenish the stock in brick-and-mortar stores. Furthermore, warehouse workforces are staffed for store restocking and are being stretched beyond their capacity to meet the demands of ecommerce.

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Coach owner Tapestry, Ralph Lauren warn of slowing holiday season demand

Inside Retail

Coach handbag maker Tapestry and Ralph Lauren Corp on Thursday warned of a slowing North American demand for high-end fashion, cementing concerns that inflation was finally catching up to US luxury companies ahead of the holiday season. Although US luxury sales have held up well this year, with companies able to pass on higher prices more easily than cheaper brands, recent data has shown Americans are now starting to cut back spending on designer handbags and clothing.

Fashion 246
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Bed Bath & Beyond Continues to Rebuild C-Suite with Marketing Chief Appointment

Retail TouchPoints

Bed Bath & Beyond has appointed Bart Sichel as EVP, Chief Marketing and Customer Officer as the troubled retailer rebuilds its executive leadership following a number of departures in 2022, including former SVP of Marketing James Reath. Sichel will report to BB&B President and CEO Sue Gove, who recently secured the leadership role permanently following a period as the retailer’s interim chief executive.

Marketing 246
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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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KFC Germany apologies for tone deaf Kristallnacht promo

Retail Wire

Kristallnacht in Germany references when Nazi thugs attacked the homes of Jewish people as well as their businesses and synagogues. The name references the broken glass that was left everywhere as 91 Jewish people were killed and 30,000 men were sent to concentration camps. KFC in Germany marked the occasion on Wednesday by offering a chicken promotion.

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TikTok Taps Pro Sports for New Marketing Chief

Retail TouchPoints

Former NBA Chief Marketing Officer Kate Jhaveri has been named Global Head of Marketing at TikTok. Jhaveri will work closely with Sofia Hernandez, TikTok’s Head of Global Business Marketing, who focuses primarily on business and advertising solutions, according to a company spokesperson. The chief marketing position at TikTok has been vacant since the departure of Nick Tran in January 2022.

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Fatboy Furniture Debuts Snap AR Lens as First Step in Wider AR Push

Retail TouchPoints

Bean bag and furniture retailer Fatboy has launched a new AR SnapChat Lens as part of a larger push to introduce augmented-reality capabilities across its full product line. The new Snapchat Lens was developed by CGTrader and featured Fatboy’s latest line of outdoor furniture. The catalog-powered shopping Lens let Snapchatters “try out” furniture in their own settings and share those AR-enhanced pictures and videos with friends on the social platform.

Outdoor 269
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How retailers can meet changing customer needs: RedSeed

Inside Retail

With rising inflation pushing up prices all over the economy, most Australians are now looking to cut their spending into the new year. So, what can retailers do to keep up? After several years of disrupted holiday spending due to the spread of Covid-19 and lockdown efforts to curb its spread, Christmas 2022 was looking to be a much healthier spending season for retailers.

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Walgreens’ VillageMD Buys Summit Health in $8.9 Billion Deal

Retail TouchPoints

With investments from majority owner Walgreens Boots Alliance (WBA) and Cigna subsidiary Evernorth, VillageMD will acquire Summit Health-CityMD, a provider of primary, specialty and urgent care services. Following the $8.9 billion acquisition, which is expected to close in Q1 2023 subject to customary approvals, VillageMD and Summit Health will operate a total of 680 locations in 26 markets.

Location 246
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Food-at-home prices appear to be moderating

Retail Wire

The food-at-home Consumer Price Index for October showed a 12.4 percent increase, down from a 13 percent comparison in September and 13.5 percent difference in August.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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REI Founders Market Gave POC-Led Brands Valuable Feedback — and the Retailer Unique New Products

Retail TouchPoints

More retailers are acknowledging the importance of supporting brands with diverse owners. REI , known for its progressive stances, is building its own partnerships through Path Ahead Ventures , an accelerator program focused on startups owned by people of color. Path Ahead Ventures, which celebrated its first anniversary on Oct. 29, featured six companies from its Navigate program at a pop-up event in its Seattle flagship called the Founders Market.

Marketing 243
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The Fabulous World of Dior transforms Harrods for the Holiday season

Retail Focus

As the holiday season approaches, Dior has created The Fabulous World of Dior , a spectacular presentation illuminating the hallowed halls of the world-famous Harrods department store. An exceptional event combining the charm of the English spirit with French luxury and art de vivre refinement. A fervent admirer of England, from 1953 Christian Dior developed a powerful and unbreakable bond with Harrods.

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WSJ: Amazon Mulls Closing Unprofitable Businesses, Stores in Cost-Cutting Measure

Retail TouchPoints

Amazon CEO Andy Jassy is reportedly spearheading a cost-cutting review of retail giant to pare down businesses that haven’t been profitable, people familiar with the matter told The Wall Street Journal. Additionally, Amazon has shut many of its physical stores aside from grocery, including bookshops and specialty stores, even though the retailer had a growth plan to nearly double its store footprint, according to people familiar with the plans.

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Vape manufacturer Juul lays off hundreds

Retail Wire

Juul Labs has laid off 400 staff members as part of a plan to cut the vaping company’s operating budget between 30 and 40 percent. The company said it has obtained new financing to continue operating its business.

Finance 100
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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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In the News: Grants Up To $25,000 Available Now

Small Biz Trends

Private and public organizations offer grants with the goal of helping a specific industry as well as addressing challenges businesses are facing. This is why small businesses should look into what grants are available not only in their communities but also state and nationwide as well as globally. The grants this week have a range of issues they want to help with.

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Keurig Dr Pepper CEO resigns

Retail Wire

Keurig Dr Pepper CEO CEO Ozan Dokmecioglu has resigned after violating the company’s code of conduct. Mr. Dokmecioglu, who was promoted less than four months ago after serving as Keurig Dr. Pepper’s CFO, will be replaced by Bob Gamgort, chairman and former CEO.

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Sympathy Gifts for Clients, Co-Workers, Employees, and Your Boss

Small Biz Trends

Losing a loved one is very difficult, and we often find ourselves at a loss for words when someone we know suffers such a loss. When someone we work closely with is dealing with the passing of a family member or close friend, it is important to show compassion and support for the bereaved. One good way to do this is by sending a sympathy gift – showing them that you care about them can be very comforting during such a difficult time.

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Luxury brands see a slowdown coming

Retail Wire

Consumers of luxury goods items have continued to spend, but some brands serving the market are beginning to see a slowdown in wholesale orders as inflation and other factors affect purchasing.

Wholesale 100
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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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Small Business Grants for Veterans and More Available Right Now

Small Biz Trends

Veterans have already made major contributions to the U.S. But once their military service is complete, many continue to serve their communities by starting businesses. And there are multiple grant opportunities throughout the year that help these entrepreneurs start and grow their ventures. This Veterans Day, there are at least two small business grant opportunities available to veteran entrepreneurs.

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Elon Musk appears to be making a mess of Twitter

Retail Wire

Elon Musk has laid off thousands of Twitter employees and made comments that have caused advertisers to pull their ads from the social media site. Now, he’s warning employees that the company may not have the cash to survive. Mr. Musk bought the company last month for $44 billion.

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JLL Brokers Sale of Harris Teeter Ground Lease at 99,839-Square-Foot Shopping Center in New Bern, North Carolina

Shopping Center

New Bern, N.C. — JLL has arranged the sale of a Harris Teeter ground lease at New Bern Marketplace, a 99,839-square-foot retail center located in New Bern. Alex Sharrin, Danny Finkle, Tom Kolaczyk and Jeff Cicurel of JLL represented the… The post JLL Brokers Sale of Harris Teeter Ground Lease at 99,839-Square-Foot Shopping Center in New Bern, North Carolina appeared first on Shopping Center Business.

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Amazon is looking for ways to cut costs

Retail Wire

Amazon.com is going through a review of its unprofitable businesses to see where it can make cuts. The company has begun reducing the number of teams it operates in units such as retail and robotics. “Experimentation and running with too many things that don’t generate a return is no longer a luxury Amazon can afford,” said GlobalData analyst Neil Saunders.

Returns 100
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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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The Importance of Accepting eWIC at Your Small Business

National Retail Solutions

Accepting eWIC cards can play a critical role for small businesses looking to serve their communities, grow their customer base, and increase revenue. eWIC is a program consisting of government-issued, electronic benefit cards focused on serving Women, Infants & Children. It is the modern-day digital equivalent of food stamps for[.]. The post The Importance of Accepting eWIC at Your Small Business appeared first on National Retail Solutions.

ATS 98
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Life is Good Lands in La Jolla

VMS

Life is Good (Boston) which calls itself “the original positive lifestyle brand,” will open its first store in California on Nov. 12, in the beachfront community of La Jolla. Designers made extra efforts to embrace SoCal vibes when designing the 1600-square-foot space, most notably murals hand-painted by San Diego’s Pandr Design Co. Photography: Courtesy of Life is Good. “When we thought about opening a new storefront, Girard Ave. in La Jolla felt like the perfect home for Life is Go

Outdoor 91
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Gap finally turns to Amazon to expand sales

Retail Dive

Previous CEO Art Peck years ago advocated for partnering with the e-commerce giant, though some analysts frowned on the idea.

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Sally Beauty to Close 350 Stores

VMS

Declining foot traffic is taking its toll on the world’s largest retailer and distributor of beauty products. Sally Beauty Holdings (Denton, Texas) announced it will close about 350 stores beginning in December, as well as two small distribution centers in Oregon and Pennsylvania. Volumes from those centers will be transferred to larger distribution facilities, the company says.

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Retails Next Frontier: Exploring and Proving the Value of AI

AI is everywhere. It’s in customer service interactions, product recommendations, marketing outreach, and yes, even commerce experiences. But not every use of AI provides the same value to your brand. In this masterclass, experts from Constructor, commercetools, Contentstack, and Orium discuss how AI can complement your composable tech stack and help bring in immediate ROI.

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The value of blending: Inside E.l.f’s post-cookie mobile strategy

Retail Dive

As the holidays approach, the beauty retailer counts on a connected ecosystem and its 3 million loyalty members in pursuit of forever customers.

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Pandora Joins Retail Roster at 112 W. 34th St.

VMS

Global jewelry brand Pandora (Copenhagen, Denmark) has signed a lease to open a store at 112 W. 34th St. in New York, Empire State Realty Trust Inc. (New York) announced. Pandora will occupy a store previously leased to Swatch, bringing the complex back to full occupancy. Located opposite Macy’s famed flagship and one block west of the Empire State Building, Pandora will join Sephora, Target and Foot Locker at the nexus of the 34th Street shopping corridor. “The retail brands at 112

Jewelry 89
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Report Reveals New Details on Fake Reviews

Independent Retailer

by Bazaarvoice, Inc. Bazaarvoice, Inc. , a provider of product reviews and user-generated content solutions, released its latest research, based on a survey of more than 10,000 global shoppers. The report explores the effect fake reviews and authenticity have on customer trust, and the subsequent actions shoppers take based on that trust. Fake Reviews Are Agitating Customers.

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Consumers spent $72B online in October: Adobe

Retail Dive

Shoppers sought deals on electronics, toys and other items ahead of Black Friday and Cyber Monday.

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2024’s Retail Odyssey: Going Small, Artificial, and Augmented!

Speaker: Kelly Goetsch - Chief Strategy Officer at Commercetools | Jason Cottrel - CEO & Founder at Orium | and guest speaker Brendan Witcher - VP, Principal Analyst at Forrester

Significant modifications are on the horizon for digital commerce in retail and customer experience come 2024. The pace of tech shifts will intensify, businesses are set to defund legacy solutions, and attractive opportunities will surface as social and retail media players join forces. To stay ahead of the curve, digital leaders are experimenting with less risky initiatives and scaling back on outdated projects that no longer yield impactful results.