Mon.Aug 29, 2022

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Reports: Amazon to Shut Down In-House Telehealth Service Following One Medical Acquisition

Retail TouchPoints

Amazon is planning to shutter its home-grown urgent and primary care offering, Amazon Care, following the July acquisition of the more advanced One Medical primary care business, multiple sources report. The news was announced in an internal memo to employees from Neil Lindsay, SVP of Amazon Health Services and Amazon Stores, according to GeekWire. In the letter, Lindsay said that after months of deliberation it was decided that Amazon Care was not “the right long-term solution for our enterpris

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Myer to close its Frankston store after Christmas

Inside Retail

Department store Myer has announced it will close its Frankston store in Victoria. . The retailer says it wants to divert resources to its rapidly growing online business and develop stores near the Frankston location, such as Southland, Chadstone, and Fountain Gate. “Today’s decision continues to deliver against our Customer First Plan where we will continue to make targeted improvements to our store network, reduce space and improve the overall offer for our loyal customers,” said John King, C

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Home Depot Strengthens Store Networks to Support Hardware Refresh

Retail TouchPoints

The Home Depot began distributing 125,000 hdPhones to store associates in June 2022, but as with any piece of hardware, the multi-function devices are really only as good as the in-store networks supporting and connecting them. That’s a major reason the rollout coincided with a network refresh for the retailer’s U.S. and Canadian stores that is slated to be complete by late 2022 or early 2023.

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Retail spending soars in July despite rising living costs

Inside Retail

Retail spending surged 16.5 per cent in July year-on-year as consumers spent $34.7 billion in-store and online, according to the Australian Bureau of Statistics (ABS). By month, spending was up by 1.3 per cent, the largest month-on-month rise in four months. However, Australian Retailers Association CEO Paul Zahra cautioned that on-year comparisons were impacted by the Covid-19 Delta lockdowns when businesses in NSW and Victoria were severely restricted. “July sales for clothing, footwear

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Inside the Metaverse’s $5T Opportunity

Retail TouchPoints

McKinsey estimates that the metaverse will create approximately $5 trillion in value. But where is that value coming from? And how can retailers get a piece of it? During this Retail ThinkTank inspiration session, we dig into one of the industry’s buzziest topics with Hamza Khan of McKinsey, who helped create the company’s research on this fast-evolving topic.

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The Gore and Glamor of Halloween Trends in 2022

Intelligence Node

What to expect this spooky retail season As retailers worldwide work their way through the remainder of 2022, it’s time to brace for the big leagues. The major holidays of. The post The Gore and Glamor of Halloween Trends in 2022 appeared first on Blog.

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Store closures dent Best & Less Group’s profit

Inside Retail

A “strong” second-half performance has rescued Best & Less Group’s bottom line after the company lost 10.8 per cent of its trading days to Covid restrictions during the first half of the trading year. For the year to June 30, revenue fell 6.2 per cent to $622.2 million while tax-paid profit declined 12.6 per cent to $41.1 million. Like-for-like sales fell 0.7 per cent, however online sales rose 15.6 per cent to $69.7 million – contributing 11.3 per cent of all sales.

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Workers are picking up breakfast on the way to work

Retail Wire

Restaurant traffic overall was down two percent in the second quarter, but the breakfast day-part was flat, according to The NPD Group. The relative strength of the breakfast segment can be attributed to convenience and the relatively low price of food and beverage items at that time of day. “For a lot of people, it’s simply a cup of coffee and maybe a specialty coffee that they’re paying a premium price for, but it’s sort of more manageable,” said David Portalatin, NPD’s food and beverage analy

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Full Bloom festival launches at Mirvac Retail Centres

Inside Retail

Seven Mirvac Retail Centres across NSW and Queensland are set to host 159 days of fashion activations as part of the Full Bloom festival. The centre has teamed up with body-positive fashion app Mys Tyler and international body image advocate Taryn Brumfitt and Dr Zali Yager from The Embrace Hub to offer shoppers one-on-one consultations, inclusive fashion shows, film screenings, masterclasses, workshops and events.

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Chains expect sales to slow, but how much is still the question

Retail Wire

Retailers are trying to bring their inventories in line with consumer demand. Almost all expect that demand will slow in the back half of 2022 as inflation continues to eat into discretionary spending. “The uncertainty moving forward is significant,” said Erik Nordstrom, CEO of Nordstrom. “There’s cases to be made that things could get better pretty quickly, and then there’s credible cases to be made that it’s going to be tough.”.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Michael Hill delivers $46.7m in profits as revenue increases

Inside Retail

Despite losing the equivalent of 10,020 store trading days, jewellery retailer Michael Hill International says revenue increased 7 per cent to A$595.2 million for the year to June 26. Same-store sales were up 8 per cent overall, by 11.3 per cent in Canada, 8.9 per cent in New Zealand and 4.2 per cent in Australia. Tax-paid profit rose 13.9 per cent to $46.7 million.

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Curbside pickup becomes an essential retail service

Retail Wire

Retailers ramped up their curbside pickup programs during the most difficult months of the pandemic and consumers have continued using the service even as fears of severe illness have lessened among the general population. One-third of adults under the age of 50 who began using curbside pickup since the pandemic began expect to continue making use of it, according to a study from the Associated Press-NORC Center for Public Affairs Research and the SCAN Foundation.

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The scent of success: How Kiwi brand Ashley & Co is going global

Inside Retail

As a child growing up in Hong Kong, New Zealander Jackie Ashley was smitten with the sensorial experience of the city’s streets – the eclectic mix of burning incense, tea houses, flower shops and street food vendors. The rich cultural experience sparked her interest in perfumes, and when she returned to New Zealand to live with her family, it would evolve into a passion that sparked what is now a cross-border contemporary scent brand, fittingly named Ashley & Co.

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Quick automation wins with Cisco DNA Center

Cisco Retail

With the investment into today’s modern and agile networks, many IT organizations are searching for intelligent tools that can help simplify the complexity that comes with the advanced capabilities of today’s networks and keep up with the business demands. Topping off the complex challenges, many organizations are facing challenges on how to bridge the growing IT skill gap and automate various aspects of their network management.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Australian retail sales are looking strong

Inside Retail

Australian retail sales reached a record high in the last three months of 2021. This was due to relaxed virus restrictions and end-of-year holiday shopping, which underpins a robust economic recovery. The fourth quarter sales data from the Australian Bureau of Statistics (ABS) showed an 8.2 per cent increase in sales. This was after a sharp decline in the previous period when two of the most populous states in the country were under lockdown.

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Energybox uses Cisco IoT to power smart, sustainable business

Cisco Retail

We are delighted to have Tony Carrella, Co-Founder and President of Energybox Inc. as guest blogger on our channel. At Energybox we recognize that what’s good for the planet is often good for business, too. That’s especially true for our customers: large, multi-site businesses ranging from restaurants and convenience stores to retail and laboratory environments.

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Krispy Kreme’s new doughnut celebrates launch of NASA’s Artemis I moon mission

Retail Wire

Krispy Kreme is selling its “Artemis Moon Doughnut” today and today only as part of a celebration in honor of NASA’s return to the moon. The doughnut is stuffed with cheesecake-flavored filling and has a swirl of cookies and cream frosting on top. “The Artemis I mission is a proud moment, and we are in awe of the amazing Americans behind the world’s most powerful rocket.

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How brands are collapsing the e-commerce purchasing funnel with augmented reality

Retail Dive

Brands are relying on WebAR to transform their e-commerce sites into powerful AR commerce destinations.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Wendy’s lets its red hair go gray

Retail Wire

Wendy’s in Canada has changed the hair color on its logo to gray in support of Lisa LaFlamme, 58, a news broadcaster who worked more than 30 years as a reporter and news anchor for CTV National News. Ms. LaFlamme, who chose to let her hair go gray during the pandemic, said she was “blindsided” after being told by the news organization that it would not renew her contract.

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7 Business Car Loan Options

Small Biz Trends

If you’re in the market for a business auto loan, you have lots of options. You can go with a traditional lender, or explore alternative lenders. In this article, we’ll discuss 7 loan options to consider if you’re looking to purchase commercial vehicles or specialty vehicles. What Is a Business Auto Loan? Business auto loans, like commercial truck loans, are small business loans that are typically used by businesses that need vehicles for work-related purposes, such as sales re

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Gunman with AR-15-style rifle opens fire inside Oregon Safeway store

Retail Wire

Three people, including the suspected shooter, have been pronounced dead after a man carrying an AR-15-style rifle opened fire inside a Safeway in Bend, OR. The shooting, which is believed to have begun in the store’s parking lot, also injured at least one other individual. It is not clear how the gunman perished. Local police said they did not open fire.

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Is Dillard’s setting the pace for mid-tier department stores?

Retail Dive

As rivals struggle to redefine the legacy model, the Southern chain has stuck with its founding family — and retail fundamentals.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Formula factory reopens after being shut over bacterial infection concerns

Retail Wire

Abbott Nutrition was forced to close an infant formula factory earlier this year over concerns that its products contained a bacterium that could cause life-threatening reactions. The company, which has said there was no “conclusive evidence” to link it to consumer complaints about sick babies, has reopened the factory. “Making infant formula is a responsibility we take very seriously, and parents can feel confident in the quality and safety of Similac and other Abbott formulas,” sai

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FTC Extends Public Comment Period on Advertising to Kids in Digital Media

Hunton Andrews Kurth

On August 23, 2022, the Federal Trade Commission announced it is seeking additional public comment on “how children are affected by digital advertising and marketing messages that may blur the line between ads and entertainment” in conjunction with its “Protecting Kids from Stealth Advertising in Digital Media” event on October 19, 2022. The event will focus on manipulative marketing practices targeted towards children, particularly those related to influencer marketing and online games.

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Etsy requires U.S. sellers to verify bank accounts

Retail Wire

Etsy said that U.S. sellers on its platform must either verify their bank accounts or do so through a third party. The online arts and crafts sales platform is seeking to comply with anti-money laundering and other regulations.

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Empowering Partners and Customers with Demos and the dCloud Platform

Cisco Retail

Demos are a powerful decision-making tool to drive sales success. As an engineer, I admit I get a little excited when having the opportunity to showcase the power of our technology to partners and customers. It never gets old. Every year, our partners consume more than 200,000 demos powered by dCloud, with the majority focused around guided demos on demand, partner training and testing.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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Americans still love to go shopping in stores

Retail Wire

Any suggestion that stores are on the way out is pure fiction given that 85 percent of all retail sales taking place in physical locations. More than 4,000 stores have opened this year compared to around 2,000 that have closed, according to Foresight Research.

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FY23 the Year of Distribution Enlightenment

Cisco Retail

Beginning as early as the sixth century B.C., the ancient Greeks have used pillars to build enormous structures to facilitate commerce, learning, socialization, and a place to honor their gods. These columns were an architectural invention that was not only used to support large ceilings without the need of solid walls, but also allowed for the maximum amount of light to filter into the center.

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11 new MuleSoft Connectors and Accelerators: Salesforce Pub/Sub, HTTP, HubSpot, and more

Mulesoft

MuleSoft is thrilled to announce that we have released 11 new connectors and accelerators that help fast track system integration for both devs and business teams. This release introduces some of our most powerful connectors, such as the Anypoint Connector for Salesforce Pub/Sub and the Composer Connector for HTTP. These unlock new integration capabilities, with […].

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Ulta to introduce new layout in select stores this fall

Retail Dive

The retailer will place mass and prestige brands together in order to better reflect how customers shop.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.