article thumbnail

J.D. Power finds retail health, wellness services thriving

Mass Relators

Pharmacy Study, released Thursday, the evolution toward health and wellness services—in addition to medication management—may be the key to the future of the retail pharmacy industry as it contends with growing threats from online retailers. Of that group, 38% say they “definitely will” switch pharmacies in the next 12 months.

article thumbnail

Proudly made in China: How Chinese consumers are reclaiming domestic brands

Inside Retail

Health, wellness and travel became the new status symbols, swapped out for Rolexes and Birkins in a new spiritual way of living. Tesla is an effortless status symbol, but Nio is an example of a brand that truly encompasses customer experience into its brand.

Consumer 130