Retail TouchPoints

OCTOBER 19, 2022

As economic pressures and living costs surge, more people than ever are considering using point-of-service (POS) finance — such as buy now, pay later and installment loans — to manage their cashflow. It’s clear that there is a consumer-driven need for more flexible finance and smarter buying power. .

Finance 217

Finance Merchant Services Payment Services Consumer 217

Retail TouchPoints

APRIL 5, 2023

So far, this payment method has made it easy for millions to purchase nice-to-have items such as the latest iPhone, trendy sofas, designer handbags and stylish clothes without paying in full upfront. However, hidden fees and late payment penalties can seriously damage consumers’ financial well-being as they can easily rack up massive debt.

Merchant Services 254

Merchant Services Payment Services Finance Consumer 254

Inside Retail

MAY 30, 2022

The Australian Competition and Consumer Commission says the financial services giant has been engaging in anticompetitive conduct since 2017 in the supply of debit card acceptance services, with the purpose of substantially lessening competition.

Merchant Services 246

Merchant Services Payment Services Supermarket Promotions 246

Inside Retail

JUNE 29, 2022

But the payment method is already truly embedded in the digital economy and is not going anywhere, even if it is regulated. Let’s look at the conditions that were so favourable to this payment method, the inevitable regulations and consumer and media response. BNPL is disrupting credit and driving competition.

Merchant Services 130

Merchant Services Payment Services Finance Consumer 130

Retail TouchPoints

NOVEMBER 13, 2023

However, consumers are still spending, the labor market remains tight, and the Adobe Digital Price Index recently posted an overall 40-month low, an encouraging sign for online shoppers: Adobe reported that online prices fell for 11 out of 18 tracked product categories on an annual basis. But there are possible headwinds on the horizon.

Consumer 299

Consumer Merchant Services Sporting Goods Promotions 299

Retail TouchPoints

MARCH 29, 2023

Pay Later — which will let users split purchases into four payments spread over six weeks with no interest and no fees — is now available for some randomly selected Apple Wallet users in the U.S., Before a payment is due, users also will receive notifications via Wallet and email. and will roll out to all users in the coming months.

Merchant Services 282

Merchant Services Payment Services Checkout Finance 282

Mass Relators

MARCH 28, 2024

The report, based on a commissioned survey conducted by Forrester Consulting, shows that merchants in the U.S. As digital services become more prevalent in North America and daily life becomes increasingly digitized, cybercriminals find more opportunities to exploit both consumers and businesses. for every $1 of fraud.

Merchant Services 52

Merchant Services Payment Services Accounting Customer Experience 52

Mass Relators

MARCH 31, 2024

Dollar General has promoted 18 executives to new roles at the company. Leslie Allen Leslie Allen has been promoted to senior vice president, human resources. Christine Connolly Christine Connolly has been promoted to senior vice president, corporate secretary and assistant general counsel, securities and governance.

Promotions 52

Promotions Merchant Services Planning Beauty and Health 52

Retail TouchPoints

FEBRUARY 13, 2023

According to one report , the total cost of ecommerce fraud to merchants will exceed $48 billion globally in 2023, from just over $41 billion in 2022. Digital payments misuse accounted for 21% of the total number of fraudulent transactions. Consider for example a payment via an app such as PayPal, Venmo, Apple Pay or Samsung.

Merchant Services 261

Merchant Services Payment Services Accounting Promotions 261

Retail TouchPoints

NOVEMBER 4, 2021

Despite having just officially begun, this holiday shopping season already is marked by supply chain disruption, persistent inflation and mixed consumer confidence. And just like last year, it looks like consumers will respond by turning to ecommerce.

Consumer 262

Consumer Merchant Services Payment Services Drop-Shipping 262

Retail TouchPoints

OCTOBER 20, 2023

Accusations of “greenwashing” can lead to irreversible damage to reputation and consumer trust, and with environmental social governance (ESG) now high on the agenda for public and private organizations worldwide, it’s changing how many retailers think about their businesses. And how can POS finance fit into the equation?

Finance 253

Finance Merchant Services Payment Services Fulfillment 253

Retail TouchPoints

FEBRUARY 21, 2022

With the start of another year in the new normal, retailers are still questioning how to best engage with consumers in the post-pandemic world. In the past two years, consumers’ expectations and preferences have vastly changed. If one thing has become clear during the last two years, it’s that consumers value options for convenience.

Consumer 272

Consumer Merchant Services Grocer Apparel 272

Retail TouchPoints

JULY 7, 2020

E-Commerce spending has grown by more than 30% , cementing consumer expectations for flexibility, choice and convenience. And Nike maintained top-of-mind focus amidst lockdown in China by promoting its workout app, resulting in an 80% increase in use and a 30% increase in online sales. Traditionally, U.S.

Merchant Services 204

Merchant Services Payment Services Point of Sale Consumer 204

Retail Focus

JUNE 19, 2023

Akeneo , the Product Experience company, today released its 2023 B2C Survey: Product Experience Satisfaction Around the World , an annual mission to understand how consumers make decisions when buying products, how product experiences impact those decisions and what product information is important to them.

Consumer 130

Consumer Shopping Merchant Services Returns 130

Retail TouchPoints

MAY 8, 2023

And how are you giving them a value-added product or service for being loyal to you? That could be a bot that the brand has put forward to interact with you, or [a consumer] scanning a QR code in a retail store to begin a loyalty journey that happens over WhatsApp and continues after you leave the store.

Merchant Services 234

Merchant Services Payment Services Consumer Outdoor 234

Retail Minded

DECEMBER 5, 2022

Therefore, a merchant cash advance is a very practical funding option for many retail businesses. . What Is A Merchant Cash Advance? A merchant cash advance is a flexible business loan for short-term business funding needs. This business funding option allows payment utilizing a sales percentage and a small fee.

Merchant Services 52

Merchant Services Payment Services Operating Expenses Promotions 52

Inside Retail

NOVEMBER 26, 2023

Cyber Monday, the first Monday after the Thanksgiving holiday, is set to be the biggest US online shopping day of the year as merchants have stepped up online promotions. Despite an earlier start to retailers’ holiday promotions this year, there weren’t a lot of great deals initially, Garf said.

Merchant Services 130

Merchant Services Payment Services Promotions Consumer 130

Retail TouchPoints

SEPTEMBER 2, 2022

However, experts note that in times of economic volatility and fast-changing consumer behaviors, brands need to think strategically about their path to global growth. They also can look at marketplaces, and even the resale market, to gauge demand and determine whether they can successfully capitalize on consumer needs.

Merchant Services 293

Merchant Services Customer Experience Marketing Consumer 293

Retail TouchPoints

OCTOBER 6, 2022

Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that). McNamara spotlighted a surge in promotional activities in July 2022 that marked the official kickoff of the back-to-school season.

Merchant Services 251

Merchant Services Payment Services Promotions Location 251

Retail TouchPoints

JANUARY 5, 2023

Although there are signs that inflation is easing, higher prices and an uncertain economy continue to impact consumer behavior. Although many customers are “brand loyal,” given the economic environment, stressed consumers nowadays will most often make retailer and product choices with price as the main factor. Today’s Consumer Mindset.

Merchant Services 287

Merchant Services Promotions Consumer Discount Store 287

Retail TouchPoints

JULY 10, 2023

The company says Quin helps shoppers make better and faster decisions throughout their online or in-store journeys — fulfilling any sophisticated shopping request — ranging from finding available product assortments or recipes that match a whole suite of health- or budget-related constraints — to general health and customer service.

Merchant Services 274

Merchant Services Customer Retention Shipping Marketing 274

Retail TouchPoints

MAY 31, 2022

There are an almost infinite number of answers, but the long and the short of it is that 5G will enable merchants to perform intricate digital tasks faster and on a much larger scale. “5G This often goes hand-in-hand with cloud computing (data processing that happens in the cloud as opposed to servers on site). “5G

Merchant Services 349

Merchant Services Checkout Shrinkage Fulfillment 349

Retail TouchPoints

JUNE 15, 2022

Called “Buy Direct,” the third-party marketplace is being integrated into Bing’s existing ecommerce experience, Start Shopping, where consumers can find products and are then directed to a retailer’s website to make the purchase. Microsoft it is reportedly testing out a new retail marketplace in the U.S. At the moment a “ couple hundred U.S.-based

Merchant Services 301

Merchant Services Shopping Payment Services Advertising 301

Retail TouchPoints

NOVEMBER 18, 2021

Retailers certainly need to know what consumers want , but perhaps an even more important question is: How do I provide it to my shoppers? According to a report from Shopify, merchants see a 250% increase in conversions when using 3D product image models instead of 2D images.

Consumer 253

Consumer Merchant Services Payment Services Advertising 253

Retail TouchPoints

AUGUST 7, 2020

However, other potentially even more significant trendlines show fundamental changes in consumers’ decision-making process related to picking brands and demonstrating customer loyalty. For example, the Qubit study found that loyalty is decreasing among a significant percentage of consumers: among 36.6% The survey of 809 U.S.

Consumer 271

Consumer Merchant Services Shopping Promotions 271

Retail TouchPoints

NOVEMBER 11, 2020

Brick-and-mortar stores quickly set up online shops, and organizations offered new services such as online checkout, payout or purchasing options. This is a crucial process, as it identifies gaps that could be harmful to both the business and customers. What This Means for Your Consumer.

Merchant Services 165

Merchant Services Consumer Checkout Management 165

Inside Retail

OCTOBER 19, 2021

New customers are a major growth engine for retailers, but many merchants view first-time online shoppers as high-risk due to their unfamiliar behaviour and lack of purchase history. Our data already shows that across the e-commerce landscape, up to 70 per cent of orders that are declined by merchants are made by legitimate customers.

Merchant Services 147

Merchant Services Fashion Payment Services Checkout 147

Retail TouchPoints

AUGUST 5, 2022

Online fraud cost digital commerce merchants $27 billion in 2021 , so it’s no surprise that retailers have redoubled their focus on eliminating these threats. Media articles abound about the skyrocketing marketing dollars required to woo new consumers. And some 40% of declined shoppers will never try that site again.

Merchant Services 257

Merchant Services Returns Shipping Payment Services 257

Inside Retail

FEBRUARY 22, 2024

As head of marketing at Alibaba Group , Australia and New Zealand, Kit Yau has a solid understanding of what consumers in these markets are looking for from Australian and New Zealand brands. There is also a growing appetite for natural and genuine products, which is totally resonating with Australian and New Zealand merchants.

Merchant Services 130

Merchant Services Social Commerce Marketing Target Market 130

Retail TouchPoints

AUGUST 15, 2022

Many retailers look only at transaction fraud, and not the total impact of every digital consumer interaction. When merchants stop obsessing over the perpetual cat-and-mouse game with bad actors and instead start looking for trust, they open up a whole new world of potential value. It’s about switching the focus to online trust.

Merchant Services 241

Merchant Services Payment Services Accounting Customer Experience 241

Retail TouchPoints

MAY 18, 2021

So how can merchants get a piece of the pie? But by employing nine key strategies, merchants of all sizes can run successful subscription programs. To help build this awareness, a merchant should promote its subscription service throughout its site. Build Awareness. Make Signing Up Simple.

Merchant Services 149

Merchant Services Shipping Promotions Payment Services 149

Inside Retail

OCTOBER 23, 2023

While Alibaba seeks to offset declining consumer confidence with a wide array of 80 million discounted products and price reductions of up to 15 per cent, JD.com has chosen to break away from traditional pre-sales, offering genuine low prices on over 800 million products right from the get-go. event from 23 October through 11 November.

Merchant Services 130

Merchant Services Promotions Consumer Shopping 130

Retail TouchPoints

OCTOBER 4, 2021

Flexible Payments Will Gain Further Ground. Flexible payments are continuing to gain steam, particularly among younger generations. A survey by Klarna found that 75% of Gen Z, 76% of millennials and 60% of Gen X are looking for more flexible payment options. Retailers Will Continue Pushing Earlier Promotions ….

Merchant Services 315

Merchant Services Payment Services Fulfillment Promotions 315

Retail TouchPoints

NOVEMBER 16, 2022

Last year, consumers reported spending more than $23 billion shopping small on Small Business Saturday, and we want to exceed that in 2022.”. 21, is designed to encourage people to support SMBs throughout the holiday season, and those shopping the guide will have access to special holiday promotions and discounts.

Merchant Services 254

Merchant Services Finance Advertising Marketing 254

Retail TouchPoints

DECEMBER 19, 2022

All of these retailers succeed by building hype around the launch, priming their loyal customers to place their order as soon as the product or service is released. Consumers are left disappointed, feeling cheated and let down. This surge of reseller abuse can have a negative impact on the business-consumer relationship.

Merchant Services 162

Merchant Services Payment Services Drop-Shipping Shipping 162

Retail TouchPoints

JUNE 26, 2023

Consumers want more information about the products they buy, and retailers want more visibility into the products their customers buy. And in 2014, Inditex SA, which owns fast-fashion giant Zara, implemented RFID to effectively track all its products at every step in the process. Who doesn’t want that? alongside a large QR code.

Merchant Services 273

Merchant Services Inventory Management Grocer Customer Experience 273

Retail TouchPoints

JANUARY 3, 2023

As consumers faced higher prices at the gas pump, grocery stores and other places, many cut back on their spending, increasing the competition among retailers. This was especially evident on Black Friday, when many merchants offered steep markdowns to compete. Inflation and the Incredible Shrinking Margin.

Merchant Services 296

Merchant Services Payment Services Accounting Checkout 296