Inside Retail

SEPTEMBER 20, 2022

It means putting language at the heart of your business. Communicating authentically with culturally and linguistically diverse (CALD) customers should be at the top of the to-do list for all retail businesses. It also means not missing the opportunities that your customer base presents.

Business Communication 244

Business Communication Advertising Marketing Promotions 244

Hyken

DECEMBER 17, 2023

Each week, I read many customer service and customer experience articles from various resources. As the customer journey continues to evolve into something more dynamic and diverse, it’s imperative to think about ways of optimising your (hopefully) amorous customer relationships through your business communications.

Customer Experience 49

Customer Experience Business Communication Planning ATS 49

Hyken

DECEMBER 23, 2022

This week, we feature an article by Mitel , a company that works with teams by supporting their communications and technology needs so that they can provide the best customer experience possible. They share their top 5 unified communications predictions for 2023. Mitel is a leader in business communications.

Business Communication 58

Business Communication Customer Experience Marketing Returns 58

Hyken

MAY 7, 2021

He shares how brands can make their customers’ digital experiences more personalized. Have you recently taken your business online? Are you looking to make your digital customer experience more personalized? WhatsApp, Facebook Messenger, Line, and Apple Business Chat. .

Customer Experience 71

Customer Experience Checkout Business Communication Fulfillment 71

Hyken

MAY 7, 2021

He shares how brands can make their customers’ digital experiences more personalized. Have you recently taken your business online? Are you looking to make your digital customer experience more personalized? WhatsApp, Facebook Messenger, Line, and Apple Business Chat. .

Customer Experience 56

Customer Experience Checkout Business Communication Fulfillment 56

Retail TouchPoints

OCTOBER 20, 2020

Katie Osberg, Global Retail Partnerships Lead, Business Communications, Google “Did you know that 89% of consumers begin their buying process with a search engine? You should 100% be doing that right now.”.

Merchant Services 149

Merchant Services Shopping Consumer Business Communication 149

Retail Next

FEBRUARY 19, 2020

Maintaining customer loyalty. Customers are looking for exceptional service and unbeatable prices from trustworthy retailers. Needless to say, customer experience is a crucial factor for brand loyalty. And without loyal customers, it’s difficult for businesses to grow. Managing your business and brand.

Management 59

Management Marketing Shipping Shopping 59