How Best Buy Is Winning the War Against Retail Theft
September 1, 2023
While major retailers like Target, Walmart, and Dick’s have raised concerns about rising retail theft, Best Buy has managed to maintain a stable rate of shrinkage, according to CEO Corie Barry. She attributed the company’s success in combating theft to several strategies, including employing asset-protection employees at store entrances, having more employees on the sales floor, offering only one entrance in its stores, minimizing self-checkout options, and using digital tools for inventory management. Additionally, Best Buy has focused on addressing shrinkage for years due to the high-value nature of its products.
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