Retail TouchPoints

OCTOBER 22, 2024

The key is understanding what CX looks like at each stage and establishing a CX strategy built to adapt as the business grows from one stage to the next. These companies operate in competitive markets where personalized service can make or break their success. At this stage, having an adaptable CX strategy in place is crucial.

Payment Services 264

Payment Services ATS Customer Experience Boutique 264

A1 Retail

MAY 6, 2025

Located at 34 Henrietta Street, spanning 1,345 sq ft, overlooking Covent Gardens iconic West Piazza, the boutique encapsulates the Nespresso brand values whilst celebrating the beautiful architecture and history of the old bank building in the thriving heart of London.

Boutique 91

Boutique Location Marketing ATS 91

Inside Retail

JUNE 29, 2025

In this algorithmically charged landscape, brands like Halara, White Fox Boutique and P.E For brands looking to reach younger audiences, the challenge lies in rejecting outdated notions of top-down marketing in favour of bottom-up connection. This form of participatory marketing is becoming essential.

Boutique 208

Boutique Promotions Fashion Consumer 208

Retail Focus

APRIL 3, 2025

Taking place from 4 th to 6 th April at Westfield London, followed by Westfield Stratford City from 11 th to 13 th April, the event is expected to draw over 300,000 visitors across both weekends rivalling the footfall typically seen on Boxing Day at the centres. Spanning 4.2 Spanning 4.2

ATS 148

ATS Outdoor Boutique Fashion 148

Retail TouchPoints

NOVEMBER 26, 2024

Her unique combination of experience at traditional apparel retailers — she previously ran ecommerce for Banana Republic while serving as Chief Marketing Officer of that brand — and digital-first tech brands including GoPro and Pandora , has made Lapic uniquely suited to steer this heritage apparel brand toward digital success.

Boutique 289

Boutique Apparel Customer Experience Shopping 289

Inside Retail

MAY 11, 2025

That vision became Lord & Lion , a brand that has since carved out a distinctive space in Australias food scene through a growing network of boutique stockists and a national partnership with David Jones. At its heart, Lord & Lion is about preservation of culture, quality and flavour.

Boutique 255

Boutique Supermarket Grocer Department Stores 255

A1 Retail

FEBRUARY 19, 2025

Situated in the historic Market Building, the opening marks Dolce&Gabbana’s return to Covent Garden following the success of its iconic Christmas pop-up on the Piazza in 2022. In a world-first for the brand, the boutique showcases the latest Dolce&Gabbana accessories under the same roof, including their iconic range of eyewear.

Boutique 79

Boutique Accessories Location Returns 79

Dezeen

JANUARY 6, 2025

Cobalt blue floors, reflective chrome furniture and a column of yarn balls come together to create the futuristic interior of the Nezo boutique in Mumbai by local studio Sanjay Puri Architects. A lounge sits at the heart of the showroom's open layout A curved chrome reception desk welcomes customers at the store's entrance.

Boutique 98

Boutique Fashion Accessories Marketing 98

Inside Retail

MARCH 3, 2025

In February, the business announced it had experienced 225 per cent year-on-year sales growth, primarily driven by its strategy in the US market. The US fashion market has a history of making or breaking Australian fashion labels and Leo Lins move into the US saw the brand double its revenue in just two years.

Fashion 208

Fashion Boutique Accounting Wholesale 208

Inside Retail

JANUARY 8, 2025

As Vhernier is from Milan, the boutique showcases pure Milanese elegance through its minimalist shapes and soft colour palette, accented with touches of coral and eggshell, Marta Moruzzi, collection merchandising manager and international development at Vhernier, told Inside Retail. per cent during 2024-2032.

Jewelry 130

Jewelry Boutique Accessories Fashion 130

365 Retail

MARCH 5, 2025

LOBJET has marked its 20th anniversary with the opening of its first UK flagship boutique on Sloane Street, London. The boutique joins LOBJETs existing locations in New York and Paris, solidifying its status as a global leader in luxury design. Opening a flagship boutique in London is an incredibly exciting milestone for us.

Boutique 63

Boutique Location Shopping Marketing 63

Inside Retail

JULY 2, 2025

From high-end jewellers to the apparel and footwear brands dressing up the everyday consumer, these bricks-and-mortar shops are serving some of the best retail design in the US market this season. This spring, a physical manifestation of the Camilla brand came to life with the launch of a New York City-based boutique.

Boutique 130

Boutique Jewelry Fashion Location 130

Inside Retail

JANUARY 28, 2025

If the Apple store was a womenswear boutique, it would be Henne. A runner waits at the ready to collect each customers selections from the stock room ensuring fresh garments await their try-on in the change room. She identified a gap in the market, as well as the problem of overconsumption. Its just the way I like to shop.

Wholesale 250

Wholesale Fashion Accessories Boutique 250

365 Retail

OCTOBER 30, 2024

Shaftesbury Capital has announced that Swiss watchmaker Longines will open its second London boutique this autumn, selecting Covent Garden as the site for its newest venture. The boutique will embody the brand’s refined style, incorporating classic décor with subtle nods to Longines’ sporting and aviation heritage.

Boutique 63

Boutique Location Shopping Marketing 63

Retail Focus

JUNE 23, 2025

We are witnessing a shift: → from owning objects to inhabiting worlds → from boutique visits to brand performances → from discrete transactions to shared cultural moments In this framework, luxury sheds its quiet formality and adopts a choreographed presence. Even the luxury boutique itself functions as mise-en-scène.

Boutique 148

Boutique Fashion Consumer Supermarket 148

Inside Retail

MAY 1, 2025

A timeline of events Tuchuzy was founded by Daria Sukic in 1995 and operated for 25 years before first entering voluntary administration in June 2020 its demise at the time was put down to the volatile retail market caused by the pandemic and lockdowns. We are finding this a lot across the multi-brand boutique market.

Fashion 189

Fashion Boutique Accessories Department Stores 189

Inside Retail

JULY 7, 2025

At just 26 years old, Shahna Smith is taking on the premium beauty market with a distinctly Australian lens. In 2023, the brand opened a boutique on Adelaide’s prestigious Glenelg strip. Just a few months later, at the age of 22, she officially launched Amplified Beauty. It’s not enough to launch something beautiful.

Boutique 239

Boutique Fashion Marketing Planning 239

Retail Gazette

APRIL 1, 2025

Retail Gazette takes a closer look at the private equity firm and its ambition for WHSmith’s high street store estate. Modella Capital has built up its retail portfolio at speed in recent months, successfully acquiring Hobbycraft last August and The Original Factory Shop in February. What is Modella Capital? What’s next?

ATS 114

ATS Boutique Management Shopping 114

Retail Wire

JUNE 15, 2025

On Long Island, the March shutdown of Macy’s at the historic Sunrise Mall in Massapequa turned the regional center into a near-vacant “ghost mall,” leaving Dick’s Sporting Goods as the last major tenant. Shoppers asked for: A broader mix of private-label and market brands. A smarter balance between digital and traditional marketing. “To

Department Stores 147

Department Stores Visual Merchandising Sporting Goods Fulfillment 147

Small Biz Trends

JULY 14, 2025

Types of Layouts: Different layouts, such as Grid, Free-Flow, Racetrack, and Boutique, cater to varying retail strategies and target customer behaviors. Whether you’re browsing a cozy boutique or navigating a sprawling supermarket, the arrangement of products can make all the difference.

Store Layout 84

Store Layout Customer Experience Visual Merchandising Boutique 84

Inside Retail

APRIL 13, 2025

At a recent Future50 event hosted by BeautyMatter , Matthew Malin, the founder of Malin + Goetz, Margo Parsiegla, the chief executive officer of Amouage and Amy Errett, the founder and CEO of Madison Reed, spoke about the importance of the in-store shopping experience. There are 95 Madison Reed salons spread out across the US as of 2025.

Boutique 130

Boutique Clienteling Shopping Consumer 130

365 Retail

MAY 6, 2025

Nespresso has launched its new flagship store in London at 34 Henrietta Street, Covent Garden. Spanning 1,345 sq ft and facing the iconic West Piazza, the boutique aims to offer visitors a tactile, sensory introduction to the Nespresso coffee world within a building rich in architectural heritage.

Boutique 52

Boutique Location Marketing ATS 52

Inside Retail

MAY 20, 2025

This spring, Camilla opened its first New York-based boutique at 1015 Madison Avenue, in the heart of the luxury-loving neighborhood of the Upper East Side. Opening the brands first New York store Franks remarked that opening a boutique on Madison Avenue was a dream come true.

Planning 130

Planning Boutique Apparel Wholesale 130

Retail Focus

JANUARY 8, 2025

Retail Consultant | Published author | Visiting lecturer Mass brand premiumisation has emerged as a pivotal trend in recent years, with brands striving to secure higher-value market segments while retaining their broad consumer appeal. Above all, it serves as a means to enhance their market positioning.

Boutique 148

Boutique Department Stores Target Market Consumer 148

Retail TouchPoints

JUNE 25, 2025

When your space is visually compelling and photo-ready, these consumers become your most powerful marketing tool, often promoting your store organically and at no cost to you. This presents a major opportunity for retailers. But it takes more than great products to draw them in.

Boutique 147

Boutique Consumer Marketing Visual Merchandising 147

Inside Retail

NOVEMBER 24, 2024

My way to relax and get inspiration is to get up at 5 in the morning and walk in the park. Before long, the agency evolved into a broader boutique design house, expanding into packaging and even branding. The founder is also open to Asian markets, including Japan, Korea and Thailand. We are designers. They came to us.

Supply Chain Management 130

Supply Chain Management Consumer Marketing Boutique 130

Inside Retail

MAY 5, 2025

Flanked by edgy concept boutiques and heritage brands, the 515sqm space is more than a retail venture. This year marks a crucial milestone for Urban Revivo as we enter the European and American markets, Vivian Chen, CEO of Urban Revivo International, told Inside Retail. Still, Europe is a notoriously tough nut to crack.

Fashion 130

Fashion Fast Fashion Boutique Consumer 130

Inside Retail

OCTOBER 14, 2024

South Korean luxury eyewear brand Gentle Monster has opened its first flagship boutique in Australia, in collaboration with omnichannel brand distributor Bluebell Group. Located at Chadstone Shopping Centre in Melbourne, the 250sqm flagship offers Gentle Monster’s full range of product and experience to Australian consumers.

Boutique 278

Boutique Department Stores Fashion Consumer 278

Small Biz Trends

JUNE 22, 2025

Understand Customer Behavior: Analyzing when customers are most receptive helps tailor your marketing efforts and boosts conversion rates, especially for small retail businesses. Timing can make or break your marketing efforts, especially when it comes to sending offers to customers. The result?

Promotions 101

Promotions Boutique Shopping Marketing 101

Inside Retail

OCTOBER 13, 2024

For the latter two, securing impressive multi-storey street-facing units in these prime areas made them a natural choice for a more ambitious boutique concept. It offers the perfect setting for our largest global store, allowing us to showcase the full breadth of our collections to a unique, trendsetting market.

Fashion 130

Fashion Accessories Boutique Location 130

Inside Retail

JUNE 22, 2025

A confluence of economic, geopolitical and cultural headwinds is prompting luxury consumers to reassess not only how much they spend but why they spend at all. At the same time, data from Bain & Company and Altagamma confirms what insiders already suspect: Turbulence is no longer a passing phase, but a new baseline. “As

Clienteling 254

Clienteling Finance Consumer Boutique 254

Inside Retail

MARCH 2, 2025

Dont forget to pop into Longines new luxury boutique in Perth, before travelling east to peruse Atomica and witness Lululemons biggest store statement. Then venture to Sydneys Eastern Suburbs to experience the considered design of One Miles first bricks-and-mortar boutique. It features earthy tones, natural textures, and curved edges.

Boutique 130

Boutique Beauty and Health Apparel Shopping 130

Inside Retail

JANUARY 9, 2025

Upon completion of the transaction, which is expected to close in the first half of this year, Nordstroms common stock will no longer be listed on any public market. This deal marks the end of Nordstroms years-long efforts to go private, which the company attempted previously in 2018.

Department Stores 130

Department Stores Boutique Store Operations Promotions 130

365 Retail

APRIL 17, 2025

Kismet by Milka , the Istanbul-based fine jewellery and luxury piercing brand, has launched its UK flagship store at 110 New Bond Street, London. The boutique’s interior reflects Kismet by Milkas contemporary identity, balancing refined luxury with a relaxed setting where clients can discover the brands signature aesthetic.

Boutique 63

Boutique Point of Sale Fashion Marketing 63

Inside Retail

NOVEMBER 18, 2024

According to market research firm Future Market Insights , the industry is valued at US$6.6 billion today and is projected to grow at a compound annual growth rate of 4.7 Davis-Urman was previously the director of special projects at Saks Fifth Avenue but she left to start Barrière in 2020. per cent to US$10.4

Boutique 130

Boutique Accessories Marketing Consumer 130

Inside Retail

DECEMBER 11, 2024

His eponymous boutique is located on Glenmore Road in the Sydney suburb of Paddington, where customers can shop his jewellery, fragrance and accessories alongside the gowns. The next step for the fragrance and the shoes; that are coming, would be retailing to a bigger market.

Boutique 246

Boutique Accessories Marketing Planning 246

Retail Focus

OCTOBER 26, 2024

Shaftesbury Capital has announced that Strathberry, the Edinburgh-based and internationally recognised brand specialising in luxury leather goods, has relocated its store within Covent Garden’s historic Market Building, reinforcing the destination’s enduring appeal as a hub for UK-founded luxury brands. The upsized unit, measuring c.1,200

Boutique 130

Boutique Accessories Apparel Marketing 130