Report shows 7 percent spike in cost of holiday returns
December 16, 2021
Logistics-related costs of returning items are being driven up this year by inflation, higher labor costs and precautionary measures required by the pandemic, according to a newly released study by commercial real estate firm CBRE and return technology company Optoro. The data, according to CNBC, concludes that, on average, a returned item costs a retailer two-thirds of the original price for the item when accounting for labor and distribution costs.
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