Retail TouchPoints

APRIL 18, 2024

We’ve all heard the analogy of the boiling frog: when a frog is put into a pot of boiling water, it will instantly jump out. However, when the frog is immersed into a pot of lukewarm water that is slowly brought to a boil, the frog doesn’t sense any danger and ultimately perishes. There’s an analogy here to what is happening in retail, as retailer leaders have become increasing immersed in technology-driven innovation over the past decade.

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Fulfillment Marketing Returns Supermarket 277

Retail Wire

APRIL 18, 2024

Streaming company Netflix is changing up its approach. The company, known for its subscription model without ads, is now diving into live sports, video games, and ad-supported content.

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Planning 263

Retail TouchPoints

APRIL 17, 2024

As the digital landscape evolves, the impending demise of third-party cookies looms large, creating seismic shifts in how businesses understand user intent. Within the world of B2B and B2C commerce, where understanding consumer behavior is key, this change has spurred a quest for innovative solutions. Enter generative AI (gen AI) — a beacon of hope illuminating the path forward for retailers navigating this new terrain.

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Target Market Marketing Consumer Customer Experience 297

Inside Retail

APRIL 16, 2024

Viva Energy’s convenience sales declined 4.4 per cent year over year to $259 million in the first quarter. The company attributed the lower turnover to the divestiture of 25 Coles Express sites to Chevron, the timing of Easter in March, and lower tobacco sales. However, the company said its acquisition of OTR Group provides a platform to boost its convenience business.

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail Focus

APRIL 18, 2024

Delivery management platform, Scurri , today reported an increase in the total gross merchandising value (GMV) of goods processed through its platform, which totalled over €12 billion in 2023. Already working with hundreds of retailers and brands, Scurri added a mixture of enterprise and mid-market retailers, including The Perfume Shop, BrandAlley, Victoria Plumbing, Loake Shoes, LeMieux and Weird Fish, to its roster of clients last year.

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Management Fulfillment Checkout Promotions 147

Tokinomo

APRIL 17, 2024

It’s been 5 years since Tokinomo started to rethink retail. 5 years full of innovation, dedication and successful collaborations and campaigns. During this time, Tokinomo has emerged as a trailblazer in the retail marketing landscape, weaving innovation, technology, and sustainability into a tapestry that transforms in-store experiences. Hence, Tokinomo is not merely a provider of robotic displays but a catalyst for change in the retail industry.

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Inside Retail

APRIL 17, 2024

Clorox Australia is facing legal action from the Australian Competition and Consumer Commission (ACCC) over allegations it made false or misleading representations about certain Glad-branded kitchen and garbage bags being partly made of recycled “ocean plastic”. Clorox advertised that its Glad Kitchen Tidy Bags and Garbage Bags were made of 50 per cent plastic collected from the ocean or sea.

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Advertising Consumer ATS 241

Retail Focus

APRIL 18, 2024

Westgate Oxford will welcome back pre-loved fashion pop-up ‘we are.’ this May, with the fast-growing sustainable fashion business operating on Leiden Square over Friday 17 th , Saturday 18 th , and Sunday 19 th May. The pop-up store will sell high quality secondhand clothing, including womenswear and menswear from well-loved brands such as Tommy Hilfiger, Ralph Lauren and Nike.

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Fashion Returns Shopping ATS 147

Intelligence Node

APRIL 17, 2024

The 2024 economic climate has heightened shopper price sensitivity. This shift has sparked a retail revolution with dynamic, data-informed pricing strategies and cutting-edge technology. This surge in price consciousness among. The post The Crucial Role of Price Matching in Today’s Retail Landscape appeared first on Blog.

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Retail TouchPoints

APRIL 18, 2024

For the first, Walmart is bringing together its data insights tool Luminate — which surfaces the retailer’s transaction, supply chain and shopper behavior data for its suppliers — with its Connect retail media business. Through the new self-service Walmart Luminate Insights Activation, Walmart suppliers that advertise through Connect will be able to easily access Luminate data to inform their campaigns.

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Advertising Marketing Consumer Shopping 262

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail Wire

APRIL 15, 2024

Tesla announced significant layoffs on Sunday night, affecting over 10% of its global workforce. Some employees discovered they were laid off when their badges failed to grant them access to company facilities.

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Inside Retail

APRIL 17, 2024

The CEOs of supermarket giants Coles and Woolworths stated their cases to the Senate inquiry this week as the government looks into the allegations of price gouging and anti-competitive practices. Both companies have now uploaded their opening statements online. And both outgoing Woolworths CEO Brad Banducci and Coles CEO Leah Weckert said their supermarket chains have tried to help customers cope with the rising cost of living during the past years.

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Supermarket Returns Marketing ATS 256

Retail Focus

APRIL 18, 2024

International luxury brand L’OBJET is thrilled to announce the appointment of Stanislas Le Bert as Chief Executive Officer, effective immediately. Boasting over 15 years of experience in the luxury beauty & lifestyle industries, Le Bert is a global brand leader with expertise in transforming organizations and in omnichannel marketing & sales growth strategies.

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Accessories Marketing Management ATS 130

Retail Gazette

APRIL 18, 2024

Shein is believed to be amongst the retailers still looking to buy Topshop from Asos. Asos is said to have garnered “non-stop interest” from a number of high-profile retail companies, according to The Times, including the owner of collapsed Ted Baker, Authentic Brands Group (ABG), which has shown fresh interest in snapping up the chain. Asos bought Topshop, alongside its sister brands Miss Selfridge and Topman, from Arcadia Group in 2021 for £330m.

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Fashion ATS 115

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

Shopping

Retail TouchPoints

APRIL 18, 2024

It’s an experience common to almost every traveler — you stay at a hotel and fall in love with the mattress, the sheets, the lamp. If you’re lucky you’re able to track down a tag or brand name and buy the item online. If you’re not lucky, well, life goes on, albeit a little less comfortable or aesthetically pleasing than it could have been…unless you’re staying at Mint House , a new chain of boutique hotels that aims to combine the best of hotel and Airbnb experiences without all the parts consu

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Boutique Shopping Location Returns 250

Retail Wire

APRIL 16, 2024

Elon Musk is considering adding a small fee for new X users to enable them to post on the platform as a way to address the issue of bots.

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Planning 276

Inside Retail

APRIL 17, 2024

Westfield Bondi Junction has invited the community and customers to a Community Reflection Day on Thursday, from 11am to 5pm. The shopping centre will remain closed for trading on Thursday and resume trading on Friday, April 19. The Community Reflection Day will be held on the fourth level of the shopping centre, Myer side. The centre will not play any background music and advertisements on digital screens, calling for a peaceful and quiet reflection moment for participants.

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Advertising Shopping ATS 255

Retail Dive

APRIL 17, 2024

By committing to smaller, rural communities, the discount retailer has room to grow its already substantial store footprint even more, industry experts and company leaders say.

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Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Promotions

Retail Gazette

APRIL 18, 2024

Asda workers at its Lowestoft store have confirmed strike dates for next month. Workers at the supermarket are set to take industrial action for 48 hours on Friday 10 May and Saturday 11 May over what GMB called “a litany of work place problems” The union claimed the strikes come as workers are angered by issues including cuts in hours, poor quality training, and bullying management.

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Supermarket Grocer Management ATS 115

Retail TouchPoints

APRIL 17, 2024

URBN , parent company of Urban Outfitters , Anthropologie , Free People and FP Movement , will adopt Stripe as its primary payments infrastructure for both online and in-store sales, consolidating the majority of its North American payments volume onto the solution provider. “Payments are a critical link between our brands and millions of URBN customers who expect checkouts to be as easy as trying on or adding items to a cart,” said Dave Hayne, CTO at URBN in a statement.

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Payment Services Merchant Services Checkout Accounting 257

Retail Wire

APRIL 17, 2024

Google has made significant changes to its workforce, laying off employees and shifting some jobs overseas as part of a large-scale restructuring.

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Inside Retail

APRIL 15, 2024

Knockoffs, fakes, replicas and imitations have long held a place in retail but dupes and their growing acceptability on TikTok have taken consumer behaviour to new heights. No product category appears to be safe with the existence of retailers dedicated to systematically ripping and profiting off popular designs, products and formulas. Sydney-based entrepreneur, Julia Sakr, founded the luxury dog-bed brand, Barney, one of the brands that was “duped” recently by multinational supermarket Aldi.

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Supermarket Consumer Advertising Accounting 277

Advertiser: FourKites

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.

Marketing

Hyken

APRIL 16, 2024

I love seeing amazement in action. I was at the airport last week with a friend who accidentally spilled his soda. Within moments, an airport employee came over with a bucket and mop to clean up the spill. My friend apologized for making a mess, and the woman’s response surprised both of us. She said, “My name is Laura, and it is my pleasure to clean up your spill.

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Fulfillment Customer Experience Returns ATS 115

Retail Gazette

APRIL 17, 2024

Asos losses widened to £120m in its half year as sales plummeted amid its turnaround plan. Adjusted pre-tax losses fell by almost a third over the half to 3 March, as group sales were down 18%. Despite this, Asos reiterated its full-year guidance of a revenues fall of between 5 to 15% alongside positive adjusted EBITDA. The online retailer said it was ahead of plan with its stock reduction process, as it continued to push ahead with its turnaround plan.

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Planning Fashion 120

Retail TouchPoints

APRIL 18, 2024

Eyebuydirect has made its first foray into physical-world retailing with a 140-square-foot kiosk featuring a pared-down assortment of 400 pairs of glasses. The branded showcase, located at the Shops at Mission Viejo in Orange County, Calif., will have dedicated store associates on hand to provide customers with personalized assistance. Additionally, Eyebuydirect has partnered with a neighboring LensCrafters location, giving shoppers the opportunity to receive comprehensive eye exams conducted by

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Location Kiosk Returns Shopping 223

Retail Wire

APRIL 12, 2024

Surging car insurance rates contributed to the acceleration of inflation rates in March, adding to the financial burden on vehicle owners in the U.S.

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Inside Retail

APRIL 14, 2024

Vicinity Centres has agreed to sell the Maddington Central shopping centre in suburban Perth to property investor Realside for $107 million, the Australian Financial Review reported. According to the report, Realside purchased the asset in an off-market trade at a premium to the $97 million book value. It noted that the acquisition cost represents more than 40 per cent discount to the land and replacement value.

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Shopping Marketing ATS 263

Retail Dive

APRIL 18, 2024

The arts and crafts retailer has dropped prices to 2019 levels or lower, as it aims to help customers “stretch their dollar,” according to the CEO.

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Retail Gazette

APRIL 15, 2024

Superdry landlords are expected to bear the brunt as the retailer prepares to launch a new restructuring plan this week in the latest attempt to turnaround the business. The ailing fashion retailer confirmed on Monday it was in the “advanced stages” of preparing a restructuring plan and expects to launch it “in the coming days”. However, it said there is no certainty the plan will be implemented.

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Planning Fashion Shopping ATS 126

Retail TouchPoints

APRIL 12, 2024

For the 15th year, The Home Depot has awarded grants for campus improvements to Historically Black Colleges and Universities (HBCUs) as part of its Retool Your School program. This year’s nearly $3 million donation will be divided among 42 HBCUs, with Albany State University, South Carolina State University and Paine College each receiving $150,000 as the top vote-getters in their respective categories (based on the size of their student populations).

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Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management