Retail TouchPoints

APRIL 24, 2024

For me, the great thing about working in finance is getting to make decisions that touch all aspects of the organization. Finance really places you at the center of everything, where decisions you make play a pivotal role in sustaining long-term business success. That is, at least, the theory. The reality is that, for teams that rely heavily on manual workflows, financial management can be not just burdensome but downright soul-sucking.

Finance 240

Finance Payment Services Fulfillment Management 240

Retail Wire

APRIL 23, 2024

The FDA has issued a nationwide recall of Primal Kitchen Avocado Oil, affecting more than 2,000 cases of cooking oil. The recall was initiated due to a packaging issue involving the potential breakage of the glass containers, posing a safety risk to consumers.

Consumer 264

Consumer 264

Inside Retail

APRIL 22, 2024

Department store Myer has laid off head office staff across its e-commerce and operations teams as it offshores functions to India. A Myer employee who requested anonymity told Inside Retail that Myer’s GM of e-commerce Lynna Barnard and chief customer officer Geoff Ikin oversaw the decision to implement the redundancies, which due to their suddenness left employees shocked.

Department Stores 276

Department Stores Management 276

Retail Focus

APRIL 23, 2024

The 2024 Visual Merchandising and Display Show, hosted on April 16-17 at the Business Design Centre in London, provided a comprehensive look at the future of engaging retail spaces through innovative design and display. The exhibition showcased an incredible range of products and technologies designed to redefine the potential of physical retail spaces.

Visual Merchandising 200

Visual Merchandising Consumer Returns Customer Experience 200

Advertisement

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Tokinomo

APRIL 19, 2024

In today's competitive marketplace, building a strong brand is essential for success. A well-defined brand not only helps businesses stand out from the crowd but also creates a sense of trust and loyalty among consumers. In this comprehensive step-by-step guide, we will explore the importance of brand building and provide practical tips on how to establish and grow your brand effectively.

Consumer 187

Consumer Marketing 187

Inside Retail

APRIL 22, 2024

Sydney-based coffee roaster Single O will open Ryogoku Roastworks, its second cafe in Japan on Friday, replacing the brand’s existing roastery. In a further sign of ongoing expansion in Japan, Single O will launch its Shibuya coffee bar in July. The new roastery and cafe will serve Single O’s signature coffee Reservoir and will feature self-serve batch brew taps, and a breakfast and lunch menu.

Wholesale 262

Wholesale 262

Retail TouchPoints

APRIL 18, 2024

Hill Beverage products on display at Total Wine Beginning on the unofficial cannabis holiday of 4/20, Total Wine & More will make CBD and THC-infused beverages from Hill Beverage Co. available for delivery across the country in as little as 15 minutes. The “Do it Fluid” beverages, made in collaboration with Snoop Dogg and Death Row Records , come in CBD-only versions as well as Delta-9 and THC blends.

Store Operations 297

Store Operations Customer Experience ATS Fulfillment 297

Retail Focus

APRIL 20, 2024

Bluewater has announced that lifestyle brand, Oliver Bonas, will be opening at the Kent-based shopping and leisure destination on Saturday 20 th April. The 3,272sq ft store will be brand’s largest in Kent and will be located on the Lower Guildhall opposite John Lewis. What’s more, the new Bluewater store will have the widest selection of products available in the region.

Accessories 162

Accessories Fashion Shopping Location 162

Retail Gazette

APRIL 23, 2024

Primark is expanding its click-and-collect service to all British stores by the end of 2025 as its first half profits surge. Pre-tax profit across owner Associated British Foods surged 37% to £881m while the fashion retailer experienced a “significant increase” in adjusted operating profit, up 46% to £508m. Primark’s sales jumped 7.5% to £4.5bn in the 24 weeks to 2 March, as like-for-like sales edged up 2.1%.

Fashion 120

Fashion Planning Shopping 120

Inside Retail

APRIL 21, 2024

Fashion has embraced technology at every turn from social media to virtual change rooms, yet consumers’ wardrobes have remained analogue. A closet full of clothes and nothing to wear is an age-old problem that has only been exacerbated by the convenience of online shopping. Indyx is the latest app attempting to create a virtual wardrobe but this time around the founders, Yidi Campbell and Devon Rule, are dialled in on the real gaps in consumers’ wardrobes and its not more clothing.

Fashion 272

Fashion Consumer Shopping Planning 272

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail Wire

APRIL 18, 2024

Streaming company Netflix is changing up its approach. The company, known for its subscription model without ads, is now diving into live sports, video games, and ad-supported content.

Planning 264

Planning 264

Retail TouchPoints

APRIL 23, 2024

There’s size XL, XXL and even XXXL, but there aren’t enough “X’s” for these Levi Strauss & Co. 501 Jeans that measure 12 feet tall — nearly 5X larger than the average pair. The oversized denim will be on display in five malls around the country through May 20, and members of Levi’s Red Tab loyalty program who show a picture of themselves with the jeans can get 40% off a pair of regular price (and regular size) jeans.

Apparel 189

Apparel Retail Marketing Consumer Visual Merchandising 189

Retail Dive

APRIL 22, 2024

All of the company’s UpWest stores will shutter as the retailer pursues a sale to WHP Global, Simon Property Group and Brookfield Properties.

Planning 131

Planning 131

Retail Gazette

APRIL 21, 2024

The Body Shop collapsed into administration after the retailer’s private equity buyer failed to secure new funding when HSBC withdrew its line of credit. According to The Telegraph , a shortfall of at least £100m occurred after Aurelius snapped up the beauty chain in November from Brazilian cosmetics giant Natura. The funding gap led to The Body Shop’s rapid downfall in February, which resulted in the new owner placing the retailer into administration just three months after its £207m purchase.

Shopping 124

Shopping Finance ATS 124

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

Shopping

Inside Retail

APRIL 22, 2024

Department store Myer has reportedly fired more than 50 head office staff across its digital, IT, and e-commerce teams as it offshores their functions to India. A Myer employee who requested anonymity told Inside Retail that Myer’s GM of e-commerce Lynna Barnard and chief customer officer Geoff Ikin oversaw the decision to implement the redundancies, which due to their suddenness left employees shocked.

Department Stores 253

Department Stores Management 253

Retail Wire

APRIL 18, 2024

Popeyes, the Louisiana chicken chain, continues to expand its menu offerings in the UK. Known for its Cajun breakfast and spicy Buffalo chicken options, the fast-food brand has now introduced a new item: the Double Stack Sandwich.

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246

Retail TouchPoints

APRIL 23, 2024

Saks has joined peers like Nordstrom and Macy’s by launching a retail media network that will enable its brand partners to connect more directly with the Saks customer base through digital advertising. As Saks noted in its announcement, the retailer is one of the first in the luxury space to introduce a retail media offering. This first-mover status was likely enabled by Hudson Bay Company’s decision to split the Saks Fifth Avenue brick-and-mortar and ecommerce offerings into two separate compan

Advertising 236

Advertising Customer Experience Management Consumer 236

Retail Dive

APRIL 24, 2024

In the first three months of the year, a strong job market and wage gains helped buoy consumer spending, but some analysts warn it may not last.

Consumer 103

Consumer Marketing 103

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Promotions

Retail Gazette

APRIL 21, 2024

Dr Martens is being circled by various major fashion companies, raising the possibility of foreign ownership. The British bootmaker has faced challenges since its listing on the London Stock Exchange. Last week the retailer raised its fifth profit warning in three years and said its CEO Kenny Wilson would be stepping down from his role as the business flagged a “challenging” year ahead.

Advertising 119

Advertising Fashion Promotions Management 119

Inside Retail

APRIL 21, 2024

Pool and spa franchise network Swimart has merged with its New Zealand peer Paramount Pools to expand its trans-Tasman presence. Founded by ASX-listed Waterco in 1983, Swimart operates 70 stores in Australia and six in New Zealand, most of which are independently operated franchises. Meanwhile, Paramount Pools has five locations in New Zealand, with more than 50 years of experience providing top quality pools to Kiwis.

Location 262

Location 262

Retail Wire

APRIL 18, 2024

In a recent change at a Walmart store in Shrewsbury, Missouri, self-checkout kiosks are being replaced with traditional checkout lanes.

Checkout 278

Checkout Kiosk ATS 278

Retail TouchPoints

APRIL 22, 2024

Ingka Group , parent company of Ikea Retail , has set ambitious targets for boosting the AI literacy of its organization, including AI training for approximately 3,000 employees and 500 executives. The initiative will include a variety of courses, tailored to the needs of employees at various levels and in different phases of their AI journeys, with the overall goal of embedding a deep understanding of AI within the organization and ensuring that Ikea values are reflected in the ways the technol

Customer Experience 252

Customer Experience ATS 252

Advertiser: FourKites

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.

Marketing

Retail Dive

APRIL 23, 2024

The new service, which has a monthly fee, offers free delivery on orders over $35 from Whole Foods, Amazon Fresh and grocers partnered with the e-tailer.

Grocer 108

Grocer 108

Retail Gazette

APRIL 23, 2024

John Lewis executive finance director Bérangère Michel has resigned from the Partnership after 16 years. Michel will step down from her post in the autumn after deciding “to pursue her future career options outside of the partnership”. Her departure is the first major change to John Lewis Partnership’s executive team since former Tesco boss Jason Tarry was named as chair Dame Sharon White’s successor.

Finance 114

Finance Planning Shopping Department Stores 114

Inside Retail

APRIL 21, 2024

The Franchise Council of Australia (FCA) has appointed Tanya Robertson as interim CEO effective immediately. This follows the departure of outgoing Matthew Monaghan, who left the organisation for personal reasons, and finished with the FCA today. Robertson has a strong track record of involvement in the FCA and the franchising sector. She has been part of the Victorian Committee for almost 16 years, and for a board director and Victorian State Chapter president for five years.

Management 241

Management ATS 241

Retail Wire

APRIL 19, 2024

Hyundai pressed pause on advertising on X following reports that one of its ads appeared next to an antisemitic and pro-Hitler post on the social media platform.

Advertising 245

Advertising 245

Advertisement

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail TouchPoints

APRIL 24, 2024

Founded in 2010, BaubleBar has become one of the most popular destinations for statement-making styles, affordable jewelry and personalized accessories. (Personally, I’m a big fan of the partnerships the brand has tapped into with the MLB, NBA, NFL and Disney.

Jewelry 229

Jewelry Accessories Customer Experience 229

Retail Dive

APRIL 18, 2024

The arts and crafts retailer has dropped prices to 2019 levels or lower, as it aims to help customers “stretch their dollar,” according to the CEO.

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128

Retail Gazette

APRIL 21, 2024

Asda’s billionaire co-owners pushed ahead with an incomplete IT transition despite being warned that it would result in thousands of workers being paid incorrectly. Senior figures are understood to have been informed in advance of the problems with the new HR system – a move that has affected 30,000 employees and left many out of pocket, The Telegraph reported.

Supermarket 122

Supermarket Grocer 122

Inside Retail

APRIL 19, 2024

L’Oreal reported a 9.4 per cent rise in first quarter sales on a like-for-like basis on Thursday, beating expectations and easing concerns about a slowdown in the two biggest beauty markets the United States and China. The French cosmetics giant, which owns the Maybelline and Lancome brands, reported sales of 11.24 billion euros ($11.98 billion) for the first three months to the end of March.

Marketing 264

Marketing Accounting Consumer ATS 264

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management