Retail TouchPoints

APRIL 24, 2024

For me, the great thing about working in finance is getting to make decisions that touch all aspects of the organization. Finance really places you at the center of everything, where decisions you make play a pivotal role in sustaining long-term business success. That is, at least, the theory. The reality is that, for teams that rely heavily on manual workflows, financial management can be not just burdensome but downright soul-sucking.

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Finance Payment Services Fulfillment Management 264

Inside Retail

APRIL 23, 2024

The brand that invented blue jeans, Levi’s, is reaching back into its archives to sell denim fans a piece of history with its premium Levi’s Vintage Clothing (LVC) offering. Looking back in time to drive future growth is an opportunity afforded to few brands but Levi’s rich history – the business was founded in 1853 in San Francisco by Levi Strauss – offers endless stories and inspiration for the LVC collections.

Fashion 262

Fashion Marketing Consumer Management 262

Inside Retail

APRIL 22, 2024

Department store Myer has laid off head office staff across its e-commerce and operations teams as it offshores functions to India. A Myer employee who requested anonymity told Inside Retail that Myer’s GM of e-commerce Lynna Barnard and chief customer officer Geoff Ikin oversaw the decision to implement the redundancies, which due to their suddenness left employees shocked.

Department Stores 277

Department Stores Management 277

Retail TouchPoints

APRIL 22, 2024

Ingka Group , parent company of Ikea Retail , has set ambitious targets for boosting the AI literacy of its organization, including AI training for approximately 3,000 employees and 500 executives. The initiative will include a variety of courses, tailored to the needs of employees at various levels and in different phases of their AI journeys, with the overall goal of embedding a deep understanding of AI within the organization and ensuring that Ikea values are reflected in the ways the technol

Customer Experience 278

Customer Experience ATS 278

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail Wire

APRIL 19, 2024

Procter & Gamble's recent quarterly results showed a mix of gains and setbacks. Despite facing challenges in attracting shoppers due to increased prices over the past two years, the company managed to exceed earnings expectations.

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Management 275

Retail Focus

APRIL 23, 2024

The 2024 Visual Merchandising and Display Show, hosted on April 16-17 at the Business Design Centre in London, provided a comprehensive look at the future of engaging retail spaces through innovative design and display. The exhibition showcased an incredible range of products and technologies designed to redefine the potential of physical retail spaces.

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Visual Merchandising Consumer Returns Customer Experience 218

Inside Retail

APRIL 22, 2024

Sydney-based coffee roaster Single O will open Ryogoku Roastworks, its second cafe in Japan on Friday, replacing the brand’s existing roastery. In a further sign of ongoing expansion in Japan, Single O will launch its Shibuya coffee bar in July. The new roastery and cafe will serve Single O’s signature coffee Reservoir and will feature self-serve batch brew taps, and a breakfast and lunch menu.

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Wholesale 277

Retail TouchPoints

APRIL 22, 2024

JLL Retail Property Management has introduced a new virtual shopper agent named Cindy , designed to make the online experience more relevant and engaging at 13 of its shopping centers across the U.S. In addition to spotlighting the center’s sales and deals, Cindy gives consumers details on the latest fashion trends, acting as their exclusive “shopping bestie.

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Shopping Fashion Management Consumer 277

Retail Wire

APRIL 18, 2024

Streaming company Netflix is changing up its approach. The company, known for its subscription model without ads, is now diving into live sports, video games, and ad-supported content.

Planning 264

Planning 264

Retail Focus

APRIL 20, 2024

Bluewater has announced that lifestyle brand, Oliver Bonas, will be opening at the Kent-based shopping and leisure destination on Saturday 20 th April. The 3,272sq ft store will be brand’s largest in Kent and will be located on the Lower Guildhall opposite John Lewis. What’s more, the new Bluewater store will have the widest selection of products available in the region.

Accessories 162

Accessories Fashion Shopping Location 162

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail Gazette

APRIL 24, 2024

Pret A Manger has made a series of board changes, including bringing back its co-founder as ramps up its next phase of international growth. Former chief executive officer of Pret owner JAB Holdings Olivier Goudet is stepping down as chairman and will be succeeded by his colleague and JAB partner, Konrad Meyer. After spearheading the acquisition, Meyer became a board member in 2018 and also served as interim chief financial officer at the height of Covid-19 back in 2020.

Returns 115

Returns Planning Management Marketing 115

Inside Retail

APRIL 21, 2024

Pool and spa franchise network Swimart has merged with its New Zealand peer Paramount Pools to expand its trans-Tasman presence. Founded by ASX-listed Waterco in 1983, Swimart operates 70 stores in Australia and six in New Zealand, most of which are independently operated franchises. Meanwhile, Paramount Pools has five locations in New Zealand, with more than 50 years of experience providing top quality pools to Kiwis.

Location 277

Location 277

Retail Wire

APRIL 18, 2024

Popeyes, the Louisiana chicken chain, continues to expand its menu offerings in the UK. Known for its Cajun breakfast and spicy Buffalo chicken options, the fast-food brand has now introduced a new item: the Double Stack Sandwich.

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Retail Dive

APRIL 22, 2024

All of the company’s UpWest stores will shutter as the retailer pursues a sale to WHP Global, Simon Property Group and Brookfield Properties.

Planning 133

Planning 133

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

Shopping

Retail Gazette

APRIL 23, 2024

Primark is expanding its click-and-collect service to all British stores by the end of 2025 as its first half profits surge. Pre-tax profit across owner Associated British Foods surged 37% to £881m while the fashion retailer experienced a “significant increase” in adjusted operating profit, up 46% to £508m. Primark’s sales jumped 7.5% to £4.5bn in the 24 weeks to 2 March, as like-for-like sales edged up 2.1%.

Fashion 120

Fashion Planning Shopping 120

Retail TouchPoints

APRIL 18, 2024

Hill Beverage products on display at Total Wine Beginning on the unofficial cannabis holiday of 4/20, Total Wine & More will make CBD and THC-infused beverages from Hill Beverage Co. available for delivery across the country in as little as 15 minutes. The “Do it Fluid” beverages, made in collaboration with Snoop Dogg and Death Row Records , come in CBD-only versions as well as Delta-9 and THC blends.

Store Operations 299

Store Operations Customer Experience ATS Fulfillment 299

Retail Wire

APRIL 18, 2024

In a recent change at a Walmart store in Shrewsbury, Missouri, self-checkout kiosks are being replaced with traditional checkout lanes.

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Checkout Kiosk ATS 278

Retail Dive

APRIL 24, 2024

In the first three months of the year, a strong job market and wage gains helped buoy consumer spending, but some analysts warn it may not last.

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Consumer Marketing 121

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Promotions

Retail Gazette

APRIL 21, 2024

The Body Shop collapsed into administration after the retailer’s private equity buyer failed to secure new funding when HSBC withdrew its line of credit. According to The Telegraph , a shortfall of at least £100m occurred after Aurelius snapped up the beauty chain in November from Brazilian cosmetics giant Natura. The funding gap led to The Body Shop’s rapid downfall in February, which resulted in the new owner placing the retailer into administration just three months after its £207m purchase.

Shopping 124

Shopping Finance ATS 124

Inside Retail

APRIL 21, 2024

Fashion has embraced technology at every turn from social media to virtual change rooms, yet consumers’ wardrobes have remained analogue. A closet full of clothes and nothing to wear is an age-old problem that has only been exacerbated by the convenience of online shopping. Indyx is the latest app attempting to create a virtual wardrobe but this time around the founders, Yidi Campbell and Devon Rule, are dialled in on the real gaps in consumers’ wardrobes and its not more clothing.

Fashion 272

Fashion Consumer Shopping Planning 272

Retail TouchPoints

APRIL 22, 2024

Brands have been touting their green credentials and launching new initiatives all month in the leadup to Earth Day, and those efforts have peaked now that that April 22 has arrived. Among the brands that saved their announcements for the day itself are Kering , Marks & Spencer , Wrangler , Asics and Anthropologie , all of which showcased new partnerships and initiatives today for the benefit of the planet.

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Fashion Shipping Consumer Returns 263

Retail Wire

APRIL 19, 2024

Hyundai pressed pause on advertising on X following reports that one of its ads appeared next to an antisemitic and pro-Hitler post on the social media platform.

Advertising 245

Advertising 245

Advertiser: FourKites

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.

Marketing

Retail Times

APRIL 23, 2024

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Philip Morris Limited (PML) has unveiled HEATWAVE OPEN, a cutting-edge Digital Trade Engagement Platform designed to bolster online support for convenience retailers stocking IQOS, the world’s number one heated tobacco device.

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Retail Gazette

APRIL 21, 2024

Dr Martens is being circled by various major fashion companies, raising the possibility of foreign ownership. The British bootmaker has faced challenges since its listing on the London Stock Exchange. Last week the retailer raised its fifth profit warning in three years and said its CEO Kenny Wilson would be stepping down from his role as the business flagged a “challenging” year ahead.

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Advertising Fashion Promotions Management 119

Inside Retail

APRIL 22, 2024

Department store Myer has reportedly fired more than 50 head office staff across its digital, IT, and e-commerce teams as it offshores their functions to India. A Myer employee who requested anonymity told Inside Retail that Myer’s GM of e-commerce Lynna Barnard and chief customer officer Geoff Ikin oversaw the decision to implement the redundancies, which due to their suddenness left employees shocked.

Department Stores 258

Department Stores Management 258

Retail TouchPoints

APRIL 23, 2024

There’s size XL, XXL and even XXXL, but there aren’t enough “X’s” for these Levi Strauss & Co. 501 Jeans that measure 12 feet tall — nearly 5X larger than the average pair. The oversized denim will be on display in five malls around the country through May 20, and members of Levi’s Red Tab loyalty program who show a picture of themselves with the jeans can get 40% off a pair of regular price (and regular size) jeans.

Apparel 248

Apparel Retail Marketing Consumer Visual Merchandising 248

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Wire

APRIL 22, 2024

Delta Air Lines is upping the pay for its nonunion workers, including flight attendants and ground staff, as it faces another unionization attempt.

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Retail Dive

APRIL 23, 2024

The new service, which has a monthly fee, offers free delivery on orders over $35 from Whole Foods, Amazon Fresh and grocers partnered with the e-tailer.

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Grocer 119

Retail Gazette

APRIL 23, 2024

John Lewis executive finance director Bérangère Michel has resigned from the Partnership after 16 years. Michel will step down from her post in the autumn after deciding “to pursue her future career options outside of the partnership”. Her departure is the first major change to John Lewis Partnership’s executive team since former Tesco boss Jason Tarry was named as chair Dame Sharon White’s successor.

Finance 114

Finance Planning Shopping Department Stores 114

Inside Retail

APRIL 21, 2024

The Franchise Council of Australia (FCA) has appointed Tanya Robertson as interim CEO effective immediately. This follows the departure of outgoing Matthew Monaghan, who left the organisation for personal reasons, and finished with the FCA today. Robertson has a strong track record of involvement in the FCA and the franchising sector. She has been part of the Victorian Committee for almost 16 years, and for a board director and Victorian State Chapter president for five years.

Management 257

Management ATS 257

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management