By
Bob Phibbs
“SalesRX helped me have a record fourth quarter in an economically difficult year. I am excited to see what other results I can get moving forward.”
Jake’s on Main Results
- Record sales in the fourth quarter
- Staff are better at talking with customers
- Enhanced customer service
- The excitement amongst staff to improve their skills
How SalesRX helped Jake’s on Main achieve a record fourth quarter
- Targeted strategies to improve sales
- Role-playing activities to highlight key lessons
- A program created by expert salespeople
- Proven results in a range of industries
What challenges did you have before you started with SalesRX?
My name is Amy Senter, and I own Jake's on Main, a ‘Life is Good’ store located in historic St. Charles, Missouri.
I began looking at SalesRX when I realized my staff were not selling the products and relating to customers as well as I do, and sales were dropping.
They were either very knowledgeable of the product or were able to speak with the customer but did not know how to put the two together.
How did SalesRX help you?
This year sales were down during the second and third quarters, because of the COVID19 closures. I was not quite sure where we were going to end up.
I introduced SalesRX training to my staff. We talked about the importance of customer service and of making those windows of contact.
The exciting thing is that we beat our fourth-quarter sales from last year! Even though we had struggled all year long, we were able to come in ahead of where we were last year, which was a record fourth quarter.
Now we have a new record fourth quarter in times of COVID19, which is impressive to me and shows the impact of the SalesRX training.
Would you recommend SalesRX?
I would absolutely recommend SalesRX. People think that they are doing okay because they are somewhat successful, but I think if they took the time to do this training, it could increase success.
Read other customer success stories or watch Amy's video testimonial here.
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